LiveStream vs Kaseya BMS Comparison

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Overview

LiveStream is a business management software package designed to collaborate daily business tasks, help unify employees and...

Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$35.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(14)

5

4

3

2

1

11

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.1

(19)

5

4

3

2

1

5

11

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Very practical and comfortable interface and great connection with other applications and websites.
Good support, and the system is stable and dependable. We use it 24/7 from both the studio and for streaming from the field.
The analytics are nice, although not as comprehensive as I'd like, the info is fairly limited.

Pros

Good, for smaller 1-5 man operations it is recommended as it is simpler to configure and thus being less time consuming overall.
I love that the software does everything in one screen related to my ticket tracking system. I also like the quickbooks integration.
BMS is a serviceable CRM at a good price, but leaves a few things to be desired.

Cons

The higher rate you tried to stream at the more cpu it has to use and would often crash. Uploading videos after for people to watch proved very difficult and you are limited to 3GB.
The one thing I hate about LiveStream is that you can get addicted and when that happens you find yourself watching church instead of going to church.
Menu/Dashboard jumbled up making it a little difficult to make selections.

Cons

Billing is a terrible, horrible, no good feature. You have to approve billing items, then create invoices, then go into each invoice and choose an invoice "template", then send them out to clients.
The ticketing system works well, there are some negative point to it as to automatically updating customers, you have to remember to apply templates to tickets in order for them to be updated.
Lack of some essential functionality that many bigger MSPs may need.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total featuresN/A
  • Accounting Integration
  • Accounting Management
  • Automated Billing
  • Automated Expense Input
  • Billing & Invoicing
  • Business Analysis
  • CRM Integration
  • Contact History
  • Custom Fields
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reporting
  • Data Visualization
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • Procurement Management
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Prospecting Tools
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Status Reporting
  • Support Ticket Tracking
  • Time & Expense Tracking
  • Workflow Management
  • Total features40
  • Accounting Integration
  • Accounting Management
  • Automated Billing
  • Automated Expense Input
  • Billing & Invoicing
  • Business Analysis
  • CRM Integration
  • Contact History
  • Custom Fields
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reporting
  • Data Visualization
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • Procurement Management
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Prospecting Tools
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Status Reporting
  • Support Ticket Tracking
  • Time & Expense Tracking
  • Workflow Management

Integrations

  • Total integrations4
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks
  • QuickBooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks
  • QuickBooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

LiveStream vs. Kaseya BMS

See how LiveStream and Kaseya BMS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.