Market Dojo Features

Auction facility works well, customer support very fast and helpful

There are some elements that don't help achieve the best user experience. Some small additions (e.g. adding hosts within a tender, uploading multiple questionnaires a one time, option to make a statement within a questionnaire) are still missing which would improve the system greatly.

The developers have built this platform around the procurement user experience, rather than trying to twist an existing product to accommodate e-procurement. This makes the entire process, from initial invitation, through pre-qual, RFQ and auction, to award, logical and straightforward.

Everybody has different requirements, and there were some elements of the platform that didn't quite cut it for us. The Market Dojo team have been incredibly responsive to constructive feedback, and made quite significant adjustments to the back end reporting functions that have yielded tangible improvements in ease of analysis and reporting.

Market Dojo was very quick , intuitive, and user friendly to deploy in a four-month sourcing project for one of our clients.

There is more functionality than is described in the videos and help sections. some of the functionality around lotting the products could have been better explained up front but with practise, the tool becomes very quick to use.

Saves massive amount of time in comparing quotes, offers and contracts; Very good source for documentation of tendering process; Helps ensure compliance; very good technical support & great support through customer success manager; re-use of previous tenders and templates

Not always intuitive and requires help and support when initially used; Scoring functionality

Thank you for taking the time to leave us a review Thorsten.

There is opportunities for great results/savings when using this tool. The customer service is also excellent.

I found the testing environment a bit tedious to use. The bid that we did had many changes so creating a new test event every time and inviting test participants (which were just me) was a bit of a hassle. When a lot was not working as planned the event would have to be stopped, revised, and rescheduled (for really just a few minutes later). Having the test events always live would be a great help.

Hi Kyle, Thank you for taking time to submit a review of Market Dojo. We really appreciate your comments regarding our customer service. Regarding the test environment. We do have the Sandpit feature which is designed for you to be able to 'practice' your event and view from the perspective of a supplier to ensure the bidding format is accurate. The great thing with the Sandpit is that you can then clone that exact event scenario into the live environment so that you do not need to start from scratch. Please do reach out to your account manager should you want a tutorial on how this can work for you. Kind Regards, Alun Rafique - CEO & Co Founder, Market Dojo Ltd

It drives a good outcome from the market facing activity with lower effort from the procurement team than a traditional tender process. In particular, less rounds required to get to the final outcome

It does not offer enough features to efficiently deal with high volume of items and flexible needs (e.g. alternative brands for some lots, specific brand for others)

Hi Nicolas, Thank you for you feedback. We are really pleased to hear of your positive experience using Market Dojo. Also thank you for your kind words regarding our support of your team in Australia. We pride ourselves on being able to adapt and assist wherever our clients are in the world. Regarding the high volume of items, we are constantly looking to develop our Advanced Lots capability. On our roadmap is the ability to increase the number of cells so you can cater for larger volumes of items. Having said that, we offer honest lite consultation and would be happy to do so again should you use us in future. Kind Regards, Alun Rafique - CEO & Co Founder, Market Dojo Ltd

Market Dojo will listen to the improvements that we have suggested and these have been implemented, not afraid to tweak/amend system. Excellent customer support to use the system.

Once the company registers/onboards the notifications then keep issuing out and you can't turn off so they issue indefinitely. System to be more user friendly - takes a while to get used to.

How easy it was to navigate and how straightforward responding to the RFQ process was with this tool.

Not being able to enter more than 1 price.

Hello Ken, Thank you for taking the time to review our product, we value every single review we receive. The team at Market Dojo

The cascade setups that comes with the RFP questionnaire down to documents upload is just what we need to ensure compliance and agreement with own terms and conditions from the very beginning.

Auction downloads should have some complimentary graphs for a better management reporting.

ease of use, general set up of the app, availability of most of european languages

Manual input and data administration, lots of follow-up from the suppliers

Michal, Thank you for taking the time to review Market Dojo. We are really pleased to hear that you have found our software easy to use and appreciate the many language options we now offer. In regards to data input, Market Dojo is fully integrated with Microsoft Excel, so if you already have your data in a spreadsheet, it is simply a case of importing the document. We are also continually updating the ways in which Hosts and Suppliers can interact during events, giving hosts more ability to manage communication. Kind Regards, Callum

Market Dojo's benefit over that of other systems is its ease of use with a high level of customization. As such, MD is a tool which can be made as complicated or as basic as the project requires. This is a real benefit to users initially getting up to speed on its functionality.

More could be done on the reporting that is developed as an output of an auction exercise - something more visual and that allows for a greater amount of manipulation.

The speed and simplicity to evaluate the replies in the tenders. Also the tool make the offers from the participants more equal and comparable.

For me, it has been a bit steep learing curve to use the tool but on the other hand, the support from the Market Dojo team is exceptionally good so it is nothing to worry about.

Well thought out and intuitive to use

Some of the screen views not easy to navigate

Market Dojo provides a pay per use e-sourcing tool. As such they are offering a niche solution, which has potential to appeal to a wide variety of buyers, even if they already have a procurement suite in place. I was after a tool which I could deploy rapidly, avoid systems integration altogether and minimize the time required for training. Market Dojo fulfilled all these criteria. 1) The negotiation...

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Overall, deploying Market Dojo at IWG, where previously no e-sourcing tool was in place, was a great success. I have nothing to complain about. One detailed piece of functionality, which I would wish Market Dojo to focus on, is the ability to export eRFP results with less need to format the tabular data. Market Dojo is aware of this, working on it, and I look forward to the results.

