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Eptura Asset vs FMX Comparison

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Good recommendations?

FMX logo

FMX

93pts

Overview

Category Leaders

Eptura Asset is an asset and maintenance management software for medium to large-scale operations that aims to help organizations...

Category Leaders

FMX is a leading provider of facilities and maintenance management solutions that help organizations accelerate operational...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

85

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

125

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.0

190

5

4

3

2

1

67

80

23

10

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.7

411

5

4

3

2

1

309

95

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is good for keeping up with work and when all the change-over bugs are worked out - it will be good.
So far the product has been pretty good for us. If I had one recommendation off the top of my head, can you please add a "create work order " from the individual asset screen.
Very easy to use and great support, that's it I have no more do not feel like writing a book what I like about it is here short and sweet.

Pros

My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.
The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.
Great product for a great price. Quick to help in understanding product and improving it.

Cons

That is their biggest complaint is not being able to navigate very easily. The 15 minutes before the program logs you out automatically is very inconvenient.
Our techs are looking for the work orders that are complete on their ipads and when they can't find them they think they lost it totally.
To say that customer service was bad is not accurate because it would imply that customer service actually exists.

Cons

In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.
If you are looking for something beyond an tool for running operationally, this may struggle.
Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features82
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Asset Library
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Calibration Management
  • Commercial Properties
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Depreciation Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Employee Management
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Airlines
  • For Mechanical Equipment
  • For Schools
  • Fuel Tracking
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Tracking
  • K-12
  • Key & Lock Management
  • Labor Cost Reporting
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Parts Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Appointments
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Routing
  • Scheduling
  • Search/Filter
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Vehicle Information
  • Vendor Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features81
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Asset Library
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Calibration Management
  • Commercial Properties
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Depreciation Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Employee Management
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Airlines
  • For Mechanical Equipment
  • For Schools
  • Fuel Tracking
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Tracking
  • K-12
  • Key & Lock Management
  • Labor Cost Reporting
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Parts Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Appointments
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Routing
  • Scheduling
  • Search/Filter
  • Service History
  • Status Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third-Party Integrations
  • Vehicle Information
  • Vendor Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations5
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations8
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

DG
AvatarImg

David G.

Philanthropy, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FMX logo

FMX

Go FMX Simplicity

Reviewed 8 years ago

One of the big ticket new items I enjoyed was having a clickable site map/ seeing assets by floor and/or room (However you decide to lay this out). This is big for us and is nice for laying out commercial self contained air units or individual variable air volume units and really any other asset you choose. I was not a huge fan of the home screen layout or the inability to change default setting per user; such as being able to default my screen to my work tickets etc. There are neat features such as attaching documents such as warranties or manuals to assets that make them easy to find in the future. You can also get as specific as a person's office and list out the assets for them to create a work ticket on. Pricing was reasonable with ability to add or remove features as needed.

Pros

Asset management

Cons

Work order layout/ Sorting

JC
AvatarImg

Jimmy C.

Primary/Secondary Education, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FMX logo

FMX

This is my FMX.

Reviewed 4 months ago
Pros

FMX is a huge asset in managing all of our maintenance and scheduling needs.

Cons

I wish the inventory management was a bit more detailed (granular). I would like to get more precise counts of inventory that comes in cases.

BS
AvatarImg

Beth S.

Facilities Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FMX logo

FMX

Customer Success Managers

Reviewed 6 years ago

Our customers now click once to open a portal that will help them request transportation, tech or maintenance support and schedule resources. Providers are able to track hours, equipment use, inventory and plan ahead for projects. Using the response option on the modules keeps pertinent communication attached to requests so no searching through email archives to access additional communication notes.

Pros

Many of our teams used different software that were not compatible. FMX was able to collaborate with the various leads and provide one system where we all experience success in customer service. The team we worked with at FMX live up to their "Customer Success" titles!

Cons

Exporting/importing data across all modules would be an asset, but right now only certain modules share information.

Vendor response

Hi Beth! Thanks for taking the time to write a review! It's great to hear that you're a fan of FMX. We're so glad that you have enjoyed working with our Customer Success team! Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience. Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist! Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you!

TM
AvatarImg

Todd M.

