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Filter 642 results
Features
Integrated with
Pricing model
Devices supported
Organization types
User rating
Sort by
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.0
Ease of use
4.0
Features
4.2
Customer support
4.1
Pros and Cons from Salesforce Field Service users 
+9
I self-implemented so the ability to quickly extend the package with flows was great.
AR
Verified reviewer
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint.
Alexis R.
Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.
Venkanna S.
The user experience from the field engineer side using the IPhone app our team has heard a lot of complaints on how the notification is not loud enough and where notifications are not seen.
SM
Scott M.
I absolutely love Salesforce. Salesforce helps my work day go by with ease.
Alexis R.
There are a lot of forms to fill out to get the software running correctly. 6 months in and we still are battling some bugs.
MB
Marcus B.
I particularly recommend for small and medium scale organizations to use this app which helps them economically and mentally also.
Venkanna S.
I strongly dislike that FSL's "Out of the Box" and extremely generic.
Jay C.
I love that there is virtually, even if our few field techs don't have internet.
AR
Verified reviewer
Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
SM
Scott M.
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
Alexis R.
This includes our ability to increase service revenue through multi-trip work orders, and cut costs with tighter management of our inventory.
Drew W.
I self-implemented so the ability to quickly extend the package with flows was great.
AR
Verified reviewer
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint.
Alexis R.
Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.
Venkanna S.
The user experience from the field engineer side using the IPhone app our team has heard a lot of complaints on how the notification is not loud enough and where notifications are not seen.
SM
Scott M.
I absolutely love Salesforce. Salesforce helps my work day go by with ease.
Alexis R.
There are a lot of forms to fill out to get the software running correctly. 6 months in and we still are battling some bugs.
MB
Marcus B.
I particularly recommend for small and medium scale organizations to use this app which helps them economically and mentally also.
Venkanna S.
I strongly dislike that FSL's "Out of the Box" and extremely generic.
Jay C.
I love that there is virtually, even if our few field techs don't have internet.
AR
Verified reviewer
Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
SM
Scott M.
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
Alexis R.
This includes our ability to increase service revenue through multi-trip work orders, and cut costs with tighter management of our inventory.
Drew W.
I self-implemented so the ability to quickly extend the package with flows was great.
AR
Verified reviewer
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint.
Alexis R.
Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.
Venkanna S.
The user experience from the field engineer side using the IPhone app our team has heard a lot of complaints on how the notification is not loud enough and where notifications are not seen.
SM
Scott M.
I absolutely love Salesforce. Salesforce helps my work day go by with ease.
Alexis R.
There are a lot of forms to fill out to get the software running correctly. 6 months in and we still are battling some bugs.
MB
Marcus B.
I particularly recommend for small and medium scale organizations to use this app which helps them economically and mentally also.
Venkanna S.
I strongly dislike that FSL's "Out of the Box" and extremely generic.
Jay C.
I love that there is virtually, even if our few field techs don't have internet.
AR
Verified reviewer
Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
SM
Scott M.
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
Alexis R.
This includes our ability to increase service revenue through multi-trip work orders, and cut costs with tighter management of our inventory.
Drew W.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.6
Ease of use
4.6
Features
4.5
Customer support
4.7
Pros and Cons from Housecall Pro users +15
My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.
CD
Carlos D.
They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
JE
Jason E.
I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
JH
James H.
We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
AW
Alyssa W.
I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.
ZH
Zeb H.
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.
CH
Clayton H.
Using HouseCall Pro has been a game changer for our company. We love it, the clients love it and it's amazing value for money.
AR
Verified reviewer
Horrible for my accounts. We can not figure out what we paid in Credit Cards Processing Fees.
CH
Clayton H.
Great community, lots of questions and answers, fair cost and great team building, I would recommend to anyone with a business.
PO
Phillip O.
The estimate tool and proposal tool are awesome the scheduling integration works great and my book keeper uses it as well with the quick books integration.
JH
Jeffrey H.
I really like how organized it makes my company and how impressive it has been for many customers.
PB
Patrick B.
Time entries are easy to edit and update should the need be. Recurring service agreements have been a great feature to help grow the service side of our company.
AF
Addie F.
I really like the quick and easy input screen. When I am on the phone with a client and I am scheduling I like to have as few questions to ask the client as possible.
LL
Lisa L.
The ease of use of this software is by far some of the best and I demoed several before deciding on Housecall Pro.
WP
Whitney P.
Responses from the customer service chat are excellent and helpful.
DD
Dereck D.
Works great on different devices. Support team continues to provide great response time.
JR
Jeffrey R.
Housecall Pro is definitely worth the money we spend for this software. The software is constantly being improved with new features.
TM
Terrell M.
If you are looking for a CRM that integrates with Quick Books look no further. This software has saved me time which is very important to me.
TM
Terrell M.
My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.
CD
Carlos D.
They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
JE
Jason E.
I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
JH
James H.
We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
AW
Alyssa W.
I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.
ZH
Zeb H.
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.
CH
Clayton H.
Using HouseCall Pro has been a game changer for our company. We love it, the clients love it and it's amazing value for money.
AR
Verified reviewer
Horrible for my accounts. We can not figure out what we paid in Credit Cards Processing Fees.
CH
Clayton H.
Great community, lots of questions and answers, fair cost and great team building, I would recommend to anyone with a business.
PO
Phillip O.
The estimate tool and proposal tool are awesome the scheduling integration works great and my book keeper uses it as well with the quick books integration.
JH
Jeffrey H.
I really like how organized it makes my company and how impressive it has been for many customers.
PB
Patrick B.
Time entries are easy to edit and update should the need be. Recurring service agreements have been a great feature to help grow the service side of our company.
AF
Addie F.
I really like the quick and easy input screen. When I am on the phone with a client and I am scheduling I like to have as few questions to ask the client as possible.
LL
Lisa L.
The ease of use of this software is by far some of the best and I demoed several before deciding on Housecall Pro.
WP
Whitney P.
Responses from the customer service chat are excellent and helpful.
DD
Dereck D.
Works great on different devices. Support team continues to provide great response time.
JR
Jeffrey R.
Housecall Pro is definitely worth the money we spend for this software. The software is constantly being improved with new features.
TM
Terrell M.
If you are looking for a CRM that integrates with Quick Books look no further. This software has saved me time which is very important to me.
TM
Terrell M.
My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.
CD
Carlos D.
They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
JE
Jason E.
I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
JH
James H.
We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
AW
Alyssa W.
I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.
ZH
Zeb H.
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.
CH
Clayton H.
Using HouseCall Pro has been a game changer for our company. We love it, the clients love it and it's amazing value for money.
AR
Verified reviewer
Horrible for my accounts. We can not figure out what we paid in Credit Cards Processing Fees.
CH
Clayton H.
Great community, lots of questions and answers, fair cost and great team building, I would recommend to anyone with a business.
PO
Phillip O.
The estimate tool and proposal tool are awesome the scheduling integration works great and my book keeper uses it as well with the quick books integration.
JH
Jeffrey H.
I really like how organized it makes my company and how impressive it has been for many customers.
PB
Patrick B.
Time entries are easy to edit and update should the need be. Recurring service agreements have been a great feature to help grow the service side of our company.
AF
Addie F.
I really like the quick and easy input screen. When I am on the phone with a client and I am scheduling I like to have as few questions to ask the client as possible.
LL
Lisa L.
The ease of use of this software is by far some of the best and I demoed several before deciding on Housecall Pro.
WP
Whitney P.
Responses from the customer service chat are excellent and helpful.
DD
Dereck D.
Works great on different devices. Support team continues to provide great response time.
JR
Jeffrey R.
Housecall Pro is definitely worth the money we spend for this software. The software is constantly being improved with new features.
TM
Terrell M.
If you are looking for a CRM that integrates with Quick Books look no further. This software has saved me time which is very important to me.
TM
Terrell M.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.3
Ease of use
4.5
Features
4.2
Customer support
4.5
Pros and Cons from Jobber users 
+15
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
KD
Kirk D.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
SK
Sarah Kathryn W.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
AR
Verified reviewer
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
SK
Sarah Kathryn W.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
AR
Verified reviewer
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
SK
Sarah Kathryn W.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
AR
Verified reviewer
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
SK
Sarah Kathryn W.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
Trezelle M.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
AR
Verified reviewer
Jobber solved all of those issues for me and saved my company.
JM
Jennica M.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
RA
Rich A.
How amazingly easy was to implement. This was so refreshing, so easy.
KW
Kathleen W.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
RT
Ryaan T.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
sP
shobha P.
This software was easy to maneuver and very simplistic.
AM
Amy M.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
AR
Verified reviewer
Jobber is extremely easy to use once you take the time to set up right.
sP
shobha P.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
KD
Kirk D.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
SK
Sarah Kathryn W.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
AR
Verified reviewer
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
SK
Sarah Kathryn W.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
AR
Verified reviewer
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
SK
Sarah Kathryn W.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
AR
Verified reviewer
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
SK
Sarah Kathryn W.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
Trezelle M.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
AR
Verified reviewer
Jobber solved all of those issues for me and saved my company.
JM
Jennica M.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
RA
Rich A.
How amazingly easy was to implement. This was so refreshing, so easy.
KW
Kathleen W.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
RT
Ryaan T.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
sP
shobha P.
This software was easy to maneuver and very simplistic.
AM
Amy M.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
AR
Verified reviewer
Jobber is extremely easy to use once you take the time to set up right.
sP
shobha P.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
KD
Kirk D.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
SK
Sarah Kathryn W.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
AR
Verified reviewer
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
SK
Sarah Kathryn W.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
AR
Verified reviewer
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
SK
Sarah Kathryn W.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
AR
Verified reviewer
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
SK
Sarah Kathryn W.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
Trezelle M.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
AR
Verified reviewer
Jobber solved all of those issues for me and saved my company.
JM
Jennica M.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
RA
Rich A.
How amazingly easy was to implement. This was so refreshing, so easy.
KW
Kathleen W.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
RT
Ryaan T.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
sP
shobha P.
This software was easy to maneuver and very simplistic.
AM
Amy M.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
AR
Verified reviewer
Jobber is extremely easy to use once you take the time to set up right.
sP
shobha P.
Reviews Sentiment
Positive Reviews
100
%
Rating Breakdown
Value for money
4.6
Ease of use
4.7
Features
4.3
Customer support
4.8
Pros and Cons from BlueFolder users 
+15
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs.
KP
Kelly P.
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
MP
Mike P.
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
MF
Marijo F.
Many of which are completely missing from similar software.
DA
Dexter A.
I love how this product is simple and easy to navigate and use. The amount of customization is really great.
SP
Sue P.
I really missed not having Blue Folder around.
DA
Dexter A.
The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
DD
David D.
No validation reports sufficient for regulatory requirements. This is available from other providers, but at a higher cost.
LL
Larry L.
The smart lists are super nice and help organize all the jobs.
MD
Matthew D.
Sale team has been helpful when I have had cusotmers that could benifit they helped me to setup a demo system. There are very few companies (especially software) that i like as much as this system.
SD
Steve D.
Great customer support during the initial setup and customization of the software to import all of our customers for a property management company.
GT
Geoffrey T.
The best feature they have is the customer notifications. That alone is worth the price.
Robert B.
Clean dashboard , packed with information , very easy to use software and App. The integration with quicken books is included with this software.
jc
jerome c.
Customer service always responds very quickly and is very helpful.
SS
Samantha S.
We have been with BlueFolder for many many years, and have watched it improve. We use it to run nearly every aspect of our business.
SD
Steve D.
The software's simplicity allowed us to put our focus on growing the company.
Carl L.
The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing.
PC
Paula C.
BlueFolder is the balance I am looking for in terms of price, performance and easy of use.
CA
Chris A.
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs.
KP
Kelly P.
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
MP
Mike P.
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
MF
Marijo F.
Many of which are completely missing from similar software.
DA
Dexter A.
I love how this product is simple and easy to navigate and use. The amount of customization is really great.
SP
Sue P.
I really missed not having Blue Folder around.
DA
Dexter A.
The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
DD
David D.
No validation reports sufficient for regulatory requirements. This is available from other providers, but at a higher cost.
LL
Larry L.
The smart lists are super nice and help organize all the jobs.
MD
Matthew D.
Sale team has been helpful when I have had cusotmers that could benifit they helped me to setup a demo system. There are very few companies (especially software) that i like as much as this system.
SD
Steve D.
Great customer support during the initial setup and customization of the software to import all of our customers for a property management company.
GT
Geoffrey T.
