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Overview

Category Leaders

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed...

Category Leaders

QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

4.7K

5

4

3

2

1

2.3K

1.7K

498

89

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

12K

6.3K

1.1K

186

148

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The planning and financial organization helps the sales rise, helps keep good records of clients in line. Very user friendly if you know your computer well.
Everyone involved was impressed by the organization of the training and effectiveness of it. They offered us the ability to call anytime if we have any issues.
I like this software because it is affordable and and adds a lot of value to my money which is why I love it.

Pros

User friendly design that is easy to learn and navigate, great for invoicing people as well as paying invoices, good organization of invoices and payments.
Quickbooks is the bread and butter of my business, it is the best accounting program I have used. I love that it continues to improve and allow more integration with apps and documentation programs.
The help on the team when getting this product was great, the features are honestly really great, I use it for payroll as well and it is really worth the cost.

Cons

Customer service has suffered due to the dropped messages, limited user interface and time consuming ticket entry. Users and employees alike avoid the system.
Having trouble with acrobat pdfs and converting them in excel or words documents. Secondly trouble creating email groups and then editing email groups.
Getting error some time so it's take some time to remove the error.

Cons

Submitting hours for the wrong week unintentionally can be frustrating because there is no way to reverse it without supervisor permissions.
The customer service is terrible. I usually get forwarded from person to person because I'm in the "wrong department," but I know it's because the person just doesn't know the answer.
No recourse through customer service. Data is held hostage as leverage for stopping cancellation of unauthorized charges, ie: sure you can cancel but we're not sure what will happen to your data.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features113
  • "What If" Scenarios
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automatic Billing
  • BIM Modeling
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Bookkeeping Services Integration
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Cash Management
  • Cataloging/Categorization
  • Change Order Management
  • Chat/Messaging
  • Check Printing
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Commission Management
  • Committee Management
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Content Management
  • Contingency Billing
  • Contract/License Management
  • Contractor Management
  • Conversion Tracking
  • Core Accounting
  • Cost Database
  • Cost Estimating
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Cycle Count
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Due Date Tracking
  • Dues Management
  • Dunning Management
  • Duplicate Payment Alert
  • Electrical Estimating
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Enterprise Asset Management
  • Equipment Tracking
  • Estimating
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For Government
  • For Insurance Industry
  • For Nonprofits
  • For Real Estate
  • For Schools
  • For Small Businesses
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • HVAC Estimating
  • Higher Education
  • Historical Database
  • Hourly Billing
  • Incident Reporting
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • K-12
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Label Printing
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Marketing Automation
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Nonprofits
  • Offline Access
  • Online Invoicing
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • Overrun Reporting
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Permit Management
  • Pipeline Management
  • Plumbing Estimating
  • Point of Sale (POS)
  • Product Identification
  • Production Cost Tracking
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Scheduling
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Data
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Orders
  • Recurring Payments
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Rescheduling
  • Residential
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Single Page View
  • Special Order Management
  • Spend Management
  • Staff Calendar
  • Staff Management
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Takeoff
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Vendor Management
  • Visual Analytics
  • Visual Assemblies
  • Volunteer Management
  • Warehouse Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management
  • Total features205
  • "What If" Scenarios
  • ACH Payment Processing
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automatic Billing
  • BIM Modeling
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Bookkeeping Services Integration
  • Budget Tracking/Job Costing
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Cash Management
  • Cataloging/Categorization
  • Change Order Management
  • Chat/Messaging
  • Check Printing
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial
  • Commission Management
  • Committee Management
  • Compliance Management
  • Compliance Tracking
  • Consolidation/Roll-Up
  • Construction Breakdowns
  • Contact Database
  • Contact Management
  • Content Management
  • Contingency Billing
  • Contract/License Management
  • Contractor Management
  • Conversion Tracking
  • Core Accounting
  • Cost Database
  • Cost Estimating
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Cycle Count
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Due Date Tracking
  • Dues Management
  • Dunning Management
  • Duplicate Payment Alert
  • Electrical Estimating
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Enterprise Asset Management
  • Equipment Tracking
  • Estimating
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Financial Aid Management
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For Government
  • For Insurance Industry
  • For Nonprofits
  • For Real Estate
  • For Schools
  • For Small Businesses
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Fund Accounting
  • Fund Management
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • HVAC Estimating
  • Higher Education
  • Historical Database
  • Hourly Billing
  • Incident Reporting
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • K-12
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Label Printing
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Marketing Automation
  • Member Database
  • Membership Management
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Nonprofits
  • Offline Access
  • Online Invoicing
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Overpayment Processing
  • Overrun Reporting
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Permit Management
  • Pipeline Management
  • Plumbing Estimating
  • Point of Sale (POS)
  • Product Identification
  • Production Cost Tracking
  • Profit/Loss Statement
  • Progress Reports
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Scheduling
  • Project Tracking
  • Proposal Generation
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • RFI & Submittals
  • ROI Tracking
  • Real Time Data
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Orders
  • Recurring Payments
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Rescheduling
  • Residential
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Single Page View
  • Special Order Management
  • Spend Management
  • Staff Calendar
  • Staff Management
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Takeoff
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • Vendor Management
  • Visual Analytics
  • Visual Assemblies
  • Volunteer Management
  • Warehouse Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations248
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations69
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

