Asset Essentials vs Fiix Comparison

Easy asset tracking Easy work order history Easy asset management

With us being a bit of an oddball in the industry having multiple locations and only one maintenance department it is sometimes difficult to keep track of all work orders as an end user as the techs dont have the access to the "all site" function like admins do. Also a bit of a learning curve but once you get used to it its good.

asset management, scheduled maintenance

No offline feature available as of yet. We use this system on our marine vessels and internet service isn't always available in some areas.

Hi Brandon, it's so great to hear that you're enjoying our CMMS and utilizing scheduled maintenance. Our new mobile app offers an offline feature that will allow your team to use Fiix in your marine vessels. Any data you enter will sync back to the CMMS when you are in a place with WiFi. Our Customer Success team will reach out to help you get started on the app. In regards to your offline feature...

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Scheduled maintenance and asset management

Would like to have the ability to get tiered accounts Based on what the users functions are.

Excellent for asset management and scheduling tasks.

Inconsistent printing between browsers. If i use Firefox or IE to access the web portal and print off work orders the text is misaligned.

What I like the best is the ability to store files. Under each asset you are able to store documents pertaining to that asset.

This is a very smart software. I don't really have a con about it. I like to use it and it easy to use.

Work Instructions and completion note sections

The software does not auto add the asset information to the work orders.

Range of asset control options, ease of data input

Lag time but probably due to wifi issues

The mobile app for field personal and the scannable info tags for assets are extremely useful.

I would like to see more asset record info be available on the mobile app.

The software is somewhat user-friendly however there are many "hidden features" yet for me to find. It is difficult for the end-users, maintenance workers, to use the system and they end up printing the work orders.

If the functionality of the mobile app was improved, this would be a great asset.

Hi Jeff, Thanks for your review. We are sorry to hear that you find Fiix and our mobile app difficult to use for end users. We do offer free on-demand training that can help your team feel comfortable with Fiix. We'll make sure your Customer Success Manager reaches out with a link to these sessions.

asset movement easy to use work orders and SMs super helpfull

there are some small bugs in the system like on the work order page if you click one and go back it goes back to the top of the screen

Fiix software has a been a game changer for our manufacturing location. Its ease of use and implementation allowed us to get up to speed quickly and get our production team on board within just a few short weeks. The QR code scan to enter work orders makes it so easy for anyone to submit requests for all kinds of reasons from safety to breakdowns.

Would like to be able to include more than one picture with the work request after using the QR code to generate the work request. Also, would like to see a fast way to generate an asset list from the asset inventory.

I like the amount of Historical Data it stores. Amount of data I can enter for a part, asset, location. I like how it links everything to an asset, work orders, PMs, spare parts, BOMs.

I can't use a barcode scanner at a desktop computer to locate a spare part. I need to use a phone or tablet. It takes a lot of effort to train and educate employees on how to use it religiously. Spare part counts are always off. Comments on work reports are lacking/missing. Report writing is difficult; this should be set up more like creating a filter. I wish I could get technical support without the Fiix team always trying to sell me something. I want more people to use it, but buying licenses for each is expensive for the little amount of time each would use it.

The software is easy to use. Anyone can pick it up within a couple of hours. It pretty much have been set up out of the box type of software. It is very detailed and organized. Works on desktop and mobile. Great customer service.

Not really a bad thing but there were so many features and tools available. It could be a bit overwhelming at first.

Fiix seems to be a great tool for asset tracking, repair and maintenance tracking. It gives you reminders for services that have a schedule. I liked the program, but,,,,,, read below in the cons!

I started out like wild fire when we were given Fiix to use. As a 2 man operation, I felt this would be a great tracking tool for our scout camp. Needless to say Fiix is VERY time consuming for entering in all your assets and information. At the end of the first year I pushed for a second year to try to make it work. Our administrative staff wanted every work order entered to track our jobs and repairs....

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Hi David, thank you for your review. We're sorry to hear that Fiix is taking so much time to set up and use. It is designed to be able to make your maintenance processes more efficient, so we would love to learn more about how we can minimize administrative time for you. We do offer the ability to mass import your assets and information from a csv file and offer a mobile app that will help you enter work order information quickly. We have been doing some training for other scouts camps and will reach out to include you in these sessions to make sure you can use these two features to get the most out of your software!