App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

MaintainX Logo
MaintainX

Manage Maintenance and Operations. Without the Paper Stacks.

visit website

(11)

MaintainX Features

Features Summary

Functionality

4.5

/5

288

Total features

146

17 categories

MaintainX features

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Appointment Management

Common features of Facility Management software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Lifecycle Management
Audit Management
Audit Trail

Price starts from

0

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

288

Price starts from

0

Per month

visit website

Total Features

146

Unique features

  • Task Planning

  • Historical Trend Analysis

  • To-Do List

  • Failed Inspection Tracking

Functionality

4.5

/5

2.6K

Price starts from

49

Per month

visit website

Total Features

140

Features in Common

59

Unique features

  • Contract/License Management

  • Invoice History

  • Assignment Management

  • Email Management

Functionality

4.5

/5

1.3K

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

102

Features in Common

60

Unique features

  • GPS

  • Order Processing

  • Label Templates

  • Disposal Management

Common MaintainX comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Better Than Any Other Work Order Software or Mobile App

Reviewed 3 years ago

We are a full scale IT department and we have been able to respond more quickly to our end users needs. It has allowed us to be more focused on customer service and time management. MaintainX has also allowed us the ability to be able to enter work orders on the fly so we do not forget to take care of something. I have not worked with any other software or app that has given us this type of functionality with so much ease and value for the price.

Pros

The ease of functionality in creating work orders for myself, staff and end users. The ability to easily create repeating work orders for backup and preventative maintenance items. The reporting dashboard is really nice and allows me to see a well rounded view of where we stand. I think I most enjoy how fast the app notifies me of a new request and status updates.

Cons

I would like to see the ability to have work orders created based on known email addresses as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A CMMS that fits in you pocket.

Reviewed 3 years ago

Working with the rep and the guys at MaintainX had been great! They have designed a system that does not need a 500 page manual and are readily available if you have a question or an suggestion. I've seen main of my suggestions implemented in the matter of a few days. They are doing a fantastic job developing this application.

Pros

MaintainX is very easy to set up and use. Other systems are impossible to setup without outside help but not MaintainX. It is scalable and they are adding new features on a weekly basis. Everyone has real-time updates on work orders so you al ways know the status.

Cons

Lack of inventory capability but I'm assured it is coming.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

decent for an entry level program

Reviewed 7 months ago

Decent program to track work orders and manage assets. Very easy to use. Mobile app is helpful. not impressed with overall features and functionality. Data input way too time consuming.

Pros

Very easy to use, mobile app is helpful.

Cons

inability to mass edit in spreadsheet format, worksheets are time consuming and basic. Lack space to input details such as component info for equipment, specs, etc. Lack of many desired features and functionality. mobile app doesnt show all info or allow editing of info when it comes to inventory control etc.

Vendor response

Hi there, Thanks for leaving a review for MaintainX. We are sorry to hear that your experience has been anything less than exceptional so far. We have a team available to assist with data input and help set up your organization for you. We would love the opportunity to learn more about your feedback and ensure that we have enabled all the functionality you are looking for. If we are missing any functionality, our team would love to understand what you need so we can include it on our roadmap. Feel free to reach out to us at your earliest convenience. Best, MaintainX

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use CMMS system

Reviewed 3 months ago

we have now streamline our work order system with all employees, we now have a database of parts inventory that is tied to each machine and we are able to show cost and time analysis per machine.

Pros

It is easy for everyone to use, all the requestors had to have was a smartphone and they were able to create a work order

Cons

it is hard to distinguish between current, scheduled and future work orders in the database. I would also like to see a clear picture of actual downtime of equipment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very Satisfied

Reviewed 2 years ago

I've now had several meetings with our maintenance team. We have completed our first weekly's and will we are in progress with our first departments monthly PM's. The software is everything that I was lead to expect and more. [SENSITIVE CONTENT HIDDEN] has been incredibly resourceful, responsive and helpful. It's always nice to make a decision after testing 15 solutions (felt like 1000) and feel confident that you've made the correct decision. I feel that way right now and wanted to share. We still have some setup to go - I'm taking the walk before run approach with the guys but this is slick. I'm looking forward to the partnership.

