Asset Essentials vs Fiix Comparison

Easy asset tracking Easy work order history Easy asset management

With us being a bit of an oddball in the industry having multiple locations and only one maintenance department it is sometimes difficult to keep track of all work orders as an end user as the techs dont have the access to the "all site" function like admins do. Also a bit of a learning curve but once you get used to it its good.

asset management, scheduled maintenance

No offline feature available as of yet. We use this system on our marine vessels and internet service isn't always available in some areas.

Hi Brandon, it's so great to hear that you're enjoying our CMMS and utilizing scheduled maintenance. Our new mobile app offers an offline feature that will allow your team to use Fiix in your marine vessels. Any data you enter will sync back to the CMMS when you are in a place with WiFi. Our Customer Success team will reach out to help you get started on the app. In regards to your offline feature...

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Scheduled maintenance and asset management

Would like to have the ability to get tiered accounts Based on what the users functions are.

Excellent for asset management and scheduling tasks.

Inconsistent printing between browsers. If i use Firefox or IE to access the web portal and print off work orders the text is misaligned.

What I like the best is the ability to store files. Under each asset you are able to store documents pertaining to that asset.

This is a very smart software. I don't really have a con about it. I like to use it and it easy to use.

Range of asset control options, ease of data input

Lag time but probably due to wifi issues

Work Instructions and completion note sections

The software does not auto add the asset information to the work orders.

visibility wise good . Dashboard and Analytics it was shows value of the maintenance strategy

Category , because here not available of sub categories

The mobile app for field personal and the scannable info tags for assets are extremely useful.

I would like to see more asset record info be available on the mobile app.

The software is somewhat user-friendly however there are many "hidden features" yet for me to find. It is difficult for the end-users, maintenance workers, to use the system and they end up printing the work orders.

If the functionality of the mobile app was improved, this would be a great asset.

Hi Jeff, Thanks for your review. We are sorry to hear that you find Fiix and our mobile app difficult to use for end users. We do offer free on-demand training that can help your team feel comfortable with Fiix. We'll make sure your Customer Success Manager reaches out with a link to these sessions.

asset movement easy to use work orders and SMs super helpfull

there are some small bugs in the system like on the work order page if you click one and go back it goes back to the top of the screen

I like the amount of Historical Data it stores. Amount of data I can enter for a part, asset, location. I like how it links everything to an asset, work orders, PMs, spare parts, BOMs.

I can't use a barcode scanner at a desktop computer to locate a spare part. I need to use a phone or tablet. It takes a lot of effort to train and educate employees on how to use it religiously. Spare part counts are always off. Comments on work reports are lacking/missing. Report writing is difficult; this should be set up more like creating a filter. I wish I could get technical support without the Fiix team always trying to sell me something. I want more people to use it, but buying licenses for each is expensive for the little amount of time each would use it.

Fiix software has a been a game changer for our manufacturing location. Its ease of use and implementation allowed us to get up to speed quickly and get our production team on board within just a few short weeks. The QR code scan to enter work orders makes it so easy for anyone to submit requests for all kinds of reasons from safety to breakdowns.

Would like to be able to include more than one picture with the work request after using the QR code to generate the work request. Also, would like to see a fast way to generate an asset list from the asset inventory.

The software is easy to use. Anyone can pick it up within a couple of hours. It pretty much have been set up out of the box type of software. It is very detailed and organized. Works on desktop and mobile. Great customer service.

Not really a bad thing but there were so many features and tools available. It could be a bit overwhelming at first.

Mobile application and asset tracking are the most valuable feature in Fiix, this help me track and tag any IT assets on our company. basically, tracking asset is so easy only by scanning the barcode or QRcode

the asset recording is pretty hard to do, I am only a free trial user so maybe that is the reason i have such struggle. importing/exporting assets list from csv or any other data based file will be great. also sometimes the barcode or QRcode did not worked properly when scanned by Fiix mobile app

Fiix seems to be a great tool for asset tracking, repair and maintenance tracking. It gives you reminders for services that have a schedule. I liked the program, but,,,,,, read below in the cons!