The best feature they have is the customer notifications. That alone is worth the price.
Robert B.
Clean dashboard , packed with information , very easy to use software and App. The integration with quicken books is included with this software.
jc
jerome c.
Customer service always responds very quickly and is very helpful.
SS
Samantha S.
We have been with BlueFolder for many many years, and have watched it improve. We use it to run nearly every aspect of our business.
SD
Steve D.
The software's simplicity allowed us to put our focus on growing the company.
Carl L.
The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing.
PC
Paula C.
BlueFolder is the balance I am looking for in terms of price, performance and easy of use.
CA
Chris A.
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs.
KP
Kelly P.
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
MP
Mike P.
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
MF
Marijo F.
Many of which are completely missing from similar software.
DA
Dexter A.
I love how this product is simple and easy to navigate and use. The amount of customization is really great.
SP
Sue P.
I really missed not having Blue Folder around.
DA
Dexter A.
The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
DD
David D.
No validation reports sufficient for regulatory requirements. This is available from other providers, but at a higher cost.
LL
Larry L.
The smart lists are super nice and help organize all the jobs.
MD
Matthew D.
Sale team has been helpful when I have had cusotmers that could benifit they helped me to setup a demo system. There are very few companies (especially software) that i like as much as this system.
SD
Steve D.
Great customer support during the initial setup and customization of the software to import all of our customers for a property management company.
GT
Geoffrey T.
The best feature they have is the customer notifications. That alone is worth the price.
Robert B.
Clean dashboard , packed with information , very easy to use software and App. The integration with quicken books is included with this software.
jc
jerome c.
Customer service always responds very quickly and is very helpful.
SS
Samantha S.
We have been with BlueFolder for many many years, and have watched it improve. We use it to run nearly every aspect of our business.
SD
Steve D.
The software's simplicity allowed us to put our focus on growing the company.
Carl L.
The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing.
PC
Paula C.
BlueFolder is the balance I am looking for in terms of price, performance and easy of use.
CA
Chris A.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.2
Ease of use
4.3
Features
4.0
Customer support
4.2
Pros and Cons from Service Fusion users +15
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
CM
Carolyn M.
The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
CS
CM S.
Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
HJ
Heidi J.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
MG
Makenzie G.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
JA
Jason A.
Another Broken Software With Crappy Back-End Support.
AS
Aaron S.
Great Program, awesome features, pricing for the program is reasonable. The staff was quick to sign us up.
BT
Braxten T.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.
AS
Aaron S.
Very beneficial software for scheduling and dispatching. Have the ability to attach photos and or documents to certain jobs is very helpful.
KP
Keri P.
When we have questions, and we often do, the support team is amazing.
PW
Paddy W.
I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.
JC
Joey C.
User friendly interface. I really love how it communicates with clients when tech changes his status.
GP
Geovanni P.
Integrates with other software like quickbooks and the new flat rate seamlessly.
NM
Nicoel M.
They were super about the initial training, and have consistently tried to answer any remaining issues.
JS
Jennifer S.
The user friendly software. Easy to use to schedule and bill.
BW
Blake W.
Their team in support is always quick to assist, they are helpful and not condescending.
TC
Terry C.
This system has saved my company so much time and money in the 6 months we’ve had it.
MW
Michael W.
I love the customer service team that has answered literally every question I've had since we've started. Switching programs twice is an accounting feat and very difficult logistically.
LF
Lucas F.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
CM
Carolyn M.
The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
CS
CM S.
Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
HJ
Heidi J.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
MG
Makenzie G.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
JA
Jason A.
Another Broken Software With Crappy Back-End Support.
AS
Aaron S.
Great Program, awesome features, pricing for the program is reasonable. The staff was quick to sign us up.
BT
Braxten T.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.
AS
Aaron S.
Very beneficial software for scheduling and dispatching. Have the ability to attach photos and or documents to certain jobs is very helpful.
KP
Keri P.
When we have questions, and we often do, the support team is amazing.
PW
Paddy W.
I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.
JC
Joey C.
User friendly interface. I really love how it communicates with clients when tech changes his status.
GP
Geovanni P.
Integrates with other software like quickbooks and the new flat rate seamlessly.
NM
Nicoel M.
They were super about the initial training, and have consistently tried to answer any remaining issues.
JS
Jennifer S.
The user friendly software. Easy to use to schedule and bill.
BW
Blake W.
Their team in support is always quick to assist, they are helpful and not condescending.
TC
Terry C.
This system has saved my company so much time and money in the 6 months we’ve had it.
MW
Michael W.
I love the customer service team that has answered literally every question I've had since we've started. Switching programs twice is an accounting feat and very difficult logistically.
LF
Lucas F.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
CM
Carolyn M.
The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
CS
CM S.
Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
HJ
Heidi J.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
MG
Makenzie G.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
JA
Jason A.
Another Broken Software With Crappy Back-End Support.
AS
Aaron S.
Great Program, awesome features, pricing for the program is reasonable. The staff was quick to sign us up.
BT
Braxten T.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.
AS
Aaron S.
Very beneficial software for scheduling and dispatching. Have the ability to attach photos and or documents to certain jobs is very helpful.
KP
Keri P.
When we have questions, and we often do, the support team is amazing.
PW
Paddy W.
I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.
JC
Joey C.
User friendly interface. I really love how it communicates with clients when tech changes his status.
GP
Geovanni P.
Integrates with other software like quickbooks and the new flat rate seamlessly.
NM
Nicoel M.
They were super about the initial training, and have consistently tried to answer any remaining issues.
JS
Jennifer S.
The user friendly software. Easy to use to schedule and bill.
BW
Blake W.
Their team in support is always quick to assist, they are helpful and not condescending.
TC
Terry C.
This system has saved my company so much time and money in the 6 months we’ve had it.
MW
Michael W.
I love the customer service team that has answered literally every question I've had since we've started. Switching programs twice is an accounting feat and very difficult logistically.
LF
Lucas F.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.1
Ease of use
4.2
Features
4.3
Customer support
4.3
Pros and Cons from Quickbase users 
+15
It’s feels like 1990 MySpace you have to build it out like we kids with nothing to do but hook up our myspace page. So if you like that then its cool.
RS
Rob S.
It is very bad to send an email with the name of an unconfigured company just because it has a simple caret.
DM
Daniel M.
Quick & easy to understand- very intuitive. Quickbase support- Their Customer Care team is outstanding and there's a wealth of information available through the webinars, help, knowledge base etc.
Tamika G.
Dull user interface can be intimidating for newbies.
Shannon F.
If you looking for a solution that gives you a flexible solution that you can develop your own solution and at a cost effective price, it's worth taking Quickbase for a spin.
DS
Dennis S.
Constant error messages after editing your data.
FM
Fanny M.
Great support, Great community, and Great partners available for when the database grows beyond the scope of what one person can do on their own.
AR
Verified reviewer
They also do not have a native generic Sync to OBCD databases. They recently rolled out Sandbox functionality but there is still no dev environment - the sandbox is the dev environment.
AR
Verified reviewer
The capabilities that are available to create and custom your app to your needs is just awesome. You can create it and make it work the way you need it to work.
RS
Ramiro S.
It's saved us time, money, and chaos across all departments. Even better it helps us serve customers and gain business.
Joe S.
This platform is for businesses both large and small. Easy to train our clients to use; they love it, too.
CS
Cat S.
Easy to filter data, I can filter then share the link (huge for working with seniors or people on their phones), Many preset templates to choose from but still very easy to start from scratch.
EM
Evie M.
And it allowed us to do it quickly with low-code, making it not just the most customizable solution but the most affordable one as well.
AR
Verified reviewer
Working with creating an app in QuickBase is a wonderful experience right from creating tables, forms and Reports to creating custom pages using Open APIs that QuickBase offers.
dv
dinesh v.
Online usage, nice for both in office and out of office work. Data entry and updating are simple and straightforward, which makes training somewhat quick.
AR
Verified reviewer
Quick Base is a solid way to visualize and share data with controls.
CH
Cody H.
To get a basic system up can take a matter of minutes, and with the api you can extend quickbase in the future.
NT
Nathan T.
Easy to use, makes the 'blackboard' process easy.
DH
Debra H.
It’s feels like 1990 MySpace you have to build it out like we kids with nothing to do but hook up our myspace page. So if you like that then its cool.
RS
Rob S.
It is very bad to send an email with the name of an unconfigured company just because it has a simple caret.
DM
Daniel M.
Quick & easy to understand- very intuitive. Quickbase support- Their Customer Care team is outstanding and there's a wealth of information available through the webinars, help, knowledge base etc.
Tamika G.
Dull user interface can be intimidating for newbies.
Shannon F.
If you looking for a solution that gives you a flexible solution that you can develop your own solution and at a cost effective price, it's worth taking Quickbase for a spin.
DS
Dennis S.
Constant error messages after editing your data.
FM
Fanny M.
Great support, Great community, and Great partners available for when the database grows beyond the scope of what one person can do on their own.
AR
Verified reviewer
They also do not have a native generic Sync to OBCD databases. They recently rolled out Sandbox functionality but there is still no dev environment - the sandbox is the dev environment.
AR
Verified reviewer
The capabilities that are available to create and custom your app to your needs is just awesome. You can create it and make it work the way you need it to work.
RS
Ramiro S.
It's saved us time, money, and chaos across all departments. Even better it helps us serve customers and gain business.
Joe S.
This platform is for businesses both large and small. Easy to train our clients to use; they love it, too.
CS
Cat S.
Easy to filter data, I can filter then share the link (huge for working with seniors or people on their phones), Many preset templates to choose from but still very easy to start from scratch.
EM
Evie M.
And it allowed us to do it quickly with low-code, making it not just the most customizable solution but the most affordable one as well.
AR
Verified reviewer
Working with creating an app in QuickBase is a wonderful experience right from creating tables, forms and Reports to creating custom pages using Open APIs that QuickBase offers.
dv
dinesh v.
Online usage, nice for both in office and out of office work. Data entry and updating are simple and straightforward, which makes training somewhat quick.
AR
Verified reviewer
Quick Base is a solid way to visualize and share data with controls.
CH
Cody H.
To get a basic system up can take a matter of minutes, and with the api you can extend quickbase in the future.
NT
Nathan T.
Easy to use, makes the 'blackboard' process easy.
DH
Debra H.
It’s feels like 1990 MySpace you have to build it out like we kids with nothing to do but hook up our myspace page. So if you like that then its cool.
RS
Rob S.
It is very bad to send an email with the name of an unconfigured company just because it has a simple caret.
DM
Daniel M.
Quick & easy to understand- very intuitive. Quickbase support- Their Customer Care team is outstanding and there's a wealth of information available through the webinars, help, knowledge base etc.
Tamika G.
Dull user interface can be intimidating for newbies.
Shannon F.
If you looking for a solution that gives you a flexible solution that you can develop your own solution and at a cost effective price, it's worth taking Quickbase for a spin.
DS
Dennis S.
Constant error messages after editing your data.
FM
Fanny M.
Great support, Great community, and Great partners available for when the database grows beyond the scope of what one person can do on their own.
AR
Verified reviewer
They also do not have a native generic Sync to OBCD databases. They recently rolled out Sandbox functionality but there is still no dev environment - the sandbox is the dev environment.
AR
Verified reviewer
The capabilities that are available to create and custom your app to your needs is just awesome. You can create it and make it work the way you need it to work.
RS
Ramiro S.
It's saved us time, money, and chaos across all departments. Even better it helps us serve customers and gain business.
Joe S.
This platform is for businesses both large and small. Easy to train our clients to use; they love it, too.
CS
Cat S.
Easy to filter data, I can filter then share the link (huge for working with seniors or people on their phones), Many preset templates to choose from but still very easy to start from scratch.
EM
Evie M.
And it allowed us to do it quickly with low-code, making it not just the most customizable solution but the most affordable one as well.
AR
Verified reviewer
Working with creating an app in QuickBase is a wonderful experience right from creating tables, forms and Reports to creating custom pages using Open APIs that QuickBase offers.
dv
dinesh v.
Online usage, nice for both in office and out of office work. Data entry and updating are simple and straightforward, which makes training somewhat quick.
AR
Verified reviewer
Quick Base is a solid way to visualize and share data with controls.
CH
Cody H.
To get a basic system up can take a matter of minutes, and with the api you can extend quickbase in the future.
NT
Nathan T.
Easy to use, makes the 'blackboard' process easy.
DH
Debra H.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
3.8
Ease of use
4.1
Features
4.2
Customer support
4.2
Pros and Cons from ServiceTitan users 
+15
I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.
