Metquay Features

Test Result Template can be automated because it works like Excel.

1. Customization of the calibration certificate template is limited and can only be done by Metquay. 2. Internet is required to use it, use on onsite calibration can be difficult, if the internet is slow, so is the software. 3. Calibration label generation is tricky, ok for single printout but not for multiple batch prints. 4. Completing a calibration cycle takes time, need to select the procedure, technician every time.

Hello Rufino, Thank you for your feedback! 1. You may be referring to customizing the first page of the calibration certificate as you can completely customize the calibration data sheet using the worksheet feature. For the first page, we are working on a solution that will be available soon. 2. For onsite calibrations you may use our offline version which does not require an internet connection....

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- easy to use - flexible creation of workflow, procedures - according 17025, in a audit extreme helpful, everything organized - our procedures get more lean - control over the total lab

perhaps a dashboard function for the lab management will help for a global overview

Dear Stephan , Thankyou for the valuable review , we already have dashboards and kanban boards in our upcoming features list and you can expect it on our next release which will be rolled out on January 2019. Regards , Metquay Consulting Team

We were looking for Asset Management software that we could use within our own Calibration side of the business', as well as offering various platforms to support our customer requirements. Metquay is really a one stop shop for all calibration processes.

We were looking for asset management software that could also cater for onsite Instrumentation Audits to give an overall total solution for our customers, Initially Metquay did not have this function, however we worked with Metquay to design and implement an Audit process within our Metquay software.

thank you Brett!

Very reliable and fast handling between the pages. I recommend strongly to who looks new software to handle management software. ...

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Works great even low speed internet.

thanks a lot for the feedback cheers , Metquay Team

The cloud based access is a great help as we do most of our calibrations at customer sites. The email notification system is a huge help in keeping our tools calibrated on time and notifying customers about their instrument due dates. The software saves a lot of administrative time so we can be more proactive in selling calibration contracts and scheduling trips efficiently.

We have diagrams in our procedures on occasion and currently Metquay does not support this. However, they said they will work on this and I would expect they will have this feature soon.

Thank you for the good words Chuck. We do have a feature to upload diagrams on the work level.. We will be extending that to procedures very soon. thank you for your business, take care!

It's been a pleasure working with their team so far. [SENSITIVE CONTENT HIDDEN] who heads the team is understanding and was quick to understand our pain points. We were able to switch from an excel based platform to an automated software version where we have history of all work done. Software can be customized as per individual requirement which is a huge +

Programming individual work sheets is the time consuming factor during transition from one software to the other.

Dear Mathews, Thank you for the encouraging words.We enjoy working with you and we are committed to make Metquay better every day. Cheers!

Metquay's senior leadership has demonstrated their commitment to our success through early implementation. They have provided significant hands-on support and technical guidance through our first six months using the software.

Metquay is a relatively new calibration lab management software provider with a limited track record, but they punch above their weight for the price point, functionality, and service.

Hello Jonathan, Thank you for your kind words, we are committed to going above and beyond what's needed to help ETI achieve its objectives. Regards, Metquay Team

1) It is beautifully designed to handle all the complexities of calibration process like Standard Instruments database, Customer Instruments database,Uncertainty calculation etc. 2) ISO/IEC:17025-2017 Compliant 3) Flexibility of handling calibration of all kinds of instruments

Creating Instrument formats (worksheet) is time consuming

Dear Ms Vaishali , Thankyou for your kind review . Regards , Metquay Consulting Team

My company has always used excel sheets and macros for receiving, accounts payable, calibration certificates, etc. Metquay has allowed us to utilize its platform for all of the mentioned facets of our laboratory system. Being a database, accessing information is much quicker and more easily navigated than using Windows Explorer search function. As a company on it's way to ISO-17025 accreditation,...

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We haven't dealt with database platforms in the past, so it can seem unforgiving at times. Meaning, if you make a mistake entering an item or constructing a cal procedure and/or worksheet, there is no going back, which numerically speaking is a bit of a nightmare. This is likely due to our lack of experience with database software solutions, but it has caused the most frustration during the onboarding...

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Hello Chris, Thank you for the detailed feedback. We are introducing a live chat window plus a knowledgebase platform that directly integrates with Metquay which will be the go-to place for all questions related to using Metquay. We would also be rolling out a feature that will make record deletions easier without compromising on traceability. We will keep you posted on the updates. Thank you & take care!

Work Flow tracking

blank slate, needs a lot of data configuration by the client.

Hello Pam, thank you for the feedback. We have added a detailed procedure starter pack that will help get started without building new procedures in the system. Always happy to serve you, take care! Regards, Metquay Team

Robust and Scaleable with uncertainty calculation.

Generating of worksheets. User has to know the flow sequence well to perform this part

Thankyou Gwee !