Loc8 Features

Loc8

Quotes, jobs, assets and invoicing for trade businesses

3.73/5 (124 reviews)

Loc8 Features In Depth

Inspector window

Pulling up the inspector window presents you with a wealth of information. For physical sites, you can add an address (and GPS coordinates), see associated work orders and schedules, and get contact information. For assets like furniture or equipment, you can add fields like purchase price and date, warranty information, and much more. The depreciation explorer takes your asset database and adds a number of fields, such as purchase value and rate of depreciation, in order to help you stay aware of how much longer you can anticipate getting the most out of your assets.

Automation

With Loc8, you have full control over your asset maintenance tasks due to its ability to automatically notify you of key operational activities and overdue service commitments without you having to lift a finger. You can also configure customer communications according to your needs.

Maintenance view

The maintenance view is also quite useful. Of particular convenience is the way the app differentiates between reactive and preventative issues. When you input an asset that requires, say, monthly maintenance, you will be alerted to that matter as needed. The developers have a deep interest in mapping and geospatial information systems (GIS), and that translates well into Loc8. The app uses a proximity algorithm to dispatch work orders in an efficient way to minimize costs. Other resource tools include unified address and contact book, relationship management, and subcontractor management. All of this integrates seamlessly with a number of third-party services, including SAP, Quicken, Twitter, Facebook, Salesforce, and more.

Mobile app integration

As a service geared towards keeping your business organized in the field, Loc8 has developed a tightly-integrated set of mobile apps. Rather than simply creating a mobile version of the web interface, the apps are optimized for small screens and loaded with location-specific features.

Loc8 Mobile

In addition to having access to asset management tools, users of the mobile apps can create and view tasks and sub-tasks to help organize their work. This would be very practical for various use-cases, such as repair professionals who need to make several stops around a city every day. Like the web interface, organization is key, and the mobile app allows robust filtering. You can manage tasks and work orders quickly by filtering based on what is due on site, high priority, last updated, and more. The map view helps you visualize where you are in relation to the work you need to get done.

Push notifications can be enabled for a number of alerts. Managers can send messages about changes in a work order, and they can see where workers are based on the mobile device’s location.