MK
Maria K.
Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.
HD
Haley D.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
Shilleah S.
The sales person was clueless about what the software was, what it actually does.
JD
Jon D.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
KD
Kristin D.
Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.
HL
Hunter L.
I like this software as it helps tremendously with the many logistical aspects of our quality organization.
AR
Verified reviewer
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
AR
Verified reviewer
We were previously hosting our own database and having ability to have full function, easily, from any location is great.
JD
JD D.
Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.
Jay C.
I love how easy it is to navigate through. This my go to daily and I never have a issue.
SS
Shawndolyn S.
We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.
SK
Scott K.
ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.
DP
Darius P.
Staff is friendly, overall. I feel like there were additional costs after the initial sale.
JD
JD D.
Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.
TL
Taylor L.
Robust Software for the Plumbing/Building/HVAC industry.
HL
Henry L.
Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.
AH
Anthony H.
I don't know how to fit everything I love about my Titan Family into this box. ST integrates with everything, so if it isn't an already integration it has open API - it will work.
SF
Stacy F.
I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.
MK
Maria K.
Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.
HD
Haley D.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
Shilleah S.
The sales person was clueless about what the software was, what it actually does.
JD
Jon D.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
KD
Kristin D.
Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.
HL
Hunter L.
I like this software as it helps tremendously with the many logistical aspects of our quality organization.
AR
Verified reviewer
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
AR
Verified reviewer
We were previously hosting our own database and having ability to have full function, easily, from any location is great.
JD
JD D.
Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.
Jay C.
I love how easy it is to navigate through. This my go to daily and I never have a issue.
SS
Shawndolyn S.
We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.
SK
Scott K.
ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.
DP
Darius P.
Staff is friendly, overall. I feel like there were additional costs after the initial sale.
JD
JD D.
Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.
TL
Taylor L.
Robust Software for the Plumbing/Building/HVAC industry.
HL
Henry L.
Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.
AH
Anthony H.
I don't know how to fit everything I love about my Titan Family into this box. ST integrates with everything, so if it isn't an already integration it has open API - it will work.
SF
Stacy F.
I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.
MK
Maria K.
Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.
HD
Haley D.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
Shilleah S.
The sales person was clueless about what the software was, what it actually does.
JD
Jon D.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
KD
Kristin D.
Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.
HL
Hunter L.
I like this software as it helps tremendously with the many logistical aspects of our quality organization.
AR
Verified reviewer
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
AR
Verified reviewer
We were previously hosting our own database and having ability to have full function, easily, from any location is great.
JD
JD D.
Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.
Jay C.
I love how easy it is to navigate through. This my go to daily and I never have a issue.
SS
Shawndolyn S.
We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.
SK
Scott K.
ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.
DP
Darius P.
Staff is friendly, overall. I feel like there were additional costs after the initial sale.
JD
JD D.
Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.
TL
Taylor L.
Robust Software for the Plumbing/Building/HVAC industry.
HL
Henry L.
Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.
AH
Anthony H.
I don't know how to fit everything I love about my Titan Family into this box. ST integrates with everything, so if it isn't an already integration it has open API - it will work.
SF
Stacy F.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.0
Ease of use
4.2
Features
4.4
Customer support
4.5
Pros and Cons from Youreka users +13
IT was great experience. Customer service was great and was ready and happy to answer any question I had.
KS
Ketul S.
Data entry is prone to human error, and validation rules are critical for preventing bad data being captured. Unfortunately, this tool is limited in terms of what you can control in that regard.
WG
William G.
I like it's flexibility and it's ease of use. For us, the software is multi functional and it has been a great value add that we can do more than 1 thing with 1 piece of software.
AR
Verified reviewer
I dislike the lack of ability to export data. I realize the data lives in SF but being an admin and not a developer I find it difficult to export data from a form individually.
SC
Sarah C.
This solution have a great amount of diverse fields so you can use them no matter the industry; health care (that was my case), finance, forms, legal (my case also).
AR
Verified reviewer
Vital contacts need to be configured in advance if they will be on the form, which can be hard when your sales team is lazy on providing this.
AR
Verified reviewer
More time to focus on sales because it was very easy to set up so i didn't spend time on that. I tried a lot of solutions but this is by far the best.
AR
Verified reviewer
I could not follow up all the required steps for initialize this. Got stuck in the middle.
LC
Liad C.
I enjoyed the ease of form creating, as well as how well easy it was to plug and play with Salesforce.
TL
Trey L.
The Youreka team are very innovative and helpful to deal with.
NT
Nathan T.
The principal pro I found is the super easy integration with Salesforce and the versatility of the forms you can create with Youreka.
AR
Verified reviewer
Super easy to use and syncs seamlessly to Salesforce.
RM
Russell M.
I like the offline use and the ability to add photos. The discoveries function is also great to identify problems and get them remedied quickly.
SC
Sarah C.
Excellent integration with Salesforce, a few steps and a lot of valuable information.
AR
Verified reviewer
Ability to develop and publish surveys and obtain feedback from customers with an accelerated pace and easy to use interface.
AR
Verified reviewer
The out of the box forms are not very attractive in the modern age, but that doesn't matter to me since I can override it to make it how I want. Customer service is really good.
WG
William G.
IT was great experience. Customer service was great and was ready and happy to answer any question I had.
KS
Ketul S.
Data entry is prone to human error, and validation rules are critical for preventing bad data being captured. Unfortunately, this tool is limited in terms of what you can control in that regard.
WG
William G.
I like it's flexibility and it's ease of use. For us, the software is multi functional and it has been a great value add that we can do more than 1 thing with 1 piece of software.
AR
Verified reviewer
I dislike the lack of ability to export data. I realize the data lives in SF but being an admin and not a developer I find it difficult to export data from a form individually.
SC
Sarah C.
This solution have a great amount of diverse fields so you can use them no matter the industry; health care (that was my case), finance, forms, legal (my case also).
AR
Verified reviewer
Vital contacts need to be configured in advance if they will be on the form, which can be hard when your sales team is lazy on providing this.
AR
Verified reviewer
More time to focus on sales because it was very easy to set up so i didn't spend time on that. I tried a lot of solutions but this is by far the best.
AR
Verified reviewer
I could not follow up all the required steps for initialize this. Got stuck in the middle.
LC
Liad C.
I enjoyed the ease of form creating, as well as how well easy it was to plug and play with Salesforce.
TL
Trey L.
The Youreka team are very innovative and helpful to deal with.
NT
Nathan T.
The principal pro I found is the super easy integration with Salesforce and the versatility of the forms you can create with Youreka.
AR
Verified reviewer
Super easy to use and syncs seamlessly to Salesforce.
RM
Russell M.
I like the offline use and the ability to add photos. The discoveries function is also great to identify problems and get them remedied quickly.
SC
Sarah C.
Excellent integration with Salesforce, a few steps and a lot of valuable information.
AR
Verified reviewer
Ability to develop and publish surveys and obtain feedback from customers with an accelerated pace and easy to use interface.
AR
Verified reviewer
The out of the box forms are not very attractive in the modern age, but that doesn't matter to me since I can override it to make it how I want. Customer service is really good.
WG
William G.
IT was great experience. Customer service was great and was ready and happy to answer any question I had.
KS
Ketul S.
Data entry is prone to human error, and validation rules are critical for preventing bad data being captured. Unfortunately, this tool is limited in terms of what you can control in that regard.
WG
William G.
I like it's flexibility and it's ease of use. For us, the software is multi functional and it has been a great value add that we can do more than 1 thing with 1 piece of software.
AR
Verified reviewer
I dislike the lack of ability to export data. I realize the data lives in SF but being an admin and not a developer I find it difficult to export data from a form individually.
SC
Sarah C.
This solution have a great amount of diverse fields so you can use them no matter the industry; health care (that was my case), finance, forms, legal (my case also).
AR
Verified reviewer
Vital contacts need to be configured in advance if they will be on the form, which can be hard when your sales team is lazy on providing this.
AR
Verified reviewer
More time to focus on sales because it was very easy to set up so i didn't spend time on that. I tried a lot of solutions but this is by far the best.
AR
Verified reviewer
I could not follow up all the required steps for initialize this. Got stuck in the middle.
LC
Liad C.
I enjoyed the ease of form creating, as well as how well easy it was to plug and play with Salesforce.
TL
Trey L.
The Youreka team are very innovative and helpful to deal with.
NT
Nathan T.
The principal pro I found is the super easy integration with Salesforce and the versatility of the forms you can create with Youreka.
AR
Verified reviewer
Super easy to use and syncs seamlessly to Salesforce.
RM
Russell M.
I like the offline use and the ability to add photos. The discoveries function is also great to identify problems and get them remedied quickly.
SC
Sarah C.
Excellent integration with Salesforce, a few steps and a lot of valuable information.
AR
Verified reviewer
Ability to develop and publish surveys and obtain feedback from customers with an accelerated pace and easy to use interface.
AR
Verified reviewer
The out of the box forms are not very attractive in the modern age, but that doesn't matter to me since I can override it to make it how I want. Customer service is really good.
WG
William G.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
3.6
Ease of use
3.7
Features
3.7
Customer support
3.3
Pros and Cons from Gomocha users 
+9
Almost a perfect solution for servicemanagement.
ID
Ivan D.
After every update there is something or wrong or missing.
RB
Rachida B.
The contacts with the Gomocha team when requesting new features and adaption are very pleasant and professional.
AM
Armand M.
For me as planner it's ok in use, for the guys on the road with the mobile version, updates are bad, constant errors.
RB
Rachida B.
I like it that your contacts try to assist you.
BD
Bjorn D.
What I hate is that it's not user friendly but mostly that the bugs are many times only fixed with the next release. And that release sometimes causes new issues.
BD
Bjorn D.
A lot of knowledge on the system and friendly support.
MN
Martin N.
Due to it's highly configurable nature, it's sometimes also gets you lost in the options. You really need to think through what you need to see and what rules you need to apply.
AM
Armand M.
The application is highly configurable, configurations are quick and easy to deploy.
JA
Joy A.
But since this is a business decission we have no choice.
BD
Bjorn D.
Scheduling Agenda and easy to interface configuration.
AN
Alfio N.
Easy to use, realtime communication with engineers, reporting tools.
Willem B.
Almost a perfect solution for servicemanagement.
ID
Ivan D.
After every update there is something or wrong or missing.
RB
Rachida B.
The contacts with the Gomocha team when requesting new features and adaption are very pleasant and professional.
AM
Armand M.
For me as planner it's ok in use, for the guys on the road with the mobile version, updates are bad, constant errors.
RB
Rachida B.
I like it that your contacts try to assist you.
BD
Bjorn D.
What I hate is that it's not user friendly but mostly that the bugs are many times only fixed with the next release. And that release sometimes causes new issues.
BD
Bjorn D.
A lot of knowledge on the system and friendly support.
MN
Martin N.
Due to it's highly configurable nature, it's sometimes also gets you lost in the options. You really need to think through what you need to see and what rules you need to apply.
AM
Armand M.
The application is highly configurable, configurations are quick and easy to deploy.
JA
Joy A.
But since this is a business decission we have no choice.
BD
Bjorn D.
Scheduling Agenda and easy to interface configuration.
AN
Alfio N.
Easy to use, realtime communication with engineers, reporting tools.
Willem B.
Almost a perfect solution for servicemanagement.
ID
Ivan D.
After every update there is something or wrong or missing.
RB
Rachida B.
The contacts with the Gomocha team when requesting new features and adaption are very pleasant and professional.
AM
Armand M.
For me as planner it's ok in use, for the guys on the road with the mobile version, updates are bad, constant errors.
RB
Rachida B.
I like it that your contacts try to assist you.
BD
Bjorn D.
What I hate is that it's not user friendly but mostly that the bugs are many times only fixed with the next release. And that release sometimes causes new issues.
BD
Bjorn D.
A lot of knowledge on the system and friendly support.
MN
Martin N.
Due to it's highly configurable nature, it's sometimes also gets you lost in the options. You really need to think through what you need to see and what rules you need to apply.
AM
Armand M.
The application is highly configurable, configurations are quick and easy to deploy.
JA
Joy A.
But since this is a business decission we have no choice.
BD
Bjorn D.
Scheduling Agenda and easy to interface configuration.
AN
Alfio N.
Easy to use, realtime communication with engineers, reporting tools.
Willem B.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.6
Ease of use
4.7
Features
4.6
Customer support
4.8
Pros and Cons from Commusoft users +15
Commusoft is a great tool for our business, great to use and great to operate.
