Asset Essentials Pricing Plan & Cost Guide

Asset Essentials

Web-based CMMS system for SMBs

4.31/5 (145 reviews)

Asset Essentials Pricing

Contact Dude Solutions for pricing information or a quote.

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Asset Essentials Pricing Reviews

Pros

  • The reporting is great, it’s easy for me to make the detailed reports I need and see how we’re doing. On top of all this, the support staff is so nice and very responsive to any questions I have.Micheal H.Read the full review
  • I am not paid by them, but I would recommend them to any company. I have been in Manufacturing for just over 30 years, and this is the best software for this I have seen.Darryl E. R.Read the full review
  • Overall the company has been very good to work with. They are very responsive to questions and issues, and have been there every step of the implementation.Caleb H.Read the full review

Cons

  • These problems that belong to SchoolDude are truly having a negative impact here.Cheri L.Read the full review
  • Some of the reports are a bit difficult to create. It might just be me that needs more training on it.Franciso L.Read the full review
  • My only complaint would be the hierarchy of some of the items is unclear. I am very much a visual person.Bobby B.Read the full review
92%
recommended this to a friend or a colleague

24 reviewers had the following to say about Asset Essentials's pricing:

John Morgan M.

Affordable and loaded with features

Used daily for less than 6 months
Reviewed 2016-11-03
Review Source: Software Advice

The training from Dude Solutions was great, and the customer support is amazing. The program is cheap and it relatively easy to use and includes an app for phones that comes in handy on the shop floor. The downside for me so far is the lack of ability to easily define email notification structure.

Pros
Affordable, easy to deploy, app for portable devices, and great reporting options.

Cons
User roles are limited to predefined categories, and those categories define who receives emails when work orders are created. Also, there is no email notification once the work is completed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Chris W.

Very friendly to the user and guides you step by step

Used weekly for 1-2 years
Reviewed 2018-01-16
Review Source: Software Advice

Very good for the price

Pros
Easy and simplistic steps to process your order with customization. I like the graphs and data presentation.

Cons
Report generation on schedule. Limitations on search feature. Wish there was email notification when work was complete

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Kiet N.

full package deal

Used daily for less than 6 months
Reviewed 2016-10-06
Review Source: Software Advice

Full functionality for one price, unlimited training, unlimited users, etc. Don't have to pay for add-ons

Pros
full functionality for one price

Cons
No trial versions availble

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Rockson W.

Good product with excellent service

Reviewed 2016-09-15
Review Source: Software Advice

Pros
Very responsive in terms of communication and training. The product is reasonably in price and has great flexibility and capacity.

Cons
The cloud software seems to be less customized than anticipated. Overall, it's still acceptable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Bobby B.

Making my job a lot easier...

Used daily for less than 6 months
Reviewed 2020-12-10
Review Source: Capterra

Overall it was a good experience. My main issues that I ran up against were not the fault of my team or Asset Essentials.

Pros
When I first started with my current employer we utilized EPaC. I was not satisfied with the software especially at the price were paying. After being notified of a price increase I was spurred on to find a replacement. As luck would have it we had acquired on of our competitors. They had been looking at Asset Essentials. I was contacted by [SENSITIVE CONTENT HIDDEN] and he gave me his sales pitch. Long story short - we have more functionality, a much more intuitive interface, customer service that actually answers questions and a roll-over process that was nearly painless for less than half of what we had been paying before the cost increase.

Cons
My only complaint would be the hierarchy of some of the items is unclear. I am very much a visual person. I chart would have helped a great deal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Norm B.

Easy to use and capable.

Used daily for 6-12 months
Reviewed 2017-05-08
Review Source: Software Advice

This system will satisfy our needs for at least the initial five years of a conversion to RCM.

Pros
Ease of use for price, great reporting. The Dude Intelligence reporting is newly developed and comes right out of the box with great graphs and organized data.