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Accounting Integration
Action Management
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Asset Lifecycle Management
Asset Tracking
Assignment Management
Attendance Tracking
Audit Management
Audit Trail
Auto-Responders
Automated Scheduling
Automatic Backup
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Booking Management
Budget Control
CRM
Calendar Management
Calendar Sync
Calibration Management
Call Center Management
Chat/Messaging
Client Management
Client Portal
Compliance Management
Configuration Management
Contact Database
Contact Management
Contract/License Management
Contractor Management
Cost Tracking
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Depreciation Management
Desktop Notifications
Dispatch Management
Disposal Management
Document Imaging
Document Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Alerts
Email Management
Email Templates
Employee Database
Employee Management
Employee Scheduling
Equipment Maintenance
Equipment Tracking
Estimating
Expense Tracking
Facility Scheduling
File Storage
Fixed Asset Management
For Commercial and/or Industrial Electrical Contractors
For HVAC Companies
Frequency-Based Tasks
GPS
Historical Reporting
Inspection Management
Interaction Tracking
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Key & Lock Management
Knowledge Base Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Mobile Workforce Control
Monitoring
Multi-Location
Online Booking
Online Time Clock
Payment Collection in the Field
Payment Processing
Pest Activity Tracking
Pesticide Usage Tracking
Predictive Maintenance
Preventive Maintenance
Pro Forma Invoices
Problem Management
Project Management
Push Notifications
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Reporting & Statistics
Reporting/Analytics
Requisition Management
Resource Scheduling
Risk Alerts
Routing
Rules-Based Workflow
SMS Messaging
SSL Security
Sales Tax Management
Scheduling
Search/Filter
Secure Data Storage
Secure Login
Self Service Portal
Service History
Service Level Agreement (SLA) Management
Status Tracking
Subcontractor Management
Supplier Management
Tagging
Task Management
Task Progress Tracking
Task Scheduling
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Transaction History
Vendor Management
Visitor Management
Web Forms
Work History
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Action Management
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Asset Lifecycle Management
Asset Tracking
Assignment Management
Attendance Tracking
Audit Management
Audit Trail
Auto-Responders
Automated Scheduling
Automatic Backup
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Booking Management
Budget Control
CRM
Calendar Management
Calendar Sync
Calibration Management
Call Center Management
Chat/Messaging
Client Management
Client Portal
Compliance Management
Configuration Management
Contact Database
Contact Management
Contract/License Management
Contractor Management
Cost Tracking
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Depreciation Management
Desktop Notifications
Dispatch Management
Disposal Management
Document Imaging
Document Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Alerts
Email Management
Email Templates
Employee Database
Employee Management
Employee Scheduling
Equipment Maintenance
Equipment Tracking
Estimating
Expense Tracking
Facility Scheduling
File Storage
Fixed Asset Management
For Commercial and/or Industrial Electrical Contractors
For HVAC Companies
Frequency-Based Tasks
GPS
Historical Reporting
Inspection Management
Interaction Tracking
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Key & Lock Management
Knowledge Base Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Mobile Workforce Control
Monitoring
Multi-Location
Online Booking
Online Time Clock
Payment Collection in the Field
Payment Processing
Pest Activity Tracking
Pesticide Usage Tracking
Predictive Maintenance
Preventive Maintenance
Pro Forma Invoices
Problem Management
Project Management
Push Notifications
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Reporting & Statistics
Reporting/Analytics
Requisition Management
Resource Scheduling
Risk Alerts
Routing
Rules-Based Workflow
SMS Messaging
SSL Security
Sales Tax Management
Scheduling
Search/Filter
Secure Data Storage
Secure Login
Self Service Portal
Service History
Service Level Agreement (SLA) Management
Status Tracking
Subcontractor Management
Supplier Management
Tagging
Task Management
Task Progress Tracking
Task Scheduling
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Transaction History
Vendor Management
Visitor Management
Web Forms
Work History
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Action Management
Active Directory Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Application Management
Appointment Management
Appointment Scheduling
Asset Lifecycle Management
Asset Tracking
Assignment Management
Attendance Tracking
Audit Management
Audit Trail
Auto-Responders
Automated Scheduling
Automatic Backup
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Booking Management
Budget Control
CRM
Calendar Management
Calendar Sync
Calibration Management
Call Center Management
Chat/Messaging
Client Management
Client Portal
Compliance Management
Configuration Management
Contact Database
Contact Management
Contract/License Management
Contractor Management
Cost Tracking
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Depreciation Management
Desktop Notifications
Dispatch Management
Disposal Management
Document Imaging
Document Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Alerts
Email Management
Email Templates
Employee Database
Employee Management
Employee Scheduling
Equipment Maintenance
Equipment Tracking
Estimating
Expense Tracking
Facility Scheduling
File Storage
Fixed Asset Management
For Commercial and/or Industrial Electrical Contractors
For HVAC Companies
Frequency-Based Tasks
GPS
Historical Reporting
Inspection Management
Interaction Tracking
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Key & Lock Management
Knowledge Base Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Mobile Workforce Control
Monitoring
Multi-Location
Online Booking
Online Time Clock
Payment Collection in the Field
Payment Processing
Pest Activity Tracking
Pesticide Usage Tracking
Predictive Maintenance
Preventive Maintenance
Pro Forma Invoices
Problem Management
Project Management
Push Notifications
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Reporting & Statistics
Reporting/Analytics
Requisition Management
Resource Scheduling
Risk Alerts
Routing
Rules-Based Workflow
SMS Messaging
SSL Security
Sales Tax Management
Scheduling
Search/Filter
Secure Data Storage
Secure Login
Self Service Portal
Service History
Service Level Agreement (SLA) Management
Status Tracking
Subcontractor Management
Supplier Management
Tagging
Task Management
Task Progress Tracking
Task Scheduling
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Transaction History
Vendor Management
Visitor Management
Web Forms
Work History
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


35 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


47 reviews

Loc8 Feature Reviews

25 reviewers had the following to say about Loc8's features:

Brendan Turgiev

Absolutely brilliant!

