Asset Essentials vs Cartegraph Comparison

The software is accessible on the iPad and other mobile devices, which helps to track all completed work from the field. Assignments for maintenance crews are readily accessible in the field and receive tasks instantly from supervisors and administrators. The dashboard and reports help us know at any given time where we are in terms of our short-term and long-term targets.

When selecting multiple tasks to review, you have to open up each one individually. It would be nice if there were advance/back buttons that you could click that would just take you to the next/previous task on the same page. Not being able to switch asset type in a given task is problematic because occasionally we first assign a task to a curb asset, but then it ends up needing to be on a sidewalk asset. There is no way to change the asset type.

I like the scenario builder add on and the see click fix features. Also, Asset management and work flow features have been extremely helpful for the City.

Sometimes getting the scenario builder portion to function the way I want is difficult. Getting the different appreciation impacts just right so the system can differentiate between maintenance activates is a complicated.

Cartegraph OMS comes with out-of-the box setups for asset, task, request, & resource management, however, it can also be customized very easily. The software contains features that allow for individualized or grouped format setups, custom asset degradation and MR&R protocols, data entry checks, and SO MUCH MORE! The Automation Manager is my absolute favorite feature. It allows you setup automated workflow processes through triggers that are followed by actions to create more effective, accurate, & efficient system.

The Cartegraph Team is always taking suggestions through their Ideas Portal and working on ways to improve the system. New updates are released on the software at least twice a year, but usually quarterly.

I continue to appreciate the far-ranging usefulness of the Structure, Automation, and Asset Condition Managers. From setting our own impacts on the assets' depreciation curves to creating and maintaining our own attribute structures, in Cartegraph everything is designed to deliver the utmost flexibility and efficiency. Everything has been thought of, even something as simple as customizable asset detail layouts that are a vital first step to data quality, as well as the driver behind the simplified end user interfaces.

I genuinely have no answer to this question. The only thing I could possibly add is that the Reporting module is a little too complicated and is unlikely to be fully utilized by all the users in the organization. The complexity of the module is nothing a skilled administrator could not overcome; plus, any perceived negatives are easily offset by the enormous benefits of consistent data sharing between the departments / divisions. Once built, a comprehensive report can serve a variety of users and can save a significant amount of time.

Information is centralized and easy to access. Mobile platform is user friendly and intuitive. Asset collection is very easy and can be linked to GIS with relative ease. They release a new version with customer led suggestions from the Ideas page about 4 times a year. The customer success team has helped us tremendously after the implementation. Support team is phenomenal and helpful. Resolves cases as soon as possible. They have a pre-built parks domain with playground inspections that is very helpful and easy to use out of the box. We use the Trees domain heavily for tracking and maintenance.

System is customizable, and can be overdone is not careful. Cannot do financials, but can integrate with many systems.

Part of what drove us to select Cartegraph initially was its ease of use for field staff. Success with asset management starts with good data in the field, and only with that clean data, can admin successfully evaluate programs and changes. Cartegraph was always supportive, and the customer service is top notch. Now that we've been up and running for several years, the automations are proving extremely valuable as our next steps in the software environment.

Cartegraph can be tailored to any process that you have. But this also means that you're going to want to assign a lead admin to keep on top of consistency of approach throughout multiple departments. This is probably true of any asset management software, it won't run itself.

Cartegraph OMS is easily one of the most user friendly CMMS/Service request/work order systems on the market. The fact that it so cleanly integrates with your GIS data is a huge plus. The Cartegraph One app is easy to use in the field and now allows for offline editing where cell coverage is spotty. The support staff are very helpful and really care about solving your problems. Overall Cartegraph is a great company to work with and they have a system that's easy to administer, configure and integrate with other systems.

If you're looking for a system to meet all of your asset management needs, and work mostly with vertical assets in a 3D environment, you may not find everything you're looking for. There is a new integration that improves management of vertical assets, but it's not out of the box.

Although the product is not easy to use because there are many components to it, once you understand them it get easier and more beneficial. I like that the software has the ability to set triggers through automations. However, creating automations can be tricky sometimes. The asset component is very beneficial to track tasks and maintenance.

The most frustrating thing that continues to be a headache is the integration with our public facing work order software, Accela. The software's do not communicate well with each other. There are many glitches and a lot of data is lost due to this.