Market Dojo Reviews

How easy it was to navigate and how straightforward responding to the RFQ process was with this tool.

Not being able to enter more than 1 price.

Hello Ken, Thank you for taking the time to review our product, we value every single review we receive. The team at Market Dojo

Ease of use, intuitive, good technical support

more complex and personalised features adapted to the business case

Thank you for taking the time to leave us a review Dagmar.

Saves massive amount of time in comparing quotes, offers and contracts; Very good source for documentation of tendering process; Helps ensure compliance; very good technical support & great support through customer success manager; re-use of previous tenders and templates

Not always intuitive and requires help and support when initially used; Scoring functionality

Thank you for taking the time to leave us a review Thorsten.

The staff are always helpful and respond fast- [SENSITIVE CONTENT] introduced MD to my company and since then it has taken off!

Sometimes we have had a few technical issues- but this has been resolved quickly!

Thank you for taking the time to review our product Olivia. We are pleased that any issues you have encountered have been resolved quickly, as we pride ourselves on maintaining a high level of customer service to all of our clients. Many customers such as yourselves benefit from our no-contract monthly licence as it gives them the flexibility to only pay for what they use, which allows our customers to get the most out of our tool.

MarketDojo is simple to use and covers all the common use cases for strategic sourcing projects and events. Setting up auctions and RFx are very straight forward and easy on the suppliers.

No advanced optimization capabilities are available for scenario based analysis, but exporting to Excel can generally overcome that.

Thank you for taking the time to leave us a review David.

The speed and simplicity to evaluate the replies in the tenders. Also the tool make the offers from the participants more equal and comparable.

For me, it has been a bit steep learing curve to use the tool but on the other hand, the support from the Market Dojo team is exceptionally good so it is nothing to worry about.

The cascade setups that comes with the RFP questionnaire down to documents upload is just what we need to ensure compliance and agreement with own terms and conditions from the very beginning.

Auction downloads should have some complimentary graphs for a better management reporting.

It was relatively easy to set up a tender, and then to modify or change it was again, simple and easy. The best bit is that it updates instantly, you don't have to wait. I like the message function, when you can send to one participant or all of them or just choose who it goes to. In regards pricing, you can put your target price in and the system automatically works out who is closet, who is furthest away, what percentage is amounts to etc.

The messaging page is a bit complicated to get your head round, messages are not really separated, they appear as one long trail.

The system is user friendly and easy to navigate, also met 90% of our requirements .

Initially we could not upload us bulk or over a certain quantity of line itemes, however the system was improved and costmized throughout the process which is great for our growing requirements.

Market Dojo's benefit over that of other systems is its ease of use with a high level of customization. As such, MD is a tool which can be made as complicated or as basic as the project requires. This is a real benefit to users initially getting up to speed on its functionality.

More could be done on the reporting that is developed as an output of an auction exercise - something more visual and that allows for a greater amount of manipulation.

This software is easy to use, whether it’s to run a questionnaire or a reverse auction; made even easier by the excellent support team who are always prompt in their replies and willing to help. It is very user-friendly, accessible and not clunky at all. The on-demand service makes it very simple to use for a tender at short notice. I must stress, the knowledgeable support team made using the software a very stress-free experience.

Not applicable - We have found that the tool covered all our requirements

Market Dojo will listen to the improvements that we have suggested and these have been implemented, not afraid to tweak/amend system. Excellent customer support to use the system.

Once the company registers/onboards the notifications then keep issuing out and you can't turn off so they issue indefinitely. System to be more user friendly - takes a while to get used to.

Market Dojo was very quick , intuitive, and user friendly to deploy in a four-month sourcing project for one of our clients.

There is more functionality than is described in the videos and help sections. some of the functionality around lotting the products could have been better explained up front but with practise, the tool becomes very quick to use.

ease of use, general set up of the app, availability of most of european languages

Manual input and data administration, lots of follow-up from the suppliers

Michal, Thank you for taking the time to review Market Dojo. We are really pleased to hear that you have found our software easy to use and appreciate the many language options we now offer. In regards to data input, Market Dojo is fully integrated with Microsoft Excel, so if you already have your data in a spreadsheet, it is simply a case of importing the document. We are also continually updating the ways in which Hosts and Suppliers can interact during events, giving hosts more ability to manage communication. Kind Regards, Callum

Auction facility works well, customer support very fast and helpful

There are some elements that don't help achieve the best user experience. Some small additions (e.g. adding hosts within a tender, uploading multiple questionnaires a one time, option to make a statement within a questionnaire) are still missing which would improve the system greatly.

