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Logiwa WMS Logo

Logiwa WMS

4.6
(89)

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Leading Cloud Based Inventory/Warehouse Software for SMBs

(3)

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Logiwa WMS Features

Features Summary

Functionality

4.5

/5

89

Total features

80

10 categories

Logiwa WMS features

3PL Management
API
AS2 Capability
Accounting Integration
Activity Dashboard
Air Shipping
Alerts/Notifications
Backorder Management

Common features of Inventory Management software

API
Activity Dashboard
Alerts/Notifications
Backup and Recovery
Barcode/Ticket Scanning
Billing & Invoicing
Budget Tracking
Cataloging/Categorization

Price starts from

ic-pricetag

No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

89

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

80

Unique features

  • Procurement Management

  • Real-Time Monitoring

  • Data Transformation

  • Container Shipping

Functionality

4.3

/5

5.5K

Price starts from

50

/user

Per month

learn more

Total Features

115

Features in Common

14

Unique features

  • Customer Database

  • Data Connectors

  • Lead Generation

  • Integrated Business Operations

Functionality

4.7

/5

1.1K

Price starts from

0

Per month

visit website

Total Features

68

Features in Common

37

Unique features

  • Multi-Campaign

  • Requisition Management

  • Templates

  • Lead Management

Common Logiwa WMS comparisons

Reviewers who mentioned features said:

JL
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Jerry L.

Logistics and Supply Chain, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful WMS System

Reviewed a year ago
Pros

The API connection for Logiwa is comprehensive. We have clients selling their products on different marketplace, e.g. Amazon, Walmart, Wayfair, and all of them could be directly connect with the WMS system, so we could receive the order once the customers place the order. Besides, the API with the carriers (UPS and FedEx) save us much time on generating labels.

Cons

The overall system is complex and takes long time for the management team to get used to it. Also, it takes longer to train the workers.

GC
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Gia C.

Logistics and Supply Chain, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to learn and user friendly

Reviewed a year ago

We have been able to offer our clients services from multiple lines of business in Logiwa. We can process both B2C and FBA shipments which is very convenient. The support team is great and they work really hard to answer our questions and overcome any challenges we face when using Logiwa.

Pros

I was able to learn how to use Logiwa in a very short time. I have used several WMS in the past and none are as easy to learn, navigate, and use as Logiwa. That is really helpful when it comes to training new employees. I also like how quickly and easliy customizing this system was. I would simply ask for what I wanted and the Logiwa team made it happen. I also like that the admin user can control what access the client has or does not have and make changes at any time.

Cons

I do feel they could improve upon minor things like the availability of all features on a mobile device, and possibly adding more information to the knowledge base.

GM
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Greg M.

Warehousing, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Foundation, Just Needs Tuning

Reviewed 5 years ago

One of the absolute best support teams I've ever worked with. They can build of fix anything you need very easily. With that said it's clear the software has a lot of layered solutions custom built for various clients and the overall UX doesn't feel cohesive, it feels more like a lot of great tools that have been layered on top of eachother

Pros

The underlying data architecture is well thought out

Cons

The UI is not as intuitive as it should be for a modern software platform. General Nav is clunky and not streamlined at all There are little bugs here and there that drive me crazy. Should be simple fixes but just lost of little error messages and the software isn't very forgiving. All customers share a single database in a multi-tenant architecture.

Vendor response

Thank you for your review Greg! We're so glad you had a positive experience with our hardworking support team. We have definitely taken your feedback into consideration and are already in the process of making updates and redesigning our platform. Expect more news in the coming months :)

CH
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Casey H.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Mixed Feelings

Reviewed 10 months ago

[sensitive content hidden] has been really great! As for the program itself, a lot of the time the software isn't very user friendly and is, much of the time, fairly frustrating.

Pros

The inventory reports I pull are very detailed. However, I wish I could select what I want to be in the columns of the reports I pull. That would be helpful.

Cons

I am unable to search for items on the Control page using the Channel ID. This is a source of frustration that Logiwa IT has refused to address.