Market Dojo lead the market in on demand esourcing, and it is those design principles that need to be promoted also to larger scale organisations. Ultimately, if you want higher levels of supplier and buyer engagement with technology adopt a simple user interface that also has all the capability you need to conduct quick quote, eRFx and Eauction.

We are using the tool in a number of languages and locations around the world. I do not have any real gripes with the performance of the tool or service team. I may suggest an even more dynamic licence based contract model, making licence swapping even more flexible would be a bonus

Thank you for leaving us a review Ciaran, we will certainly take your feedback onboard.

Market DoJo offered Sopra Steria a focussed, low entry cost, rapidly deployable cloud solution to the problem, then not available from any other supplier, of digitising the continual complexity of supplier on boarding without too much frustration and cost to a new supplier. Market DoJo enthusiastically supported Sopra Steria with innovative ideas to successfully secure an internal business and investment to save time, eliminate use of paper, centrally record and manage supplier responses and significantly reduce the need for the manual coordination of emails, Word files, Excel files and signed documents through the post. We are now taking advantage of the data collected to approach existing suppliers to gain formal agreement to GDPR and our Sustainable procurement principles.

Having worked with Market DoJo to create very useful and simple solutions there is a growing need to able to extract data easily to create reports. Currently the reporting aspect of Market DoJo could be improve, possibly using new BI tools enabling us to easily extract to combine and compare data.

My first E sourcing project as a consultant was for a firm that used one of the leading ERP sourcing solutions. This solution was complicated due to the endless features for which purpose we needed external consultants who were proficient with the system. As I saw that e-procurement software drives efficiency, one of my first thoughts was whether this could not be done any simpler. So I conducted a Market survey and I encountered Marketdojo. I was stunned by the user friendliness of their application that could be tested in their sandbox. Conclusion I did not need any additional consultants to drive an E sourcing event.

There are really no cons. The real cons are the people who do not understand that SAAS helps them immediately to establish savings in their procurement process, without really worrying about whether the software is a fit within the company. It is a highly secured SAAS solution, that does not pose any threat to company' s resources and there is absolutely no customer lock-in.

At Emaar, with tens of sourcing events every week, we are very grateful how Market Dojo helps us in being more effective. With such an easy to use system, our procurement team creates quickly and easily RFQs, RFIs and various Reverse Auctions events. Additionally, the Supplier Onboarding portal saved us hours and hours of work by automating the pre-qualification process for any new vendor. Over...

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Great tool to track interaction with suppliers, only suggestion would be to integrate more advanced features to manage the Contracts with the suppliers, but I heard they are already working on it.

The platform is intuitive and user friendly. The suppliers like it and find it easy to onboard the platform.

I think Marketdojo is coming up with upgrades around multi-round negotiations with suggested pricing for each line item.

Thanks for your review. We're glad our sourcing platform is delivering the desired results. We are indeed working on multi-round negotiations, look out for more on this soon.

The team and support is really great, always trying to find the solution which is the best for your business. The simplicity, it is not overcomplicated, do the job well and you do not need to spend ages to build your events The improvements which are released regularly and take customer remarks into consideration The "Sandpit" tool which allows you to test your event as if you were a bidder and adjust accordingly, in live. Project stakeholders can access event you want to share with them, and you can also include access restrictions The different ways to access the content (Documents repository, into the event question directly, via Excel download, etc... )

The scoring for an event with a lot of questions and bidders since so far I believe scoring is only possible per bidder rather than per question across all the bidders, to keep the same scoring logic.

Hi there, Thank you for your review and feedback. We are pleased that you like our ease of use and the ability to test in the sandpit feature. You are quite right, at the moment scoring is only possible by bidder and not by question. This is however something that we currently have in our pipeline to rectify. We will certainly be in touch once this issue has been resolved. Thanks again for the review. Kind regards, Alun Rafique, CEO Co-Founder

Market Dojo has offered me excellent flexibility and customer support to personally operate two RFPs. I have been able to set as many questions as I like, with virtually no restrictions on the parameters set for bidders to answer to ensure that I obtain only the information I require. Incidentally, a lot of bidders commented they preferred this as it allowed them to reduce the work required to submit...

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It requires training, quite a bit actually to learn how to operate various features. The website would benefit from short video blogs showing how to use Market Dojo's features. Once an RFP is launched, it is very difficult to change it so, it needs to be tested prior to an RFP being issued.

Customer Service is awesome. [SENSITIVE CONTENT HIDDEN] is always very helpful.

For our suppliers to go in and register, they have a hard time navigating and tell me often that it's not very clear or user-friendly. I don't like when I am updating the COI by Proxy for the supplier, that it goes back into the whole approval process again even though they are already approved.

Thank you very much for your kind review and feedback Nancy. We are taking steps to make the sign-up process more intuitive for suppliers who have been previously invited. I hope this will help and you should see the first parts of this update coming in the next month. We have also recently made changes so that you will not go back through the workflow when documents are updated on suppliers who have already been onboarded. Hopefully this will save you some time too.

A very easy and straight forward online Auctioning platform allowing our company to manage our many items to be Auctioned successfully.

None to comment on as we did not have a negative experience using this platform

Hi Dane, Thank you kindly for taking the time to write a review of Market Dojo. We look forward to helping you again in the near future. Kind Regards, Alun Rafique - CEO & Co Founder Market Dojo Ltd

Responsive after care - tickets are answered quickly and effectively Relatively easy to set up, Can be tailored to your specifications and administered locally which means as you mature in your process it can be amended.

Can be challenging for new users to navigate about - not always intuitive but once trained OK. Not aware of some features that have latterly come to my attention as useful .