The ability for it to be tailored to our specific needs. The application is also very user friendly and the vendor has excellent training and awareness materials.
There is nothing I found through the use and exposure to this application that I would describe as a con. When needs to modify the application were identified, the vendor quickly made modifications as requested.
Likelihood to recommend: 9/10
The software is extremely user friendly and easily accessible to all employees in the organization. The team at Neighborhood Watch is always available for assistance. We have experienced over the top customer service.
We have had no cons with this service thus far.
Likelihood to recommend: 10/10
Squibit was really easy to setup and use. There was both a web and mobile version. In our test group, users were able to easily report an issue or concern and the cool part was the dynamic questions that were asked aligned to the issue at hand. Arbor Insight is a very good partner to work with.
The experience was much different than a traditional "form" for reporting issues, which just means that you have to manage change within the organization aligned to the value that the product provides.
To our potential customers and users: We have recently re-branded the app portion of our system from "squibit" to simply "Neighborhood Watch for Corporations."
Annual subscription price depends on total number of staff, number of departments served (e.g. Ethics, Security and/or Safety). Discounts available for multi-year subscriptions.
Unlimited access to the InSight Dashboard (case management) and unlimited reports included in the annual subscription. Modest additional fee for access to multi-lingual call center reporting channel.