Pros

The seamless transition between the desktop and the mobile app make this a really nice solution. The reporting, filtering and scheduling abilities of the work orders is really nice and easy to use.

Cons

So far the only cons were identified at selection and were so minor they didn't prohibit me from selecting the solution. Little things like work orders have a really slick ability to save filters but reporting and the mobile app do not have it. It's not a huge deal since mobile users can filter to themselves and see only what they need to but it would be helpful if they could save encompassing filters such as specific departments and weekly vs monthly vs annually.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Grows with your needs!

Reviewed 3 years ago

We have enjoyed partnering with MaintainX and [SENSITIVE CONTENT HIDDEN] has been a great asset in getting us what we need to be successful with the product! He helped create some of our procedure pages and that was HUGE!

Pros

We started using MaintainX about 6 months ago and what we like most is that they are always improving their product. They take what the customer needs and works to implement the closest version of what is needed.

Cons

The reports are not very easy to filter and are not able to be fully customized, yet. However, they are better than other systems we have seen and MaintainX is consistently improving the capabilities. The other piece I wish was improved is the layout of the exported work order. It is not very pretty and cannot, at this time, be customized to remove the information I don't need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

CHANGES EVERYTHING FOR THE BETTER + MORE MONEY

Reviewed 2 years ago

Fantastic! Everyone from the team ive spoken with is great. And the product is fantastic.

Pros

Perfect with a couple of Adjustments (personally) for my unique property management business. I have more time for my family and work, my clients are happy seeing the results easily with the use of the PDF features. And I am making more money as a result. CHOOSE THEM YOU CANT GO WRONG.

Cons

I had to make some adjustments to the way I do things, which isn't a bad thing. Only improvement I can currently think of is to make it easier to send PDF's to "clients" rather than "vendors" as it would suit my needs better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Efficient and Easy to Use Product

Reviewed 3 years ago

Very Good. I have been able to track PMs more easily.

Pros

The ability to use on devices is great for mobility. The interface is clean and uncomplicated, yet is deep and offers many options for me to save data for later use. It is quite intuitive compared to the last CMMS we were using.

Cons

Honestly not much. If anything it might be there is less focus on desktop, which is fine with me. There are some in our organization which is better for them to send me work requests. Of course this may already exist and I just haven't gotten that far yet!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MaintainX very modern Maintenance Management.

Reviewed 5 months ago

Excellent software system, with excellent support

Pros

The system is very user friendly, and dynamic in that when anything is updated it can immediately be accessed elsewhere. The technical customer support team as very responsive and able to assist you by sending a simple message.

Cons

The reporting could be better and more dynamic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MaintainX- the facility managers multi tool

Reviewed 2 years ago

Overall I am hyper pleased with the software's performance, reliability, cost, and ease of use.

Pros

I most enjoy the simple UI. In my industry there is little to no budget for training and onboarding of personnel. My team is also made up of individuals in which English is a second language. MaintainX has been able to capture a feature rich suite of tools that anyone can master in a relative short amount of time.

Cons

As a user since its Beta, I have yet to find anything I do not like.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome Product!

Reviewed 6 months ago

I am a fleet/equipment manager that is still on the road driving. I am way from the office whether it is driving or turning wrenches with my mechanics. I play many roles and have a hard time keeping track of equipment, costs, repairs, purchase orders, vendors, etc. MaintainX help me regain control as a fleet equipment manager.

Pros

While I don't usually contact customer service unless I have an idea to improve, it is always a quick response. - Work Orders are simple and easy to create - Asset Tracking - Purchase Orders are an awesome addition - Inventory/Parts Tracking is great - Requestors are free and are able to see the work on the work order they prepare The software is clean and simple. It is easy to use and so much you can do with it. I have a lot of favorite features. I like that I can add pictures for the parts, SDS to the chemicals I inventory.

Cons

This software does what I need it to do. The only con that I have is there are items that need to be improved on. However, if you contact MaintainX, they take you idea into consideration and add the feature. I hope they add the ability to approve purchase orders from the phone.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Better than the rest

Reviewed 3 years ago

Great app with everything we were looking for and way below the cost of others. Great support team. We know we can get our jobs done and communicate better as a team using this app.

