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MasterControl Quality Excellence vs ShipCompliant Comparison

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Overview

Category Leaders

MasterControl is the #1 QMS in the life sciences with more life sciences customers than any other QMS provider. For over...

ShipCompliant is an online compliance tool that helps businesses in the spirits, wine, and beer industries run more efficiently...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

25000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

422

5

4

3

2

1

243

153

25

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

19

5

4

3

2

1

11

6

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

So far, we are thrilled and very excited as we learn more with each engagement. We are thinking we will want more and more modules in time to help streamline and automate our processes.
The seamless integration between the Documents and Training modules, and the willingness of MasterControl to listen to the users and continue improving the product.
It has really helped us solve many issues with quality control and compliance. I would recommend this product to anyone who wants to move to the top tier of quality for their product.

Pros

LabelVision is very helpful. Like the by state summary of what is required as that is helpful.
Saves our team hours of work each month. Great analytics and amazing customer service.
Great platform to track active permits and renewals. Streamlines state brand registrations very effectively.

Cons

Because of this struggle I have been creating reports in Power BI.
When the system gets upgraded, it always brings out a ton of unexpected issues. We know that we will have to dedicate a couple of days just to watching for problems.
A complete training compliance report is missing. We need to look 2 - 3 canned reports to get consolidated report.

Cons

Lack of knowledge yesterday. Tried to find out info online where the big tab was for tour of auto file and an error message came up.
It is not always obvious what the problem is when something doesn't work.
Site can be confusing at time due to the multiple ways to reach the same piece of information.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features92
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Bills of Material
  • Business Process Control
  • Change Management
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Distribution Management
  • Document Automation
  • Document Check-in/Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • FDA Compliance
  • Feedback Management
  • Financial Reporting
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • ISO Compliance
  • ISO Standards Management
  • Import/Export Management
  • Incident Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Maintenance Management
  • Mobile Access
  • Multi-Location
  • Nonconformance Tracking
  • Operational Risk Management
  • Order Management
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Returns Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Root Cause Analysis
  • Routing
  • Safety Management
  • Sales Reports
  • Scheduled/Automated Reports
  • Scheduling
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Warehouse Management
  • Wine Club Management
  • Workflow Management
  • Total features17
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Bills of Material
  • Business Process Control
  • Change Management
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Complaint Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Defect Tracking
  • Design Management
  • Digital Signature
  • Distribution Management
  • Document Automation
  • Document Check-in/Check-out
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • FDA Compliance
  • Feedback Management
  • Financial Reporting
  • For Engineering Documents
  • Forms Management
  • Full Text Search
  • ISO Compliance
  • ISO Standards Management
  • Import/Export Management
  • Incident Management
  • Internal Controls Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Maintenance Management
  • Mobile Access
  • Multi-Location
  • Nonconformance Tracking
  • Operational Risk Management
  • Order Management
  • Predictive Analytics
  • Prioritization
  • Product Data Management
  • Production Scheduling
  • Project Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Returns Management
  • Revision History
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Root Cause Analysis
  • Routing
  • Safety Management
  • Sales Reports
  • Scheduled/Automated Reports
  • Scheduling
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Warehouse Management
  • Wine Club Management
  • Workflow Management

Integrations

  • Total integrations7
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier