MaintiMizer Reviews - Page 2

This has gotten easier to use over the past 13 years that I've used it. It can give you a lot of information and do many things. You do get a lot here and the reports generated have gotten much better. faster too since it's now web-based.

This is a huge program that does much more than most people need. Since we stopped doing work orders except for PMs. There are some things that it's won't do but maybe on the next version or update they may be included but nothing major. I wish this could be scaled up or down based on the actual features you need.

Hi Josh, We're excited to hear that you've been a MaintiMizer user for over 13 years! For certain tasks or jobs, it can seem like a lot of features are packed in, but we wanted MaintiMizer to be the most comprehensive and powerful CMMS on the market. As we continue to update and develop future versions of MaintiMizer we plan on addressing concerns around its accessibility. We're glad that, overall, you seem happy with MaintiMizer and look forward to working with you for another 13 years. Thanks for taking the time to give MaintiMizer a review. - The MaintiMizer Team

User friendly

Report Query are a little hard to understand. I wish project tracking had more functionality.

Ben thank you for your review of MaintiMizer! We appreciate the feedback on our Support Dept and you explaining exactly why you chose MaintiMizer! We will take your advice on enhancements as well! Thanks again!

Hard to pick what part I like the best, but I would say its completeness it seems that most of anything has been thought of and it's easy to use

Have a limited number of logins for my compan ( this is understood and agreed )my point is that I have a PC which would be my seat I also have two tablets I am the same person logged into doth so that counts as 2, I believe wholeheartedly this should be counted as one seat that I am only using one person this seat, but I understand it is a small point

John thank you so much for your review of MaintiMizer! We have enjoyed working with you very much over the years! We are very glad you came back to MaintiMizer! We understand some companies make decisions for our clients and they are forced to use something else but we are very glad you were able to come back as this happens more often then you would think! We are always welcoming to our clients when they return! We are also looking into improving our licensing for our Mobile product and really appreciate your feedback!

Inventory tracking and work order/PM tracking is pretty straight forward.

Once data is entered for a specific machine or inventory item you're stuck with it. It is written in sequel server so you can't change anything is certain areas. If a person leaves the organization you are stuck with their records permanently. The same thing applies to machinery. If you update anything, the old parts are still listed as valid components.

Pros: easy to use once you put in the right info (easier to search for) parent, and division with in each building. Cons: PM dates are wrong when in search/update, you must go though the WO's to seek. and it does not talk to any other software like Outlook to auto input into system.

PM dates or craft, does not show right date or who (craft) is doing WO at a glance, on search / update screen. (we use the Craft as each tech) Also auto E-mail function does not work to show when each WO is in process and or complete it said dept needs to know.

Todd, thanks for reviewing! We're happy to see that you agree MaintiMizer is a breeze to use! We're continuously trying to add new features and integrations to MaintiMizer so stay tuned for that! As far as your PM dates being wrong, that may be an issue with how you've entered your information. Our support team would be more than happy to help! I've sent you a message so we can get started on finding you a solution. Happy MaintiMizing Todd! It's been great working with you and Tosoh Quartz over the years!

It is very effective in regard to summarize the costs of assets to carry out a record for each unit. It also measures the effectiveness of each individual employee. With regard to the inventory, I like very much because it is carried out in actual inventory. Personally, I work in the following way. The employee has your mailbox where you leave the work order assigned to the employee recognizes the work to run it. When the job is drafted by the parties on the same sheet and closes in the program leaving in record expenses for work and the deduction of parts.

On rare occasions the server slow.If you are going to print a work order should mark that order has already been printed for your compliance as soon as lead and not print record repeated.

Thanks for the detailed review Jose! We’re glad to hear that you’re able to effectively measure organizational value with MaintiMizer. Our dedicated team is available for custom programming if you’re interested in pursuing business specific requests.

Training and follow up support, were two of the keys to our successful use of the product. We had the trainer come on site for several days and he worked with all of the users to get them comfortable with the software. This resulted in acceptance by everyone. The product allowed the various crews on different schedules to make and leave notes on the status of various tasks and repairs being made on different pieces of equipment. We are a 24/7 facility so the ability to allow cross shift communication and the ability to allow everyone to see the status of a repair has been very valuable.

The only problem we found is that we could not link MaintiMizer in with our lock out tag out program.

We migrated from the Maintimizer on-premises version to the cloud version and are very happy with the administration and availability of the product.