RK
AvatarImg

Rohan K.

Mechanical or Industrial Engineering, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Dynamics 365 logo

Dynamics 365

Easy to use, user friendly

Reviewed 4 years ago

This application can both help in business and enterprise It can access through mobile and desktop Comparatively easy to use

Pros

Power apps, Mirosoft flow, enterprise it becomes more flexible

Cons

Business edition have less options.....

AR
AvatarImg

Verified reviewer

Information Technology and Services, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dynamics 365 logo

Dynamics 365

Dynamics Experience

Reviewed 4 years ago

Enterprise solutions

Pros

The fact that it makes business process easy. Feel and touch is suoerb and very user friendly

Cons

Nothing puts me off about the software.

AS
AvatarImg

Abishek S.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Dynamics 365 logo

Dynamics 365

Dynamics 365 ERP

Reviewed 4 months ago

Good for large enterprise

Pros

Dashboard and out of box features Time management Integration E invoicing Gst

Cons

Performance and processing. Microsoft managed production.

DB
AvatarImg

David B.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Dynamics 365 logo

Dynamics 365

Overall great product

Reviewed 6 years ago

We've been using Dynamics for over 8 years and are very happy. We have a great local support consultant that customizes to our requirements. So far everything we ask can be done report-wise.

Pros

very well built in the sense that it offers almost ulimited flexibility with customization

Cons

maybe too much for smaller enterprise.

DD
AvatarImg

Daniel D.

Computer Software, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Dynamics 365 logo

Dynamics 365

Great Simple CRM

Reviewed 6 years ago

Microsoft Dynamics is a great CRM for new businesses. It is not as complex as other softwares in the Industry which could be a good or a bad thing. I prefer the simplicity. Often times when things get too complicated, you don't use half of the complexity. It has all the standard objects you need to account for Prospects and Existing Customers.

Pros

Enterprise Ready Simple Easy to Use

Cons

Lacks Sophistication & Customization

Vd
AvatarImg

Victor d.

Marketing and Advertising, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Dynamics 365 logo

Dynamics 365

Ideal for corporates

Reviewed 3 months ago
Pros

To avoid compliance issues MS is always a reliable partner.

Cons

Maybe too much for non-enterprise companys.

AR
AvatarImg

Verified reviewer

Investment Management, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Dynamics 365 logo

Dynamics 365

Customer Relationship Management all in one tool is a lifesaver!

Reviewed 5 years ago

Enterprise growth, sales growth, margin growth.

