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Cority
Environment, health, safety and quality management software
Recommended
Matthew C.
Law Enforcement, 501-1,000 employees
Used weekly for 1-2 years
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We had a negative overall experience with the company. They weren't interested in our initial tender and even after convincing them to bid, they put in only the basic effort. Once selected, they immediately went into money maximizing mode and then we were met with a carousel of different people and account reps that never had any consistency. Some are of the staff are good and supportive but overall you just get this vibe that their focus is to just check you off their list and move on regardless of your readiness or the state of the product. Decent Solution but Subpar Implementation Services.
Cority is a powerful platform with tons of features and lots of integration opportunities. It is used by many large companies and is able to customize the solution to a degree if you're willing to pay. There is also a great community behind it where people can come together to answer questions and propose software changes.
1. Expensive - this is a very expensive solution, even compared to other players in the space. Not only is the base solution expensive, you are essentially forced into a position to buy "consulting hours" and time for anything after your basic implementation. It can get excessive at times. 2. Pressure - during implementation, you are under immense pressure the entire time from them to move the project forward and any slight changes in timeline are met with fee's and warnings. They have a overly intense emphasis on hitting the deadlines at the cost of implementation quality.
Hi Matt, I am Tanya Jenke, Director of Customer Success, and I want to personally thank you for your feedback. We take customer satisfaction seriously and want to ensure we have the happiest, most productive customers in the industry. With this in mind, are you interested in discussing your review with me? I'd love the opportunity to spend 15-30 minutes with you, to ensure we fully understand your comments. Please let me know if we can set something up and I'll send out an invite. I really appreciate the opportunity to learn from you. Tanya Jenke
David R.
Aviation & Aerospace, 51-200 employees
Used daily for 2+ years
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There are two version of the IQS software, the currently deployed Web 2.0 version, and their new version TruBox. The current version is a bit clunky (requiring Internet Explorer in Compatibility Mode), though the new direction they're heading corrects that. We use this software for defect tracking the whole way through the process. Equipment/Gage management modules are available that are full featured...
Active development and great customer support. Covers all features our quality department required.
Forced Internet Explorer usage for Web 2.0 version. Interface tends to lag a bit when tabbing through fields.
Classic Turning is a valuable customer to IQS, David, and we thank you for your candor in this review. With the upcoming customer product webinars, you will learn even more about how IQS has made the user experience a top priority for every person in any size company. We invite you to login to the support center to see all current customer announcements.
Shane O.
Mining & Metals, 10,001+ employees
Used daily for 2+ years
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Great software for IH & OH, but tech support is lacking.
I have been a Cority administrator for 9 years, but a Cority user for 15 years. The software is great for doing industrial hygiene. Layouts can be customized to fit the users needs.
The company I work for recently went into a joint venture, merging together several sites with over 7,000 employees. While migrating the data from one Cority environment to another (around 40,000 records) Cority put an upload limit of 200 records in place, severely crippling my migration progress. When discussing this issue with tech support & recommending a way around the issue, I was told by tech support "the 200 limit is to be respected" and they refused to help. In addition, I have two other outstanding issues that have been out there for about 3 months. Tech support occasionally will contact me to try something, but they have never been resolved.
Thank you for taking the time to review Cority. We appreciate your feedback and will work closely with you to get your outstanding issues resolved.
Mark T.
Hospital & Health Care, 10,001+ employees
Used daily for 6-12 months
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Overall we are very happy with Cority - their Cority Acadamy for additional training is excellent, the user community is great for picking the minds of those who know a lot more and if you need to log a support request they a fast and effective and explain things clearly and slowly. (Possibly one of the best support teams I have used)
Cority supplied us with our own dedicated implimentation consultant ([sensitive content hidden]) who was extremley knowledgeable - They provided us with excellent training which made the move from our old clunky system to Cority GX-2 a fairly painless experience
As a large Occupational Health team looking after 15,000+ employees and numerous external contract there are a couple of things missing - it isn't easy for our recruiters to search the dashboards, although I understand Cority are working on a solution for future releases.Also we do a huge amount of blood tests daily and there is no ability for us to connect a label printer that allows us to label blood samples - this is a major failing of this solution.
Martha M.
Utilities, 1,001-5,000 employees
Used daily for 2+ years
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My employer had just finished implementing the software when I was hired. I was asked to record the minimum amount of data for compliance purposes. However, I soon realized that Cority was the holy grail for EHS management software and the tool could do so much more for the utility if we used it more. When I started perhaps 10-20% of the utility used Cority as an end user. By showing the utility how easy it is to use and showOmg executives that helping us campaign for regular use would allow us to provide more guidance for improving our systems and programs, we reached about 75-80% timely event reporting and usage.
It’s easy to use, collects the data you need to be in compliance and develop strategies to improve your EHS systems and programs.
I lobe everything about Cority. I don’t think I’ve run into a situation where I couldn’t accomplish what I needed due to a obstacle created by Cority.
Hi Martha, Thank you so much for your glowing review -- we're pleased that you referred to us as 'the mystical unicorn for EHS software'! We hope to continue to be a key part in your strategy to improve your EHS systems and programs.
