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MaintiMizer vs Urbest Comparison

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Overview

A flexible and fully customizable web-based CMMS (maintenance management system) for small to large businesses with enterprise-wide...

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

600

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

33

52

12

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.7

5

4

3

2

1

21

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We love MaintiMizer here at our facility. It is easy to navigate, and the customer service support is outstanding.
It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee.
The best part about this software is that it is user friendlyanf easy to set up. It also has a lot of nice features.

Pros

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.

Cons

Sometimes the parts search does not work. The print part of the program is set for European paper not American so printing is a pain, could have been set for 8X11 which would work for both sizes.
The biggest flaw I find in this software is that at time the menus can be very difficult to navigate.
It is so complex that someone evaluating it would have trouble unless there was someone who was familiar with it already.

Cons

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features58
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • CMMS
  • CRM
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Cost Analysis
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customizable Reports
  • Diagnostic Tools
  • Dispatch Management
  • Document Management
  • Email Management
  • Employee Management
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • For Facility Management
  • For Schools
  • Forms Management
  • IT Asset Management
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Job Tracking
  • Key & Lock Management
  • Labeling
  • Labor Cost Reporting
  • Labor Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Online Time Clock
  • Order Management
  • Order Processing
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Metrics
  • Preventive Maintenance
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Residential Properties
  • Room Scheduling
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Space Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Trend Analysis
  • User Management
  • Vendor Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features84
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • CMMS
  • CRM
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Cost Analysis
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customizable Fields
  • Customizable Reports
  • Diagnostic Tools
  • Dispatch Management
  • Document Management
  • Email Management
  • Employee Management
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • For Facility Management
  • For Schools
  • Forms Management
  • IT Asset Management
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Job Tracking
  • Key & Lock Management
  • Labeling
  • Labor Cost Reporting
  • Labor Management
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Online Time Clock
  • Order Management
  • Order Processing
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Metrics
  • Preventive Maintenance
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Residential Properties
  • Room Scheduling
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Space Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Trend Analysis
  • User Management
  • Vendor Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

MaintiMizer vs. Urbest

See how MaintiMizer and Urbest stack up against each other by comparing features, pricing, ratings, integrations, security & more.