The product seems cumbersome. We have lots of parts and processes and it would be nice if there was a way to tag parts as "favorites" for items we use a lot. This would move those items to a filtered dispaly. Also when performing frequent tasks, if the user could setup an express version with default answers to certain fields. These fields would be defined by the user with the default response.

Hi Louis, We appreciate you taking the time to review MaintiMizer. Glad to hear that you're happy with the cloud version! We loved your suggestions on ways to improve MaintiMizer and we've forwarded your review to our Development Team. Thanks for being a MaintiMizer user! - The MaintiMizer Team

Multitude of options and features. Support is quick to respond to tickets. Web based portal allows flexibility when logging in from different devices on or off site.

Mobile platform is not user friendly, MS tablet PCs underwhelming performers. Didn't live up to the hype, ended up moving away from mobile licensing and adopted using the web portal on iPads instead. If an atypical issue was encountered support would sometimes respond along the lines of, "well, it works for everyone else..." Wish the GUI was more modern.

Jake, thanks for taking the time to write a review for MaintiMizer. Glad to see that, overall, you've had a positive experience with our CMMS. The mobile version of MaintiMizer and the GUI of MaintiMizer is something we're continuously improving and tweaking. We'd love to hear more about any atypical issues you may be having. Thanks again, we're looking forward to continuing our relationship with Pine Rest Christian!

In my career, I've used everything from big budget CMMS software to homemade Access-based systems. This software does what most people require from a CMMS system at a reasonable price. Service and communication from Ashcom are excellent.

Some features of the software are a little difficult to use or require a few extra steps to complete, such as work order assignment. Some things that you only use on occasion are hard to find.

Hi Michael, thanks for taking the time to review MaintiMizer! We're glad to hear that our CMMS compares well to other big named software, at a competitive price to boot! To address your concerns about being able to find features, we do realize that due to our system's many capabilities that sometimes it can be difficult to keep track of everything MaintiMizer can do. Luckily, our support team is available and happy to help you through any issue, even if it's just finding a better way to navigate a menu. Thanks for using MaintiMizer Michael!

Inventory can be maintained and adjusted either by the technician or the administrator. The PM schedule can be set up and maintained fairly easily.

Once information has been put in, you can't delete it even though it no longer applies. The parts list continues to grow even if one part number is replaced by another.

Thanks for taking the time to review MaintiMIzer! We're glad that you are successfully utilizing our CMMS. We are a little wounded that you didn't find it as customizable as you wanted, we do offer custom programming so we can effectively make MaintiMizer as malleable and versatile as need! I've messaged you my contact info in case custom programming is something you'd be interested in. Happy MaintiMizing!

It has all the features we require and is very easy to use. It's very easy to track how much time/money is spent on an asset to complete cost benefit analysis and figure out what we should fix and what we should replace. All of our staff (technical and non-technical) can easily use the software. Their technical staff is very nice to work with. They know us by name.

MaintiMizer has grown over the years. We've had issues with it, but their staff have helped us very quickly. The current version has no issues for us.

Thanks for the review! We're very excited to see that you are loving MaintiMizer! We love it too! One of our employees has even got the MaintiMizer logo tattooed! (Not really, but everybody in the office wants him to do it. C'mon Matt, it'll look cool.) Thanks for MaintiMizing!

has many options like keeping time, cost center, parts lists, parts orders, communicating, preventative maintenance.

only works in industry is everyone utilizes it. if your administrator doesn't allow certain options, its kind of pointless. if no one else is using it to communicate, then you're not using to it to its full potential. don't think only one person and use it and that's fine, unless you work by yourself

Hi Kensei, Thanks for taking the time to review MaintiMizer! We're glad that you've been able to take advantage of a lot of our favorite features. We encourage all MaintiMizer users to work as a team to maximize its potential and we strongly believe that MaintiMizer can be the glue that holds a maintenance team together. Just a note, user roles and rights can always be changed, and we'd love to help your admins better equip your maintenance team. - The MaintiMizer Team

ITS HAS SOME OPTIONS THAT ARE EASY TO USE/ TRAIN ON.

SEEMS TO HAVE A LOT OF BUGS AFTER UPDATES FEATURES DON'T WORK CORRECTLY WHEN THEY DID BEFORE. SOME FEATURES JUST DON'T WORK AT ALL! LOW STOCK REPORT IS NOT CAPTURING ITEMS NOT ON ORDER WHEN IT SHOULD. ABC REPORT DOES NOT OFFER ENOUGH OPTIONS AND WE HAVE TO PAY FOR A CUSTOM REPORT THE COST FOR CUSTOM REPORTS IS VERY HIGH AND THEN TOLD WE WOULD ONLY GET REPORT WHEN THE NEXT RELEASE COMES UP.