LG
Louisa G.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
MC
Marcus C.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
EF
Elaine F.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
cf
claire f.
Estimating/invoicing great too. Also great integration with accounting software.
HP
Harry P.
The system can lag which can make tasks longer.
CD
Charlotte D.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
HP
Harry P.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
JW
John W.
All good quick to respond to any issues so great customer service.
PP
Phil P.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
PR
Patricia R.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
DA
David A.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
SG
Suzanne G.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
KS
KERRY S.
Commusoft continues to be developed and improved upon which is also a positive.
SA
Sam A.
The customer services has been fantastic and rep helped us a lot with setting everything up.
MB
Murray B.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
SL
Simon L.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
JM
John M.
Everything is intuitive, comprehensive and well thought out.
GB
Giovanni B.
Commusoft is a great tool for our business, great to use and great to operate.
LG
Louisa G.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
MC
Marcus C.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
EF
Elaine F.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
cf
claire f.
Estimating/invoicing great too. Also great integration with accounting software.
HP
Harry P.
The system can lag which can make tasks longer.
CD
Charlotte D.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
HP
Harry P.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
JW
John W.
All good quick to respond to any issues so great customer service.
PP
Phil P.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
PR
Patricia R.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
DA
David A.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
SG
Suzanne G.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
KS
KERRY S.
Commusoft continues to be developed and improved upon which is also a positive.
SA
Sam A.
The customer services has been fantastic and rep helped us a lot with setting everything up.
MB
Murray B.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
SL
Simon L.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
JM
John M.
Everything is intuitive, comprehensive and well thought out.
GB
Giovanni B.
Commusoft is a great tool for our business, great to use and great to operate.
LG
Louisa G.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
MC
Marcus C.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
EF
Elaine F.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
cf
claire f.
Estimating/invoicing great too. Also great integration with accounting software.
HP
Harry P.
The system can lag which can make tasks longer.
CD
Charlotte D.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
HP
Harry P.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
JW
John W.
All good quick to respond to any issues so great customer service.
PP
Phil P.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
PR
Patricia R.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
DA
David A.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
SG
Suzanne G.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
KS
KERRY S.
Commusoft continues to be developed and improved upon which is also a positive.
SA
Sam A.
The customer services has been fantastic and rep helped us a lot with setting everything up.
MB
Murray B.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
SL
Simon L.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
JM
John M.
Everything is intuitive, comprehensive and well thought out.
GB
Giovanni B.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.3
Ease of use
4.5
Features
4.4
Customer support
4.6
Pros and Cons from Fieldmagic users +9
The efficient scheduling, mobile accessibility and coordination, robust asset and inventory management, seamless integration, and brilliant customer support all in one place.
SP
Saurabh P.
It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway.
WH
Winston H.
Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.
GA
Graham A.
I have been using Field Magic for about 8 months and still cant create reports that I need.
FH
Fletcher H.
It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.
WH
Winston H.
My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking.
FH
Fletcher H.
It can store what we need, present it how we want, and match the processes we have and must use. It is cost effective, even at the top tier which we have elected to use.
GA
Graham A.
Exactly what we needed - cost effective, smart, adaptable, responsive, well suported.
GA
Graham A.
Very methodical and easy to use, very straight forward.
MH
Mel H.
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
GH
Georgina H.
Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable.
GA
Graham A.
It is very easy to use and train new people to use.
WH
Winston H.
The efficient scheduling, mobile accessibility and coordination, robust asset and inventory management, seamless integration, and brilliant customer support all in one place.
SP
Saurabh P.
It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway.
WH
Winston H.
Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.
GA
Graham A.
I have been using Field Magic for about 8 months and still cant create reports that I need.
FH
Fletcher H.
It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.
WH
Winston H.
My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking.
FH
Fletcher H.
It can store what we need, present it how we want, and match the processes we have and must use. It is cost effective, even at the top tier which we have elected to use.
GA
Graham A.
Exactly what we needed - cost effective, smart, adaptable, responsive, well suported.
GA
Graham A.
Very methodical and easy to use, very straight forward.
MH
Mel H.
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
GH
Georgina H.
Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable.
GA
Graham A.
It is very easy to use and train new people to use.
WH
Winston H.
The efficient scheduling, mobile accessibility and coordination, robust asset and inventory management, seamless integration, and brilliant customer support all in one place.
SP
Saurabh P.
It is sometimes hard to use when mobile coverage is poor. Its not a big problem as most places have Wi-Fi now anyway.
WH
Winston H.
Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.
GA
Graham A.
I have been using Field Magic for about 8 months and still cant create reports that I need.
FH
Fletcher H.
It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.
WH
Winston H.
My overall experience is definitely positive and I will continue to use Field Magic. It has allowed use to manage our jobs very clearly as well as having very solid job reports and asset tracking.
FH
Fletcher H.
It can store what we need, present it how we want, and match the processes we have and must use. It is cost effective, even at the top tier which we have elected to use.
GA
Graham A.
Exactly what we needed - cost effective, smart, adaptable, responsive, well suported.
GA
Graham A.
Very methodical and easy to use, very straight forward.
MH
Mel H.
The best part about this software is its cloud based so I can use it from anywhere and see what is going on. It is very quick to update and see where jobs are up to at any point.
GH
Georgina H.
Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable.
GA
Graham A.
It is very easy to use and train new people to use.
WH
Winston H.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.7
Ease of use
4.4
Features
4.3
Customer support
4.3
Pros and Cons from Skedulo users
No pros & cons found
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.1
Ease of use
4.3
Features
4.2
Customer support
4.7
Pros and Cons from TrackVia users +13
Requires no programming. Great support to set it up, much better than spreadsheets and has great ability to share information.
NJ
Naresh J.
If I could point to anything, it's the inability to shift records between similar tables rather than having to export and then import, losing any docs that were uploaded.
EC
Elizabeth C.
Amazing and easy to work with as a Super admin with help of great support team.
JW
Jonathan W.
Some of the reporting is limited and I know they are working on it.
JR
Jason R.
This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
JK
John Kenneth M.
The app is something that they and we are working on. Some small glitches that they are working on, but have limited effect on our day to day.
JR
Jason R.
This is a worth to spend for. I am very satisfied with this software that we really have a real-time data.
JK
John Kenneth M.
We use TrackVia for Anti Money Laundering and other audit and compliance purposes.
KP
Karen P.
I like the ability to make tables with relationships the can be compiled into separate views easily. The “low code” platform really helps small business.
AR
Verified reviewer
The highly customizable solution is easy to use and works well for our Business Analyst. The ease of use allows them to not only document the business processes but build solutions to support it.
BB
Bob B.
TrackVia is a great tool and I would highly recommend it for any business.
JL
Jessica L.
Awesome, flexible platform, with even better customer service.
BE
Brian E.
It has a good tracking workflow from the initialization to the end product. It is pretty flexible to integrate it with different project and teams.
HS
Harmandeep S.
It is a very intuitive and user-friendly program that has proved immensely useful in researching contracts, etc. The document merge is a dream.
EC
Elizabeth C.
The software is highly customizable and user friendly. It is much easier for our team to manage rather than having multiple shared sheets and files.
AR
Verified reviewer
Most impactful is sharing of information through out our departments. Integration between our Quickbooks online platform and recurring invoices.
MP
McDouglas P.
Requires no programming. Great support to set it up, much better than spreadsheets and has great ability to share information.
NJ
Naresh J.
If I could point to anything, it's the inability to shift records between similar tables rather than having to export and then import, losing any docs that were uploaded.
EC
Elizabeth C.
Amazing and easy to work with as a Super admin with help of great support team.
JW
Jonathan W.
Some of the reporting is limited and I know they are working on it.
JR
Jason R.
This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
JK
John Kenneth M.
The app is something that they and we are working on. Some small glitches that they are working on, but have limited effect on our day to day.
JR
Jason R.
This is a worth to spend for. I am very satisfied with this software that we really have a real-time data.
JK
John Kenneth M.
We use TrackVia for Anti Money Laundering and other audit and compliance purposes.
KP
Karen P.
I like the ability to make tables with relationships the can be compiled into separate views easily. The “low code” platform really helps small business.
AR
Verified reviewer
The highly customizable solution is easy to use and works well for our Business Analyst. The ease of use allows them to not only document the business processes but build solutions to support it.
BB
Bob B.
TrackVia is a great tool and I would highly recommend it for any business.
JL
Jessica L.
Awesome, flexible platform, with even better customer service.
BE
Brian E.
It has a good tracking workflow from the initialization to the end product. It is pretty flexible to integrate it with different project and teams.
HS
Harmandeep S.
It is a very intuitive and user-friendly program that has proved immensely useful in researching contracts, etc. The document merge is a dream.
EC
Elizabeth C.
The software is highly customizable and user friendly. It is much easier for our team to manage rather than having multiple shared sheets and files.
AR
Verified reviewer
Most impactful is sharing of information through out our departments. Integration between our Quickbooks online platform and recurring invoices.
MP
McDouglas P.
Requires no programming. Great support to set it up, much better than spreadsheets and has great ability to share information.
NJ
Naresh J.
If I could point to anything, it's the inability to shift records between similar tables rather than having to export and then import, losing any docs that were uploaded.
EC
Elizabeth C.
Amazing and easy to work with as a Super admin with help of great support team.
JW
Jonathan W.
Some of the reporting is limited and I know they are working on it.
JR
Jason R.
This software is a big help for every work industry. I am so glad that this software will literally remove the usage of paper.
JK
John Kenneth M.
The app is something that they and we are working on. Some small glitches that they are working on, but have limited effect on our day to day.
JR
Jason R.
This is a worth to spend for. I am very satisfied with this software that we really have a real-time data.
JK
John Kenneth M.
We use TrackVia for Anti Money Laundering and other audit and compliance purposes.
KP
Karen P.
I like the ability to make tables with relationships the can be compiled into separate views easily. The “low code” platform really helps small business.
AR
Verified reviewer
The highly customizable solution is easy to use and works well for our Business Analyst. The ease of use allows them to not only document the business processes but build solutions to support it.
BB
Bob B.
TrackVia is a great tool and I would highly recommend it for any business.
JL
Jessica L.
Awesome, flexible platform, with even better customer service.
BE
Brian E.
It has a good tracking workflow from the initialization to the end product. It is pretty flexible to integrate it with different project and teams.
HS
Harmandeep S.
It is a very intuitive and user-friendly program that has proved immensely useful in researching contracts, etc. The document merge is a dream.
EC
Elizabeth C.
The software is highly customizable and user friendly. It is much easier for our team to manage rather than having multiple shared sheets and files.
AR
Verified reviewer
Most impactful is sharing of information through out our departments. Integration between our Quickbooks online platform and recurring invoices.
MP
McDouglas P.
Reviews Sentiment
No reviews
Positive Reviews
No reviews
Rating Breakdown
Value for money
0.0
Ease of use
0.0
Features
0.0
Customer support
0.0
Pros and Cons from Operix users
No pros & cons found
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
3.9
Ease of use
3.7
Features
3.8
Customer support
4.0
Pros and Cons from ServiceWorks users +15
I run a team of about 7 techs as of now and we have had used many of other softwares and this is by far the best. Customer service is friendly and helps you with every need.
DB
Dean B.
When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
SB
Susan B.
The ability to break each job down to its component cost and let you know what your true cost and margins are on each job is great.
PW
Paul W.
This was a terrible experience and you stole our money, as we paid for a year's worth of service in advance.
PW
Price W.
The support from ServiceWorks has been FANTASTIC. I would highly recommend this product.
MC
Matt C.
We are looking for another program to replace this one since we are very unhappy with the program.
RS
Rachel S.
Their system is very user friendly and I love the customization for their format.
DB
Dean B.
The amount of glitches we had to deal with and the amount of issues still unresolved major part of program broken and still no fix.
WL
William L.
It helped us to move completely remote. My technicians love being free of having to stop in the office for their routes and love not having paper tickets anymore.
CG
Candice G.
No feature for a PO # which is very critical for our business.
LJ
Larry J.
The software does help organize service calls and the ability to add custom fields does help to tailor it to my needs.
KV
Katherine V.
Getting our techs to use it has also been difficult for that same reason. Because we are a very busy small business we just don't have the time that is needed to sit down and figure it all out.
KC
Karen C.
Overall the software is amazing and easy to use after you played around a bit.
TS
Tanja S.
It doesn’t integrate with quick books and no one there known how to make it work its been going on for three years now. I would have changed by now and i still might change for next year.
sc
steve c.