Cons
Currently limited in long term root cause failure analysis due to restricted levels of asset organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anthony K.

Frustrating and Time Consuming

Used daily for less than 6 months
Reviewed 2019-12-13
Review Source: Capterra

Very disappointed so far

Pros
It seems to have a high level of available customization.

Cons
Lack of out-of-the-box functionality, extremely low user-friendliness, complicated pathways.

Response from Dude Solutions


We're really sorry to hear this, Anthony. We'd like to see what we can do to make things right - our client success team is available to discuss via phone: 877.868.3833 or email: support@dudesolutions.com.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Butch S.

Review of Maintenance Direct

Reviewed 2015-04-23
Review Source: Software Advice

Pros
As a Technology Coodinator, I evaluate a lot of different software. ALL of the School Dude products are simple to setup and very easy for the customer to use. The tech support above and beyond what is normally expected. They were able to fix my routing issue in less time than it took for me to login to the portal.

Cons
I wish School Dude was more affordable. On the other hand, you get what you pay for in life.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eric E.

Review for Asset Essentials

Used weekly for 6-12 months
Reviewed 2019-11-26
Review Source: Capterra

Positive, will be good for long term analysis

Pros
Ease of use, cost, can access anywhere.

Cons
Using a tablet is cumbersome.

Response from Dude Solutions


Hi Eric, thank you for taking the time to leave a review! We value your input and are excited to hear Asset Essentials is making your life easier.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jon L.

Usage

Used daily for 2+ years
Reviewed 2021-10-21
Review Source: Capterra

Preventive maintenance is one of the most important aspect of this.

Pros
Making sure maintenance is doing the jobs assigned promptly and cost efficient

Cons
In the beginning the initial set up for our use, But once you have it set up in your format it is good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David C.

Great Product Great Price

Reviewed 2016-01-14
Review Source: Software Advice

Pros
Maintenance Edge is a fully customizable database. With unlimited users I am able to expand to more than just my maintenance responsibilities. The ease of use and price make this the best CMMS on the market in my opinion. The customer support team at Facility Dude are very friendly and knowledgeable. They walk you thru every step of the process.

Cons
I really don't have any dislikes about the product.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dennis G.

Asset Essentials Review

Used daily for 1-2 years
Reviewed 2019-11-26
Review Source: Capterra

We had a verbal/spread sheet maintenance system before. This software is perfect for our organization. We primarily use it for documenting and tracking maintenance request and have not concerned ourselves with equipment maintenance cost tracking but the information is there when and if we decided to start doing it. Training was excellent and the instructor was able to answer all our questions quickly.

Pros
The features, ease of access, support and cost are perfect for our application.

Cons
We have not found any issues with the software or had any regrets for purchasing it.

Response from Dude Solutions


Hi Dennis, thank you for leaving a review! We appreciate your kind words and are happy to hear Asset Essentials makes your workday run that much smoother. We're glad you're part of The Dude!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nathan R.

Preventative Maintenance software

Reviewed 2016-01-14
Review Source: Software Advice

Pros
The software has the best (easiest to navigate and common sense flow) user interface out of the 4-5 competitors that I evaluated. The sales rep that I worked with was low pressure and responsive to my needs and questions. Implementation cost and annual service costs were very competitive. The after purchase training and setup was also very positive. I have a point person and scheduled time blocks for training and continue to have great customer service 3 months after implementation. In fact my training rep. emailed me today asking how things were going and if I had any questions.

Cons
In a perfect world, I would like to tailor the software to my specific needs and industry. Facility Dude is a generic software from the sense that it accommodates the language and requirements spanning several very different industries. I have had to be creative in a few cases with how we classify groups and naming convention. Not a big issue however the inability to have some level of customization would be my only complaint.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tyler J.

It works pretty well.

Reviewed 2016-05-16
Review Source: Software Advice

Pros
The submitters seemed to like this system better than our new system.