Government Administration, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FMX logo

FMX

FMX is a game changer!

Reviewed a year ago

Awesome! Tech support and customer service groups are top notch. We have over 500 employees in our organization that use the FMX system and we alway get great feedback on how user friendly the system is, along with the instant updated status of there request.

Pros

Information! Fmx is a great bridge gapping tool between our techs and employees (requesters) on acknowledging, statues, and completion of work orders. This is also a great resource for monthly reports and tracking of expenses, work completion, and preventative maintenance scheduling.

Cons

Interaction with asset management. Would love to be able to print a map that we have attached assets to.

AvatarImg
AvatarImg

Jeff M.

Education Management, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FMX logo

FMX

Savannah School District converts to FMX

Reviewed 6 years ago
Pros

I like that all the tools we are looking for are in one place. Technology and Maintenance work requests as well as asset management and inventory management.

Cons

We are very new to the system, so far I really haven't found anything I don't like.

Vendor response

Hi Jeff! Thank you for taking the time to write such a great review for FMX. We are so glad to hear that FMX is working well for everyone at Savannah R-III School District! Please do not hesitate to reach out with any questions and or concerns. Our Customer Success Team is always happy to help! Thanks again for writing this awesome review, and for being such a loyal customer! We look forward to continuing to work and grow with you!

BP
AvatarImg

Brett P.

Education Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FMX logo

FMX

Best CMMS product in the business

Reviewed 9 months ago

Fantastic. We went from a competitor's product to FMX with complete transition taking less than a month and complete user familiarity in weeks!

Pros

This is so intuitive, simple and quick to set up (even in complex situations), is comprehensive in scope allowing us to manage our crazy schedule over hundreds of spaces, tech and maintenance requests, PMs, equipment and asset management, etc.

Cons

This was by far the most seamless transition into a new software I have ever seen. The only things that I wish were added are in development, and they are not game-changers.

JH
AvatarImg

Jeffrey H.

Religious Institutions, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FMX logo

FMX

Love these guys

Reviewed 7 years ago

I love this software. It's shaping up to be an incredible asset for us. We do work tickets, preventative maintenance, inventory and all of my staffs daily tasks are given to them through this system.

Pros

Simplicity of use

Cons

Can't prioritize work orders

MD
AvatarImg

Matt D.

Education Management, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FMX logo

FMX

FMX In K-12 Education

Reviewed 4 years ago

Overall, I'm very happy with FMX. I chose this product, I designed the use cases, and while it is not as fully-featured as I'd like as my role in IT, it does the job admirably.

Pros

What makes this product appealing is its simplicity, and ability to bring together all the disparate ticketing queues into a single product, while still maintaining separation of those queues. Being a school, we are a large multi-campus environment. For facilities maintenance, which is the key target audience, the system is purpose built as a ticketing system. It's not an high-end system, in that you won't be loading in electrical schematics of your buildings and tagging geolocations of power points, but as an operational software package it's ideal. With the framework of your campus already in the system, adding in an IT Department ticketing queue, and subsequent custom queues makes good sense.

Cons

This is a ticketing system with inventory and asset management. It is NOT a hyper specific IT helpdesk, nor a hyper-focused Facilities Management tool, as I mentioned in the Pros section. It does what it does VERY well. If you are looking for something beyond an tool for running operationally, this may struggle.

AvatarImg
AvatarImg

Christopher B.

Religious Institutions, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FMX logo

FMX

Great fit for church or schools

Reviewed 7 months ago

Great fit and great balance as a CMMS and Calendar tool.

Pros

Great balance of tools for use in church or school. Not overly detailed as an asset only management tool. Calendar is the most used tool to prevent double booking, schedule custodial work, plan maintenance, schedule security, schedule HVAC, alert team. Was able to customize extensively to create a local module to even track Marketing request.

Cons

Modules may not work exactly like current business work flow. May not have a module for every process your team needs one for...such as time clock. Key management solution did not work for the way we manage keys for instance.

GS
AvatarImg

Gabe S.

Wine and Spirits, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FMX logo

FMX

Great Easy to Use CMMS!

