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Lost and Found Manager Logo
Lost and Found Manager

Online software for the management of lost and found items

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Lost and Found Manager Pricing, Features, Reviews and Alternatives

Lost and Found Manager product overview

What is Lost and Found Manager?

Lost and Found Manager is an online, cloud-based facility services solution that sits within the global Have it Back lost and found community. This worldwide meta-search engine and dedicated virtual platform assists private individuals and organizations with placing lost items back into the hands of rightful owners. Lost and Found Manager provides an administrative front-end for cataloging items and public inquiries, making matches, while also handling the logistics of processing returns. Found items can be added initially using a field-based form or via an image recognition system that automatically identifies item type, brand, color, model etc and location where the object was found.

Key benefits of using Lost and Found Manager

  • Have it Back's cloud-based Lost and Found Software connects into a large global lost and found repository, utilizing smart matching to automatically pair found items back with owners using probability-based algorithms.


  • The system provides image recognition technology that automatically identifies the type of found item, physical description, branding, serial numbers, any ID information and also location data pertaining to where the item was found.


  • Customer communication is assisted by an integrated online chat module that allows administrators to authenticate matched items with rightful owners without the need for making phone calls, sending emails or posting letters etc.


  • The Return Handling Gateway provides a payment processing and shipping management hub for the return of lost and found items, partnering with multiple shipment providers while also handling the billing of fees and generation of shipping labels.


  • Self-service access supports public-facing engagement with the process, while mobile optimization and the native Have it Back - Lost and Found app for Android devices allows for active search of lost items while on the move.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum

    Training options

    Live Online
    Webinars
    Videos
    In Person
    Documentation

    Lost and Found Manager pricing information

    Value for money

    5.0

    /5

    2

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Lost and Found Manager features

    Functionality

    5.0

    /5

    2

    Total features

    50

    1 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    API
    Customizable Reports
    Data Import/Export
    Document Management
    Inventory Management

    Functionality contenders

    Lost and Found Manager users reviews

    Overall Rating

    5.0

    /5

    2

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A++ for service, features and usability

    Reviewed 3 years ago

    Great contact with the software team who are keen to assist and even implement new functions or customize certain parts to make our work easier.

    Pros

    Our cusotmers of course appreciate the increased return rate. For us, the software really decreased the amount of time and effort we have to put into matching found property with their owners. That gives us so much more time to serve our cusotmers. The features I'd like to point out are image recognition (take a picture of an item and the technology actually recognizes and categorizes it), automatic matching of items and owners and the return portal (shipping + payment).

    Cons

    There could be more languages offered, though this seems to be an issue being tackled at the moment.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Can only fully recommend for international airport environment

    Reviewed 2 years ago

    Very nice piece of software and a very enthusiastic team that always has an open ear for updates, new features or improvements that then actually get done.

    Pros

    Great team behind the software that helped us really customise everything exactly how we needed it.

    Cons

    We didn't want the solution hosted on AWS, which was finally possible, but only after long discussions

    Lost and Found Manager FAQs and common questions

    Q. What type of pricing plans does Lost and Found Manager offer?

    Lost and Found Manager has the following pricing plans:
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Lost and Found Manager?

    Lost and Found Manager has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Lost and Found Manager support?

    Lost and Found Manager supports the following languages:
    Catalan, Dutch, English, Finnish, French, German, Italian, Norwegian (Bokmal), Portuguese, Russian, Spanish, Swedish


    Q. Does Lost and Found Manager support mobile devices?

    Lost and Found Manager supports the following devices:
    Android, iPad, iPhone


    Q. Does Lost and Found Manager offer an API?

    Yes, Lost and Found Manager has an API available for use.


    Q. What other apps does Lost and Found Manager integrate with?

    Lost and Found Manager integrates with the following applications:
    Microsoft Azure


    Q. What level of support does Lost and Found Manager offer?

    Lost and Found Manager offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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