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ML Work Orders Reviews
10 reviews
Recommended
Vince C.
Facilities Services, 201-500 employees
Used daily for 1-2 years
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Two words " completely satisfied " !
ML Work Orders makes it simple to see what critical and high priority work orders should be scheduled first. It also allows you to track time management per work order incident. Also allows multiple employees to note and update progress on critical work orders allowing an up to date status of your work order. With ML Work Orders you can schedule and assign preventative maintenance. This software is user friendly and easy to learn. I have found this software to be essential to the maintenance of my building. As a supervisor, I highly recommend this product .
Judging from the last system we were using I see no issues that need improving at this time.
Tracy M.
Education Management, 501-1,000 employees
Used weekly for 1-2 years
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I use ML Work Orders to submit work orders that need to be done in my classroom or around the school. It is easy to use and allows the maintenance department to communicate with me if there are further questions about the request.
It's easy to use and allows our maintenance department to communicate on submitted requests.
The interface has a very functional look and isn't very aesthetically pleasing.
Deborah S.
Education Management, 501-1,000 employees
Used monthly for 2+ years
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Being able to rate the work order is helpful. I am also able to request in comments to notify me of when someone will be by to fix the problem. If fixed after hours I will get a work completion notification - this is helpful.
Not always able to choose the correct item request in the drop-down menus. Too generic. However - this is an easy fix in the comment box.
Cassandra W.
Primary/Secondary Education, 1,001-5,000 employees
Used daily for 1-2 years
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Compared to what we used in the past this system is awesome.
User friendly!! Easy to navigate through the system.
i love this software and wish we had changed a long time ago.
Katie R.
Education Management, 51-200 employees
Used monthly for 2+ years
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My employer uses ML Work Orders to manage maintenance requests. I just submit my request and the maintenance staff is able to see it immediately and fix the problem. From the user perspective, it works well. I like that I can add photos and edit after I submit.
I think there are more features that I don't know about or use.
Dionne D.
Hospital & Health Care, 1,001-5,000 employees
Used weekly for 6-12 months
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simple to use
Very simple and quick to use, then someone shows up and sends a message that the order was complete.
I found the software was very easy to use. I was calling, and walking around the building looking for maintenance when I needed something until I was told about the system.
Kimberly M.
Education Management, 1,001-5,000 employees
Used weekly for 6-12 months
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My experience has been good, this is a company wide used program and it has been easy to use.
It is easy to use to submit a work order.
The calendar is difficult to use for me.
Eric M.
Education Management, 501-1,000 employees
Used monthly for 6-12 months
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I like that this software allows employees to quickly and easily identify a problem, its priority level, and submit it to the proper people. It allows emails a copy of the tech ticket.
The program itself is fine, but sometimes it takes a while for tickets to be dealt with.
LaKeisha G.
Education Management, 51-200 employees
Used monthly for 6-12 months
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MLA work orders allows me to put in request timely, and see the progress or lack thereof for my requests.
What I like most about the software is the ease of putting in a request.
My response would not be about the software, but more about some of the setup options inputted by the administrator.
Lauren C.
Education Management, 51-200 employees
Used monthly for 6-12 months
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I have had a great experience so far!
ML Works is very easy to use and I enjoy being able to read notes from the those completing the task. It is an excellent source for data collection and accountability.
There is nothing at this point that I dislike.
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