Metatask Reviews

The minimalism of the UI makes it so much nicer to look at. Ease of access and use is also pretty awesome.

By default, it sends way too many notifications via email. Easily fixed in settings though, so not a huge problem.

Thanks a lot for your feedback! We are very happy that you liked our product. In regards to email notifications - we going to adjust our default settings to send less of these to new users. Thanks for a suggestion.

Very straightforward to set up "Templates" for processes. Very easy to set up users and groups (allowing processes to be quickly updated when staff changes). Actually creating processes takes some time, but mainly because of how much automation can be built into the system. The pricing is very straightforward and very fair for the features provided.

The website interface is great and very well executed, however, I wish there was a mobile app, just so that I could set up notifications on the tablets we have distributed to our manufacturing staff. There is not currently the ability to display some fields while hiding others based on a previous answer within the same task step, but I believe this is a feature that is being worked, and it is pretty easy to get around.

Thanks for a great feedback! Conditional form fields are already planned among some other great features for this year!

Nice, clear and brigt look. Very useful group chat in one task. Very useful option is also that this is connected with date and hour of modification.

Lack of possibility to add files connected with task to share them with others - it would be very useful.

Hello there! Sorry to hear you were not able to configure your process to share files the way you wanted. Metatask have multiple options for collecting and sharing files and documents between process or task participants (file attachments in task comments, file attachments in data form). We would be happy to help you configuring your workflow the right way for sharing files - please just contact us in support chat within Metatask app.

Sharp focus on a simple, visual, intuitive way to manage workflows / business processes. It's very easy to get started and the tool is easy to use and understand. Like the Office 365 option for authentication and the integration with Slack for notifications. The ability to group steps, implement approvals, configure conditional steps, set up user roles is all very useful and straightforward to implement.

No way to link multiple processes together

I was looking for a way to systematize our HR and IT-related processes like onboarding people, terminations, leave requests, clients setup etc. Metatask has light and clean user interface and it was easy to setup all my workflows; inside the app they look like a list of steps that needs to be done. Setting due dates: I like the flexibility to use business or calendar days and to have customized holidays...

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After a year of using we feel a need for more advanced features: conditions to exclude or include some tasks, some way to have request/approval workflows. Definitely, needs at least some reports and export to CSV or Excel.

Thanks for a great feedback! A lot had changed since 2017 - all features you've mentioned in "Cons" are already available to all our users! Even on our basic plan you can use advanced features like Reports, Conditions, Nested tasks and many more!

Easy to use, fast setup, great integration with external software, document integration

No mobile application and push notification (I know it is possible to use Slack, but push notification is better) Zapier integration is incredible to make action on other software, but it is limited the option with Metatask. For example could be good to search task and automatically complete the task when something happen in other software

It's a pure workflow tool. While for other tools, you need to bend the system to create a workflow functionality, MetaTask is designed for this.

I wouldn't say so. We had suggestions for functionality and the team addressed them promptly.

Thanks for a feedback Amer! Looking forward to empower your team with even more great features!

I have tried every project management tool, Asana, Flow, Trello, Jira and they just were either too simple or too complicated for a SEO/digital marketing business. Recurring tasks/templates makes up such a big part of the business and it's great to have Metatask take care of it all. Business Processes are documented but also converted to task lists which is what i was looking for. Still on the trial but for only a month, this is a steal.

I would really love to see subtasks be implemented in templates. Trying to be detailed in my templates means I just end up with either a lot of 'main' tasks or I just have to put all that information in the task description

Peter, thank you for a great feedback! Sub-tasks are coming soon - stay tuned!

Metatask improves our operation efficiency by making sure that no-one is assigned a task unless the needed information is shared, and that task assignees is notified once there's something for them to do.

UX could be better in some particular scenarios (i.e., finding functionality), but this is mitigated by the fact that the Support and Product team are readily available on the chat bot.

Thank you for taking time and writing review! We have plans to improve search and few improvements are already available in a latest version.

clean interface, intuitive, lots of functionality, affordable - and some good zapier integrations that let you schedule tasks

The only thing I might change is that I would like to be able to complete process at any point in the process (currently if there is a decision point mid-process that would end the process, the user still must complete all of the remaining steps to "complete" the process.

