Lost and Found Manager - 2024 Pricing, Features, Reviews, & Alternatives

Lost and Found Manager is an online, cloud-based facility services solution that sits within the global Have it Back lost and found community. This worldwide meta-search engine and dedicated virtual platform assists private individuals and organizations with placing lost items back into the hands of rightful owners. Lost and Found Manager provides an administrative front-end for cataloging items and public inquiries, making matches, while also handling the logistics of processing returns. Found items can be added initially using a field-based form or via an image recognition system that automatically identifies item type, brand, color, model etc and location where the object was found.

Lost item inquiry forms can be integrated into websites via iFrame to assist customers, before smart matching uses probability to automatically suggest likely ownership. Communication and authentication is aided here with integrated online chat capabilities while any handover of matched items to owners or authorized third parties is recorded with the software's document management functionality. Additionally, the Handling Gateway supports the shipping and payment process (where necessary) with the documented billing of fees and also the generation of shipping labels. Other notable features within the Lost and Found Software include a task list for defining specific procedures around particular items, customizable categories, history tracking, plus role-based user management. An auction and charity module also allows organizations to set up auction or charitable packages of unclaimed items, exportable as Excel spreadsheets, that can then be re-imported where required after the event.