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LoanerTrack vs BookingKoala Comparison

Overview

Tracking and managing solution for car dealerships with service loaner vehicles

BookingKoala is an online booking software designed to help businesses of all sizes handle appointment scheduling, lead generation,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$27.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(10)

5

4

3

2

1

7

2

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5.0

(36)

5

4

3

2

1

36

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

VERY EASY AND EFFICIENT. REALLY APPRECIATE HOW THEY ARE VERY KNOWLEDGEABLE AND COURTEOUS WHEN INFORMING ABOUT UPDATES AND CHANGES.
THE PROGRAM IS VERY EASY TO USE AND EVERYONE IS ALWAYS HELPFUL. ALL THE REPORTS IS VERY HELPFUL.
Rate management is seamless and the EREZ interface makes implementing the software into our website an effective tool to have customers on the run reserve a vehicle at their convenience.

Pros

My business was not doing great at all before I used them, when I first started out things were great but then they kind of flat lined and then it just went down.
The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before.
Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far.

Cons

Bad connections with Reynolds and Reynolds software.
We have experienced a lot of difficulties integrating the system with Reynolds and Reynolds. Bluebird folks haven't been knowledgeable about Reynolds while claiming that they integrate.

Cons

Less phone calls from customers, less problems and mistakes to deal with which equals less headaches.
The software is very big and there are times where I find myself getting lost when I need to make a change.
The reports section took me a little bit to figure out but once I did there was nothing that was too difficult for me to use.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features12
  • API
  • Accounting Integration
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Certification Tracking
  • Claims Management
  • Class Scheduling
  • Client Management
  • Commission Management
  • Contact Database
  • Contract Management
  • Credit Card Processing
  • Custom Forms
  • Customizable Branding
  • Data Import/Export
  • Defect Tracking
  • Dispatch Management
  • Email Marketing Management
  • Employee Management
  • Event Tracking
  • Facility Scheduling
  • History Tracking
  • Inventory Management
  • Job Management
  • Lead Management
  • Multi-Location
  • Payroll Management
  • Records Management
  • Reservations Management
  • Search Functionality
  • Summary Reports
  • Task Management
  • Third Party Integration
  • Work Order Management
  • Workflow Management
  • Total features35
  • API
  • Accounting Integration
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Certification Tracking
  • Claims Management
  • Class Scheduling
  • Client Management
  • Commission Management
  • Contact Database
  • Contract Management
  • Credit Card Processing
  • Custom Forms
  • Customizable Branding
  • Data Import/Export
  • Defect Tracking
  • Dispatch Management
  • Email Marketing Management
  • Employee Management
  • Event Tracking
  • Facility Scheduling
  • History Tracking
  • Inventory Management
  • Job Management
  • Lead Management
  • Multi-Location
  • Payroll Management
  • Records Management
  • Reservations Management
  • Search Functionality
  • Summary Reports
  • Task Management
  • Third Party Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations8
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

LoanerTrack vs. BookingKoala

See how LoanerTrack and BookingKoala stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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