BM
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Bachar M.

Logistics and Supply Chain, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of a KIND.

Reviewed 6 years ago

Running my daily ops a lot faster, Centralizing all my operations from various startups, a very customizable platform and a one of a kind customer service.

Pros

Since the moment i got started on LA, a lot of features made me realize that it is in fact the best software for my company since it has all the features and more for me to run my business efficiently. From the amazing customer service, to the personalized training & software building to fit my EXACT needs, to the continuous customer service to ensure a successful implementation and use of the LA. Altogether, LA allowed me to centralize all my operations (from using multiple software, to now using only one), and run my operations for multiple startups ALL IN ONE. A big Thank You to the team for being beyond helpful & resourceful, and continuously helping me successfully implement LA.

Cons

To be honest, there is not much about this software that i did not like. Everything about it is great and it fits my business needs perfectly. Maybe the only thing that i did not like was how long it took ME to get perfectly used to it and run my daily ops a lot faster. But after using the software for few weeks, i am getting a lot better.

BH
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Becky H.

Warehousing, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LOGIWA - Impressive Features and Functionality- Top Level Warehouse Management

Reviewed 3 years ago

We are currently in the implementation phase with a Go-Live date with our first client on May 3rd. [SENSITIVE CONTENT HIDDEN], our implementation consultant, has been outstanding in her guidance and support. Her professionalism and patience have been appreciated as we learn all of the new LOGIWA features. [SENSITIVE CONTENT HIDDEN] has been key to our transition from 3PL to LOGIWA.

Pros

1. Job Batching 2. Shopping cart interface setups 3. Item imports from shopping cart 4. Robotics 5. Barcode capabilities for picking/packing 6. Manifesting at the packing station

Cons

We are new to the software. At this point, we have not witnessed any "cons" to this software. We are very impressed with the features and functionality.

JS
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James S.

Warehousing, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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3PL Software

Reviewed 3 years ago

100. These guys are top notch. Professional and always available. The system supports all functions a 3PL would need (e.g. lot control, assigning freight accounts to listing channels etc.).

Pros

What I DO like most about this software is the support we receive from the CS group. They are quick to respond and the system supports everything we do. We do everything a business to business and business to consumer 3rd party fulfillment company does.

Cons

The work it takes to implement an API connection that does not already exist. Fortunately the existing list is growing as the years go on.

JM
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Jesus M.

Warehousing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Job

Reviewed 3 years ago

Well, good and fast customer support, they answer and help with any questions or problems

Pros

very easy to fill out my orders, and the nice program never fail

Cons

choosing 1 item at a time, and to revise on order you have to go to 3 different screens

JR
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John R.

Warehousing, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Solid WMS

Reviewed 2 years ago

It is a great service with a streamlined interface.

Pros

There is a clean and user friendly interface. Customer service, while hard to get a hold of at times, was very informative and clear.

Cons

Reporting was not as clean and direct as needed.

QS
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Quino S.

Logistics and Supply Chain, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great user experience and exceptional customer service

Reviewed a year ago
Pros

Increased efficiency and accuracy: A warehouse management system can help optimize processes and reduce lead times. By providing a complete, real-time view of inventory, it can improve planning capabilities and enable teams to perform their tasks more efficiently.Warehouse management systems can help reduce errors by automating tracking and recording processes. The use of barcode scanning tools can reduce human error and ensure that records are accurate.

Cons

Learning curve: there may be a learning curve for users who must learn to use the warehouse management system, which may require additional time and resources.

Ks
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Kathy s.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Company and everything included!

Reviewed 3 years ago

Our Rep [SENSITIVE CONTENT HIDDEN] was absolutely amazing, she was very patient, making sure we really understood and answered our million questions without ever getting frustrated. She was always there on email to help if needed and gave us great tips and guidelines!

Pros

Very user friendly, easy to see platform. Very customizable to be tailored to your specific needs. Everything is so neat and organized.

