Microsoft Dynamics 365 Business Central Pricing Plan & Cost Guide

Microsoft Dynamics 365 Business Central

Enterprise resource planning for SMBs, formerly Dynamics NAV

3.65/5 (86 reviews)

Microsoft Dynamics 365 Business Central Pricing

Starting from: $8.00/month

Pricing model: Subscription

Essentials: $70 per user, per month.
Premium: $100 per user, per month.
Team Members: from $8 per user, per month.

Contact vendor for information on included features and additional pricing information.

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Microsoft Dynamics 365 Business Central Pricing Reviews

Pros
  • Our employees love the clean and self explaining GUI of Microsoft Dynamics NAV 2009 which integrates into the Microsoft world perfectly.WholesalerRead the full review
  • We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.Renate C.Read the full review
  • I have used the software for almost 9 months, and have found it to be very user friendly, with excellent presentation.Misbah S.Read the full review
Cons
  • Once again, if you buy this product you a damning your co workers to years of mental anguish and some might genuinely start hating their job so much that they quit.Phil A.Read the full review
  • Otherwise implementation will fail and management will blame systems in front of business owners.Ayass A.Read the full review
  • Ridiculously expensive and not even close to what any other software company charges for basic accounting.Amanda L.Read the full review
86%
recommended this to a friend or a colleague

14 reviewers had the following to say about Microsoft Dynamics 365 Business Central's pricing:

Lauren Bradley

Great User Friendly Software

Used daily for 1-2 years
Reviewed 2019-08-19
Review Source: Capterra

Pros
I liked that the software was user friendly and easy to get trained on. I found it to be more thorough than Quickbooks. Very easy to do journal entries across multiple companies and reconcile every month.

Cons
The limited about of users for the price.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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AMGAD AYAD

Microsoft Dynamics NAV REVIEW

Reviewed 2016-09-08
Review Source: Software Advice

Pros
EASY TO NAVIGATE, VERY GOOD CONTROL, GOOD EXPORT TO EXCEL

Cons
THE VENDOR CAN OFFER IT WITH A LOWER PRICE AND WITH MANY FEATURES

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Allan Hansen

NAV in Oildfield

Used daily for less than 6 months
Reviewed 2016-11-15
Review Source: Software Advice

I used NAV in the oilfield and was part of the implementation process in the US. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customizations can get expensive if you need features that are not out of the box.

Pros
Relatively easy implementation process with a short learning curve for most users. Has a lot of good features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Peter Miller

Full of unrealised potential

Used daily for 6-12 months
Reviewed 2018-03-20
Review Source: GetApp

Pros
I've evaluated NAV for other roles and now I have been using the product I am convinced that it is a very powerful product when configured correctly. It has options for many roles and the ability to configure the system exists but is limited by design.

Cons
Very high cost support and difficult nature of upgrades is a real turn off. Each version upgrade is treated as a new deployment. Lacks the ability to make even the most basic changes without partner assistance or developer licence. While the product has a lot of potential I would be reluctant to upgrade an old version as I feel there are other products out there which can do the same job with a much more reasonable price tag. Value for money is the main reason I have marked this application down.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Ashley Quinton

No-vision

Used daily for 2+ years
Reviewed 2018-10-11
Review Source: Software Advice

Pros
It creates elaborate reports. It’s similar to excel. So if you’re an excel addict and want excel on steroids this is for you.

Cons
It can’t seem to add and subtract correctly when you edit quotes. It changes prices mysteriously. Wish it was more reliable.

Rating breakdown

Ease of use
Features

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Amanda Loveless

Awful. Ridiculously expensive!! Do your research!!

Reviewed 2016-09-22
Review Source: Software Advice

Pros
It's a detailed program that would be great if accounting was all you required. I don't like anything about the product or vendor when cost comparison is done. This program could be provided by a number of other software programs at a fraction of the cost. Sorry I don't have many good things to say about this program.

Cons
Ridiculously expensive and not even close to what any other software company charges for basic accounting. This program was sold to me as a property management software, I see nothing but basic accounting features that is offered by many other software companies at a 10th of the cost. Needless to say we'll be moving on to an alternate software program that I don't have to give up my first born for. Get your wallet out if you want Microsoft NAV, it will cost you dearly! Microsoft is little to no help and in my opinion is there to protect the individual providers and not the paying customer!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Ashley Robinette

The new way to do business

Used daily for less than 6 months
Reviewed 2019-09-17
Review Source: Capterra

Our business is running smoother since changing but we are slowly getting everything in the new system. It is taking some time but it easy to find orders/invoices when you know what to look for. I use it daily to send invoices, correct price errors, correct PO numbers.