Pros

We were so disorganized until this software helped manage our multiple customer supply chains. Being able to maximize our enterprise resources meant greater margins and ultimately greater ROI.

Cons

The setup to get all our relationship data onto the software took a lot of time. This data collection was easily the most difficult part and I wish we had someone from Microsoft's side to assist.

AR
AvatarImg

Verified reviewer

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dynamics 365 logo

Dynamics 365

satisfied with the softwares workability

Reviewed 5 years ago

able to manage the enterprise resources

Pros

Dynamics is a great retail accounting software for a business that starts at a given point and grows,its ability to support multiple currencies, multiple languages with global business management features makes it so easy for the user to drag the progress,transactions,inventories from one level to the other.I recommend the software

Cons

every software has its on pros and cons, however Dynamics only needs consistency and accuracy for proper management of your enterprise resources , if not so u might not have fully expected results

AvatarImg
AvatarImg

Kevin A.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Dynamics 365 logo

Dynamics 365

Impressive

Reviewed 4 years ago
Pros

Powerful software for all aspects of enterprise management

Cons

Is hard to use and configure, requires a lot of onboarding to get basic things done

AR
AvatarImg

Verified reviewer

Management Consulting, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dynamics 365 logo

Dynamics 365

User friendliness at its best

Reviewed 4 years ago

Simple the best enterprise resource planning syatem.

Pros

I liked the user friendliness of this software. And the customizability

Cons

There was nothing to make bad commente on this software. Simplyy the best

SK
AvatarImg

Sandiip K.

Retail, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Dynamics 365 logo

Dynamics 365

Dynamics 365 ERP

Reviewed 10 months ago

It is enterprise wide solution under one stack.

Pros

Super rich product and has seamless integration with 3rd party software

Cons

Getting the right Tier-2 partner is the only challenge, no issue with the product

LJ
AvatarImg

Louis J.

Telecommunications, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Dynamics 365 logo

Dynamics 365

Enterprise Product that requires a bit of setup!

Reviewed 5 years ago

Enterprise Technical Support Helpdesk software with tonnes of integrations.

Pros

Very comprehensive feature set with unlimited possibilities, plugins, add-ons and integrations. Plenty of freelance developers who can assist with projects. Support is brilliant, cannot fault them at all.

Cons

It takes a lot of time, money and effort to get the system working how you want with conversions and data sets etc. Seems to suffer from a few outages every now and then. Training can take a while for staff due to all the features etc. Abit expensive and the built-in storage is poor so you can quickly find you require to buy extra storage for uploading/attaching files etc.

YM
AvatarImg

Yasir M.

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Dynamics 365 logo

Dynamics 365

A great software for enterprise resource planning and customer relationship management

Reviewed 5 years ago

Applications for enterprise resource planning and customer relationship management

Pros

Ease of use is fantastic, and the features and functionality are unique. The overall quality is outstanding

Cons

Customer support can go a long way while the value for money can improve. All the users on our team have had these issues

AvatarImg
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Kyle P.

Government Administration, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Dynamics 365 logo

Dynamics 365

Great Enterprise solution

Reviewed 5 years ago
Pros

The great line of enterprise resource planning and customer relationship management software applications.

Cons

The cost of the software is pretty expensive for what you get, and with all Microsoft products its got a few bugs.

ZA
AvatarImg

Zia A.

Defense & Space, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Dynamics 365 logo

Dynamics 365

Customer Relationship Management makes our job simpler and organized

Reviewed 3 years ago
Pros

After performing gage R&Rs at a manual level, it made experiences painful and unorganized. This software makes things much easier

Cons

There is not much to dislike. The enterprise package meets its intent

AR
AvatarImg

Verified reviewer

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Dynamics 365 logo

Dynamics 365

good product

Reviewed 5 years ago
Pros

Good product to use expecially in enterprise solution. Good perfrormance and easy to use. Very friendly.

