ManagerPlus Reviews - Page 3

The UI looks very polished and nice.

The alert boxes pop up over other buttons and you can't press the buttons until the alert boxes disappear.

It is easy to use and helps me to do my Job more effeciently.

I like everything that I use on it. I'm not going to write an essay about it.

Software was quick to implement, easy to train.

Doesn't integrate with many industry standard tools, reporting isn't intuitive. System is labor intensive without integration and getting any sort of support is atrocious.

It's relatively easy to figure out the software program.

It isn't easy to drop a scheduled event when the item is no longer in use. So you can't eliminate the workorder only make it inactive.

Portal is what we use the most. Then history of vehicle repairs

Customer service is impossible to reach. You need to have a dedicated person 24/7 to answer questions as we run three shifts

Extremely easy to use, Cost, Customer Support

No cons were added to this review

product is very easy to use, however took longer to install than thought. frustrated at times.

how long it took to get everything right and ready to go

This is a very cost effective product that has the functionality needed to control fleet maintenance and cost allocations. It is easy to use and has a consistent feel through most of the modules and functions

Some of the requires we have like tracking rentals are not well supported but it is flexible enough that you can work around every limitation I have found. I would like to see more robust reporting and controls on data elements but I believe that these are in development and what I have seen of them have been promising so far

The program was extremely in depth. The modules were very easy to understand. The organization and potential to expand and scale the product was great.

The initial data input and setup was extremely time consuming. We took days putting all of our equipment into the program. That wasn't a huge deal. The biggest issue was that some of our employees couldn't figure the basics out.

Nothing from the first day the data that was transferred was not complete

nothing from the first day the data that was transferred was not complete

pretty easy to use, I learned how to use it on my own no training needed

reports could be better

keeps track of schedules and costdifferent users can access

hard to work in reports hard to save reports

This software is nothing but trouble for what I use it for. Where I could bring up a unit number and look at all its history with ease with the old program, now you have to go to lightning and spend time searching and searching and it does not even retain old entered part numbers. Overall is a disappointment.

Everything about this program is not user friendly to a old person like me.

*Different modules give you the chance to buy according to your budget and needs. *Great tutorials that can cover from uploading assets to training technicians to open/close work orders.

*Not compatible with Mac. *The tutorials come in packages sold separately.

meets all my basic needs very well

database backup overly complicated

Hello Bruce, thank you for your review. We are happy to hear about the success you are having! Please feel free to reach out to our support team to work through any challenges you are having with your database backup. Support can be reached at 800-730-9809.

Visibility of assets, records, and costs.

Program is slow, New lightning has corrected this issues ,but not all functions are supported.

Thank you. keeping track of the truck service.

for all your help. I cant think of anything.

I dont have to use an excel spread sheet anymore. Timely maintenance with their correspondent reminders are making my job a lot easier. Cheap for twenty something dollars a month (per user).

Cant use it via your cellphone.

The use ability and use friendly aspects

That it isn't able to send follow up emails to ones that submit the work request.

Good customer support. The program is comprehensive and versatile. The input of information is wide ranged. The ability to set your operation parameters is good.

The establishment of service codes is somewhat cumbersome. We have created our own service codes. It would be nice to enter a work order without having to change screens and search continually.

Makes managing work orders a breeze. It is easy for employees to request work orders through the web portal. Support has been quick to respond and done there best to help with out software issues.

Updating isn't always straightforward. We have had a couple bugs with the system that come and go at random.

This software is very user friendly. It is simple to learn and you can do as much or as little as you want to concerning information that you keep up with. The people at Manager Plus have been nothing but helpful as I was getting setup with their product as well as when I had questions.

I would love to be able to save Contacts & Vendors in the system but I can't in my Small Business package. With our small trucking company it is not worth the money to upgrade software at this time.

The web based version and reporting is awesome using BI.

Standard reporting is ugly and useless. There's no printing option on the go.