Cons

That we waited so long! Also that you cant input storage charges from before getting the program, so doing manually 1st month was a pain, but smooth sailing for future.

KA
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Karl A.

Warehousing, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Logiwa Recview

Reviewed 3 years ago

The team has been great to work with and very responsive in addressing our needs. They also show a great willingness to add features.

Pros

Logiwa is very easy to integrate with carriers and the major shopping carts. The automations makes it easy to process orders and the rate shopping is simple to implement and works well.

Cons

While the reports contain the information I need they could use a bit more formatting to make them easier to use. Also the pay as you go method for adding automations, client users and users is a hassle.

JL
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Jim L.

Warehousing, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review

Reviewed 10 months ago
Pros

The ability to get a full snapshot of your inventory in the warehouse as well as the easy flow of order picking creates optimal efficiency.

Cons

Having an issue with user logins not working.

mz
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meghan z.

Warehousing, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product!

Reviewed 5 years ago

great

Pros

easy to use, integration is simple and there is always help when you need someone

Cons

not being able to put my inventory in numerical order based on SKUS

MP
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Matt P.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A pleasure to work with the Logiwa Sales and Service Teams

Reviewed 6 years ago
Pros

The flexibility to integrate into the platform from external resources. The sales and support teams are very easy and responsive to work with. Once we fully utilize the system I believe we will see the full benefits.

Cons

Error messages are not very descriptive. The interface could use a bit of polish. API documentation needs to be a bit clearer.

TK
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Tom K.

Printing, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Customer Service and hand-holding

Reviewed 5 years ago

Merve, was the absolute best trainer!! Understood our questions and got them all answered promptly!

Pros

We loved the ease of use and the API connectivity!

Cons

Not much to dislike. Just took me a minute to figure things out.

Vendor response

Tom, thank you for the kind review! We also think Merve is great! We look forward to working with you for many years to come!

AH
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Andy H.

Real Estate, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Everything You're Looking for in a WMS System

Reviewed a year ago
Pros

Logiwa is very user-friendly and provides many customizable options. It has everything a warehouse would be looking for in a WMS and checks all the boxes.

Cons

Navigation and accessibility could be streamlined a bit. It often takes several steps or layers of pages to get to the page/information you are looking for.

NR
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Noah R.

Consumer Goods, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Noah's First Review, ~6 Months In

Reviewed 3 years ago

It was a steep learning curve, but now that I feel like I have the hang of it, I brag about the system to everyone who is willing to listen. It really feels like we can do anything.

Pros

The support team is incredible. I have no background in warehouse management or even working in a warehouse. They are responsive and patient in helping me mold this system to fit our incredibly unique style of fulfillment needs. They have consistently been there in emergencies and bailed me out of potential client-facing disasters. Their support team works tirelessly to encourage the development of...

Cons

There are a lot of features outlined in the initial onboarding that come at an additional cost (branding, custom email/notification jobs, full cycle counting functionality, custom reporting) that were not explicitly made clear. Ask questions about pricing as you onboard so you are not surprised at any point. The terminology can be tricky. Some of the terms are used interchangeably and it takes a little getting used to (looking at you, "LP"). Onboarding for the sake of learning the system. While the onboarding team was great and incredibly helpful, they did all the functions themselves while I watched and took notes. I think it would be better for potential users to walk through the functions as the onboarding team coaches them.

SJ
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Steffi J.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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It's cheap.... and it shows

Reviewed 3 years ago

It's been very poor working with the customer serivice team. They have Customer Account managers and they are great but you do not keep them, you have to use a ticket system where they will try to shrug off that anything is wrong, and won't look into anything precisely without you asking, and if you do not know their internal lingo, they will just tell you, you are wrong and not do anything. It feels...

Pros

When it works, it works quickly enough and is inexpensive

Cons

The customer service won't try to fix your problems until you really kick up a stink. It feels like there's a communication gap but I think they just don't want to. They ask you for the solutions and will gaslight you saying nothing has changed, you must have messed up your configuration that you don't even have access to. It's unstable, last Black Friday it was down for about 4 hours. They use...