2014-01-12

Absolutely brilliant! Hi-end software to suit any challenging environment you can possibly imagine. Provides transparency to multidisciplinary teams at multiple locations, enables efficient collaboration. Implementation is swift and professionally guided by Loc8 Project managers. Highly recommended

Pros

- Cloud hosted - 99,9% configurable - Powerful filtering engine - Powerful reporting engine - Illustrative dashboards - Smartphone apps - Bulk editing of data - Efficient import and export of data - Full telephone and email support

Cons

- Inventory management module can be developed to achieve flexibility and efficiency

Source: GetApp
Helpful?   Yes   No

Response from Loc8


Thank you for the kind review Brendan. It has been a pleasure to work with Care Flight and we look forward to a great relationship going forward. We are actively improving some of the inventory aspects of Loc8, particluary on the smartphone app, so watch out for the next release this quarter.

Read more
Jana C.

ACES National Air Conditioning Service

2010-08-31

Highly recommend it for critical job and asset management.

Pros

Webbased application, quick and easy accessible online by anyone anywhere with real life updates.

Cons

FSR design and content, RA reporting options and tasks/activities settings are somewhat limited.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ian C.

ARA Group - Premier Building Services Company

2010-08-13

I highly recommend that organisations (large or small) looking for enterprise grade asset management, CMMS, and helpdesk functions neatly packaged into a single on-line system, take a good look at Loc8.

Pros

Fully integrated Mobile applications that eliminate paperwork, enhance field workforce efficiency, provide real time asset/maintenance feedback and speed up invoicing.

Cons

Reporting is easy to use and functional but can't produce comprehensive custom reporting.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Construction company, 51-200 employees)

Easier to use than V3. Had a few problems with iPad app. A bit glitchy at times

2018-04-06

Pros

It is easy to create a work order either as an administrator or a mobile user.

Cons

The system is designed for field based tech's and is a bit clunky for site based staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you have transitioned from V3 to the new platform and that you are in overall satisfied with it. We are still working on improving the product and we are about the release a whole bunch of exciting new features.

Customer satisfaction is highly important to us so, in the meantime, please don't hesitate to let us know if there is anything we can do to help you improve your Loc8 experience. We could easily get one of our Support team members to call you!

Best regards,
The Loc8 Team

Read more
Fabian B.

Simplicity

2011-11-17

Definitely recommend this to anyone looking at recording all of their assets in the one place. Whether that be physical hardware, software or phone numbers

Pros

We can now export data, bulk import and run queries on users with a few clicks.

Cons

Can be a little tricky with importing data

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi Fabian,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

Best regards,
The Loc8 Team

Read more
Loren B.

Loc8 use in commercial property management

2011-12-07

Overall I would definitely recommend this programme for use in the commercial real estate sector in relation to facilities and asset management.

Pros

There are a wide range of options in relation to areas to input information 2. Reports can be generated for any and all information within the programme 3.

Cons

Unable to custom design PDF output of work orders as of yet.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi Loren,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

Best regards,
The Loc8 Team

Read more
Anthony M.

Easy to use, was able to get it up and running in no time. I always know what i have in stock now

2018-07-12

Better Inventory Management

Pros

What I like most about this software is the inventory management.

Cons

The quoting feature was a bit difficult to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi Anthony,

Thank you very much for taking the time to write such positive review about our software, we appreciate and value your feedback!

Your comment will definitely be passed onto our Product Team and we will keep on working hard to make Loc8 an always more intuitive and user-friendly solution!

Best regards,
The Loc8 Team

Read more
Binh P.

LOC8 Review

2010-09-23

We would like to recommend this product to other businesses who manage assets; audit assets and report on outcome in a user friendly; economical way.

Pros

Asset Management Tool for all purposes.

Cons

System is dependant on Adobe updates and PC housekeep.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Charity W.

Straight forward and easy to use software

2018-05-31

Management of field staff

Pros

It can integrate with other accounting software.

Cons

It would also be good if the word technician is customizable to make it usable across the field service industry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that in overall, you are satisfied with our product! We take note of your feedback regarding the word technician and we will make sure that this information gets passed onto our Product Team.

In the meantime, please don't hesitate to get in touch with us if you need assistance with your Loc8 system.

Best regards,
The Loc8 Team

Read more
Jon S.