I do like the ease of setting up jobs to configure for my business.
KV
Katherine V.
In fact, reps indicated several times that I was their guinea pig (for no pay) in helping identify all of their bugs.
LR
Linda R.
It is integrated with Service Power, Service Bench, Quickbook and Shopify. The warranty/claim submission is a very smooth process where many hours of time has been saved.
MD
Mugdha D.
Good, customer service may not get to you TODAY, but will return your call. SENSITIVE CONTENT] was / is VERY patient and helpful with us.
JS
Joseph S.
I run a team of about 7 techs as of now and we have had used many of other softwares and this is by far the best. Customer service is friendly and helps you with every need.
DB
Dean B.
When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
SB
Susan B.
The ability to break each job down to its component cost and let you know what your true cost and margins are on each job is great.
PW
Paul W.
This was a terrible experience and you stole our money, as we paid for a year's worth of service in advance.
PW
Price W.
The support from ServiceWorks has been FANTASTIC. I would highly recommend this product.
MC
Matt C.
We are looking for another program to replace this one since we are very unhappy with the program.
RS
Rachel S.
Their system is very user friendly and I love the customization for their format.
DB
Dean B.
The amount of glitches we had to deal with and the amount of issues still unresolved major part of program broken and still no fix.
WL
William L.
It helped us to move completely remote. My technicians love being free of having to stop in the office for their routes and love not having paper tickets anymore.
CG
Candice G.
No feature for a PO # which is very critical for our business.
LJ
Larry J.
The software does help organize service calls and the ability to add custom fields does help to tailor it to my needs.
KV
Katherine V.
Getting our techs to use it has also been difficult for that same reason. Because we are a very busy small business we just don't have the time that is needed to sit down and figure it all out.
KC
Karen C.
Overall the software is amazing and easy to use after you played around a bit.
TS
Tanja S.
It doesn’t integrate with quick books and no one there known how to make it work its been going on for three years now. I would have changed by now and i still might change for next year.
sc
steve c.
I do like the ease of setting up jobs to configure for my business.
KV
Katherine V.
In fact, reps indicated several times that I was their guinea pig (for no pay) in helping identify all of their bugs.
LR
Linda R.
It is integrated with Service Power, Service Bench, Quickbook and Shopify. The warranty/claim submission is a very smooth process where many hours of time has been saved.
MD
Mugdha D.
Good, customer service may not get to you TODAY, but will return your call. SENSITIVE CONTENT] was / is VERY patient and helpful with us.
JS
Joseph S.
I run a team of about 7 techs as of now and we have had used many of other softwares and this is by far the best. Customer service is friendly and helps you with every need.
DB
Dean B.
When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
SB
Susan B.
The ability to break each job down to its component cost and let you know what your true cost and margins are on each job is great.
PW
Paul W.
This was a terrible experience and you stole our money, as we paid for a year's worth of service in advance.
PW
Price W.
The support from ServiceWorks has been FANTASTIC. I would highly recommend this product.
MC
Matt C.
We are looking for another program to replace this one since we are very unhappy with the program.
RS
Rachel S.
Their system is very user friendly and I love the customization for their format.
DB
Dean B.
The amount of glitches we had to deal with and the amount of issues still unresolved major part of program broken and still no fix.
WL
William L.
It helped us to move completely remote. My technicians love being free of having to stop in the office for their routes and love not having paper tickets anymore.
CG
Candice G.
No feature for a PO # which is very critical for our business.
LJ
Larry J.
The software does help organize service calls and the ability to add custom fields does help to tailor it to my needs.
KV
Katherine V.
Getting our techs to use it has also been difficult for that same reason. Because we are a very busy small business we just don't have the time that is needed to sit down and figure it all out.
KC
Karen C.
Overall the software is amazing and easy to use after you played around a bit.
TS
Tanja S.
It doesn’t integrate with quick books and no one there known how to make it work its been going on for three years now. I would have changed by now and i still might change for next year.
sc
steve c.
I do like the ease of setting up jobs to configure for my business.
KV
Katherine V.
In fact, reps indicated several times that I was their guinea pig (for no pay) in helping identify all of their bugs.
LR
Linda R.
It is integrated with Service Power, Service Bench, Quickbook and Shopify. The warranty/claim submission is a very smooth process where many hours of time has been saved.
MD
Mugdha D.
Good, customer service may not get to you TODAY, but will return your call. SENSITIVE CONTENT] was / is VERY patient and helpful with us.
JS
Joseph S.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.4
Ease of use
4.4
Features
4.2
Customer support
4.4
Pros and Cons from Kickserv users +15
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
JD
John D.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
bb
brian b.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
MW
Mike W.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
JB
Josh B.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
DB
Denise B.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
LH
Lisa H.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
FW
Frank W.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
EB
Emily B.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
KP
Kari P.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
SW
Stephen W.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
SL
Stephanie L.
I like the ease of use, and the ease of scheduling appointments.
TB
Teresa B.
Kickserv is overall amazing an makes my job super easy.
LB
Lindsey B.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
SF
Scott F.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
AR
Verified reviewer
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
RL
Ruben L.
They always offer help icons. It is always being up to date to stay with the flow of new things.
LB
Lindsey B.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
RZ
Richard Z.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
JD
John D.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
bb
brian b.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
MW
Mike W.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
JB
Josh B.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
DB
Denise B.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
LH
Lisa H.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
FW
Frank W.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
EB
Emily B.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
KP
Kari P.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
SW
Stephen W.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
SL
Stephanie L.
I like the ease of use, and the ease of scheduling appointments.
TB
Teresa B.
Kickserv is overall amazing an makes my job super easy.
LB
Lindsey B.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
SF
Scott F.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
AR
Verified reviewer
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
RL
Ruben L.
They always offer help icons. It is always being up to date to stay with the flow of new things.
LB
Lindsey B.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
RZ
Richard Z.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
JD
John D.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
bb
brian b.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
MW
Mike W.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
JB
Josh B.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
DB
Denise B.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
LH
Lisa H.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
FW
Frank W.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
EB
Emily B.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
KP
Kari P.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
SW
Stephen W.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
SL
Stephanie L.
I like the ease of use, and the ease of scheduling appointments.
TB
Teresa B.
Kickserv is overall amazing an makes my job super easy.
LB
Lindsey B.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
SF
Scott F.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
AR
Verified reviewer
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
RL
Ruben L.
They always offer help icons. It is always being up to date to stay with the flow of new things.
LB
Lindsey B.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
RZ
Richard Z.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.3
Ease of use
4.3
Features
4.2
Customer support
4.7
Pros and Cons from Buildertrend users +15
Great array of tools to use in making the building process methodical, tools like the documents folder for all project drawings and specification are great. The integration with Xero was a big plus.
RM
Robert M.
Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.
CH
Chris H.
It has many great features that streamline communication with trades and help them to get paid on time. It’s a great way to organize multiple projects at a time.
JH
Joshua H.
This isnt to blame on buildertrend its just we struggle to get our sub contractors to cooperate using our online services.
GM
Greg M.
As mentioned above, job costing is such a great thing that can be accomplished. Sending bills out of BT is also a great aspect of the software.
SN
Susan N.
Our trades hate it because it is hard to use on their phones.
JP
Judyth P.
Super easy to use and introduce to clients. Great way to stay on top of the project as well as communicate between client and subs.
AR
Verified reviewer
As mentioned earlier its a shame the pricing is going up as much as it is.
MG
Matt G.
I liked that it covers just about all the bases and has a great notification tool. Lots of good options on how the information is received and shared as well as filter features.
RD
Robert D.
What I like most about BuilderTrend is it's ease of use, the customization ability of the software, and the ease of edit/revision.
DK
Dennis K.
Their customer service is unmatched in how responsive, friendly and helpful they are with questions or technical issues.
JS
Jeff S.
It is a great customer service tool that is good for all the customers - the client, the supervisors, fellow workers and subcontractors and the owner of the business.
TC
Tom C.
Really easy to use, great customer support and we loved the no start up cost just a very affordable monthly fee.
SS
Summer S.
Overall we are very happy with the software and are continually looking for ways to use more features to improve our processes.
PW
PHILIP W.
I like how everything integrates and the number of features it provides. I love that you can use it in the phone.
DP
Diana P.
Overall great experience. Our construction teams can export directly from buildertrends into quickbooks for ease of use.
KL
Kyle L.
A great software to keep your business organized. Very specific and detailed to help manage projects.
MS
Michele S.
This software has a good user interface and workflow. It seems easy enough to navigate for the average user.
JG
Jason G.
Great array of tools to use in making the building process methodical, tools like the documents folder for all project drawings and specification are great. The integration with Xero was a big plus.
RM
Robert M.
Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.
CH
Chris H.
It has many great features that streamline communication with trades and help them to get paid on time. It’s a great way to organize multiple projects at a time.
JH
Joshua H.
This isnt to blame on buildertrend its just we struggle to get our sub contractors to cooperate using our online services.
GM
Greg M.
As mentioned above, job costing is such a great thing that can be accomplished. Sending bills out of BT is also a great aspect of the software.
SN
Susan N.
Our trades hate it because it is hard to use on their phones.
JP
Judyth P.
Super easy to use and introduce to clients. Great way to stay on top of the project as well as communicate between client and subs.
AR
Verified reviewer
As mentioned earlier its a shame the pricing is going up as much as it is.
MG
Matt G.
I liked that it covers just about all the bases and has a great notification tool. Lots of good options on how the information is received and shared as well as filter features.
RD
Robert D.
What I like most about BuilderTrend is it's ease of use, the customization ability of the software, and the ease of edit/revision.
DK
Dennis K.
Their customer service is unmatched in how responsive, friendly and helpful they are with questions or technical issues.
JS
Jeff S.
It is a great customer service tool that is good for all the customers - the client, the supervisors, fellow workers and subcontractors and the owner of the business.
TC
Tom C.
Really easy to use, great customer support and we loved the no start up cost just a very affordable monthly fee.
SS
Summer S.
Overall we are very happy with the software and are continually looking for ways to use more features to improve our processes.
PW
PHILIP W.
I like how everything integrates and the number of features it provides. I love that you can use it in the phone.
DP
Diana P.
Overall great experience. Our construction teams can export directly from buildertrends into quickbooks for ease of use.
KL
Kyle L.
A great software to keep your business organized. Very specific and detailed to help manage projects.
MS
Michele S.
This software has a good user interface and workflow. It seems easy enough to navigate for the average user.
JG
Jason G.
Great array of tools to use in making the building process methodical, tools like the documents folder for all project drawings and specification are great. The integration with Xero was a big plus.
RM
Robert M.
Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.
CH
Chris H.
It has many great features that streamline communication with trades and help them to get paid on time. It’s a great way to organize multiple projects at a time.
JH
Joshua H.
This isnt to blame on buildertrend its just we struggle to get our sub contractors to cooperate using our online services.
GM
Greg M.
As mentioned above, job costing is such a great thing that can be accomplished. Sending bills out of BT is also a great aspect of the software.
SN
Susan N.
Our trades hate it because it is hard to use on their phones.
JP
Judyth P.
Super easy to use and introduce to clients. Great way to stay on top of the project as well as communicate between client and subs.
AR
Verified reviewer
As mentioned earlier its a shame the pricing is going up as much as it is.
MG
Matt G.
I liked that it covers just about all the bases and has a great notification tool. Lots of good options on how the information is received and shared as well as filter features.
RD
Robert D.
What I like most about BuilderTrend is it's ease of use, the customization ability of the software, and the ease of edit/revision.
DK
Dennis K.
Their customer service is unmatched in how responsive, friendly and helpful they are with questions or technical issues.
JS
Jeff S.
It is a great customer service tool that is good for all the customers - the client, the supervisors, fellow workers and subcontractors and the owner of the business.
TC
Tom C.
Really easy to use, great customer support and we loved the no start up cost just a very affordable monthly fee.
SS
Summer S.
Overall we are very happy with the software and are continually looking for ways to use more features to improve our processes.
PW
PHILIP W.
I like how everything integrates and the number of features it provides. I love that you can use it in the phone.
DP
Diana P.
Overall great experience. Our construction teams can export directly from buildertrends into quickbooks for ease of use.
KL
Kyle L.
A great software to keep your business organized. Very specific and detailed to help manage projects.
MS
Michele S.
This software has a good user interface and workflow. It seems easy enough to navigate for the average user.