Kerry R.
Hospital & Health Care, 10,001+ employees
Used daily for less than 6 months
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staff are lovely and helpful and will try and create a work around if cannot be changed on the system Community team are very responsive and this has been really positive experience since moved onto community
Query builder / dashboards, able to have a lot more control on reporting Community is extremely helpful More online functionality Control over fields and layouts to record the data we want to capture SEGs System is essential a blank canvas we can adapt for our needs.
not specifically designed for OH yet, awaiting for enhancements that benefit OH services When migrated, was not warned on what would be different and what it would impact (such as org tree - NHS clients more than likely always need multi level tree) The diary - cannot see different diary vertical side by side. Cannot group resources Diary is good or searching for appts that are scheduled, but difficult...
Hi Kerry, thank you so much for taking the time to provide us with a review. I am delighted to hear that you are finding benefits with the reporting capabilities, flexibility and with our team. If you would like to discuss the functionality suggestions with myself and our Product team I would be happy to explore your feedback more. Please don't hesitate to reach out to me (Tanya.Jenke@cority.com)
Ethan H.
Oil & Energy, 201-500 employees
Used daily for 2+ years
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Great company to work with, good customer service. Always impressed with the forward thinking and continued improvement and advancements.
The tool is customizable to almost any situation. The calculation engine is one of the best we have found anywhere, and is a main reason we purchased the tool. We can use and configure the tool with little to no assistance.
There can be a steep learning curve to the system. With a fully implemented system, when overarching changes need to be made there can be a significant amount of work, however this is likely similar in any platform as complex as this (we use the Enviance platform).
Thank you for your review. Be sure to check out the User Community via your platform dashboard. There are knowledgebase articles and training webinars that you can learn from. You can also learn from other users in the forums!
Carl N.
Transportation/Trucking/Railroad, 201-500 employees
Used daily for 2+ years
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We have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.
No pros were added to this review
No cons were added to this review
Your story about how the IQS software has made an impact to your job is inspiring, Carl. It is great to hear how Red Dot Corporation is able to wow customers during audits and support employees with the reports they need. Thank you for your review, and be sure to check out iqs.com for a list of the quality management processes we support.
steve o.
Automotive, 501-1,000 employees
Used daily for 2+ years
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I think this system is great. Our customers really like how this works during audits. The information is at your fingertips. The only suggestion I would make to the program is that all modules and support look ups have the ability to have a full page view. I use 2 screens and many people do now so it would be nice to view all information on a full screen.
Ease, Information at your fingertips along with how quick it is to get info , charts, past history.
I would make all charts or logs with the ability to view on a full screen.
Thank you, Steve, for taking the time to review IQS and recommend us to others. The experience you've had with using IQS during audits is a great testimony to how an organization can be truly helped with an integrated quality system. Your suggestion has been passed on to our product services team for evaluation (they may be in touch with you). Freedman Seating is a valued IQS customer, so please reach out to your services team with any other product suggestions.
Chad M.
Oil & Energy, 5,001-10,000 employees
Used daily for 2+ years
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Very configurable and stable platform. Customer support is awesome.
Experience lag when uploading to server at random times.
cody j.
Hospital & Health Care, 10,001+ employees
Used daily for 2+ years
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The Customer support is top notch. whenever we are stuck on a problem Cority User Community or tech support is able to help.
As one of a few IT Analysts working with this software for our company it has been very fun to learn the ins and outs of the software. We are self hosted so we need more help then most of Cority's other customers but their customer support has been amazing and top quality. I like that it is built of different modules which your company may or may not want so its very adaptable to your needs.
It can be over whelming when you are thrown into it at first but over time you start to understand the ingenuity in the software design.
Thank you for your review! Be sure to check out our User Community for best practices and more software training!
Phyllis G.
Museums and Institutions, 10,001+ employees
Used daily for 2+ years
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COLLABORATION WITH IH AND SAFETY MODULES
THE SOFTWARE HAS BEEN ENHANCED OVER THE YEARS SO IT TAKES LESS TIME TO PERFORM DAY TO DAY FUNCTIONS.
THE START UP COST AND TIME .WE HAD TO UTILIZE A FULL TIME IT PERSONNEL.
Aaron W.
Utilities, 201-500 employees
Used daily for 2+ years
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Ability to manage Compliance, create dashboard and mange Waste.
MyCority is still in the process of implemented with a few bumps in the road
Hi Aaron, Thanks for your review! We're glad to know you're happy with our software.
Joni M.
Hospital & Health Care, 1,001-5,000 employees
Used daily for 2+ years
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It has changed our department for the better in so many ways. We are efficient and well organized.
This software has greatly improve the efficiency of our employee health program. I truly do not know how we would have managed Covid issues without it. Highly recommend!
There is honestly nothing that I don't like about Cority. I am able to manage most things, but the few things that I cannot manage/change are quickly addressed.
Catharine P.
Oil & Energy, 10,001+ employees
Used daily for 2+ years
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I like that the product is always advancing at a faster pace then we are ready for. That means when we are ready to move forward with a new initiative, the technology is there to support it. I also like that the Cority team takes a keen interest in understanding our company direction and providing support to meet the goals.