RZ
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Robert Z.

Warehousing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quick Fast and Efficant

Reviewed 2 years ago

Overall the experience has been great, we are able to do our business with little issue, and as Logiwa is a growing company they come out with new and improved features monthly.

Pros

The robust functionality of Logiwa allows us to tailor the WMS to our requirements. We have changed business models while using Logiwa and the support team has helped us along the way. We have gone from normal Ecomm fulfillment to flash sales which require mass fulfillment in a short amount of time. Logiwa has been able to keep up with demand. We have also implemented cross-docking and serialized items which Logiwa has been able to handle. I also like the fact that Logiwa allows us to control our integrations, we don't have to wait for a support team to enable integration and we can add as many as we want, whenever we want.

Cons

Once in a while, there are bugs that the Logiwa dev team needs time to figure out.

JK
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Jai K.

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sophisticated and integrative system with extremely helpful onboarding team

Reviewed 3 years ago

Logiwa has the most variety of online marketplace integrations and able to provide/retrieve inventory feeds from these marketplaces in real-time. We were able to: set up return process, set up picking algorithm (e.g. order based, single item, etc.) and assign to authorized user, find the best price for all registered carrier, customize different data fields (e.g. item), handle bundles/kits, track inventory based on bin, and manage purchase orders sent to vendors, among many other functions that we require.

Pros

Logiwa had all features that we required and the onboarding manager went above and beyond to explain, customize, and set up the sophisticated system to fit all of our needs. Logiwa's support team is also great with consistent follow-ups and having jobs done.

Cons

One thing I would say is the Logiwa's interface that is not too focused on the user experience. As someone on the system implementation side, I clearly understand the logic behind it, but I also admit that it is not too intuitive. For instance, users are accustomed to the search results when clicking an option from the menu, but the Logiwa system requires a search query (with optional filter function) before displaying the results. Icons are also not too intuitive.

DH
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Doug H.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Software for Stocking / Warehouse Management

Reviewed 3 years ago

The implementation with [SENSITIVE CONTENT HIDDEN] (our implementation Consultant) was great. She was very patient and made sure we had all the kinks worked out. We launched pretty quickly and she was exceptionally flexible with our short turn around time. The web based training was incredibly well put together and I think because of the extra effort she put in, we were successful on day one.

Pros

I like the mobility of the product. It works great on any type of device (mobile app and web platform). The software is quick, responsive, and very robust for the price.

Cons

There is nothing to that comes to mind that I dont like about Logiwa. Overall, its a great product. I am sure with time, it will become even more robust as they add valuable functionality.

sy
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serkan y.

Warehousing, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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so many features, fair pricing and great customer service

Reviewed 6 years ago
Pros

Everything can be customized based on your business. User interface is so easy to learn. It has so much features and that's why it may look complicated at the beginning however support team make sure you are up and running quickly. This company takes customer feedback very seriously and improving their software based on feedback. I get emails almost every week for new integrations and features and...

Cons

I would have said that it may not be fit for smaller ecommerce businesses until few weeks ago but now I really don't see any negative side of this software after all the new features they added in last couple weeks. Support alone worth more than what you will pay.

CR
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Chris R.

Warehousing, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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3pL

Reviewed 2 years ago

A lot of logic was put into the thoughts of all the processes. Some modules are add one and cost additional. User license fees are a priced strangely.

Pros

Cloud based, fairly customizable. Built to suit

Cons

Some minor bugs experienced on go live, but work on for the team and resolutions implemented. Smoother sailing now

AP
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Alan P M.

Logistics and Supply Chain, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WMS to manage large consumer durables

Reviewed 10 months ago

Great account management and user support when needed. Always timely with a response.

Pros

We use only a few core features of Logiwa. However it is an easy tool to use. The learning curve is small, and users seem to understand how use the tool quickly.

Cons

Reports seemed to be ridged and required development to modify. Would like to be able to customize the standard reports, such as remove columns that do not apply prior to exporting would be helpful.