ML Work Orders Reviews

Being able to rate the work order is helpful. I am also able to request in comments to notify me of when someone will be by to fix the problem. If fixed after hours I will get a work completion notification - this is helpful.

Not always able to choose the correct item request in the drop-down menus. Too generic. However - this is an easy fix in the comment box.

Sign in using Google is so easy and putting in specifics (room #, issue, type of maintenance needed) I think has made my requests get taken care of sooner than previously. Like seeing my history of work order submissions and completions so I am not replicating requests and I also know how long a request has been submitted. It is great to not have to catch busy custodial staff by chance to discuss maintenance issues. The requests are viewed by the district's custodial staff so work requests are completed by multiple staff members, which is so appreciated!

I do not have any issues using this software.

Work orders are sent for review and prioritized, then sent to required departments in a timely manner

There is nothing I can complain about. work orders are quickly received by the correct people in a timely matter

The software is easy to use and provides a window into the status of each entry.

I do not have any specific issues with the product as I use it.

It's easy to use and allows our maintenance department to communicate on submitted requests.

The interface has a very functional look and isn't very aesthetically pleasing.

Very simple and quick to use, then someone shows up and sends a message that the order was complete.

I found the software was very easy to use. I was calling, and walking around the building looking for maintenance when I needed something until I was told about the system.

It is crazy easy to use this product. Just click, put in text and send

Sorry, Nothing to mention as I have not found any

ML Work Orders is very user friendly and you don't need technology skills to complete a work order with them. It literally is dummy proof.

I can't think of a downside to ML Work Orders at this time.

My employer uses ML Work Orders to manage maintenance requests. I just submit my request and the maintenance staff is able to see it immediately and fix the problem. From the user perspective, it works well. I like that I can add photos and edit after I submit.

I think there are more features that I don't know about or use.

It is easy to use to submit a work order.

The calendar is difficult to use for me.

I like that this software allows employees to quickly and easily identify a problem, its priority level, and submit it to the proper people. It allows emails a copy of the tech ticket.

The program itself is fine, but sometimes it takes a while for tickets to be dealt with.

What I like most about the software is the ease of putting in a request.

My response would not be about the software, but more about some of the setup options inputted by the administrator.

ML Works is very easy to use and I enjoy being able to read notes from the those completing the task. It is an excellent source for data collection and accountability.

There is nothing at this point that I dislike.

Ease of use, digital time stamped record of request, and history of past requests and completion status.

I have not found any issue in my use of the ML Work orders system.

Easy to use I will use in the future thank you

Accessible and easy to use recommend for others