Pros

They reach out to us personally every so often to ask if we would like to change anything. They always listen to the issues we have and correct it as soon as possible.

Cons

You can only add one photo at a time in comments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Awesome Maintenance Software

Reviewed 3 years ago

MaintainX is an amazing tool to have. I have had issues with other similar software and have found that getting staff onboard with this type of software to be very difficult. When I first introduced this software, my staff was completely against it, but as soon as they saw how easy it was and what communication improvements came from this software they jumped in and have not stopped using it.

Pros

I have been searching for a good maintenance software for a long time. When I came across MaintainX I was a bit skeptical, but quickly found that it was the right software for me and the company I work for. As soon as I signed up for the free trial, I was greeted with an email from their staff, and to my surprise, when I had a question I was responded to immediately.

Cons

The only down fall to this software is that I have quite a few staff members that will be requestors, but they do not speak English well and it would be best if there were a translator option from Spanish to English and vice versa, but I have been informed by the staff that they are working on that part of the software now. I hope that this comes quickly as it would ease the pain of trying to improve communication with some of my staff.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A useful and friendly system for better control.

Reviewed 10 months ago

MaintainX has helped me a lot to have a control of the requirements of my internal clients as well as the follow-up and closing of the Work Orders. Previously, you had a long to-do list and most were forgotten. With this application we begin to work on the activities and we are currently at 98.7% of Orders Completed. Since we have been working with MaintainX, all of our equipment receives Maintenance, increasing its efficiency and reducing downtime. We have reached the efficiency goal more often since we have this system.

Pros

What I like the most is that it is a friendly system with the necessary characteristics for a Maintenance administration. It works from the web platform so it is not necessary to install software on the computer. I carry it on my phone all the time through the app. It provides important information to take our weekly team meetings and we have Key Performance Indicators of our work to improve. What is not measured is not controlled.

Cons

This application has been very useful for me to track Work Orders. This information is shown every week to the operators to monitor their activities. I don't think I have something that I don't like.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MaintainX has changed the entire way we work

Reviewed 3 years ago

It’s changed how we work on site, making the whole team more efficient and productive. I couldn’t imagine working without it at this point!

Pros

The customer support is amazing. They have been very helpful during set up and really responsive to feedback and suggestions. This app as become a one stop shop for all of our in-house facilities management. We used to have two huge noticeboards full of clipboards, and dozens of paper student repairs forms everyday. This is all gone, bringing us even close to becoming a paperless office. I can easily...

Cons

I would love to purchase a seat for every staff member in my team, but the monthly costs would be too high. I'd love to see a scaled pricing plan, where the more users you have, the lower the price is.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Improving our department over the years

Reviewed 6 months ago

Very positive, effective, productive, and user-friendly. This software has completely changed our department.

Pros

Work order management is by far our most utilized function of MaintainX. We have multiple users interacting with each other all day every day. It has completely streamlined our process.

Cons

I wish there was an option to send to multiple people in series, in the portal function. It would be ideal for my organization if our requestors could submit a work order, it was then sent to the clinical director who checked approval, and then it was sent me maintenance director, who could then turn it into a work order after seeing that it has the approval of the clinical director.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

MANUFACTURING ADAPTION

Reviewed 3 years ago

It is really usefull and needs some improvements

Pros

The software is super friendly and easy to use. A real tool that you can use to manage the jobs in the shop.

Cons

I would like, raw materials inventory, customer data base, suppliers data base and the posibility to set the priority of levels from 1 to 10, so the operator finishes the highest level but knows what is the next right after.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MaintainX

Reviewed a year ago

Overall, it is a great user friendly program.

Pros

Easy to use and user friendly. I can add work orders from my computer as well as from my mobile phone. I can look daily at the progress my guys are making and give feedback. I can send messages through this portal as well.

Cons

My work orders fall off if my guys don't do them daily. Also, when printing reports dates come up when they shouldn't be populated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GREAT COMMUNICATION TOOL

Reviewed 3 years ago

This has absolutely changed the way that we handle our work orders. It is great for communicating with other employees that are out in the field - it allows them to keep working and not have to take time out of their day to come pick up paper work orders. This also prevents lost text message that take up time from everyone's day to find out if it was received or not. Ugh! This app alerts our people when there are work orders that have not been done yet so there is no overlooking work to be done! I think it is great that I can go in and update a work order - the job changes alot of time and it is easy to just go in and edit and send it back out. Things are so much easier for us since we have been using this app and I can't imagine going back to the old way of handling the workload.

