App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

ML Work Orders Logo

ML Work Orders

School facility management software

see alternatives

(0)

ML Work Orders Reviews

Filter reviews by

Overall rating


Company size


Industry


Time used


17 reviews

Recommended

VC
AvatarImg

Vince C.

Facilities Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ML Work Orders Does It All

Reviewed a year ago

Two words " completely satisfied " !

Pros

ML Work Orders makes it simple to see what critical and high priority work orders should be scheduled first. It also allows you to track time management per work order incident. Also allows multiple employees to note and update progress on critical work orders allowing an up to date status of your work order. With ML Work Orders you can schedule and assign preventative maintenance. This software is user friendly and easy to learn. I have found this software to be essential to the maintenance of my building. As a supervisor, I highly recommend this product .

Cons

Judging from the last system we were using I see no issues that need improving at this time.

CW
AvatarImg

Cassandra W.

Primary/Secondary Education, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Click less and do more

Reviewed a year ago

Compared to what we used in the past this system is awesome.

Pros

User friendly!! Easy to navigate through the system.

Cons

i love this software and wish we had changed a long time ago.

DS
AvatarImg

Deborah S.

Education Management, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Administrative Support/Receptionist

Reviewed a year ago
Pros

Being able to rate the work order is helpful. I am also able to request in comments to notify me of when someone will be by to fix the problem. If fixed after hours I will get a work completion notification - this is helpful.

Cons

Not always able to choose the correct item request in the drop-down menus. Too generic. However - this is an easy fix in the comment box.

CM
AvatarImg

Colleen M.

Education Management, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy Way for Educators to Reach Out to Custodial Staff

Reviewed a year ago

I know that my requests are being considered faster and being completed sooner than previously. I like having a record of requests and completions. I appreciate how multiple staff complete work, it seems like a team approach to maintenance so all does not fall on the head custodian in a building.

Pros

Sign in using Google is so easy and putting in specifics (room #, issue, type of maintenance needed) I think has made my requests get taken care of sooner than previously. Like seeing my history of work order submissions and completions so I am not replicating requests and I also know how long a request has been submitted. It is great to not have to catch busy custodial staff by chance to discuss maintenance issues. The requests are viewed by the district's custodial staff so work requests are completed by multiple staff members, which is so appreciated!

Cons

I do not have any issues using this software.

ps
AvatarImg

peter s.

Facilities Services, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Review

Reviewed a year ago

Problems that arise are quickly taken care care due to the timely reception of the work orders

Pros

Work orders are sent for review and prioritized, then sent to required departments in a timely manner

Cons

There is nothing I can complain about. work orders are quickly received by the correct people in a timely matter

TD
AvatarImg

Thomas D.

Primary/Secondary Education, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ML Work Order Review

Reviewed a year ago

We use ML work orders daily and it is beneficial in having requests documented and kept up-to-date on the status of each.

Pros

The software is easy to use and provides a window into the status of each entry.

Cons

I do not have any specific issues with the product as I use it.

TM
AvatarImg

Tracy M.

Education Management, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

User review

Reviewed a year ago

I use ML Work Orders to submit work orders that need to be done in my classroom or around the school. It is easy to use and allows the maintenance department to communicate with me if there are further questions about the request.

Pros

It's easy to use and allows our maintenance department to communicate on submitted requests.

Cons

The interface has a very functional look and isn't very aesthetically pleasing.

DD
AvatarImg

Dionne D.

Hospital & Health Care, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy communication

Reviewed a year ago

simple to use

Pros

Very simple and quick to use, then someone shows up and sends a message that the order was complete.

Cons

I found the software was very easy to use. I was calling, and walking around the building looking for maintenance when I needed something until I was told about the system.

gs
AvatarImg

gigi s.

Education Management, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Ease of Use

Reviewed a year ago
Pros

It is crazy easy to use this product. Just click, put in text and send

Cons

Sorry, Nothing to mention as I have not found any

CH
AvatarImg

Caren H.

Nonprofit Organization Management, 201-500 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Dummy Proof

Reviewed a year ago
Pros

ML Work Orders is very user friendly and you don't need technology skills to complete a work order with them. It literally is dummy proof.

Cons

I can't think of a downside to ML Work Orders at this time.

KR
AvatarImg

Katie R.

Education Management, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

User perspective

Reviewed a year ago
Pros

My employer uses ML Work Orders to manage maintenance requests. I just submit my request and the maintenance staff is able to see it immediately and fix the problem. From the user perspective, it works well. I like that I can add photos and edit after I submit.

Cons

I think there are more features that I don't know about or use.

KM
AvatarImg

Kimberly M.

Education Management, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Work Orders

Reviewed a year ago

My experience has been good, this is a company wide used program and it has been easy to use.

Pros

It is easy to use to submit a work order.

Cons

The calendar is difficult to use for me.

EM
AvatarImg

Eric M.

Education Management, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Quick & Easy!

Reviewed a year ago
Pros

I like that this software allows employees to quickly and easily identify a problem, its priority level, and submit it to the proper people. It allows emails a copy of the tech ticket.

Cons

The program itself is fine, but sometimes it takes a while for tickets to be dealt with.

LG
AvatarImg

LaKeisha G.

Education Management, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SO Far SO Good

Reviewed a year ago

MLA work orders allows me to put in request timely, and see the progress or lack thereof for my requests.

Pros

What I like most about the software is the ease of putting in a request.

Cons

My response would not be about the software, but more about some of the setup options inputted by the administrator.

LC
AvatarImg

Lauren C.

Education Management, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Teacher use

Reviewed a year ago

I have had a great experience so far!

Pros

ML Works is very easy to use and I enjoy being able to read notes from the those completing the task. It is an excellent source for data collection and accountability.

Cons

There is nothing at this point that I dislike.

MG
AvatarImg

Matthew G.

Education Management, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ML Work orders support review

Reviewed a year ago
Pros

Ease of use, digital time stamped record of request, and history of past requests and completion status.

Cons

I have not found any issue in my use of the ML Work orders system.

SB
AvatarImg

Samuel B.

Facilities Services, 501-1,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Work order

Reviewed a year ago
Pros

Easy to use I will use in the future thank you

Cons

Accessible and easy to use recommend for others