MYBOS Reviews

The thing I like most about the software is I have all building information in one place and can access this information from anywhere. Great when you manage multiple buildings.

The thing I like least about the software, not much not to like.

The ease of using this system and the overall quality and its capabilities

There isn't much if anything I don't like

Previously very easy to use for our purpose

ease of movement between sections lost in v3

Dear Patrick, We are always working to improve the user interface for our clients. If you would kindly send us some extra detail on which aspects of the system you find not user friendly, we would surely like to investigate. Sorry to hear that you lost data during the migration from V2 to V3. We will have one of our support staff look into it and contact you. As such, V3 does have a contractor sign in and tag printing abilities through the Keys page and we can always discuss it if you have a specific requirement. Have a great day!

-Residential data is easy to fill in and has every category needed to run a building. - Support team are very quick and efficient at resolving the issues and queries that the team have. -Cases created keep all stakeholders in the know, professional format and interactive, add quotes, photos, -purchase orders and send directly to the contractors. -Daily log keeps the managers up-to-date with contractors,...

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Mobile App needs more work, at this stage its a very simple version of the overall programme.

It's a CRM for building management and all inclusive

Little annoyances as previously stated.

Hi Julie, Many thanks for your kind words and very useful suggestions. We are happy to inform you that: 1. Owner-resident conversion system is almost finished and you have access to one-way functionality in this regard. 2. Export All feature will be available soon, and other tweaks will be incorporated afterwards. Your keen interest in MYBOS strengthens our drive to improve the system. You can always leave more suggestion with our support desk.

Simplicity, reports are being compiled as you add information.

No cons were added to this review

The issuing of work-orders, scheduling maintenance or reporting is very easy and our admin work-load has reduced significantly.

There are lots of little features/functions in the software which we weren't aware of, and are still learning/discovering. I think having an online tutorial/youtube showing functions would be good.

Functionality in using mobile app Being able to add photos, warranties and quotes to jobs Having a centralized system to log all maintenance that is in real time Service prompts and capturing data to keep inline with warranties Customer support team is brilliant and very prompt

Can be time consuming to go through the motions to enter At times can be slow to load Only being able to load 3 photos for a case More capabilities in reporting would be of benefit

Easy to run the day to day managing of buildings. Simple design and quite easy to use with lots of features to assist with the management, planning and maintenance of buildings.

Not being able to import more than 3 photos to a case and not being to pre-save texts for emails.

No pros were added to this review

No cons were added to this review

Thanks a lot Daniel. We appreciate your thoughts.

Great functionality for a Building Manager, all of the features to assist in the role, easy to use and adapt for your own building. Support team are quick to respond and resolve. Reporting is extensive. You will not use all features but there are plenty of features for different environments.

Nothing really, any issues I have come across thus far the support team have been able to (on most occasions) either provide a work around or add it to the changes they are working on. If anything, and quite a small thing, I would say when we have had a few issues on the App it has been frustrating that these issues can re-occur on the same app if you have a user using a different version of phone.

No pros were added to this review

Work Order Reports are not informative System returns to current cases after updating or viewing a case that is completed

Hi Ritchie, Many thanks for reviewing us. Glad to inform you that improved navigation across the system will be developed very soon in our bid to continuously improve user experience. Since you are a very active user, we would love to have more feedback from you at http://mybos.com/support.html. Enjoy your day!

Very Simple. Almost anyone can use MYBOS even if they are not computer literate.

Slow and clunky. One needs to open MYBOS many times as to use the functions without opening and closing screen all the time.

The ease and functions on the system. MyBos has rolled all of my different spreadsheets & reports into 1 easy to use system that has saved me loads of time in my day to day running of my property.

The only little issues is the date function when you upload an invoice. There is none and on a invoice tracker it is something that would be useful

The ease of navigation, reporting, work order creating

I cannot really pick anything to fault about the system.

the web based aspect of the system and the reporting

Sometimes during an update, you have to delete the cache on your computer.

Mybos helps our team better manage all facilities in our buildings. It is cloud based software so can be accessed from anywhere. It also allows our committees to see exactly what is going on in the building via their own committee logins.

There is not too much we dont like, however there are some areas of the software that we dont use.

Easy to a cess the history, preventive maintenance list etc...

Perching is old history is very very difficult

User friendly

No cons were added to this review

Hi Kesh, Many thanks for your kind words. It's really encouraging for the whole team.

- We can keep track all maintenance jobs in the property - Its possible to attach docs such warranty file fore future reference

- Cant search/sort the cases by Assigned Contractors - Every time we load a case the screen loads the case page #1 instead load on the last case viewed. - Would be nice if we could change the color of case when we already read it or update it.

Ease of use, nice layout and training for building managers

No calendar syncing between calendar and iPhone or outlook

I like the relitive ease of use, even an inexprerienced Building Manager can operate this system

I would like to see some more thought into how Building Managers need to manage thier tasks, after the task has been sent to the contractor.

The ability to record and track maintenance jobs and follow up on their completion

The app can be buggy. Sometimes it will not let me upload a photo

I use MYBOS daily to keep track of all maintenance issues logged by all the hotel departments, one format saves me looking at multiple formats

Had a few issues with the App but its improving all the time.

The ability to schedule in recurring service jobs and the ability to update each service with relevant result information.

Still unable to upload/view images on my android phone when using the app.