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Lost and Found Manager vs InsightPro Comparison

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Overview

Lost and Found Software from Have it Back is a web-based platform solution for the administration of lost and found property...

InsightPro is a sales, installation and warranty management software designed to help manufacturers streamline and manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

5

4

3

2

1

14

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

The Insight team is very helpful and has always responded promptly with any issues that I had in getting them resolved. They made the experience much better.

SB

Sarah B.

Overall it is a good system. I have worked with many CSM over the years and this was easy to pick up on still has some developmental needs but great product.

SW

Suzanne W.

Overall, the experience has been very positive with InsightPro for tracking our claims thru a specific process and for gathering feedback; I would only suggest a few tweaks to make it even better.

MI

Marie I.

Cons

Not enoughreviews yet

Cons

If there was anything that I would dislike, it would be that sometimes it does not allow all the photos the technicians attach to properly upload.

KS

Kenny S.

Weekly email updates that were automatically sent out, being able to schedule one job for multiple techs without having to create another work order.

JB

Jesse B.

While you can send emails to a customer with a claim, you cannot add an attachment unless you upload it into a "Resource" folder.

TS

Tammy S.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features50
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Spam
  • Approval Process Control
  • Billing & Invoicing
  • Built-In Database
  • Calendar Management
  • Case Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Portal
  • Contact Database
  • Contract/License Management
  • Cross-Database Search
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Email Alerts
  • File Storage
  • For Field Service
  • For General Contractors
  • For Manufacturers
  • Forms Management
  • Historical Reporting
  • Image Library
  • Image Recognition
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Label Printing
  • Labeling
  • Maintenance Scheduling
  • Match & Merge
  • Mobile Access
  • Multi-Location
  • Multiple User Accounts
  • Parts Management
  • Payment Collection in the Field
  • Photos / Images
  • Policy Management
  • Product Registration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Routing
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Service Management
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Trend Analysis
  • Unclaimed Items Management
  • User Management
  • User Profiles
  • Video Support
  • Warranty Claims Management
  • Warranty Tracking
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management
  • Total features67
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Spam
  • Approval Process Control
  • Billing & Invoicing
  • Built-In Database
  • Calendar Management
  • Case Management
  • Cataloging/Categorization
  • Categorization/Grouping
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Portal
  • Contact Database
  • Contract/License Management
  • Cross-Database Search
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Verification
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Eligibility Verification
  • Email Alerts
  • File Storage
  • For Field Service
  • For General Contractors
  • For Manufacturers
  • Forms Management
  • Historical Reporting
  • Image Library
  • Image Recognition
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Label Printing
  • Labeling
  • Maintenance Scheduling
  • Match & Merge
  • Mobile Access
  • Multi-Location
  • Multiple User Accounts
  • Parts Management
  • Payment Collection in the Field
  • Photos / Images
  • Policy Management
  • Product Registration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Repair Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Routing
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Service Management
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Trend Analysis
  • Unclaimed Items Management
  • User Management
  • User Profiles
  • Video Support
  • Warranty Claims Management
  • Warranty Tracking
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier