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Cority Reviews - Page 3
82 reviews
Recommended
Colette O.
Museums and Institutions, 5,001-10,000 employees
Used daily for 2+ years
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Very great. Always improving the software to meet customers need.
Ease of use, the ability to create SEG GROUPS
Continue to improve to have less clicks.
Hi Colette, Thanks for the feedback. We're happy to hear you appreciate the ease of use and ability to create SEG groups.
Stephanie H.
Higher Education, 10,001+ employees
Used other for 6-12 months
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We're not very long in production yet. It's challenging working with a company that is growing and changing alongside implementation; it feels like while you are heading in the right direction, the ground is always shifting under our feet
its potential... once people configure it correctly and use it consistently
its robustness leads to complexity; hard to learn administration of the tool
Thank you and we really appreciate your review!
kathleen z.
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for 2+ years
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easy to use.
ease of use, big fonts, no problems with log in issues.
too much clicking from one place to another.
Hi Kathleen, Thanks for your stellar review! We are glad to hear that you find our software easy to use.
kim l.
Hospital & Health Care, 1,001-5,000 employees
Used daily for 2+ years
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We use occ health everyday. Works well for general charting.
The ease of use for charting clinic visits daily
Not knowing how everything works, navigating through the cority community can be tedious
Tina H.
Hospital & Health Care, 10,001+ employees
Used daily for 2+ years
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Really like the metrics
Functionality and services are great which makes it an easy choice.
Frequent upgrades make you feel behind when you finally implement a new process
BENJAMIN W.
Utilities, 1,001-5,000 employees
Used daily for 2+ years
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Very good records of all of our incidents since implementation (2002)
All the volumes of data that can be collrcted
We need to have more people trained to write reports
Jay D.
Oil & Energy, 5,001-10,000 employees
Used daily for 2+ years
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The software’s ease of use and customer support
Need more drill down capabilities for all users
Janel M.
Hospital & Health Care, 10,001+ employees
Used daily for less than 6 months
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We wanted to have strong data and Cority offered the best solution
Amount of customization time was not known in advance
Hi Janel, Thank you for your review! We value your feedback and look forward to hearing more as you become more familiar with our software.
Shawn H.
Automotive, 501-1,000 employees
Used weekly for 2+ years
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Use of the IQS system to control my calibration system has proven to be very effective. The efficiency in which I can designate given task due dates with the instruction for what is needed is a key area of use for my organization.
Ease of use
No cons were added to this review
We appreciate you taking the time to comment as to how the IQS gauge calibration application has impacted your job, Shawn. NMHX Trim USA may benefit from looking into additional modules within the enterprise quality management suite of products. Please contact your sales rep (Brian at 440.788.2733) for more information or visit iqs.com.
Jennifer B.
Medical Practice, 501-1,000 employees
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Very good so far. Looking forward to going live.
Clean simplistic look and easy navigation
The repetitiveness in some of the modules.
Hi Jennifer, Thank you for your review! We're happy to hear that you believe we're a must-have for organizations.
Laurance G.
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Pros - RegAction is a strong software service that can be built to suit your company's needs. This service has completely changed the way we handle our compliance tracking and waste management. With the successful implementation of RegAction we have seen a marked decrease in overall cost and the potential for violations. Additionally, we have received many compliments from regulators and customers...
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No cons were added to this review
Scott F.
Renewables & Environment, 1,001-5,000 employees
Used other for 1-2 years
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I am a new user to Cority and I am working for formal education. However, it looks like there are resources under the user community that are available such as videos and webinars.
Cority covers the basics for what we use at our company.
We need to implement my Cority and have a better understanding of reporting. It seems difficult to use.
Hi Scott, Thank you for taking the time to leave us a review. We value your feedback and hope you take advantage of our many resources!
Laura M.
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IQS is a very user-friendly program that has helped our company organize all of our quality control needs. Our initial training went beyond learning the software, to helping us think through business decisions in order to maximize our use of the software. When we upgraded our SQL Server Tech Support made the move quick and easy. This software has replaced the use of numerous spreadsheets and forms freeing up much-needed space. We have customized reports and screens with no problems. Customer Service is very prompt and easy to work with - I definitely recommend IQS!
No pros were added to this review
No cons were added to this review
Laura, thank you for taking your time to review IQS and your experience with not only our QMS software but our services team as well. NSK Industries has been a customer for several years and has been really able to make the IQS application work for the organization. Be sure to check out the customer support center for the community forum, documentation and special announcements.
Mike K.
Automotive, 10,001+ employees
Used daily for less than 6 months
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Initial go live found several issues not doing what we thought it should and should have been configured up front. Fixed rapidly during coricon (for the most part).
Dashboards and capabilities. Relative ease of use with navigations. Options for design and layout.
Implementation process and configuration
Hi Mike, Thank you for your review! We appreciate your feedback and we're glad you were able to get some assistance at CoriCon this year.
Janice S.
Retail, 10,001+ employees
Used daily for less than 6 months
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so far so good, no major issues encountered yet
it's generally user-friendly and easy to navigate
The view is not that easy to re-arrange. A "drag" and drop function could be appreciated in re-arranging view instead of creating a new one. Also, can't search using wild characters (e.g. using * to capture all possible results)
Hello Janice, Thanks for taking the time to leave us a review! We're happy to read that you find our software user-friendly and easy to navigate.
Ray H.
Mining & Metals, self-employed
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The implementation and general service support has been outstanding!
Would like to see a little more emphasis in efficiency of use for power users. Although, the new version may have addressed this.
Ray, thank you for reviewing IQS. Qual-Fab is a valued customer of IQS, and we are pleased that you have rated Customer Support with 5 stars. If you would like to see the most recent changes to IQS on the Trubox platform, please reach out to customer service or your sales manager for a demonstration. IQS has taken the user experience to new heights, and we love to share the capabilities.
Lin L.
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for less than 6 months
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This product has all the modules that our company needs. We are excited about getting our IT team and them together so we analyze if IT will be happy with our choice. Being able to have all documentation needed for ISO in one place will assist us so much.
Can't think of any at this time. It will be a great tool for document control, auditing, corrective actions, no more spreadsheet for every little thing.
Annette J.
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I enjoyed working with the people at IQS - they were very helpful and prompt responders. The Software itself has great features - but could use a significant UX treatment. It's an expensive process ( minimum $80,000) but would really benefit the user and set IQS apart in the market.
No pros were added to this review
No cons were added to this review
Annette, thank you for taking the time to review IQS; we appreciate your input and your accolades as to the responsiveness of our service team. Since you commented on the UI, we'd like for you to reach out to your customer service rep (Renee B. 440.788.2734) to learn more about the newest version of the IQS application which made user experience a top priority and places personalization control in the hands of the customer. Information is also available by logging into the IQS customer support center.
Susan O.
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Software is not user friendly and freezes up often The reports are often confusing and missing data because we are not sure what needs input where the training classes have not been real helpful as they are more general and not specific to our needs
No pros were added to this review
No cons were added to this review
Thank you for taking the time to communicate with us. Susan, your concerns are being evaluated by our services team, and they will be reaching out to chat about the details and the nature of these challenges. In the meantime, please check in to our Support Center to directly communicate with tech services. Your customer service representative will also follow-up with you regarding your organizations education on the software.
Ed N.
Automotive, 1,001-5,000 employees
Used monthly for 2+ years
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I mainly support the application, but our users love the software and the technical & customer service staff are very friendly & helpful.
ease of use and tech support staff
No cons were added to this review
Ed, thank you for taking the time to comment as to the efficiency and effectiveness of our services team. Carlisle Brake & Friction is a valued customer and we strive to provide rapid and successful implementations. See what¿s new with IQS by logging into the support center.
Shane G.
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From training through implementation our expectations were exceeded. This software has allowed our quality system to be much more efficient and useful. Gone our the days of chasing data to populate spreadsheets. Overall a great experience.
No pros were added to this review
No cons were added to this review
Shane, your enthusiasm for the IQS quality management software is apparent, and we are just as excited as to the adoption of IQS within NSK Industries. As you know, our services teams are top-notch and are here to help your organization. The Support Center is another great resource for customer interaction - check it out when you have a moment. Thanks for taking the time to review IQS and the software!
Don B.
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Bug fixes and development issues take forever to complete or remain unresolved. Attention to detail and assuring customer satisfaction have tapered off dramatically, in the past year.
No pros were added to this review
No cons were added to this review
Don, your issues have been passed on to your customer service manager who will reach out to you to discuss your challenge; hopefully, there will be a speedy and complete resolution. Please use the Support Center located on iqs.com for direct communication with the IQS technical support team so your needs and concerns are addressed. If you have a positive resolution, please consider adjusting your review of IQS on this site.
Kaleigh H.
Research, 10,001+ employees
Used daily for less than 6 months
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I do not really have that I would say that I like.
i feel that it is way too complicated and not very user friendly.
Hi Kaleigh, Thank you for your review! We will share your feedback with the team.
Kavitha R.
Transportation/Trucking/Railroad, 10,001+ employees
Used weekly for less than 6 months
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Still in the learning process.
This software helped us to bring all our data to the same place and so when we had to create reports that connects various pieces of data thorough out our huge organization it was very helpful.
The reporting section of this software had so many fields that were not relevant to us and so it was very difficult to find the fields that we needed as the field names were similar.
Thank you for your review, we are glad our software is able to bring all your data into one single place!
Frank M.
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We have been an IQS user for several years. in my experience the IQS support team is excellent. They have always gone the extra mile to help with installs and answering any questions we have.
No pros were added to this review
No cons were added to this review
Your testimony to the excellent quality of our technical team is music to our ears, Frank. Thank you for sharing your experience. As always, please login to the Support Center for up to date customer announcements and general support. US Tsubaki is a valued IQS customer, and we hope to meet your high expectations for years to come.
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