I started out like wild fire when we were given Fiix to use. As a 2 man operation, I felt this would be a great tracking tool for our scout camp. Needless to say Fiix is VERY time consuming for entering in all your assets and information. At the end of the first year I pushed for a second year to try to make it work. Our administrative staff wanted every work order entered to track our jobs and repairs....

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Hi David, thank you for your review. We're sorry to hear that Fiix is taking so much time to set up and use. It is designed to be able to make your maintenance processes more efficient, so we would love to learn more about how we can minimize administrative time for you. We do offer the ability to mass import your assets and information from a csv file and offer a mobile app that will help you enter work order information quickly. We have been doing some training for other scouts camps and will reach out to include you in these sessions to make sure you can use these two features to get the most out of your software!

The product is cloud based and includes a mobile app which is extra on many systems. Fiix is feature rich and easy to learn. Coming from an EAM background, I found Fiix includes most of the features customers actually use in a full-blown EAM system. Fiix has very good reporting features.

Importing is easy but once assets are imported, they are difficult to edit in batch mode. For example, both the asset code and asset name are unique fields. If you need to rename a lot of assets, the import feature will not work because it sees the new name as a new asset and wants to create new assets rather than update existing assets. It would be more useful if the asset code were the only unique field so batch updates could be done with the import feature. The Professional Plan limits asset list downloads to 300 pages which amounts to less than 1500 assets. This is not adequate for any of the systems I've implemented over the years. You must upgrade to the Enterprise Plan to remove this limit.

It is user friendly in work order process cycle , Planned Maintenance setup and Stores spare part management

Building of customised report is not so easy

I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest.

There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ). Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses.

The import utility for this software will get you to a fully functioning facility management system to take work requests and track assets. Very easy to use and lots of valuable data on the completed work done by your department. The preloaded reporting is great. We have been extremely happy with this software.

The custom report writer will take some time to learn if you're not familiar with it. Being able to attach a file to a guest submitted report would be nice.

Work orders are easy to generate and scheduled maintenance setup is straightforward. Nested PMs and event triggers are great for "if-then" scenarios where more work is required based on the results of a regular PM. Reports are customizable with the upper-tier account. Inventory management is quick and easy when the system is used on a tablet or smart device. The mobile app is easy to set up and use. Permissions for highly customizable for user groups.

Asset codes and model number are not visible on the asset list; The user has to view the asset to see the information. Only a Grainger account can be linked for inventory lookup. Most inventory cannot be populated automatically by part number. However, in Fiix's defense, it may be difficult to get permission from vendors. The report writer uses SQL code, but all of the SQL functions are not available in the interface. WO review and approval from technician to engineer to management is not automated.

importing our asset list in from excel was a great help once you understand how to do it

not being able to import our stores in from excel. typing everything in one line at a time is taking forever.

I like the way parts are ordered against a w/o and they are automatically assigned to that asset.

I cannot write pm's in the system without assigning them to a specific person. I would rather be able to have the pm's assigned to a group instead of one person. That way I am not overloading one person.

Hi Rob, thanks for the review. We're glad that you like our parts module. We're sorry to hear that you haven't been able to assign a PM to a group This is a feature that is offered in Fiix. We will make sure your Customer Success Manager gets in touch so that you can start assigning your PMs to groups!

Import maintenance data via mobile devices. This feature is life saver at times. Schedule maintenance with specific events are alarms. Best video tutorials to learn the tool quickly.

At times I did encounter some formatting issues. But that is not a big issue to report. The tools works like a charm

Ease of use with assigning assets and work orders, building asset hierarchy and plants, integration between PC and mobile device.

Report builder and graphing. No ability to have a physical sign off of work completion on the mobile device.