LiveStream vs Autotask Comparison

Overview

LiveStream is a business management software package designed to collaborate daily business tasks, help unify employees and...

Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers sell, implement, deliver, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(14)

5

4

3

2

1

11

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.3

(75)

5

4

3

2

1

38

24

10

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Very practical and comfortable interface and great connection with other applications and websites.
Good support, and the system is stable and dependable. We use it 24/7 from both the studio and for streaming from the field.
The analytics are nice, although not as comprehensive as I'd like, the info is fairly limited.

Pros

Great tool for tickets and helpdesk, but need to have better support. There were things that could have been resolved if support payed attention to the issues presented.
My overall experience with Autotask PSA, from implementation to daily use, has been very favorable. I would highly recommend this software due to its versatility and ability to be customized.
Great user interface and the functionality of this software is superior.

Cons

The higher rate you tried to stream at the more cpu it has to use and would often crash. Uploading videos after for people to watch proved very difficult and you are limited to 3GB.
The one thing I hate about LiveStream is that you can get addicted and when that happens you find yourself watching church instead of going to church.
Menu/Dashboard jumbled up making it a little difficult to make selections.

Cons

It has most of the functionality I need, but it is just frustrating to use. The UI changes enough every release to make it hard to keep up.
Because of that, most of the problems we've had with AutoTask have boiled down to being user-errors, which I can't fault AutoTask for.
It was not what we needed - it was difficult for us to customize and I had to do a lot of manual work manipulating data in the system.
  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features18
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auditing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Backup Management
  • Barcode Scanning
  • Billable Hours Tracking
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Storage Management
  • Data Synchronization
  • Deadline Management
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Event Tracking
  • Expense Tracking
  • HIPAA Compliance
  • History Tracking
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Milestone Tracking
  • Monitoring
  • Opportunity Management
  • Permission Management
  • Profitability Analysis
  • Project Management
  • Project Time Tracking
  • Projections
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Remote Monitoring
  • Reporting & Statistics
  • SLA Management
  • Sales Analytics
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Stock Management
  • Strategic Planning
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Time & Expense Tracking
  • Timesheets
  • User Management
  • Video Streaming
  • Widgets
  • Workflow Management
  • eCommerce Management
  • Total features72
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Approval Process Control
  • Asset Management
  • Audit Trail
  • Auditing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Backup Management
  • Barcode Scanning
  • Billable Hours Tracking
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Dashboard Creation
  • Data Storage Management
  • Data Synchronization
  • Deadline Management
  • Drag & Drop Interface
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Event Tracking
  • Expense Tracking
  • HIPAA Compliance
  • History Tracking
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Milestone Tracking
  • Monitoring
  • Opportunity Management
  • Permission Management
  • Profitability Analysis
  • Project Management
  • Project Time Tracking
  • Projections
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Remote Monitoring
  • Reporting & Statistics
  • SLA Management
  • Sales Analytics
  • Secure Data Storage
  • Self Service Portal
  • Single Sign On
  • Stock Management
  • Strategic Planning
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Time & Expense Tracking
  • Timesheets
  • User Management
  • Video Streaming
  • Widgets
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations75
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

LiveStream vs. Autotask

See how LiveStream and Autotask stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

Select your country

© 2010-2020 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.