JG
Jason G.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.3
Ease of use
4.3
Features
4.3
Customer support
4.2
Pros and Cons from CRM RUNNER users
No pros & cons found
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.3
Ease of use
4.3
Features
4.1
Customer support
4.2
Pros and Cons from Synchroteam users 
+15
For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer.
AR
Verified reviewer
I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible.
Ryan P.
This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.
Stephen G.
This error will cost me hundreds of hours and thousand of dollars to move my data.
William D.
The support staff is awesome and provides great support as needed. The software is pretty straight forward.
SH
Steven H.
Before I was stuck with pen and paper and my business was down and unsatisfied customers. By using Synchroteam my business went from 13 jobs per day to 21.
UK
Uzair Khan
The capability to monitor progress has improved, as has the ability to support last minute changes.
Rv
Reinoudt v.
It is a bit hard to understand some of the documentation. Took some time to set up a custom job report.
BW
Ben W.
Its been great we had on issue initially with the API version initially but so far has been a good experience.
AS
Aniel S.
What I liked most was the ease of use and the intuitiveness of the processes. It's easy, it's simple, it's quick to implement and above all the support is very agile and efficient.
JL
Jose Luis P.
Its give and take with service software being you get some advantages with some and less or more with others. Synchroteam is a great software and functions as expected.
SH
Steven H.
Reat flexibility, excellent customer service, value for money compared to other products very good.
AR
Verified reviewer
We really enjoy having the mapping function available, and having technicians with the ability to see what roles & jobs they can perform. Very easy to get the job into the right hands.
AR
Verified reviewer
I really appreciate that this platform is quite comprehensive in terms of functionality.
Carlos Orlando R.
Easy to use and good suport from Synchroteam when you contact them.
MP
Manuel P.
Price was the winning factor to why I started using this product.
Ryan P.
Overall this is a great product to be able to keep our team organized and being able to track existing and past jobs.
AB
Adam B.
Well documented and easy to set up. Open and easy to integrate with partners and own applications.
Rv
Reinoudt v.
For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer.
AR
Verified reviewer
I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible.
Ryan P.
This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.
Stephen G.
This error will cost me hundreds of hours and thousand of dollars to move my data.
William D.
The support staff is awesome and provides great support as needed. The software is pretty straight forward.
SH
Steven H.
Before I was stuck with pen and paper and my business was down and unsatisfied customers. By using Synchroteam my business went from 13 jobs per day to 21.
UK
Uzair Khan
The capability to monitor progress has improved, as has the ability to support last minute changes.
Rv
Reinoudt v.
It is a bit hard to understand some of the documentation. Took some time to set up a custom job report.
BW
Ben W.
Its been great we had on issue initially with the API version initially but so far has been a good experience.
AS
Aniel S.
What I liked most was the ease of use and the intuitiveness of the processes. It's easy, it's simple, it's quick to implement and above all the support is very agile and efficient.
JL
Jose Luis P.
Its give and take with service software being you get some advantages with some and less or more with others. Synchroteam is a great software and functions as expected.
SH
Steven H.
Reat flexibility, excellent customer service, value for money compared to other products very good.
AR
Verified reviewer
We really enjoy having the mapping function available, and having technicians with the ability to see what roles & jobs they can perform. Very easy to get the job into the right hands.
AR
Verified reviewer
I really appreciate that this platform is quite comprehensive in terms of functionality.
Carlos Orlando R.
Easy to use and good suport from Synchroteam when you contact them.
MP
Manuel P.
Price was the winning factor to why I started using this product.
Ryan P.
Overall this is a great product to be able to keep our team organized and being able to track existing and past jobs.
AB
Adam B.
Well documented and easy to set up. Open and easy to integrate with partners and own applications.
Rv
Reinoudt v.
For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer.
AR
Verified reviewer
I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible.
Ryan P.
This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.
Stephen G.
This error will cost me hundreds of hours and thousand of dollars to move my data.
William D.
The support staff is awesome and provides great support as needed. The software is pretty straight forward.
SH
Steven H.
Before I was stuck with pen and paper and my business was down and unsatisfied customers. By using Synchroteam my business went from 13 jobs per day to 21.
UK
Uzair Khan
The capability to monitor progress has improved, as has the ability to support last minute changes.
Rv
Reinoudt v.
It is a bit hard to understand some of the documentation. Took some time to set up a custom job report.
BW
Ben W.
Its been great we had on issue initially with the API version initially but so far has been a good experience.
AS
Aniel S.
What I liked most was the ease of use and the intuitiveness of the processes. It's easy, it's simple, it's quick to implement and above all the support is very agile and efficient.
JL
Jose Luis P.
Its give and take with service software being you get some advantages with some and less or more with others. Synchroteam is a great software and functions as expected.
SH
Steven H.
Reat flexibility, excellent customer service, value for money compared to other products very good.
AR
Verified reviewer
We really enjoy having the mapping function available, and having technicians with the ability to see what roles & jobs they can perform. Very easy to get the job into the right hands.
AR
Verified reviewer
I really appreciate that this platform is quite comprehensive in terms of functionality.
Carlos Orlando R.
Easy to use and good suport from Synchroteam when you contact them.
MP
Manuel P.
Price was the winning factor to why I started using this product.
Ryan P.
Overall this is a great product to be able to keep our team organized and being able to track existing and past jobs.
AB
Adam B.
Well documented and easy to set up. Open and easy to integrate with partners and own applications.
Rv
Reinoudt v.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.3
Ease of use
4.5
Features
4.3
Customer support
4.6
Pros and Cons from Fieldwire users +15
The ease of use, flipping through drawing sets, and accessibility of information in the field. Ability to create, assign, and monitor tasks is great, especially during the punch list phase.
CK
Corey K.
The fee structure for pro users is very confusing.
JS
Jeremy S.
Positive, I highly recommend this software especially for any project documentation tracking purposes. Still room for improvement but I choose Fieldwire over its Autodesk competitor.
DE
Donnie E.
Right now searching/filtering through images is limited.
DE
Donnie E.
This program has saved us time and money on these projects. Great way to track quality control.
JZ
Jessica Z.
Currently this software is limited for my use for field reports and punch lists.
PB
Patrick B.
Fieldwire is a great app and has help me with my business immensely, the support team have alway been there and have alway responded quickly.
PB
Paul B.
Time stamp feature is placed outside of image as reference. If image is exported their is no way to distinguish veracity of date & time taken.
DE
Donnie E.
The reporting aspect of fieldwire is brilliant too as it allows us to present data and information to our clients in a organised and easy to follow way.
BW
Ben W.
Great app that encourages team collaboration on projects.
SR
Sarah R.
Overall we are very happy with fieldwire capabilities. We are able to track projects and update information live plus draw in red lines after each shift.
SE
Sam E.
I also enjoy how the tasks and checklists can be added to our maps and plans. The app is also very user friendly and makes walking job sites a breeze and allows for quick turn around times.
SR
Sarah R.
Friendly user , easy to follow and costumer service.
JP
Jerome P.
Customer service has been helpful when needed, and there is a library of videos online to assist with questions or training.
PB
Patrick B.
If I have to write an RFI I can take picture and integrate them into the Blue prints to generate something on the spot. It is helpful you can markup any PDF drawings on your iPad or phone as well.
AR
Verified reviewer
Easy to use and share information with other users.
IC
Ian C.
Simple and easy to use, plans can be scrolled and zoomed in/out quickly, easily marked up, or scaled for distance estimates. Project pictures are easy to take and view.
PH
Patrick H.
Integration of photographs and notes with plan positioning. Ease of generating reports.
JC
Jean Charles V.
The ease of use, flipping through drawing sets, and accessibility of information in the field. Ability to create, assign, and monitor tasks is great, especially during the punch list phase.
CK
Corey K.
The fee structure for pro users is very confusing.
JS
Jeremy S.
Positive, I highly recommend this software especially for any project documentation tracking purposes. Still room for improvement but I choose Fieldwire over its Autodesk competitor.
DE
Donnie E.
Right now searching/filtering through images is limited.
DE
Donnie E.
This program has saved us time and money on these projects. Great way to track quality control.
JZ
Jessica Z.
Currently this software is limited for my use for field reports and punch lists.
PB
Patrick B.
Fieldwire is a great app and has help me with my business immensely, the support team have alway been there and have alway responded quickly.
PB
Paul B.
Time stamp feature is placed outside of image as reference. If image is exported their is no way to distinguish veracity of date & time taken.
DE
Donnie E.
The reporting aspect of fieldwire is brilliant too as it allows us to present data and information to our clients in a organised and easy to follow way.
BW
Ben W.
Great app that encourages team collaboration on projects.
SR
Sarah R.
Overall we are very happy with fieldwire capabilities. We are able to track projects and update information live plus draw in red lines after each shift.
SE
Sam E.
I also enjoy how the tasks and checklists can be added to our maps and plans. The app is also very user friendly and makes walking job sites a breeze and allows for quick turn around times.
SR
Sarah R.
Friendly user , easy to follow and costumer service.
JP
Jerome P.
Customer service has been helpful when needed, and there is a library of videos online to assist with questions or training.
PB
Patrick B.
If I have to write an RFI I can take picture and integrate them into the Blue prints to generate something on the spot. It is helpful you can markup any PDF drawings on your iPad or phone as well.
AR
Verified reviewer
Easy to use and share information with other users.
IC
Ian C.
Simple and easy to use, plans can be scrolled and zoomed in/out quickly, easily marked up, or scaled for distance estimates. Project pictures are easy to take and view.
PH
Patrick H.
Integration of photographs and notes with plan positioning. Ease of generating reports.
JC
Jean Charles V.
The ease of use, flipping through drawing sets, and accessibility of information in the field. Ability to create, assign, and monitor tasks is great, especially during the punch list phase.
CK
Corey K.
The fee structure for pro users is very confusing.
JS
Jeremy S.
Positive, I highly recommend this software especially for any project documentation tracking purposes. Still room for improvement but I choose Fieldwire over its Autodesk competitor.
DE
Donnie E.
Right now searching/filtering through images is limited.
DE
Donnie E.
This program has saved us time and money on these projects. Great way to track quality control.
JZ
Jessica Z.
Currently this software is limited for my use for field reports and punch lists.
PB
Patrick B.
Fieldwire is a great app and has help me with my business immensely, the support team have alway been there and have alway responded quickly.
PB
Paul B.
Time stamp feature is placed outside of image as reference. If image is exported their is no way to distinguish veracity of date & time taken.
DE
Donnie E.
The reporting aspect of fieldwire is brilliant too as it allows us to present data and information to our clients in a organised and easy to follow way.
BW
Ben W.
Great app that encourages team collaboration on projects.
SR
Sarah R.
Overall we are very happy with fieldwire capabilities. We are able to track projects and update information live plus draw in red lines after each shift.
SE
Sam E.
I also enjoy how the tasks and checklists can be added to our maps and plans. The app is also very user friendly and makes walking job sites a breeze and allows for quick turn around times.
SR
Sarah R.
Friendly user , easy to follow and costumer service.
JP
Jerome P.
Customer service has been helpful when needed, and there is a library of videos online to assist with questions or training.
PB
Patrick B.
If I have to write an RFI I can take picture and integrate them into the Blue prints to generate something on the spot. It is helpful you can markup any PDF drawings on your iPad or phone as well.
AR
Verified reviewer
Easy to use and share information with other users.
IC
Ian C.
Simple and easy to use, plans can be scrolled and zoomed in/out quickly, easily marked up, or scaled for distance estimates. Project pictures are easy to take and view.
PH
Patrick H.
Integration of photographs and notes with plan positioning. Ease of generating reports.
JC
Jean Charles V.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.3
Ease of use
4.2
Features
4.4
Customer support
4.4
Pros and Cons from Ventus users +15
The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy.
KO
Kimberly O.
The programming is very unstable. Most of the time, when a new release it's out, it messes up something that was working correctly before.
AM
Anita M.
The support was, and continues to be great, and I have the highest degree of confidence when I do have to call that issues are taken care of quickly. These guys really deserve an award.
YW
Yvette W.
Crystal reports have been a struggle for us, when running reports.
JE
Jessica E.
The applications are user friendly and the closing per month is quick and efficient. If you encounter any difficulties the support is outstanding.
CM
Consiglia M.
Not everyone learns at the same rate and everyone hates change.
KF
Krista F.
The ease of usability, easy to find what i am looking for and track my work flow. The ability to change the sites that we take care of.
sm
steve m.
My only dislike is that due to the system constantly being enhanced via software updates, our company experiences a higher than desirable frequency of bugs and issues when we do software updates.
RL
Ryan L.
