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mHelpDesk vs RazorSync Comparison
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Overview
Job Tracking & Invoicing Functionality Through Your Mobile Device .Instant Access to Your Customer Info from any Device....
RazorSync is an incredibly powerful, simple business management software for your mobile phone, tablet & computer. RazorSync...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
169
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
85
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Cons
Cons
Key features
- Total features156
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Billing & Invoicing
- Billing Portal
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Catalog Management
- Client Management
- Client Portal
- Comment Library
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Configuration Management
- Contact Database
- Contact Management
- Contract/License Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Digital Signature
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- Fleet Management
- For Commercial and/or Industrial Electrical Contractors
- For HVAC Companies
- For Handyman Industry
- For Plumbing Industry
- For Schools
- Forms Management
- GPS
- Geographic Maps
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- Hourly Billing
- IT Asset Management
- Incident Management
- Inspection Management
- Intake Management
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Forecasting
- Labor Rates
- Landscape Design
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Manufacturing Inventory Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Multiple Billing Rates
- Offline Access
- Offline Time Tracking
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Online Time Tracking
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Preventive Maintenance
- Pricing Management
- Pricing and Cost Calculations
- Project Management
- Project Tracking
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Release Management
- Reminders
- Repair Estimates
- Repair Tickets
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Properties
- Resource Scheduling
- Retail Inventory Management
- Routing
- SMS Messaging
- SSL Security
- Scheduling
- Secure Data Storage
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Subcontractor Monitoring
- Supplier Management
- Task Management
- Task Scheduling
- Tax Calculation
- Technician Management
- Template Management
- Templates
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Vacation/Leave Tracking
- Vendor Management
- Visitor Management
- Warehouse Management
- Warranty Tracking
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
- Total features105
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Billing & Invoicing
- Billing Portal
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Catalog Management
- Client Management
- Client Portal
- Comment Library
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Configuration Management
- Contact Database
- Contact Management
- Contract/License Management
- Cost Database
- Cost Estimating
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Digital Signature
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- Fleet Management
- For Commercial and/or Industrial Electrical Contractors
- For HVAC Companies
- For Handyman Industry
- For Plumbing Industry
- For Schools
- Forms Management
- GPS
- Geographic Maps
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- Hourly Billing
- IT Asset Management
- Incident Management
- Inspection Management
- Intake Management
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Forecasting
- Labor Rates
- Landscape Design
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Manufacturing Inventory Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Multiple Billing Rates
- Offline Access
- Offline Time Tracking
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Online Time Tracking
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Preventive Maintenance
- Pricing Management
- Pricing and Cost Calculations
- Project Management
- Project Tracking
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Release Management
- Reminders
- Repair Estimates
- Repair Tickets
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Properties
- Resource Scheduling
- Retail Inventory Management
- Routing
- SMS Messaging
- SSL Security
- Scheduling
- Secure Data Storage
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Subcontractor Monitoring
- Supplier Management
- Task Management
- Task Scheduling
- Tax Calculation
- Technician Management
- Template Management
- Templates
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Vacation/Leave Tracking
- Vendor Management
- Visitor Management
- Warehouse Management
- Warranty Tracking
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations16
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations8
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
Alternatives
Explore similar apps
User reviews that mention these apps
Verified reviewer
Retail, 11-50 employees
Review source
Share this review:
If your looking for a field service app then look no further. And trust me we tried them all. Quockbooks, GoServicePro, Jobber, mHelpdesk, ServiceM8, should I go on. First of all if you need a mobile app that works on Android then these guys have you covered. Most if not all the apps I mentioned above only support Iphone. All of our techs have android phones. The learning curve is almost non existent....
Tech GPS tracking, no learning curve, great support (always answers the phone and fast email replies), integrated credit card processing, schedule by calendar view which is great, customizable, they host on a very fast server so there's no lag switching screens or loading multiple modules, customer portal, integrates with all popular accounting software if your already using something different. (There's accounting module works great).
Wish they had come up higher in the search when I Googled "field service tech software". I would haven't off had to go through all the other apps before finding them. They are always upgrading and improving the mobile apps (for both Iphone and Android). I wish they would send out a email to let us know so we can let our techs know to update their phones. Not a huge issue but that's the best I could come up with for the "Cons" section.
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