Reviewed a year ago

Our experience so far has only been positive. It has definitely increased our productivity by providing updates in real time, reducing data entry, and automatically scheduling work orders.

Pros

The calendar view was one of our most sought-after features. The drag and drop makes planning and scheduling work orders so much easier. Inventory management was also a feature we enjoyed. We like the ability to attach printable QR codes to our inventory items for our users to scan pull up an inventory item's history. (Asset management also has this incredible feature)

Cons

We have seen some issues with mobile version of FMX. Users have had issues with zooming. They also had issues with their phone turning off and losing progress on a work order that wasn't saved or completed yet.

SM
AvatarImg

Stanley M.

201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FMX logo

FMX

Very positive experience so far.

Reviewed 6 years ago

It is a great tool for myself and my technicians. I love that they can access it from their smart phones or iPads. It is another tool in their tool box which helps them do their work faster which helps when budgets are limited and I cannot hire more techs. If they can do their job faster, it is like getting additional manpower without extra cost. If they can get access to important information without going to look for it, it saves a lot of time. It also gives me good data to be able to plan appropriately both with scheduling manpower and with budgets.

Pros

The ability to attach documents, PDFs, pictures, etc. This is great to be able to attach manuals, trouble shooting documents, etc. to equipment which is then accessible to the technicians in the field without going and searching for the information. Also the flexibility to customize the software to suit our needs for equipment, work orders and inventory. This is important to be able to customize the software to how we work in our district. Also the speed at which your team works when I submit a request. I have give them Excel spreadsheets with equipment information and they load it usually within a couple hours or even less. Great response time.

Cons

Not able to reserve inventory against a work order while you are planning and scheduling it. This is huge as when I am planning work to be done and I want to reserve an inventory part so that it is available when the tech goes to do the job. One such work order type is a PM where filters or belts are required, it would be nice to reserve them or be alerted that there are none in stock. I wish...

Vendor response

Hi Stanley! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to customization options and the ability to attach documents! I would love to chat more with you regarding your feature requests! There are definitely some solutions here! I will be in touch shortly to discuss these further. Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you!

NR
AvatarImg

Nick R.

Recreational Facilities and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

FMX logo

FMX

Overall Great, but...

Reviewed 6 years ago

Overnight, our operation became more efficient. While we were tracking maintenance by other means (excel and paper requests) this system is significantly better.

Pros

Love the format and ease of use. Working on 4 sites with only 2 full time guys and a slew of contractors and part time help, this system keeps it straight. I'm a visual organizer, and their calendar based system is perfect. Reporting is also pretty fantastic, allows for specific reports for each asset owned and managed in the system!

Cons

Maintenance request system is clunky. If a middle management person or above enters a request, life is good. If a person from outside the organization (building user, customer etc) submits a request, it is lost in space until I happen to see it when it is past due. NEED, like absolutely needs to be something that generates an email to the admin of that building to assign to a worker so it does not get lost.

Vendor response

Hi Nick! Thank you for taking the time to write a review for FMX! We are so thrilled that FMX has made it easier for your organization to stay organized using the calendar feature. We are also happy to know that you find the reporting module extremely helpful! I will be reaching out to you shortly to further discuss the maintenance request module and maintenance request notifications! Thanks again for being a loyal customer and writing this review. We look forward to continuing to work with you!

JB
AvatarImg

Jeff B.

Primary/Secondary Education,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FMX logo

FMX

FMX as a tool for Public Schools

Reviewed 10 years ago
Pros

TMI Energy Solutions provides Facility/Energy management services to Ohio Public School Districts. After discovering the FMX software, we are implementing this product as a tool for each of our clients. FMX's cloud-based format allows TMI to effectively communicate with staff members in real-time as well as provide an accountable process for all who are responsible for getting the job done. The program is extremely easy to use, and training requirements are minimal.

Cons

Just in the 6 months we have been affiliated with the product, we have seen improvements being made to the system. These improvements continue to expand the systematic way the end user can store and access information. Service history on a capital asset and "go to" information available to the person responsible for maintenance, repair, or taking necessary action is key to making and executing a good plan. FMX staff listens to the end users' goals and will customize the software to meet our particular needs.