Pros
I like that we are able to have all of our stages in one program. From our quotes to our invoices, we can keep track of the progress of each transaction. You can search by customer, order number, PO number, amount and there are many more options. After some training and a better understanding of how accounting works, I have excelled at understanding what needs to be done to correct issues or fix errors. I appreciate the ability to put notes on each quote, order, and invoice.

Cons
I wish there was a little more features such as having automatic invoices from multiple vendors but I think they may be working on that. I also wish there was a creation date for invoices and not just a posting date. I also wish there was a way to link invoices after you have made a change/correction such as the PO number being incorrect. Once you change the PO number, you have no idea that it went to another invoice.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Gary Chahil

Good experience as a system admin and end user

Reviewed 2016-07-14
Review Source: Software Advice

Pros
1. Like the excel function on NAV screen where you can dump out any info onto excel for external reporting. 2. Like the ability to setup permissions on record level. for example, can setup permissions where a user can see Purchase invoices for a particular vendor. 3.

Cons
1. Doesn't have a good approval chain process for purchasing documents. Very linear approach based on amount. 2. Microsoft customer support comes at a price and even with that they dont touch any customized function and ask you to get back to partner for fix

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Lora LaCarney

Pretty easy to navigate, but the screen formatting needs adjusted

Used daily for 6-12 months
Reviewed 2019-09-19
Review Source: Capterra

We use the collections module, sales, purchasing, service cost, job cost, subcontractor module, and more. We use purchase orders and 3 way matching and use dynamics for a wide range of use.

Pros
You can easily adjust titles to be in red or have distinctive features to stand out, but it is not always easy to do on the financial module and you cannot do it when using features like smartlist.

Cons
The inability to generate certain reports (you have to set them up yourself) which can be VERY time consuming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Tugrul Unsal

Very easy to learn and use

Used weekly for 6-12 months
Reviewed 2018-09-12
Review Source: Capterra

Pros
The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team. An all in one program.

Cons
The implementations and additional features are most of the times very expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Deepak Bhosale

Our 18 month experience on MS Dynamics

Reviewed 2015-07-10
Review Source: Software Advice

Pros
MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field. The support provided by MS is good, but gets activated only when situation gets into emergency mode.

Cons
The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Katy Patel

Not worth it

Used weekly for 2+ years
Reviewed 2019-03-16
Review Source: Software Advice

Horrible! Cannot wait to get rid of it!

Pros
Honestly, there is very little I like about this software. The potential capabilities of the newest product line are great. It just costs hundreds of thousands of dollars to get it programmed and even more to keep it up to date.

Cons
Too expensive to update as needed. Way too expensive to have it front loaded. Too complicated for an in house team to set up. This is the most complicated and finicky software I have ever had to use. I cannot wait until we are using our new ERP system. Software times you out after a few minutes and does not autosave. Information fields do no flow properly between functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Wholesaler

Great flexibility combined with easily projectable cost

Reviewed 2012-08-28
Review Source: GetApp

Since our upgrade from NAV 4.0 to the cloud based NAV 2009 R2 solution our business changed a lot. Despite a relatively high fluctuation of employees and also sales our ERP solution has never been a concern. As we outsourced almost all our hardware to the cloud we didn't suffer from high fix cost when our business didn't go as expected and the Albrecht Solutions NAV 2009 in the cloud proves it's value again at the moment as our Business is picking up again. One phone call and a new virtualized work station is set up, including desktop, user rights and mobile access which allows most of our employees to work from home at least one day a week. Our employees love the clean and self explaining GUI of Microsoft Dynamics NAV 2009 which integrates into the Microsoft world perfectly. In case assistance is required we benefit from our single point of contact at Albrecht Solutions and our monthly flat rate support hours wich are included in our customized SLA. We are very much loocking forward to new business challenges then we know we have a flexible, powerful and state of the art IT solution in the back that lets us concentrate on our key competences.

Rating breakdown

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Ayass Al Gul

Best Modern ERP Solution

Reviewed 2015-04-17
Review Source: Software Advice

Pros
I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well. now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time. I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following : - SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature. - Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things. - Easy and Smart setup requirements and users profiles access. - Huge bank of ready reports provided by global MSD teams and partnership - Friendly user = easy training - Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines ! - Easy customization and easy editing of all tables screens - High Compatibility with Excel MS Office. - Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..

Cons
No Disadvantages or defaults in my opinion if implementation requirements are clear and correct and finance knows exactly controls, processes outputs they need. everything is there in this system.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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