Huge cost & time savings, thank goodness CEO said yes

2017-11-17

Cost reduction, smoother job flow, more consistent delivery of jobs to tradies, tracking jobs, reporting, visibility, fraud reduction.

Pros

(2) I can give the mobile app to a tradie who is totally useless with technology and they can figure it out pretty easily.

Cons

The initial data migration was pretty easy, the integration with existing systems works really well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi Jon,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy!

Best regards,
The Loc8 Team

Read more
Daniel G.

Cost effective easy to use

2018-07-17

Job management

Pros

Simple to input customer details with notes Setting up jobs and follow up jobs Fast uploading photos to jobs with camera access

Cons

Occasionally crashes Slow initial load times Added to notes on job can be a bit tricky Viewing pictures on pc is terrible

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi Daniel,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to hear that you are satisfied with your Loc8 experience!

Your feedback will definitely be passed onto our Product Team. In the meantime, do let us know if you need assistance with anything.

Best regards,
The Loc8 Team

Read more
Binh P.

Sentinar manages 27,000 buildings with ease using Loc8

2010-10-18

We maintain 27,000 buildings right across Australia, in remote locations, and have over 70 mobile technicians using Loc8 daily.

Pros

Asset Management Tool for all purposes.

Cons

System is dependant on Adobe Flash Player, which means ensuring the latest version is rolled out. However, it does give a great user experience.

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy and handy

2018-07-10

job management

Pros

Ease of use inputting customers assigning technicians setting up jobs follow on jobs maps integration very quick uploading photos to jobs with camera integration

Cons

occasional crashing on android app long load times no calendar yet free version is a bit limited but hey its free

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy and we will keep on doing our best to make Loc8 an intuitive and user-friendly platform.

Best regards,
The Loc8 Team

Read more
Alan S.

Loc8 v3 - some good features, but execution could be better

2016-10-25

However, if you're looking to accurately control and report on SLAs for HelpDesk tickets, then there are multiple weaknesses that will cause you to struggle unless your teams happen to update everything in real time 24/7.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Allan,

Thank you for taking the time to write a review about our software!

We understand your frustration regarding certain aspects of our platform and we couldn't agree more with some of the points you raise.

As you know, we have been working hard to develop an advanced version of our platform in order to thwart these issues that you and other customers have faced using the previous version of our software.

We encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience!

Even though you have experienced some inconveniences using our system in the past, we can assure you that customer service is at the epicentre of our business strategy!

Sincerely,
The Loc8 Team

Read more
Phil H.

One of The Best Service Management Softwares

2018-08-02

Overall this product was a pleasure to use packed full of features, we tested this product and three others ready for future additions to our team and this one came out top

Pros

Very easy to use we were up an running in a very short time, The job management and engineer allocation were fantastic, simple to use and the ability for Admin staff to see the engineer was onsite was very useful, I did not get time to test the asset management fully but what I did test worked very well

Cons

very little to not like with this product, the asset management was a little fiddly at first until I learned my way around

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi Phil,

Thank you very much for taking the time to write such positive review about our software, we greatly appreciate and value your feedback!

We are pleased to know that you are satisfied with your Loc8 experience as we are continuously working on ways to improve our platform to make it always more intuitive and effective.

Best regards,
The Loc8 Team

Read more
Lois G.

Excellent for tracking records for a smaller business.

2018-07-10

Ability to track our jobs and material.

Pros

Easy to use, easy to download documents. Ease of access for other users to track your information.

Cons

Would like an easier way to search jobs. Multiple search tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi Lois,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy!

Best regards,
The Loc8 Team

Read more
Anonymous
(Construction company, 51-200 employees)

Loc8 Review - Snowplowing

2019-01-18

Pros

The website is nicely laid out which makes it relatively easy to enter a job and track status of the job.

Cons

The mobile app doesn't have push notifications. You need to manually refresh to check for the updates.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi there,

Thank you for your review, appreciate the time you have taken. The mobile application should send notifications as long as they are enabled in your phone settings. If you need any assistance with this, please feel free to contact us at service@loc8.com

Thank you,

Loc8 Team

Read more
Willoughby P.