Cons
Raising cost with out raising services or my student population going up.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Ronald S.

Camp Facility Director

Used daily for less than 6 months
Reviewed 2017-06-16
Review Source: Software Advice

Great customer service

Pros
Out of all of the products I reviewed and sampled the Maintenance Edge by Dude Solutions offered the lowest cost.

Cons
I would like it if Maintenance Edge by Dude Solutions would allow PM's to sync with a google calendar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Justin F.

Rhinegeist 11/26/19 Review

Used daily for 2+ years
Reviewed 2019-11-26
Review Source: Capterra

Overall the system meets our needs and what we are trying to accomplish. I would like to see better reports so that I can "fine tune" my team and trends. Also on the original setup I was suppose to have unlimited storage, then they came back and said it would be "limited." There was also only one version of AE when I signed up, then the added AEE and wanted to change pricing. I was able to work out the issues, but still not exactly what was promised in the beginning.

Pros
I like the support availability and the ease of use. There are still areas where I think they can improve on, one being the mobile app (android/iphone).

Cons
Pulling certain reports and asset history is not user friendly. I have tried to work with them on multiple reports and it is always a nightmare of finding something that will work.

Response from Dude Solutions


Hi Justin, thank you for taking the time to leave a review! We appreciate your feedback and patience as we continue to enhance and add more functionality to Asset Essentials. If you ever have questions, please don't hesitate to reach out to your Account Manager or the Support team. We're glad you're part of The Dude!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Gary M.

Web Based Maintenance Management Systems made Easy

Reviewed 2015-04-27
Review Source: Software Advice

Pros
The product is cost-effective. The only hardware I need is a computer, smart phone, or tablet. The vendor is in touch with the needs of the clients they are trying to reach.

Cons
I would like the product to have more capability to clean up clutter in various data fields. I would like to have more contact from my account representative/manager.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark J.

FacilityDude

Reviewed 2014-05-28
Review Source: Software Advice

Pros
We reviewed a number of products, and FacilityDude offered the best value and fit for our purpose. We are able to offer our clients a one-stop site for requesting service for Maintenance, IT, Housekeeping and Biomed. Support and training have been great and prepared us well for the implementation.

Cons
There's no risk assessment tool or mobile app. It would be better if it were more adaptable to a specific industry.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Bill B.

Van's Aircraft Asset Essentials startup review 12/22/20

Used daily for less than 6 months
Reviewed 2020-12-22
Review Source: Capterra

Overall, the transition team was prepared and extremely helpful. Good job! However as mentioned above someone on the team and on the sales end of your operation needs to be better informed/aware of the immensity of the task of taking an old in use CMMS and making your Asset Essentials mate seamlessly.

Pros
The support team and training is top notch. The availability of phone or email support is phenomenal

Cons
At present, the promise bringing over the 12 years of history from our old CMMS has not been delivered. I was told that it could be done as part of the purchase price, then when the scope of the work was completely understood I was asked to pay $1,500 to bring that history into Asset Essentials. After a couple of weeks I was then told that it would take another $2,500 in addition to complete work. This is a classic saled case of "bait and switch", I am now considering not using Asset Essentials at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Tracy D.

Repair Assistance 101

Reviewed 2015-04-28
Review Source: Software Advice

Pros
Maintenance Direct keeps great records and history of repairs and those who submit them. It helps to retrieve similar issues and generate vendor repairs as a combined problem, rather than piece meal each repair separately. In the long run, it is a tremendous cost savings overall.

Cons
Changes that are not always made known ahead of time that I feel are a sometimes a loss of accessibility. Example is password reset on the administrative side. This has recently changed and it does make it more cumbersome to figure out new user errors such as duplicate logins.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Davis B.

We have been able to get some value from this product but it has taken a long time to implement.

