Odyssee Field Service Features

Odyssee Field Service

Easy, reliable, enjoyable

3.67/5 (3 reviews)

Competitor Feature Comparison

API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
CRM
Calendar Management
Client Portal
Commercial
Commission Management
Confirmation/Reminders
Contact Database
Contact Management
Contract/License Management
Customer Database
Customer History
Customer Management
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
Facility Scheduling
File Storage
Fleet Management
For HVAC Companies
GPS
Group Scheduling
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Lead Management
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Signature Capture
Multi-Location
Online Booking
Online Time Clock
Payment Collection in the Field
Payment Processing
Photo Capture
Preventive Maintenance
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recurring Appointments
Reporting & Statistics
Reporting/Analytics
Resource Scheduling
Routing
SMS Messaging
Sales Reports
Scheduling
Self Service Portal
Service History
Technician Management
Third Party Integrations
Time Tracking
Timesheet Management
Work Order Creation
Work Order Management
Workflow Management
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API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
CRM
Calendar Management
Client Portal
Commercial
Commission Management
Confirmation/Reminders
Contact Database
Contact Management
Contract/License Management
Customer Database
Customer History
Customer Management
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
Facility Scheduling
File Storage
Fleet Management
For HVAC Companies
GPS
Group Scheduling
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Lead Management
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Signature Capture
Multi-Location
Online Booking
Online Time Clock
Payment Collection in the Field
Payment Processing
Photo Capture
Preventive Maintenance
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recurring Appointments
Reporting & Statistics
Reporting/Analytics
Resource Scheduling
Routing
SMS Messaging
Sales Reports
Scheduling
Self Service Portal
Service History
Technician Management
Third Party Integrations
Time Tracking
Timesheet Management
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
CRM
Calendar Management
Client Portal
Commercial
Commission Management
Confirmation/Reminders
Contact Database
Contact Management
Contract/License Management
Customer Database
Customer History
Customer Management
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
Facility Scheduling
File Storage
Fleet Management
For HVAC Companies
GPS
Group Scheduling
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Lead Management
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Signature Capture
Multi-Location
Online Booking
Online Time Clock
Payment Collection in the Field
Payment Processing
Photo Capture
Preventive Maintenance
Purchase Order Management
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recurring Appointments
Reporting & Statistics
Reporting/Analytics
Resource Scheduling
Routing
SMS Messaging
Sales Reports
Scheduling
Self Service Portal
Service History
Technician Management
Third Party Integrations
Time Tracking
Timesheet Management
Work Order Creation
Work Order Management
Workflow Management
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Mobile apps

iOS App


0 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


32 reviews

Odyssee Field Service Feature Reviews

1 reviewers had the following to say about Odyssee Field Service's features:

Markus S.

Well structured and easy to handle.

2018-06-11

Pros

An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique.

Cons

each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No

Response from Odyssee Mobile


Thank you for your review. The reason why admins pay equally a license is because they have just as many features for planning and administration than technicians in the field. Also we are indeed working on a connector to all sage products and have already existing connectors to Exact Online, SAP& NAV.

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