Hi Kim, We're sorry you're not satisfied with your overall experience with MaintiMizer, we'd love to help you with some of the issues you've been experiencing. Our software has been helping maintenance teams better manage their maintenance and repair operations for over 30 years, we're sure that we can help your team better utilize MaintiMizer. - The MaintiMizer Team

It is easy to understand. Fairly simple to add data. Navigating within the system is simple. The clarity of roles and role rights is helpful. As long as the system is set up correctly initially it is a great tool.

It can be a little tedious to make changes. If the initial setup was not done properly it can be difficult to navigate some of the information previously entered. On the plus side Ashcom will assist with making changes.

We appreciate you taking time to give MaintiMizer a review! We're glad to hear that you are finding MaintiMizer easy to use and our support staff helpful! One of our points of emphasis as a company is to make sure that our user experience is as pleasant as possible, which is why we focus on those two areas so intently. Thanks again and happy MaintiMizing!

There is a lot of information that can be entered to aid with finding what you need later. I like the way the home page is set up.

It can be difficult to find some of the fields when you need to add something. There are issues with picking dates from the calendar.

Hey William, thanks for giving MaintiMizer a review! We're glad to see that you like our interface! We think it's very handsome! MaintiMizer is always evolving, because we're continuously adding features and improvements. If you ever need help navigating our new features please feel free to give our support team a call. They're happy to help! Thanks again William, we look forward to working with you and Mayville Engineering now and in the future!

I like the equipment layout section and the ability to make my own queries.

There are quite a few features I am not impressed with namely the untying of rooms, areas from the system as it is not possible. Having to click through 8 different pages to navigate a PM or a WO doesn't really make much sense as there are a lot of systems where this is contained on one page. Very difficult to navigate through. If you mistakenly delte a PM batch without printing the batch it won't let you reprint the PM's. Sometimes when you generate PM's by equipment number it does not kick out all of the PM's and you have to do it by assigned employee. Unfortunately, the support team has not been able to help with these issues.

The affordability of this product is great. Our company is soon changing to a new CMMS system but from what I've seen it does not do much more than Maintimizer and it's much more costly

I think that the customer support could be a lot better and online training via webinar would make training easier and more affordable.

Thanks for the review Shelley! We're sad to hear that your company has decided to move in a different direction, but we've truly enjoyed working with you over the years. It sounds like it's out of your hands but if there's anything we can do to improve your experience with MaintiMizer we'd be happy to help! Thanks for MaintiMizing and good luck going forward!

The scheduled PM work order generation.

difficult to grouping the passed PM and work order, it will be great is all the data can be form out a report and list or graph so we able to do analysis discussion easily.

John thank you so much for your review! We are very pleased to hear your machine monthly breakdown has decreased by 50% thanks to MaintiMizer! We will be contacting you about the report you are looking for!

The system accurately logs our data that we need. As long as we know the right query we can access that data.

If the data isn't enter just right or, the query isn't set up just right good luck getting the data you are seeking. Entering data is very time consuming.

Hi Taylor! Thanks for taking the time to write MaintiMizer a review! It looks like that you're satisfied with MaintiMizer, but not a bona fide MaintiMizer lover like most of our other users. If there's anything specific we can do to improve your experience, or any support we can offer, I'd be glad to help! I sent you my contact info. Thanks again for using MaintiMizer and giving us a review!

Ease of use for the end user. Intuitive software.

Lacks RFID tagging support

Jeremy thank you for your review of MaintiMizer! We will definitely take your advice on the RFID tagging support!

Reports that can be created from the data.

Can not make changes, without contacting support, and that there is an additional charge for changes when should have access to make the changes

Hi Denise, Thanks for the feedback! Making changes to our MaintiMizer software involves custom programming planned and implemented by our hard-working programming team. We're proud to build maintenance management software that can be customized for each individual customer and we'd love to help you implement custom programming as quickly as possible. Thanks for using MaintiMizer. - The MaintiMizer Team

easy to work with

cant delete equipment no longer in use with out deleting all old records tied to it.

Brandon thank you for your review of MaintiMizer! Of course the delete feature is there for data integrity but we are looking at added functionality in that area! Thanks again! P.S. We owe you a Tigers game!