Every Field Serviceman’s Must-Have

2018-10-09

We still need more help setting up our system, however we have had great reviews from our team and users on awesome confirmation notifications of both appointments and status updates!

Pros

Team and customers can see and communicate in real time, in one place!

Cons

The limited abilities of tutorials or guidance without reading hours of text... more videos on YouTube would even work. We have also noticed that we need to be able to customize more texts & e-mails between clients, customers and technicians.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi Willoughby,

Thank you very much for taking the time to write a review about our software, we greatly appreciate and value your feedback!

We are continuously working on all aspects of our apps, user interface included, to provide a good and seamless user experience. If you ever need assistance with your Loc8 system, please don't hesitate to get in touch with us, one of our Support Team members will be happy to help!

We are working on some better documentation and tutorials, you should see that release over the coming weeks and months.

Best regards,

The Loc8 Team

Read more
Damian K.

Very helpful tool for field service management

2018-03-30

Pros

Automatic distance counter + GPS tracker. Barcodes database for replacement parts.

Cons

Mobile App has strong tendencies to crash (both on android and iPhone).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi Damian,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy!

Best regards,
The Loc8 Team

Read more
Graham B.

A Functional Work Order Manager

2016-11-16

This makes it very difficult for a supervisor to monitor jobs on the road and you have to log on through a third party flash browser app, or take your laptop with you everywhere.

Pros

It has desktop and mobile apps.

Cons

The mobile app is extremely limited in its capability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Loc8

May be good for certain companies and situations. Would definitely need to be reviewed for use on a case by case basis.

Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Graham,

Thank you for taking the time to write a review about our software!
We agree with some of the elements you pinpoint and we are sorry to hear that your Loc8 experience hasn¿t always been smooth. Unfortunately, your company has not yet upgraded to the current Loc8 platform in which the issues you raise have been addressed and the system vastly improved. 

The new Loc8 platform was release in early 2016 and we strongly encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience!

Best regards,
The Loc8 Team

Read more
Jenny K.

Loc8 Review

2016-11-03

Loc8 is a great tool for equipment tracking and asset management.

Pros

The ability to show when particular equipment is moved from one location to another. The ability to produce work orders.

Cons

Nothing negative so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering Loc8

We are only at the implementation stage so it is hard to comment on this until it is put into use.

Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Jenny,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

Best regards,
The Loc8 Team

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Anonymous
(Machinery company, 11-50 employees)

Ive had a great time using this software! The only thing is glitches I can't fix in beta version.

2018-05-05

Pros

I love that I can quote and dispatch to workers the jobs and keep the time management!

Cons

I hate that I can't send an invoice! Like what the heck! I can quote, manage workers in/out times, dispatch. But when it's all said and done, I can't get paid. I have to outsource that. Lame.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


Hi,

Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback.

We are glad to know that in overall, you are satisfied with our product! You'll be happy to know our QuickBooks Integration is not far off, and Xero integration is already working. In the meantime, don't hesitate to get in touch with our Support Team if you have any questions.

We are here to make your Loc8 experience pleasant and seamless!

Loc8 to QuickBooks Online Integration ==> http://help.loc8.com/using-loc8-browser/integrations/loc8-to-quickbooks-online-integration

Best regards,
The Loc8 Team

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Daniel B.

Loc8 Review

2010-08-05

Due to the large amount of information for sometimes very urgent tasks we were searching for an online job booking system that would be fast, flexible and reliable to provide real time service to all our clients.

Pros

Easy to use Real time updates Reliable Great support

Cons

Can't think of any

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Chris S.

Great product with great features.

2016-10-25

A practical and well built product that is easy to implement and fit into any business which requires an asset management and online helpdesk tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Chris,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

Best regards,
The Loc8 Team

Read more
Ben O.

Loc8 Review

2016-11-15

We are looking forward to working further with the Loc8 team to develop features that will be beneficial to both parties. Overall we are very happy with our investment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Loc8.com


REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available!

Hi Ben,

Thank you very much for taking the time to write a review about our software, we really appreciate and value your feedback.

Customer service is at the epicentre of our business strategy so we are very pleased to know that your Loc8 experience is a success!

Best regards,
The Loc8 Team

Read more