MaintStar Enterprise Asset Management Pricing, Features, Reviews & Comparison of Alternatives

MaintStar Enterprise Asset Management

Asset management software for government bodies

4.75/5 (4 reviews)

MaintStar Enterprise Asset Management overview

What is MaintStar Enterprise Asset Management?

MaintStar Enterprise Asset Management is a cloud-based software that helps state, city, county, and municipality public works bodies manage assets via budgeting, project planning, service request routing, and more. It allows municipality employees to schedule preventive maintenance for facilities, equipment, and vehicles.

MaintStar Enterprise Asset Management enables supervisors to rate assets, track inventory, evaluate asset replacement costs, and monitor budgets for multiple categories, such as labor, materials, fuel, and contractors. It enables citizens to raise service requests and report public works issues, such as potholes, graffiti, hydrant leaks, code violations, and fallen trees. The customer portal enables users to submit permit and license applications, request site inspections, and handle electronic payments.

MaintStar Enterprise Asset Management facilitates integration with third-party GIS applications. Managers can create and assign work orders with details such as task descriptions, supervisor notes, priority level, and project type. It also enables government bodies to use the separate modules for management of streets, highways, parks, water, landscapes, and wastewater.

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
MaintStar Enterprise Asset Management screenshot: MaintStar Enterprise Asset Management transportation work orderMaintStar Enterprise Asset Management screenshot: MaintStar Enterprise Asset Management templateMaintStar Enterprise Asset Management screenshot: MaintStar Enterprise Asset Management work planningMaintStar Enterprise Asset Management screenshot: MaintStar Enterprise Asset Management citizen requests

MaintStar Enterprise Asset Management reviews

Excellent
3

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.2
  4.8
  5.0
Tony Hidalgo

MaintStar CMMS Review

Used daily for 2+ years
Reviewed 2020-05-08
Review Source: Capterra

Maintstar CMMS has allowed us to know what's going on with our critical assets. We have been able to successfully monitor potential issues, maintenance cost, and future labor requirements. We have been able to integrate the software with our financial system as well as GIS.

Pros
The software is easy to use, can be customized, though really not necessary. Is designed to fit the type of industry.

Cons
All software companies strive to make improvements, however I do not have any Cons about MaintStar CMMS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Marc Hutchinson

Excellent Business Value - Thoughtful and Easy to Use Tool - Responsive and Smart Customer Service

Used monthly for 2+ years
Reviewed 2020-05-04
Review Source: Capterra

The MaintStar software is heavily utilized by staff on a daily basis, and since implementation years ago, it has elevated our competence, performance and productivity as a workforce. We feel smarter about the forces that affect our operations and feel equipped to make sound decision that bring great value to our effort and how we serve our citizens. It was really reassuring that we had MaintStar in place as a tool to fully document all our work activities pertaining to the 2017 Hurricane Irma storm event. The documentation effort not only captured detail on tasks such as, craftsmen dispatched, hours, dates, equipment used, contractors hired, street address locations, problem/action classifications but also warehoused photograph documentation of the damages incurred. The work orders generated for each emergency activity played an instrumental role in securing cost reimbursements from FEMA.

Pros
Diligent and Well-Guided Implementation Experience Ease and practical for users with little computer skills Smart workflow between screens and lots of capability to automate and streamline operating processes GIS interface enables a visual approach to asset maintenance, management and work order creation Outlook interface streamlines the flow of communication between workgroups Overall integration across the public services operating units On-Demand Reports are smartly sufficient and covers about 85% capture of information needed to diagnose and make operational decisions; Report querying capability is robust and really flexible to slice and dice data for more sophisticated analysis as well as flexible in reporting output/formats

Cons
The "set-up" work to automatically schedule PMs on assets and asset groups is a multi-step process that requires a lot of thoughtfulness to ensure that it works and complements the operations. The challenge here is once the operation turns the PM auto schedule on, it may overwhelm the work order service fulfillment process if proper staffing levels or capabilities aren't in place. I wish this process was overall easier and I also wish we, as an operation, were in a position to fully take advantage of this powerful capability. The silver lining to this, however, is that the software is flexible and agile to accommodate varying business models and workflow priorities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Tony Sheppard

IT Perspectives

Used occasionally for 2+ years
Reviewed 2020-06-15
Review Source: Capterra

Mostly we are trying manage our maintenance activities. Accessibility is the most critical part and this new version will provide our staff with greatly enhanced usability. We are excited for the new version.

Pros
What I like most so far is Maintstar's commitment to helping us migrate from an existing version to the new version. Most importantly, the new version is cloud based which will provide us with great reliability and availability.

Cons
As we are still in the implementation phase there is not much I can add right now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kurt Lind

MaintStar CMMS

Used daily for 2+ years
Reviewed 2020-06-11
Review Source: Capterra

MaintStar has the unique feature to be able to manage assets at the "asset level" individually or groups (preventative maintenance, repairs, replacements, abandonments) and manage the performance of your maintenance team that are in charge of ensuring preventative maintenance is getting accomplished. Mesa Water just recently updated all of our assets for our water system and plant, developed PM schedules and SOP's, and tied it all in to the Work Planning & Budget module. Mesa Water has great employees that care about our mission to provide local, reliable, and high quality water to our ratepayers. The hard work that they accomplish and the services each department provides is clearly reflected through MaintStar!

Pros
Mesa Water's primary area of need was having the ability to plan work, then track and measure results. This provides us the power to actually "manage" all of our work efforts. We have implemented MaintStar district-wide with all departments reporting. This software is a critical to providing our KPI's to our Board of Directors. MaintStar also allows us to understand our workload and staff accordingly. This has is the primary reason we are the most efficient water district in Orange County, CA.

Cons
The lack of mobile capability. But, this is being addressed with the upcoming MaintStar15 which is a complete re-build from the ground up. We are looking forward to implementing this Fall and launching the mobile platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

MaintStar Enterprise Asset Management pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Please contact MaintStar directly for pricing details.

MaintStar Enterprise Asset Management features

Audit Trail
Billing & Invoicing
Compliance Management
Document Management
Inventory Management
Inventory Tracking
Real Time Data
Real Time Reporting
Third Party Integration

API (711 other apps)
Activity Dashboard (621 other apps)
Activity Tracking (345 other apps)
Auditing (382 other apps)
Automatic Notifications (549 other apps)
Customizable Reporting (434 other apps)
Data Import/Export (412 other apps)
Document Storage (341 other apps)
Monitoring (324 other apps)
Reporting & Statistics (584 other apps)
Workflow Management (459 other apps)

Additional information for MaintStar Enterprise Asset Management

Key features of MaintStar Enterprise Asset Management

  • Alerts/Notifications
  • Asset Accounting
  • Asset Tracking
  • Barcoding/RFID
  • Commercial Properties
  • Depreciation Management
  • Equipment Management
  • Equipment Replacement
  • For Schools
  • Inventory Control
  • Key & Lock Management
  • Maintenance Management
  • Planning Calendar
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing
  • Remote Access/Control
  • Room Scheduling
  • Service History Tracking
  • Service Request Management
  • Technician Management
  • Warranty Tracking
View All Features