Metatask Pricing, Features, Reviews & Comparison of Alternatives

Metatask

Workflow & business process organization and control

4.74/5 (23 reviews)

Metatask overview

What is Metatask?

Metatask is a business workflow and process organization solution ideal for teams conducting recurring internal processes such as approvals, on-boarding, and reviews. With features including workflow templates, internal process sharing, control process management, task management, custom forms, chat functionality, and zapier integration, Metatask provides the tools to help businesses create and organize their internal processes, for consistency across the brand.

In order to help businesses and teams perform the same tasks consistently, Metatask provides the tools to create and define templates for business processes which can be assigned to specific teams and shared across the entire company. Users can start processes for common tasks such as onboarding, vacation requests, and more, and can see the progress of all ongoing or completed processes being carried out by other team members. Overdue tasks or processes can be identified by color coded progress bars and red alerts outlining imminent or past due dates.

Tasks can be delegated to the relevant team members when a process is created, and due dates can be set automatically based on pre-set parameters and trigger rules. Users can comment on tasks using the chat tool so that all conversation, files, and updates are attached to that particular chat. With the form functionality, users can extract important data from chat comments, emails, and attachments, and control who, when, and how users provide process information.
metatask.io

Pricing

Starting from
$5/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 7 other markets, China, Europe, Germany, Japan, Latin America, Mexico, Middle-East and Africa

Supported languages

English
Metatask screenshotMetatask -  Simple Workflow Tool for Business.Metatask screenshotMetatask screenshot: Task assignee has all information needed to work on a task in a single place. It has detailed instruction on what needs to be done. Data form has all required information. Real-time chat keeps all discussions related to tasks right where you work on them.Metatask screenshot: Easily view all your tasks in one place. You Inbox is updated in a real-time and organised by a tasks' due date or a related process.Metatask screenshot: View the progress and due dates of tasks and processes from the process listMetatask screenshot: Access Metatask from mobile devices for on-the-go workflow managementMetatask screenshotMetatask screenshot: The Metatask template gallery provides a directory of common processesMetatask screenshotMetatask screenshotMetatask screenshotMetatask screenshotMetatask screenshotMetatask screenshotMetatask screenshot: Create tasks to be assigned to specific users with set due datesMetatask screenshot: Get valuable statistics for all processes, review form data and monitor your team performance for given period of time with our advanced reports.Metatask screenshot: Use table sections inside form to create invoices, POs, expenses reports, time-sheets and any other process where you need to collect information in a table-like form.

Metatask reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.3
  4.7
  5.0
Anonymous

Using Metatask for about a year to manage all our admin processes.

Used daily for 1-2 years
Reviewed 2017-11-28
Review Source: Capterra

I can take my iPhone and quickly check the status of all things going on, at a glance. This gives me a great peace of mind. Employees now have a good understanding what and when needs to be done, they see every step and who is responsible. We are saving tons of time without syncing-up in emails as before.

Pros
I was looking for a way to systematize our HR and IT-related processes like onboarding people, terminations, leave requests, clients setup etc. Metatask has light and clean user interface and it was easy to setup all my workflows; inside the app they look like a list of steps that needs to be done. Setting due dates: I like the flexibility to use business or calendar days and to have customized holidays schedule. Available tasks inbox: I like to assign tasks to departments instead of specific employees, we have more than one person who can handle HR and IT related tasks and this was very handy. Chat tool: I like that comments when added appear instantly, like in Slack or Skype, we use it for a quick chat about tasks. Zapier: using it to send emails from a process and save documents to G-drive. Forms: I like how forms are used to collect and transfer data from task to task.

Cons
After a year of using we feel a need for more advanced features: conditions to exclude or include some tasks, some way to have request/approval workflows. Definitely, needs at least some reports and export to CSV or Excel.

Response from Metatask


Thanks for a great feedback!
A lot had changed since 2017 - all features you've mentioned in "Cons" are already available to all our users! Even on our basic plan you can use advanced features like Reports, Conditions, Nested tasks and many more!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kenneth Ferreira

Impressed by Customer Service

Used daily for less than 6 months
Reviewed 2019-11-14
Review Source: Capterra

Consistency is directly tied to efficiency and Metatask helps me provide the same information to my team every time so they can set up clients successfully every time. When I run into obstacles or have a question, customer service has been awesome in getting answers. They even made me a video to visually explain an answer. That alone made this purchase a great value.

Pros
Workflow Automation made simple and pretty easy to understand Really nice fit for small and micro-business organizations Process dashboard allows user to stay on top of several processes at once Assigning tasks to people based on role in the process saves a lot of time and prevents confusion about "who does what" Using conditions and form data creates almost unlimited applications for this service Combined with Zapier, this is almost a "must have" package for small business Customer Service and Support is Excellent!

Cons
Markup and formatting options leaves a bit to be desired Terminology and how its used is a bit of a learning curve No app for mobile device No option to print checklist (or "process")

Response from Metatask


Kenneth, Thanks for a great feedback! Printing of processes is something we plan to improve going forward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Nicola Zirilli

Vary useful and easy to use

Used daily for less than 6 months
Reviewed 2019-05-21
Review Source: Capterra

Pros
Easy to use, fast setup, great integration with external software, document integration

Cons
No mobile application and push notification (I know it is possible to use Slack, but push notification is better) Zapier integration is incredible to make action on other software, but it is limited the option with Metatask. For example could be good to search task and automatically complete the task when something happen in other software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Amer Almanasrah

Simple Workflow Tool

Used daily for 1-2 years
Reviewed 2019-11-11
Review Source: Capterra

It helped us mainstream all requests to the marketing department, manage the process and control work progress

Pros
It's a pure workflow tool. While for other tools, you need to bend the system to create a workflow functionality, MetaTask is designed for this.

Cons
I wouldn't say so. We had suggestions for functionality and the team addressed them promptly.

Response from Metatask


Thanks for a feedback Amer! Looking forward to empower your team with even more great features!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jurgen Landrie

Metatask on the rise!

Used daily for less than 6 months
Reviewed 2017-02-21
Review Source: Capterra

Metatask is by far one of the most promising process creation tools I've come across. It's obvious that this product is still being developed, so don't expect a lot of whistles and bells and be aware that some features are currently missing. But a lot of them are on the 2017 roadmap. What I like most so far is the very clean and easy to use interface, the fact that a lot of options for creating templates and forms are already available and very intuitive, the fact that Metatask is becoming popular on Zapier, which will only help increase the possibilities of the tool and last but not least: the great support you get. Of course, it's obvious that for some things, you have to find your own workaround, until the product is finished, but for me, it makes it more challenging and more fun because it stimulates your creativity. Metatask is definitely worth trying and a tool to keep an eye on in 2017.

Pros
Very intuitive. Clean interface. Good logic. Great support.

Cons
No clear view of upcoming features. Not much information about the company or people behind it. No beginner to advanced tutorial.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Metatask pricing

Starting from
$5/month
Pricing options
Free trial
Subscription
View Pricing Plans

$5/member/month with unlimited processes, templates and a custom domain.

Metatask features

API
Audit Trail
Automatic Notifications
Compliance Management
Customizable Reporting
Data Import/Export
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management

Activity Dashboard (432 other apps)
Activity Tracking (280 other apps)
Auditing (318 other apps)
Billing & Invoicing (233 other apps)
Document Storage (256 other apps)
Inventory Management (316 other apps)
Inventory Tracking (265 other apps)
Invoice Management (238 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Metatask

Key features of Metatask

  • Assignment management
  • Business process control
  • Chat
  • Collaboration
  • Collaboration tools
  • Commenting
  • Configurable workflow
  • Customizable templates
  • Deadlines
  • Forms management
  • Process management
  • Process mapping
  • Process modeling & design
  • Progress tracking
  • Recurring tasks
  • Task management
  • Task tracking
  • Template management
  • To-Do list
  • Workflow management
  • Zapier,MS Flow integration
View All Features

Benefits

Zapier integration allows users to connect with over 500 other applications including CRMs, scheduling tools, email applications, Google Drive, and more.

Discuss processes, attach relating documents, update team members in real time, and more using Metatask’s instant chat feature which keeps all conversation relating to tasks in one place.

Create process templates for a variety of processes including onboarding, purchase orders, conducting reviews, requesting vacations, marketing campaigns, expense approval, and more.

Create to-do lists for each process using task management tools. Once a process is created, tasks are automatically created and assigned to the relevant team members with pre-assigned due dates.

Processes can be configured to suit business needs with features including ordered tasks which generate due dates for tasks based on the time that the previous task was completed. Users can also configure notifications to be sent when specific actions occur.