There is opportunities for great results/savings when using this tool. The customer service is also excellent.

I found the testing environment a bit tedious to use. The bid that we did had many changes so creating a new test event every time and inviting test participants (which were just me) was a bit of a hassle. When a lot was not working as planned the event would have to be stopped, revised, and rescheduled (for really just a few minutes later). Having the test events always live would be a great help.

Hi Kyle, Thank you for taking time to submit a review of Market Dojo. We really appreciate your comments regarding our customer service. Regarding the test environment. We do have the Sandpit feature which is designed for you to be able to 'practice' your event and view from the perspective of a supplier to ensure the bidding format is accurate. The great thing with the Sandpit is that you can then clone that exact event scenario into the live environment so that you do not need to start from scratch. Please do reach out to your account manager should you want a tutorial on how this can work for you. Kind Regards, Alun Rafique - CEO & Co Founder, Market Dojo Ltd

It drives a good outcome from the market facing activity with lower effort from the procurement team than a traditional tender process. In particular, less rounds required to get to the final outcome

It does not offer enough features to efficiently deal with high volume of items and flexible needs (e.g. alternative brands for some lots, specific brand for others)

Hi Nicolas, Thank you for you feedback. We are really pleased to hear of your positive experience using Market Dojo. Also thank you for your kind words regarding our support of your team in Australia. We pride ourselves on being able to adapt and assist wherever our clients are in the world. Regarding the high volume of items, we are constantly looking to develop our Advanced Lots capability. On our roadmap is the ability to increase the number of cells so you can cater for larger volumes of items. Having said that, we offer honest lite consultation and would be happy to do so again should you use us in future. Kind Regards, Alun Rafique - CEO & Co Founder, Market Dojo Ltd

Easy to navigate every supplier. Gives a clear report of how each supplier is doing within their boarding proces.

Only one slight issue would be that if a colleague has scored it, it should allow other colleagues to go in and edit it...

Hi George, Many thanks for the glowing review. We are very pleased to receive such positive feedback and that our solutions are providing huge benefits to you. With respect to your comment about not being able to edit a supplier response that a colleague has scored, that is a very good suggestion and we have actually logged an enhancement ticket to address this. We will let you know when this functionality is available. Kind Regards, Alun Rafique CEO & Co-Founder, Market Dojo

The platform was very easy to use, the idea of running as a trail your own auction to verify that everything is correct is very good. Also it looks very professional to our suppliers because the platform send the emails to them and also beacuse you can put you logo on the platform.

I think the graphs and the way you can compare the unit price because in our case the most important thing we wanted to compare is the unit price and not the total amount of the bid.

Ascetically it was really good and the layout meant that you always know where you are. I also think commercially for what you get it is incredibly good value compared to other e-Sourcing platforms on the market. Another thing I liked was the fact that Market Dojo are able to improve the functionality of the software to meet the needs of the client which a lot of larger software companies wouldn't be able to do.

There was only one con but I believe that this has now been rectified in the fact that the solution didn't lend itself well to public sector procurement but I think the latest versions can now support this requirement.

The developers have built this platform around the procurement user experience, rather than trying to twist an existing product to accommodate e-procurement. This makes the entire process, from initial invitation, through pre-qual, RFQ and auction, to award, logical and straightforward.

Everybody has different requirements, and there were some elements of the platform that didn't quite cut it for us. The Market Dojo team have been incredibly responsive to constructive feedback, and made quite significant adjustments to the back end reporting functions that have yielded tangible improvements in ease of analysis and reporting.

No pros were added to this review

No cons were added to this review

Easy to learn and use

None found, it just what you need without fuss.

Easy to use and navigate

The ability to make a questionnaire available to participants that have responded rather than having to wait until all participants have responded.

Well thought out and intuitive to use

Some of the screen views not easy to navigate