Cons

Sometime not so intuitive, High cost. Sometimes it has problems with graphical renderings in mobile environment.

SC
AvatarImg

Shriya C.

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Dynamics 365 logo

Dynamics 365

Its an excellent software so far I have used

Reviewed 5 years ago
Pros

This software is good for enterprise resource planning and Customer relationship management. It is a user-friendly software.

Cons

The software has limited features and is slow as I have used the trial version of it. Please upgrade the software.

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Louis J.

Telecommunications, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Dynamics 365

Great CRM if already invested in the Microsoft Office 365 Ecosystem

Reviewed 4 years ago

Excellent CRM for the Enterprise already invested in O365, however not really for anyone else.

Pros

Integrates well with O365 for Outlook Email, Sharepoint, Teams and 3rd Party Integrations such as PeakPortals for a customer portal since it's a major brand. Quite customisable with work flows and processes and layout to an extend. Support is quite good.

Cons

It's full of bugs that constantly change certain things, produces random errors that never get sorted or come and go. Reliability isn't good for uptime compared to other CRMs. Not many features included or possible from Microsoft when compared to other CRMs that offer it as an upgrade e.g. Dynamics relies on 3rd Party products to offer what they don't.

MF
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Melissa F.

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Dynamics 365

Satisfaction

Reviewed 5 years ago
Pros

Dynamics 365 is a product line of enterprise resource and customer relationship, that fits customer needs everyday and anyday

Cons

No cons were added to this review

AR
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Verified reviewer

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Dynamics 365

Partner who is part of the implementation team.

Reviewed 5 years ago
Pros

Full features cloud product that's scalable for small to medium size business. Also available for enterprise size businesses.

Cons

Cost and time to implement can be high if business tries to do it themselves.Finding the right implementation partner will bring value to this solution.

SZ
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Sergii Z.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dynamics 365

24/7

Reviewed 5 years ago
Pros

For me, it is the best line of software applications for enterprise resource planning (ERP) and customer relationship management (CRM).

Cons

On one hand, support was good but could be better. On the other hand, it is 24/7 (Live Rep). So it is not a minus.

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Kofi J.

Computer Software, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dynamics 365

Review for Dynamics 365

Reviewed 3 years ago

it has boosted our financial capabilities and marketing capabilities.

Pros

Using both its customer relationship management and enterprise resource planning has accelerated our business growth over the past months.

Cons

first time using the product gave a huge problem trying to find my way out with analytics on my financial data.

va
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vishnu a.

Mechanical or Industrial Engineering, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Dynamics 365

Best CRM

Reviewed 3 years ago
Pros

The microsoft dynamics is best tool for customer relation ship management and enterprise resource planning.Best software for business solution.

Cons

customer engagement need to be improve wide network.

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Joseph Z.

Internet,

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dynamics 365

If you like using Outlook, then Dynamics will be second nature

Reviewed 5 years ago

If your enterprise is a hardcore Microsoft shop, then this will fit in your culture very well.

Pros

I like how it has an Outlook like interface that many users are already accustomed to; fits right into the platform like a glove for utilizing email.

Cons

Limited choice in the ecosystem of enhancements when compared to a SugarCRM or Salesforce, although the native Marketing automation is pretty good

AR
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Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dynamics 365

MS Dynamics NAV

Reviewed 3 years ago

Good Experience , will recomend if you have small to mid scale company

Pros

Its a compact ERP system having good accounting , can be customized as per local Taxation and offers normal and premium platform

Cons

Some of the features are not there as available in MS DYnamics other enterprise solution , thus requiring customizations.

AR
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Verified reviewer

Automotive, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Desktop Enterprise

Quick Books

Reviewed 4 years ago

Daily invoicing is made pretty easy. I love it!

Pros

The software is so very easy to learn. Even I did it!

Cons

Customer service isn't 24/7, 365 days a year. They took too long to respond.

DH
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Dylan H.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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