Naranga Features

Naranga

Franchise operations management platform

4.67/5 (15 reviews)

Naranga Feature Summary

  • Real-time chat
  • Search functionality
  • Progress tracking
  • Photo upload
  • Compliance management
  • History logs
  • Contract expiration alerts
  • Real-time dashboard
  • Reporting & statistics
  • Feedback collection
  • Location performance tracking
  • Field audit management
  • Quality Assurance Review (QAR) surveys
  • Lead capture
  • Lead distribution
  • Lead assignment
  • Lead scoring
  • Automated task prioritization
  • Real-time alerts
  • Automated email marketing
  • Sales performance tracking
  • Training management
  • Usage reporting
  • Promotional video creation
  • Campaign tracking
  • Personalized marketing

Competitor Feature Comparison

API
Activity Dashboard
Auditing
Campaign Analysis
Campaign Management
Chat
Commenting
Compliance Management
Contract Management
Electronic Signature Capture
Email Marketing Management
Feedback Collection
History Tracking
Instant Messaging
Lead Assignment
Lead Capture
Lead Distribution
Lead Management
Lead Scoring
Multi-Location
Performance Management
Performance Reports
Prioritizing
Progress Tracking
Quality Assurance
Real Time Data
Real Time Reporting
Real Time Updates
Reporting & Statistics
Search Functionality
Survey Management
Surveys & Feedback
Task Management
Training Management
Training Record Management
Usage Tracking
Video Management
Visit WebsiteCompare App
API
Activity Dashboard
Auditing
Campaign Analysis
Campaign Management
Chat
Commenting
Compliance Management
Contract Management
Electronic Signature Capture
Email Marketing Management
Feedback Collection
History Tracking
Instant Messaging
Lead Assignment
Lead Capture
Lead Distribution
Lead Management
Lead Scoring
Multi-Location
Performance Management
Performance Reports
Prioritizing
Progress Tracking
Quality Assurance
Real Time Data
Real Time Reporting
Real Time Updates
Reporting & Statistics
Search Functionality
Survey Management
Surveys & Feedback
Task Management
Training Management
Training Record Management
Usage Tracking
Video Management
Visit WebsiteCompare App
API
Activity Dashboard
Auditing
Campaign Analysis
Campaign Management
Chat
Commenting
Compliance Management
Contract Management
Electronic Signature Capture
Email Marketing Management
Feedback Collection
History Tracking
Instant Messaging
Lead Assignment
Lead Capture
Lead Distribution
Lead Management
Lead Scoring
Multi-Location
Performance Management
Performance Reports
Prioritizing
Progress Tracking
Quality Assurance
Real Time Data
Real Time Reporting
Real Time Updates
Reporting & Statistics
Search Functionality
Survey Management
Surveys & Feedback
Task Management
Training Management
Training Record Management
Usage Tracking
Video Management
Visit WebsiteCompare App

Mobile apps

iOS App


7 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


5 reviews

Naranga Feature Reviews

11 reviewers had the following to say about Naranga's features:

Alyssa Schulte

Our experience with Naranga has been extremely positive thus far!

2018-05-17

Tracking our system's overall injuries and facility inspections, as well as utilizing the marketplace for purchasing.

Pros

We were able to have the team custom develop our Injury Reporting module and it opened up the platform to new levels of usage for our company.

Cons

We are overall very pleased with the software, we wish all of the applications were available in one area for the location users and browser-based. We have some franchisees that are technophobic and getting them to use any iOS product for Nsight has been difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
DAve Shaw

Review of Emax - not Naranga

2019-02-18

It's OK. Ease of use is the biggest problem

Pros

Been around for a long time; has a lot of functionality

Cons

Reports are weak; requires Naranaga personnel to do a lot of things that I should be empowered to do

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Moore

The future of location management software is Naranga!

2018-08-02

Naranga gets us current immediately and we can see that they are blazing a new trail for the future of location management.

Pros

It offers so many more options than we were accustomed and for a price that we could embrace.

Cons

Change is good, not easy!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Bornoty

The team and Naranga are great! With so many modules, their training and support are very good.

2018-04-20

Pros

It can be used from a PC o mobile device

Cons

It does not integrate as seamlessly as it should, or flow smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Joe Zemla

Great customer service and relationship focused company.

2018-04-18

Pros

Ease of use and the fact that development is flexible to our needs and updates have been made to customize based on our feedback.

Cons

It would be great to be able to access our library documents and training videos on the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Rick Cross

E Max Review

2016-06-14

E Max is a great system for franchise development. It allows us to manage our prospects through the sales process keeping us on top of all information.

Pros

You will be using it like a pro in no time!

Cons

I honestly don't have any dislikes at this time. That is hard to believe with software but it is true!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalie Chriqui

Simply the Best

2016-06-15

Naranga is the only franchise development technology provider that was able to customize their system to meet all the needs of our organization. Their main competitors attempted to do so but were unable.

Pros

Extremely light, fast, versatile, mobile, and simple to use.

Cons

It can take upwards of a month or two for new users to become fully familiar with all the system's features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Naranga

We've been in this industry for almost 17 years and , in our observation, Naranga is simply the best of its kind.

Source: Capterra
Helpful?   Yes   No
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Scott Mortier

Naranga - Solid Platform, Powered By A Great Team

2016-11-18

Their team worked with us to develop a platform that allows us to easily connect with leads via mobile text. Using their CRM has cut down costs on our sales team based on the automation and ease of use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mark Kuhlmann

My experience with Narnaga has been nothing but positive since our first demo.

2018-05-25

Pros

The thing I like most about Naranaga is that it provides the Broken Yolk Café with a comprehensive communication platform that allows all departments to stay connected with all of our franchise owners and their locations. With a single software platform, our corporate team is able to better communicate new company programs, better analyze Brand Standard Quality Assurance Checklists, while building an overall training program focused on increasing our results.

Cons

Changing is never easy, but the sooner the better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Natalie Nguyen

Amazing Support and Implementation Process

2017-03-31

The platform is clean, organized and easy to navigate.

Pros

Clean Organized Easy to Navigate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adeline Parson

Recruiter

2019-02-20

I could not locate some of the leads which I thought I inputted into the system. I put in a trouble ticket and the support staff quickly responded and went above and beyond to make sure it was tailored to my needs and specifications to help me do better in my current position. I would recommend this system and the support staff to anyone looking for a great lead generation database for their business.

Pros

Very detailed software. Easy to input and locate information.

Cons

Nothing as a con about the software. I just needed more training in ways to efficiently utilize the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more