The reporting capabilities can be challenging at times but Cority has made great strives in revamping the reporting tools in the application to improve the user experience.
Hey Catharine, Thanks for your review, we appreciate your feedback! We definitely do take a keen interest in understanding your company direction and providing support to meet your goals.
Mark P.
Automotive, 10,001+ employees
Used daily for 6-12 months
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We are bringing data to our users through multi-level dashboards and are able to react quickly to ever changing business needs. When we run into issues or questions, the Cority support and help desk model is working well above industry standard
Quick configuration change ability and the power behind business rules and insightful dashboards
The reporting feature needs multi variable chart capability in their main reporting tool, but this is coming in June 2020
Hi Mark, Thank you for your review! We value your opinion and appreciate the time you took to provide feedback. We're happy you're enjoying our software and are looking forward to our upcoming reporting updates!
Cyndi G.
Aviation & Aerospace, 10,001+ employees
Used daily for 2+ years
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Still too early to capture and measure true gains but hopefully overtime there will be significant obvious benefits to promote.
Multiple modules to handle many EHS needs
Inability to show user only what is applicable to them when they are in a specific module; for instance, only have incident lookup values available when in incident not also audit values. Sounds like some future enhancements may help to resolve
Hi Cyndi, Thank you for your feedback. We appreciate that you took time to let us know what you think. We're going to share your feedback with our team.
Michelle T.
Consumer Goods, 5,001-10,000 employees
Used daily for 2+ years
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My company has been using IQS for our Quality system for aver 20 years. It has proven to provide us with all the funtionality that we require to be a leader in our industry. The IT Customer Support is by far the best I have ever dealt with.
There is a alot of funcitonality available with the software.
The web is not very customizable. Everything seems to require a new deployment.
MTD Products is one of IQS's longest standing customers - so thank you, Michelle, for sharing your experience with IQS. Our technical support team loves to hear that you are rating them with an A+. To keep up to date with customer announcements and helpful tips, visit the Support Center anytime. We look forward to serving MTD for many more years.
Nicole W.
Used daily for 2+ years
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The adaptability and ability to customize layouts and information to what is relevant to us is excellent. The fact that it gets updated every 4 months means when we do find improvements we would like, they are quite often already in the works. The customer support has been excellent and the staff is always wonderful to deal with.
Some of the limitations prevent it from being exactly what we need, however that is to be expected with any commercial software. The Cority team is quite helpful at finding us work arounds for the pieces that we cannot change.
Edwin A.
Automotive, 10,001+ employees
Used weekly for 2+ years
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It’s a great management tool for Safety and IH
The IH module feature and being able to create sampling plan
I have no concerns so far. Except the complexity of the system.
Hey Edwin, Thanks for the review! We're glad to hear you find us a great management tool for Safety and IH!
Steve L.
Oil & Energy, 201-500 employees
Used daily for 2+ years
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I use IQS for Supplier Quality every day, the AVL, Supplier Nonconformances etc. I love the new version.
Ease of use.
Supplier Audit Checklists - Cannot see the whole question.
Steve, we appreciate you taking the time to review IQS on Capterra. Supplier Quality is a hot spot and IQS focuses on this functionality. We are pleased that Curtiss-Wright has benefited from the use of the functionality within the IQS software. Be sure to login to the Support Center to share your wisdom with other IQS customers who are just beginning their implementation of Supplier Quality.
Ellen A.
Semiconductors, 10,001+ employees
Used daily for 2+ years
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It is a great place to keep our SEG's , and easy injury entry.
Easier to view with newer format; The dashboard feature is helpful for an overview;
The need to program the reports and set up the business rules. More IT than I am used to and an RN.
Hi Ellen, Thanks for taking the time to leave a review, we appreciate the feedback! Happy to hear you're finding our software helpful, in particular our dashboard feature and the easy injury entry.
Jim B.
Consumer Goods, 1,001-5,000 employees
Used daily for 2+ years
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Setting up devices such as gages and setting up inspection plans is very easy to do. The skip lot system works like a charm.
There should be a way to have "master" characteristics that can be linked to inspection plans for assemblies that use multiple component part drawings. This would allow a change to be made in one place on a sub-assembly that would be pushed into all the assemblies they are part of.
Trenda R.
Automotive, 1,001-5,000 employees
Used daily for 2+ years
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I work with IQS Software daily, the benefits make my job duties so much easier, the automatic notifications for items save me so much time. The Software has allowed my company the ability to organize everything from audit reports to PPM tractability
No pros were added to this review
Little hard to navigate and learn
We are pleased to hear how IQS has saved you time, Trenda - thanks for taking a moment to comment on the benefits of the IQS software to AGC Automotive. It's wonderful to note that you would also recommend IQS to others.
Hilary R.
Hospital & Health Care, 10,001+ employees
Used daily for 2+ years
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Great for fit testing records.
Great software. Once implemented, ease to use and customize. Unending resources for any questions or potential customization you may have.
Layouts are difficult to customize and understand.
Hi Hilary, thanks for the review! We're glad to hear that you find our software easy to use and customize.