Used weekly for 6-12 months
Reviewed 2018-04-25
Review Source: Capterra

Pros
This software has a lot of potential for us. The ability to track costs of repairs, parts, downtime, etc. could be really valuable. Having an accurate parts inventory will also be very nice when we get to that point. Keeping track of what work has been done on the different assets has been the best for us so far. Finally, having a parts list for each piece of equipment will be awesome.

Cons
It is not a very sleek or modern user interface. Also, there are abundant features that can provide great value but it takes a lot of clicks to access what I want. Sometimes it seems like there are too many steps to perform what I want to. One example would be PO's. I also wish it would allow me to customize more so I can avoid fields of information that I don't need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Angela T.

THE EASE OF IT ALL

Reviewed 2015-04-29
Review Source: Software Advice

Pros
Learning to use MD was so easy. I can enter purchased items, or stock items and then actually track the cost of a job, including the labor. It lets you know what status it is in, New Request, work in progress etc. and each person assigned to that job can actually go in leave notes for the others who are involved. If items have been ordered, you can also notify the others that once they arrive the job can be completed. Working in a school system, you deal with so many locations, and this helps to keep everyone informed and up to date on the latest.

Cons
I wish we had the options of ink colors, so if something is vital, that part could be done in red so that it is very visible.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aislynn T.

Getting To Know The Dude

Reviewed 2014-01-27
Review Source: Capterra

Prior to using Facility Dude for the first time, I had zero experience with any type of IMMS. After about 3 months at my current position, I was the resident expert in my department for all questions and new users. The trick with MaintenanceEdge/FacilityDude (aka ME/FD), is prepping your account before users get in an create loads of data. Without the proper equipment, budgets, departments, etc. already in there, your reporting will be arduous. If a small amount of prep is completed prior to launching, it can be the automated cost-tracking, email-reminding, planned maintenance-scheduling DREAM assistant for your maintenance needs - or otherwise. I have also used ME/FD to track our Safety Program project from initial safety inspection all the way to the confirmation of work completed. All in all, you get out what you put in, but The Dude makes it easy to ferret out the info you need and get going with tracking and planning!

Rating breakdown

Ease of use
Customer support

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TJ I.

A Tool You Can Not Go Without

Reviewed 2014-01-27
Review Source: Capterra

We initially began using Facility Dude in July of 2013. Are initial goal was to utilize Facility Dude in several departments thru out our Government entity. The startegy was to start out slowly to see if the software would meet our needs. After adding our fifth department last week, we have become very pleased with its performance. Facility Dude is currently being used in our following departments: Parks and Recreation, Public Works, Communications, Community Development and Construction and Maintenance. Each department is on schedule of implementaion of various degrees and levels. The unique aspect of Facility Dude is that the departments have been able to operate seperatley within the same account while the sytem stays intact as a whole. This allows for upper management and county officials to view a snap shot of all departments at any given time. The other crucial advantage of using one work order system is that departments can easily exchange information without restriction. Facility dudes internet based access does not burden hardware specifications allowing us to be creative in finding efficient means of operation. For example we can utilze Ipad technology that is a few years old allowing us to purchase used hardware at a much less expensive expenditure. This carries over to not needeing as powerfull technology in relation to overall hardware costs. Several times while implementing Facility Dude we have come across needs that were not readily tested already within the workings of the original system. Facility Dude has been very helpful in working with us in developing protocols to work thru these "custom to us" features. Currently we are working together in areas that need fine tunning. The overall impression we have recieved from our online in the field staff has been very positive, with an emphasis on ease of use. The support staff at Facility Dude has always be extremly timely and usually instant. The timely completion rate of work orders has decreased from one half to one full day on average. This has been a result of requests from requesters going immediately into the system and technicians being able to see them and route themselves accordingly. Can I at this time do a complete review of Facility Dude? No I can not, reason being is that as much as we have already made succesfull we have not begun to scratch the surface of all that we think Facility Dude will do for us.

Rating breakdown

Ease of use
Customer support

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