Pros

What I like most about this software: (1) how easy it is to use (2) the ability that we have to track our work orders and (3) I can create a work order to be done a few days from now and it will send out a reminder

Cons

I do not know of any cons at this point -- but I guess if I had to pick one, I would say that it doesn't cook for me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect 👌🏼

Reviewed 2 years ago

Overall I am really happy with the use of this app. It save me time, so it saves me money. The price is great for the number of contracted labor's.

Pros

I really like this app as well as my team. We can easily add a service call or an HVAC instillation. The steps for the team asteroid easy to add and I have all the information for things like billing a customer, sending their warranty information, or simply writing a thank you letter. I don’t have to ask them any questions about work performed on the job because they are able to input any information...

Cons

I don’t like that the work orders that are on hold sit on the calendar on the day it was created. It would be easier if they sat in a separate folder and I could put them on the calendar later.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

This is a great product

Reviewed 6 months ago

I think it's a great product and all the years ive been a mechanic and like i said before i havent used all of them . it's a lot easier to use the Navigator it has not had any glitches and issues like we had but other complete management software I'm very impressed with this product and I'll be strongly recommended

Pros

Is versatility instability Deep Cover every aspect of the business

Cons

Only thing I really it takes pictures sometimes as you're doing inventory and doing the procedure of work and I don't like sometimes how you have to modified things in order for the B work correctly even with modifications and I don't like the fact that you can upload videos nothing could be cool if it would integrate like you can add your card on file so that you can keep track of expenses and also track mileage as you started work

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Software - Just what we needed!

Reviewed 2 years ago

Awesome support (shout out to [SENSITIVE CONTENT HIDDEN]). Great company. Very competitive pricing. This product is helping us a lot and I highly recommend it. If you need any work order software, this is the one.

Pros

Ease of use - the mobile app is very intuitive to use. The inbox interface is smooth. It is easy for our maintenance team to see all open work orders and get them done. Speed - The app loads up nearly instantly. No waiting for work orders to appear or notifications to pop up. Visibility - This one is for me. I can open the app and quickly see what work is being done and I get a full history of all the work orders. We used to use pen and paper before this. User Interface - No clutter. The UI shows just the tools we need.

Cons

Creating repeating work orders is a bit awkward. All the capabilities are there but I needed a little help to get started. The "start time" on work orders was confusing. Some repeating work orders automatically showed up at 1am or 3am which is not ideal. This doesn't knock it down a star because all the capability is there, it's just a bit awkward. Also I would like the ability to label vendor phone numbers. Some vendors have an office number and then a cell number and they show up just in a list of "Contact Phone Numbers".

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Program.

Reviewed 7 months ago

Customer service has be great. very responsive very helpful.

Pros

I use this to keep track of everything. Vehicle maintenance, building maintenance, assets, preventative maintenance, parts/ products inventory... There are so many great things about this product that help me keep my day flowing.

Cons

the parts inventory is great for keeping an idea of what is on hand, but it would be great for the other employees with restricted accounts to be able to scan out parts when being used. We use this a lot to keep track of animal food inventory and the feeders wish they could just quickly scan the QR code of the product and punch in how many they are using.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outstanding Software

Reviewed 3 years ago
Pros

MaintainX offers an easy to use, logical, mobile friendly app. Our mechanics and drivers use it to report issues and document fixes. Reporting is available and the product is fairly priced.

Cons

The team added reporting functionality, which is helpful but I would like to see additional options offered.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

User friendly maintenance program

Reviewed 3 months ago

Over all the system has been very helpful for our business and very helpful for our inspections that we have for certain certifications.

Pros

Keeps good records of all our equipment histories. Easy to write procedures for maintenance steps. Keeps maintenance team on track.

Cons

Some times when we set up a repeating work order it will repeat for a long time and all of a sudden it stops repeating the work order then I will have to go back and reschedule.