Ability to transfer Estimate to Job Cost and Service. The ease of searching is great.
RD
Regina D.
All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.
TJ
Teresa J.
Top marks for customer support. Having an integrated solution for all our business is very efficient.
DA
Douglas A.
Having such a great customer service team when dealing with software changes and updates, even when trying to navigate areas in the program your company has yet utilized they have never let us down.
FM
FELICIA M.
Have the ability to schedule our preventative maintenance.
sm
steve m.
The mobile data and dispatching part of the software is worth every penny. Our techs can now do their paperwork on their phone and it has made dispatching so much more efficient.
SL
Shelly L.
We were lacking in the inventory/bar coding processes and are slowly becoming better at using this feature. It made Physical Count a lot faster.
RD
Regina D.
It is a fully integrated product from purchase orders to dispatch to all things financial. We don't have to go outside the VMS product for supporting software such as an accounting product.
DD
Dee Dee D.
We always come back from the conference with new information and ideas for improving our workflow. Above everything else, we value the Vertical Market Support staff.
TJ
Teresa J.
Also, the ability to transfer estimates to a job or service ticket will change things for us and make us more efficient.
RD
Regina D.
The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy.
KO
Kimberly O.
The programming is very unstable. Most of the time, when a new release it's out, it messes up something that was working correctly before.
AM
Anita M.
The support was, and continues to be great, and I have the highest degree of confidence when I do have to call that issues are taken care of quickly. These guys really deserve an award.
YW
Yvette W.
Crystal reports have been a struggle for us, when running reports.
JE
Jessica E.
The applications are user friendly and the closing per month is quick and efficient. If you encounter any difficulties the support is outstanding.
CM
Consiglia M.
Not everyone learns at the same rate and everyone hates change.
KF
Krista F.
The ease of usability, easy to find what i am looking for and track my work flow. The ability to change the sites that we take care of.
sm
steve m.
My only dislike is that due to the system constantly being enhanced via software updates, our company experiences a higher than desirable frequency of bugs and issues when we do software updates.
RL
Ryan L.
Ability to transfer Estimate to Job Cost and Service. The ease of searching is great.
RD
Regina D.
All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.
TJ
Teresa J.
Top marks for customer support. Having an integrated solution for all our business is very efficient.
DA
Douglas A.
Having such a great customer service team when dealing with software changes and updates, even when trying to navigate areas in the program your company has yet utilized they have never let us down.
FM
FELICIA M.
Have the ability to schedule our preventative maintenance.
sm
steve m.
The mobile data and dispatching part of the software is worth every penny. Our techs can now do their paperwork on their phone and it has made dispatching so much more efficient.
SL
Shelly L.
We were lacking in the inventory/bar coding processes and are slowly becoming better at using this feature. It made Physical Count a lot faster.
RD
Regina D.
It is a fully integrated product from purchase orders to dispatch to all things financial. We don't have to go outside the VMS product for supporting software such as an accounting product.
DD
Dee Dee D.
We always come back from the conference with new information and ideas for improving our workflow. Above everything else, we value the Vertical Market Support staff.
TJ
Teresa J.
Also, the ability to transfer estimates to a job or service ticket will change things for us and make us more efficient.
RD
Regina D.
The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy.
KO
Kimberly O.
The programming is very unstable. Most of the time, when a new release it's out, it messes up something that was working correctly before.
AM
Anita M.
The support was, and continues to be great, and I have the highest degree of confidence when I do have to call that issues are taken care of quickly. These guys really deserve an award.
YW
Yvette W.
Crystal reports have been a struggle for us, when running reports.
JE
Jessica E.
The applications are user friendly and the closing per month is quick and efficient. If you encounter any difficulties the support is outstanding.
CM
Consiglia M.
Not everyone learns at the same rate and everyone hates change.
KF
Krista F.
The ease of usability, easy to find what i am looking for and track my work flow. The ability to change the sites that we take care of.
sm
steve m.
My only dislike is that due to the system constantly being enhanced via software updates, our company experiences a higher than desirable frequency of bugs and issues when we do software updates.
RL
Ryan L.
Ability to transfer Estimate to Job Cost and Service. The ease of searching is great.
RD
Regina D.
All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.
TJ
Teresa J.
Top marks for customer support. Having an integrated solution for all our business is very efficient.
DA
Douglas A.
Having such a great customer service team when dealing with software changes and updates, even when trying to navigate areas in the program your company has yet utilized they have never let us down.
FM
FELICIA M.
Have the ability to schedule our preventative maintenance.
sm
steve m.
The mobile data and dispatching part of the software is worth every penny. Our techs can now do their paperwork on their phone and it has made dispatching so much more efficient.
SL
Shelly L.
We were lacking in the inventory/bar coding processes and are slowly becoming better at using this feature. It made Physical Count a lot faster.
RD
Regina D.
It is a fully integrated product from purchase orders to dispatch to all things financial. We don't have to go outside the VMS product for supporting software such as an accounting product.
DD
Dee Dee D.
We always come back from the conference with new information and ideas for improving our workflow. Above everything else, we value the Vertical Market Support staff.
TJ
Teresa J.
Also, the ability to transfer estimates to a job or service ticket will change things for us and make us more efficient.
RD
Regina D.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.0
Ease of use
4.2
Features
4.1
Customer support
4.2
Pros and Cons from Autodesk Construction Cloud users 
+15
The ease of the program has been great. The ability to obtain the information out in the field is a plus benefit.
DV
Deborah V.
Plangrid has a function to add hyperlinks within the planes, so that they lead directly to another plane. This system is very uncomfortable, and tends to make the platform collapse, so it is useless.
Feastre L.
Awesome history set, mark-up capability, submittal/document integration, punch lists, the list goes on and on. Very intuitive interface and our field guys love it.
CS
Chris S.
PlanGrid is an arrogant, self centered company that refuses to be of help when asked. I have recorded complaints with the California BBB and the FTC.
BC
Billie C.
They want you to succeed, they want to help you fix any issues that arise - they're part of our team and we appreciate their excellent customer and technical support.
MF
Morgan F.
The interface is still difficult to navigate for more seasoned professionals which can cause them frustration.
MJ
Michael J.
The collaboration features are straightforward and work seamlessly allowing for great cooperation and efficiency when reviewing submittals, rfis, or drawings and designs.
Joshua D.
Try to battle off more than it can chew, which can make the coordination process more difficult. Too many built-in functions and no lite alternatives for our specifications.
Imtiaz S.
Very appealing graphics in 2d and 3d, nice document management and some options for automation with the workflows.
TH
Tiago H.
Very useful during the design and coordination phase of the job where issue resolution and clash detection is most important.
AR
Verified reviewer
Pretty intuitive and easy to learn. It is good for teaching owners, architects, etc, on board to use on the project.
AR
Verified reviewer
Overall, BIM is a great product. Documenting issues, checklists and being to upload pictures helps the overall whole project, and saves time and money in change orders.
SG
Steve G.
Tracking the punchlist and rolling completion problems is excellent. The experience with BIM360 is nice if you use the entire BIM360 cycle.
Imtiaz S.
This software have changed our way of working thru the time and we are now using it on a daily basic. Ohhh yes, you have to try the customer service, probably the best one that I have ever add.
SG
Simon G.
The ability to view and explore 3D models right in the browser as well as the ability to have the 2D sheet view in the corner of the screen to easily identity location within the model.
SC
Sonya C.
This is a great program for the building industry easily upload your plans, make annotations, notes, and even scale things right off your tablet.
Mg
Matt g.
Good Integration Software for Mid-Level Company.
Imtiaz S.
With current price I imagine it is a solution for large (10 000 sqm) project when your company is involved form design to construction.
JJ
Jacek J.
The ease of the program has been great. The ability to obtain the information out in the field is a plus benefit.
DV
Deborah V.
Plangrid has a function to add hyperlinks within the planes, so that they lead directly to another plane. This system is very uncomfortable, and tends to make the platform collapse, so it is useless.
Feastre L.
Awesome history set, mark-up capability, submittal/document integration, punch lists, the list goes on and on. Very intuitive interface and our field guys love it.
CS
Chris S.
PlanGrid is an arrogant, self centered company that refuses to be of help when asked. I have recorded complaints with the California BBB and the FTC.
BC
Billie C.
They want you to succeed, they want to help you fix any issues that arise - they're part of our team and we appreciate their excellent customer and technical support.
MF
Morgan F.
The interface is still difficult to navigate for more seasoned professionals which can cause them frustration.
MJ
Michael J.
The collaboration features are straightforward and work seamlessly allowing for great cooperation and efficiency when reviewing submittals, rfis, or drawings and designs.
Joshua D.
Try to battle off more than it can chew, which can make the coordination process more difficult. Too many built-in functions and no lite alternatives for our specifications.
Imtiaz S.
Very appealing graphics in 2d and 3d, nice document management and some options for automation with the workflows.
TH
Tiago H.
Very useful during the design and coordination phase of the job where issue resolution and clash detection is most important.
AR
Verified reviewer
Pretty intuitive and easy to learn. It is good for teaching owners, architects, etc, on board to use on the project.
AR
Verified reviewer
Overall, BIM is a great product. Documenting issues, checklists and being to upload pictures helps the overall whole project, and saves time and money in change orders.
SG
Steve G.
Tracking the punchlist and rolling completion problems is excellent. The experience with BIM360 is nice if you use the entire BIM360 cycle.
Imtiaz S.
This software have changed our way of working thru the time and we are now using it on a daily basic. Ohhh yes, you have to try the customer service, probably the best one that I have ever add.
SG
Simon G.
The ability to view and explore 3D models right in the browser as well as the ability to have the 2D sheet view in the corner of the screen to easily identity location within the model.
SC
Sonya C.
This is a great program for the building industry easily upload your plans, make annotations, notes, and even scale things right off your tablet.
Mg
Matt g.
Good Integration Software for Mid-Level Company.
Imtiaz S.
With current price I imagine it is a solution for large (10 000 sqm) project when your company is involved form design to construction.
JJ
Jacek J.
The ease of the program has been great. The ability to obtain the information out in the field is a plus benefit.
DV
Deborah V.
Plangrid has a function to add hyperlinks within the planes, so that they lead directly to another plane. This system is very uncomfortable, and tends to make the platform collapse, so it is useless.
Feastre L.
Awesome history set, mark-up capability, submittal/document integration, punch lists, the list goes on and on. Very intuitive interface and our field guys love it.
CS
Chris S.
PlanGrid is an arrogant, self centered company that refuses to be of help when asked. I have recorded complaints with the California BBB and the FTC.
BC
Billie C.
They want you to succeed, they want to help you fix any issues that arise - they're part of our team and we appreciate their excellent customer and technical support.
MF
Morgan F.
The interface is still difficult to navigate for more seasoned professionals which can cause them frustration.
MJ
Michael J.
The collaboration features are straightforward and work seamlessly allowing for great cooperation and efficiency when reviewing submittals, rfis, or drawings and designs.
Joshua D.
Try to battle off more than it can chew, which can make the coordination process more difficult. Too many built-in functions and no lite alternatives for our specifications.
Imtiaz S.
Very appealing graphics in 2d and 3d, nice document management and some options for automation with the workflows.
TH
Tiago H.
Very useful during the design and coordination phase of the job where issue resolution and clash detection is most important.
AR
Verified reviewer
Pretty intuitive and easy to learn. It is good for teaching owners, architects, etc, on board to use on the project.
AR
Verified reviewer
Overall, BIM is a great product. Documenting issues, checklists and being to upload pictures helps the overall whole project, and saves time and money in change orders.
SG
Steve G.
Tracking the punchlist and rolling completion problems is excellent. The experience with BIM360 is nice if you use the entire BIM360 cycle.
Imtiaz S.
This software have changed our way of working thru the time and we are now using it on a daily basic. Ohhh yes, you have to try the customer service, probably the best one that I have ever add.
SG
Simon G.
The ability to view and explore 3D models right in the browser as well as the ability to have the 2D sheet view in the corner of the screen to easily identity location within the model.
SC
Sonya C.
This is a great program for the building industry easily upload your plans, make annotations, notes, and even scale things right off your tablet.
Mg
Matt g.
Good Integration Software for Mid-Level Company.
Imtiaz S.
With current price I imagine it is a solution for large (10 000 sqm) project when your company is involved form design to construction.
JJ
Jacek J.
