Less Paper Features List

Less Paper

Cloud-based work order management system

4.89/5 (9 reviews)

Less Paper Feature Summary

  • Work order management
  • Digital signature
  • Signature management
  • Document storage
  • Automatic daily backup
  • PDF generation
  • Custom development
  • Custom forms
  • Multi-location
  • Receipt management
  • Calendar management
  • Appointment management
  • Task scheduling
  • Recurring on calls
  • Employee management
  • Employee portal
  • Self service portal
  • Employee self service
  • Tracking features
  • Activity tracking
  • Order tracking
  • Status tracking
  • Inventory control
  • Voicemail
  • Automated answering service
  • Payment processing
  • Maintenance scheduling
  • Quote management
  • Estimates
  • Purchasing management
  • Action management
  • Timesheets
  • Employee time clock
  • Email alerts
  • Service history tracking
  • Dispatch management
  • Signature capture

Operations Management Feature Comparison

Most popular features of all Operations Management apps

API (372 other apps)
Activity Dashboard (248 other apps)
Activity Tracking (157 other apps)
Auditing (213 other apps)
Automatic Notifications (260 other apps)
Compliance Management (166 other apps)
Custom Fields (148 other apps)
Customizable Reporting (206 other apps)
Data Import/Export (208 other apps)
Document Storage (151 other apps)
Inventory Management (177 other apps)
Inventory Tracking (167 other apps)
Invoice Management (157 other apps)
Monitoring (162 other apps)
Multi-Location (140 other apps)
Real Time Data (172 other apps)
Real Time Reporting (140 other apps)
Reporting & Statistics (166 other apps)
Third Party Integration (178 other apps)
Workflow Management (173 other apps)

Competitor Feature Comparison

Less Paper Feature Reviews

9 reviewers had the following to say about Less Paper's features:

Doug Winston

It's hard this product in only a few words. These guys are hands down THE BEST.

2018-03-21

One the daily work order side we are using the system to manage a multi-million dollar project for Metro North Railroad that involves a specific work plan for over 120 sites.

Pros

A TRULY customized product built for your specific needs.

Cons

Probably the only thing I can say that I don't like is the fact that the screen on a tablet doesn't render the same way it does on a full size computer screen (which is really typical of all mobile applications- not just this one).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Less Paper Co.


Thanks for your kind words, Doug! Please let us know if you have any changes or additions you would like in the future.

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Jackie Appleby

Amazing experience from start to finish. Customer service has been fantastic, communication great.

2018-04-30

Saves a lot of time and helps to streamline core operations.

Pros

It's fully customizable so it can be tailored exactly to the needs of the purchaser and the price point is amazing for custom designed cloud-based software.

Cons

Also, an app would be great but being that it's custom-built that would put costs up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Less Paper Co.


Hi, Jackie - Thanks for the review! We do have native apps in development for Android & iOS that are wrappers for our custom systems to allow our clients easier access to their systems and to provide more features. We'll reach out when they're available! Thanks again! - Darren Jett

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Kathy Boone

Best kept secret

2018-07-17

Efficient product that interfaces with our billing/invoice system, excellent customer service and product quality.

Pros

I wish our business converted from paper work orders to Less Paper - it has saved hours of manual typing and improved efficiency within our business where our customers are getting their bills quickly and accurately.

Cons

At this time, there is nothing that I can say is our least since whatever we bring the team, it is addressed and very timely.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Terrance DeVault

We got everything we needed.

2017-02-02

We needed the ability to schedule for two different office locations while keeping the schedules separate but everything else together.

Pros

Being able to schedule for multiple locations and always be able to keep track of work orders and their statuses.

Cons

The only con is that since it is web based it requires signal on the devices to work. But this has only been an issue 2 or 3 times over the last year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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LaRay Will

Vast improvement over paper invoices!

2017-02-02

We appreciate that when a technician is finished we can view if the job is completed or if a part is on order, customers also like getting their invoice via email.

Pros

Flexibility of design and cost.

Cons

None.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Less Paper

Great company to work with.

Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer

Less Paper lives up to its name!

2018-05-04

Pros

The software is very customizable which was a key factor in our decision since each service works differently.

Cons

It took a little while to learn how to use but customer service was always available and more than willing to help with every need.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Brunkow

Very responsive to my needs and have enjoyed working with them very much!!!!

2017-12-29

Finally getting a system that works the way I want it to and if I need to change something it is usually completed within 24 hours.

Pros

It is of your own design. You make it what you want it and they can do it!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Idalia Swartz

work order software

2017-02-02

The customer service is the best I have ever encountered. Every time I need help, I get it.

Pros

that is very accessible, and timely.

Cons

Not much. There's some things I would like to make better that would fit our way of business more but the software is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Less Paper

no.

Source: Capterra
Helpful?   Yes   No

Response from Less Paper Co.


Hi, Idalia! Thank you for the honest review. One of the great things about our systems is that we like to believe we can grow with your business. If your office systems (like your inventory management system) are internet-connected and have an API available we can probably connect with them. If you have any specific systems in mind let us know and we will check into it for you!

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Mark Higgason

Perfect for our needs with incredibly fast support and seamless integration with quickbooks online

2017-09-06

Pros

We were able to keep our existing quickbooks platform and create a very easy to use system that was usable by any device our staff had.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more