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MEX Maintenance vs Prometheus Platform Comparison

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Overview

MEX Mobile allows users to manage maintenance and work orders on-the-go. Providing quick and centralized access to crucial...

The Prometheus platform enables out-of-the-box digital transformation for organizations using SAP, IBM Maximo, or Oracle...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2390

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

66

5

4

3

2

1

28

34

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.4

11

5

4

3

2

1

4

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive.
Integration into other business systems seamless. Support excellent not only software issue related but good training support.
GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that.

Pros

Ease of use and ease of integration into our existing SAP platform. The tool aligned with our business process model for maintenance and reliability and utilizing SAP for our CMMS.
Love that the training is very user specific and great take aways.
Simplicity and the willingness of Prometheus to adapt the software to our needs. Implementation time was relatively short as well.

Cons

I have found MEX to be confusing at times compared to other systems that I have used.
MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.
Unable to alter details included or not included on Work Order form (may be user fault on our end).

Cons

Nothing that I can think of. Maybe the fact that you need to pay for a license.
Really cannot think of any disadvantages of procuring this software, it has benefited our organization in the long run.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features57
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • App Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calibration Management
  • Check-in/Check-out
  • Commercial Properties
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Depreciation Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Mechanical Equipment
  • For Schools
  • GPS
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Parts Management
  • Policy Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Management
  • Role-Based Permissions
  • Routing
  • Scheduling
  • Search/Filter
  • Service History
  • Space Management
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • To-Do List
  • User Management
  • Vendor Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features78
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • App Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Calibration Management
  • Check-in/Check-out
  • Commercial Properties
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Depreciation Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • Fixed Asset Management
  • For Mechanical Equipment
  • For Schools
  • GPS
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Maintenance Management
  • Maintenance Scheduling
  • Materials Management
  • Mobile Access
  • Multi-Location
  • Offline Access
  • Parts Management
  • Policy Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Management
  • Role-Based Permissions
  • Routing
  • Scheduling
  • Search/Filter
  • Service History
  • Space Management
  • Status Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • To-Do List
  • User Management
  • Vendor Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations10
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

LD
AvatarImg

Leah D.

Food Production, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MEX Maintenance logo

MEX Maintenance

Easy to use system. Great support and service

Reviewed 6 years ago

MEX is a great program and very easy to use. The staff are friendly (that's you reception ladies) and very informative and helpful (support guys). The front end platform looks great, is easy to navigate, and I like that you are able to set permissions to allow or restrict access to certain areas. I particularly like the ability to take MEX with you via the iOS app. As with any program there are occasional glitches or issues, but the support staff and developers do a fantastic job sorting things out where they can. I would highly recommend MEX for anyone in the market for a good CMMS.

Pros

The support and assistance you get from the MEX staff. I believe that is key to any good program.

Cons

Nothing. I really enjoy using it.

Vendor response

Hi Leah, Firstly, thank you so much for taking the time to review our software. It¿s fantastic to hear you¿ve had great customer service across several of our departments. Having security levels and access restrictions within an organisation is extremely important and it¿s great know our customers agree and value the feature. We pride ourselves on MEX¿s mobility through our App and our HTML 5 platform. Our goal this year is to diversify our mobility and increase its capacity. So, thank you for your suggestion it¿s been sent onto our research and development department. Thanks again for the great review Leah. Kind Regards The MEX Team.

AB
AvatarImg

Adrian B.

Chemicals, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Prometheus Platform logo

Prometheus Platform

Prometheus Platform of Tools makes the SAP-PM module much more efficient

Reviewed 3 years ago
Pros

Ease of use and ease of integration into our existing SAP platform. The tool aligned with our business process model for maintenance and reliability and utilizing SAP for our CMMS. Prometheus customer service is quick to respond and assist with any issues.

Cons

Really cannot think of any disadvantages of procuring this software, it has benefited our organization in the long run

Vendor response

Hello Adrian! We sincerely appreciate your thoughtful review. Our native integration with SAP sets us apart and makes our platform easily align and enhance existing maintenance and reliability processes. We are happy to hear that you are pleased with the quick response times from our support team. Best regards, the Prometheus Group team.