Reviews Sentiment
Positive Reviews
100
%
Rating Breakdown
Value for money
4.9
Ease of use
4.8
Features
4.7
Customer support
4.8
Pros and Cons from Crew Control users +13
Ease of function and the dispatch system has lead to better communication with our service techs. We can see where they are in real time and submitting reports after the call is 100 times better.
CZ
Cindy Z.
Crew Control is THE one stop shop for scheduling multiple crews.
CG
Cindy G.
I like that we communicate any needs or suggestions and the customer service response is truly the best.
VS
Vanessa S.
Or when you re-send an invoice it doesn't show the original date sent.
NL
Niki L.
I love the ease of making work orders, scheduling and using a system that eliminates receipts, and all other paperwork.
CO
Chad O.
Mobile app could be a little better. Need a way to track PTO, sick days, etc. for employees.
WP
Will P.
Very good tool to keep everything organized and the ease of use makes it easy for everyone of us to use.
CO
Chad O.
The only con, would be it’s a little bit trickier to navigate on a phone.
CO
Chad O.
Easy to use, nice features, overall great for mobile.
AQ
Austin Q.
It has also streamlined the billing and works seamlessly with Quickbooks. It allows us the ability to look at the schedule and move jobs around which the crews can see from their device also.
DH
Daniel H.
We like the ability to dispatch technicians and to capture timely photos back throughout the day.
CC
Carl C.
The price point is affordable and I enjoy the new pushed updates.
NL
Niki L.
The software is easy to use and visually helps understand what the schedule is for each crew each day.
BM
Brian M.
I have been much more efficient. The biggest help is the automatic customer notifications and the schedule being made for the entire year.
JN
Jeff N.
The customer service team was top notch during the whole process.
SD
Steven D.
Crewcontrol has been a very easy program to set up, use from day to day on both the field and admin sides, and is priced very very well.
WP
Will P.
Ease of function and the dispatch system has lead to better communication with our service techs. We can see where they are in real time and submitting reports after the call is 100 times better.
CZ
Cindy Z.
Crew Control is THE one stop shop for scheduling multiple crews.
CG
Cindy G.
I like that we communicate any needs or suggestions and the customer service response is truly the best.
VS
Vanessa S.
Or when you re-send an invoice it doesn't show the original date sent.
NL
Niki L.
I love the ease of making work orders, scheduling and using a system that eliminates receipts, and all other paperwork.
CO
Chad O.
Mobile app could be a little better. Need a way to track PTO, sick days, etc. for employees.
WP
Will P.
Very good tool to keep everything organized and the ease of use makes it easy for everyone of us to use.
CO
Chad O.
The only con, would be it’s a little bit trickier to navigate on a phone.
CO
Chad O.
Easy to use, nice features, overall great for mobile.
AQ
Austin Q.
It has also streamlined the billing and works seamlessly with Quickbooks. It allows us the ability to look at the schedule and move jobs around which the crews can see from their device also.
DH
Daniel H.
We like the ability to dispatch technicians and to capture timely photos back throughout the day.
CC
Carl C.
The price point is affordable and I enjoy the new pushed updates.
NL
Niki L.
The software is easy to use and visually helps understand what the schedule is for each crew each day.
BM
Brian M.
I have been much more efficient. The biggest help is the automatic customer notifications and the schedule being made for the entire year.
JN
Jeff N.
The customer service team was top notch during the whole process.
SD
Steven D.
Crewcontrol has been a very easy program to set up, use from day to day on both the field and admin sides, and is priced very very well.
WP
Will P.
Ease of function and the dispatch system has lead to better communication with our service techs. We can see where they are in real time and submitting reports after the call is 100 times better.
CZ
Cindy Z.
Crew Control is THE one stop shop for scheduling multiple crews.
CG
Cindy G.
I like that we communicate any needs or suggestions and the customer service response is truly the best.
VS
Vanessa S.
Or when you re-send an invoice it doesn't show the original date sent.
NL
Niki L.
I love the ease of making work orders, scheduling and using a system that eliminates receipts, and all other paperwork.
CO
Chad O.
Mobile app could be a little better. Need a way to track PTO, sick days, etc. for employees.
WP
Will P.
Very good tool to keep everything organized and the ease of use makes it easy for everyone of us to use.
CO
Chad O.
The only con, would be it’s a little bit trickier to navigate on a phone.
CO
Chad O.
Easy to use, nice features, overall great for mobile.
AQ
Austin Q.
It has also streamlined the billing and works seamlessly with Quickbooks. It allows us the ability to look at the schedule and move jobs around which the crews can see from their device also.
DH
Daniel H.
We like the ability to dispatch technicians and to capture timely photos back throughout the day.
CC
Carl C.
The price point is affordable and I enjoy the new pushed updates.
NL
Niki L.
The software is easy to use and visually helps understand what the schedule is for each crew each day.
BM
Brian M.
I have been much more efficient. The biggest help is the automatic customer notifications and the schedule being made for the entire year.
JN
Jeff N.
The customer service team was top notch during the whole process.
SD
Steven D.
Crewcontrol has been a very easy program to set up, use from day to day on both the field and admin sides, and is priced very very well.
WP
Will P.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.4
Ease of use
4.4
Features
4.6
Customer support
4.7
Pros and Cons from Visual Planning users 
+10
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
MS
Mary S.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
MW
Marisa W.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
NW
Nate W.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
ana n.
Visual Planning is a perfect project management platform which helps to improve collaboration.
AR
Verified reviewer
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
TW
Trevor W.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
GC
Gary C.
Very friendly for dev/admin teams. Technical product Support is very good.
VB
Vikram B.
The flexibility is the best feature. We can easily create views and displays and customize the software.
VD
Vu D.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
TW
Trevor W.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
JL
JP L.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
AR
Verified reviewer
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
JL
JP L.
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
MS
Mary S.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
MW
Marisa W.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
NW
Nate W.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
ana n.
Visual Planning is a perfect project management platform which helps to improve collaboration.
AR
Verified reviewer
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
TW
Trevor W.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
GC
Gary C.
Very friendly for dev/admin teams. Technical product Support is very good.
VB
Vikram B.
The flexibility is the best feature. We can easily create views and displays and customize the software.
VD
Vu D.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
TW
Trevor W.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
JL
JP L.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
AR
Verified reviewer
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
JL
JP L.
We are pleased that what we thought we were buying is what we ended up with as our end product. Overall we are very pleased.
MS
Mary S.
While it is a good thing, so an outsider/average user it can be confusing or intimidating.
MW
Marisa W.
Overall, a great experience with Visual Planning. From implementation, to customization, training, support - it's all great and the platform helps us run much more efficiently than we were previously.
NW
Nate W.
Initial setup and customization require a bit of time and effort which can be a hurdle for small businesses or teams with limited resources.
ana n.
Visual Planning is a perfect project management platform which helps to improve collaboration.
AR
Verified reviewer
It isn't a 2 minute setup, which won't work too well for small businesses, as it front loads some of the costs.
TW
Trevor W.
During the development and implementation phases , we had superb customer service from Oakfield Software. They were always on hand , either via email or on the phone We could not fault them.
GC
Gary C.
Very friendly for dev/admin teams. Technical product Support is very good.
VB
Vikram B.
The flexibility is the best feature. We can easily create views and displays and customize the software.
VD
Vu D.
It is now easier to 'see' the key data, manage it and share it, making it highly valuable for the business and allowing us to operate efficiently and effectively.
TW
Trevor W.
I like how flexible the tool is when is comes to configurating the options needed. It is also really easy to use.
JL
JP L.
Visual Planning software is user-frienly. It is very easy to start using it, and easy to learn how to navigate through it.
AR
Verified reviewer
We have a lot of projects to manage and equipment as well. VP really helps make it all work together without the complexity of other tools.
JL
JP L.
Reviews Sentiment
Positive Reviews
Rating Breakdown
Value for money
4.5
Ease of use
4.5
Features
4.4
Customer support
4.7
Pros and Cons from ServiceTrade users 
+15
Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
AR
Verified reviewer
The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
AB
Alberto B.
Both the people and the product are great. It is a great fit for our organization.
MB
Mace B.
Unable to delete accidental photos from jobs. However this May be a admin issue).
RL
Randall L.
They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.
NR
Nicholas R.
I would like a way to comment on deficiencies and have an option to reject repair quotes with deficiencies attached with out them coming back into the system.
Wileen C.
Good experience great help streamlining the service and customer friendly.
MF
Mike F.
Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.
CS
Carl S.
I love everything i was the biggest supported to implement software.
LA
Liss A.
Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.
LW
Lorna W.
Helps keep all jobs organized, the map feature is the greatest tool for time management.
SS
Scott S.
Quotes can go out much quicker and more efficiently than in the past. Documentation and transparency for the customer has been great for retention and referrals.
MH
Micah H.
The customer portal is a feature we offer to our customers that sets us apart from other companies. Ease of use in the field makes our technicians lives better.
AR
Verified reviewer
Ease of use - With the training provided on how to operate the system, it is very easy to pick up and run with.
TC
Tim C.
The ease and simplicity the program is to use both on the administrative side and the field side.
RF
Reggie F.
We find the software useful to track work and quotes for our customers. A valuable tool to increase revenue and watch tech profitability.
DM
Dan M.
I use Service Trade every day to quote, for customer service, for scheduling, for review of jobs, for quality control, etc. It easy to use and you can access it from anywhere.
MB
Michael B.
The integration was tough to get through, however the service trade team was and is just outstanding to partner with.
MM
Michael M.
Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
AR
Verified reviewer
The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
AB
Alberto B.
Both the people and the product are great. It is a great fit for our organization.
MB
Mace B.
Unable to delete accidental photos from jobs. However this May be a admin issue).
RL
Randall L.
They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.
NR
Nicholas R.
I would like a way to comment on deficiencies and have an option to reject repair quotes with deficiencies attached with out them coming back into the system.
Wileen C.
Good experience great help streamlining the service and customer friendly.
MF
Mike F.
Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.
CS
Carl S.
I love everything i was the biggest supported to implement software.
LA
Liss A.
Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.
LW
Lorna W.
Helps keep all jobs organized, the map feature is the greatest tool for time management.
SS
Scott S.
Quotes can go out much quicker and more efficiently than in the past. Documentation and transparency for the customer has been great for retention and referrals.
MH
Micah H.
The customer portal is a feature we offer to our customers that sets us apart from other companies. Ease of use in the field makes our technicians lives better.
AR
Verified reviewer
Ease of use - With the training provided on how to operate the system, it is very easy to pick up and run with.
TC
Tim C.
The ease and simplicity the program is to use both on the administrative side and the field side.
RF
Reggie F.
We find the software useful to track work and quotes for our customers. A valuable tool to increase revenue and watch tech profitability.
DM
Dan M.
I use Service Trade every day to quote, for customer service, for scheduling, for review of jobs, for quality control, etc. It easy to use and you can access it from anywhere.
MB
Michael B.
The integration was tough to get through, however the service trade team was and is just outstanding to partner with.
MM
Michael M.
Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
AR
Verified reviewer
The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
AB
Alberto B.
Both the people and the product are great. It is a great fit for our organization.
MB
Mace B.
Unable to delete accidental photos from jobs. However this May be a admin issue).
RL
Randall L.
They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.
NR
Nicholas R.
I would like a way to comment on deficiencies and have an option to reject repair quotes with deficiencies attached with out them coming back into the system.
Wileen C.
Good experience great help streamlining the service and customer friendly.
MF
Mike F.
Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.
CS
Carl S.
I love everything i was the biggest supported to implement software.
LA
Liss A.
Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.
LW
Lorna W.
Helps keep all jobs organized, the map feature is the greatest tool for time management.
SS
Scott S.
Quotes can go out much quicker and more efficiently than in the past. Documentation and transparency for the customer has been great for retention and referrals.
MH
Micah H.
The customer portal is a feature we offer to our customers that sets us apart from other companies. Ease of use in the field makes our technicians lives better.
AR
Verified reviewer
Ease of use - With the training provided on how to operate the system, it is very easy to pick up and run with.
TC
Tim C.
The ease and simplicity the program is to use both on the administrative side and the field side.
RF
Reggie F.
We find the software useful to track work and quotes for our customers. A valuable tool to increase revenue and watch tech profitability.
DM
Dan M.
I use Service Trade every day to quote, for customer service, for scheduling, for review of jobs, for quality control, etc. It easy to use and you can access it from anywhere.
MB
Michael B.
The integration was tough to get through, however the service trade team was and is just outstanding to partner with.
MM
Michael M.
US office
56 Top Gallant Road
Stamford, CT 06902
USA
Registered office
Calle Álava 121
08018 Barcelona,
Spain
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