Thanks for reviewing us! We plan to add a way to complete processes at any time without completing all tasks. In a meantime an easy workaround is to delete all tasks not planned for completion and process will become completed.

Workflow Automation made simple and pretty easy to understand Really nice fit for small and micro-business organizations Process dashboard allows user to stay on top of several processes at once Assigning tasks to people based on role in the process saves a lot of time and prevents confusion about "who does what" Using conditions and form data creates almost unlimited applications for this service Combined with Zapier, this is almost a "must have" package for small business Customer Service and Support is Excellent!

Markup and formatting options leaves a bit to be desired Terminology and how its used is a bit of a learning curve No app for mobile device No option to print checklist (or "process")

Kenneth, Thanks for a great feedback! Printing of processes is something we plan to improve going forward.

Very intuitive. Clean interface. Good logic. Great support.

No clear view of upcoming features. Not much information about the company or people behind it. No beginner to advanced tutorial.

One of the most intuitive services I've ever used, administered and deployed. Metatask really shines for administrators with its ready to deploy templates and their configuration. Managing workflows has never been easier. It also shines due to the fact that there's a very low learning curve for users so deployment in a medium to large organization is trouble-free

Metatask is a very new and promising service so there's some details on that front. That being said the roadmap for new features seems to cover many of these limitations. Please integrate a reporting feature!

Simple, easy to learn and use! Well designed UI. Easy integration via Zapier! Access to a Trial.

1.05 lacks Google auth and Google G suite integration. The ability to populate form data from a predefined list or via Zapier.

That is 100% customized to any kind of process, so it can be measurable. and you can see the bottlenecks in your organization.

It takes a while to configure everything necessary, but once is done it totally worth it. Also it still don't have restrictions by accounts (F. Ex. Users can see and modify templates, or delete other people's processes)

Easy to use. Easy to setup. Lot a features to map very large number of workflows. Last and efficient support. Very good value for money.

TOday i need to use Zapier for workflow output.

It's simple, without any hassle and fully customizable at the same time. The UI design is great and to-the-point. No confusion what so ever. I also like the ability to add different kinds of forms to each step in the process. As a plus, it supports Zapier integration too.

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- Does almost everything it needs to do, and nothing that it doesn't - Forms are satisfying and workflows are easy to build

- Would be nice to have a "read only" group - Would be nice to add new fields on a template that default to something other than editable.

The list to implement templates and their configuration is very useful and easy for administrators as well as managing workflows. The learning curve is very low for the users, so the implementation in a medium organization does not represent problems

It is necessary to have more advanced functions, to be able to condition the exclusion or to include tasks, to be able to have application and approval workflows. Have at least some reports and be able to export.

We are happy to know you've been enjoying using Metatask at your company, Marlyn! All the features that you mentioned are in our roadmap and should be implemented in the course of this year.

I like that Metatask has simplified the process of creating process in an online tool, all while maintaining a great set of features. Other platforms make it too complicated to create and maintain complex processes.

The platform is still pretty limited in what it does, especially in the area of reporting. But, it does play with Zapier so you can use Zapier to fill in some of those gaps.

Thanks for taking time to write a review! Reports will be here very soon, Jan-Feb 2019. And they look great!

Customer Service Team is amazing and I am really happy with their fast response.

If in the future there is a mobile app that would be great.

Thanks for kind words, Ran! We are very happy you liked our support!

Can make templates. Turn it into a process, then it makes into task automatically. Very automated. I was using Trello before, Metatask kicks up because it's fully automated.

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Good looking, easy to use and free. The Zapier integration is where this product really shines, you can easily create any kind of process (e.g. time based, based on other triggers, from Slack and etc.). The product is still relatively new, but there's already a lot of feature.

The lack of SSO (Google) for better onboarding. Access rights can be a little tricky, but those should be fixed in the next update (Metatask 2.0).

1. Modification feature 2. Easy to access

1. Price per user isn't worth to purchase