NetDispatcher Pricing, Features, Reviews & Comparison of Alternatives

NetDispatcher

Automating your Business for more sales and efficiencies.

3.93/5 (14 reviews)

NetDispatcher overview

OFFICE AUTOMATION
• Simple, form based work orders: Easily enter client information and new work orders are automatically generated

• Streamlined customer follow up ordering: Sales staff can access any customer record, monitor targets, follow up with clients and close new business using the powerful customer relationship management functions of NetDispatcher

• Keep everyone on task: Using NetDispatcher activity reminders, your staff is kept on task. Critical reminders of the day’s most important activities ensure a smooth, well running operation
SCHEDULING AND DISPATCHING

• Real-time dispatch: Send new work orders and job details to field staff that use any internet-enabled mobile device
• Drag-and-drop scheduling: Automatically add or update new information using a simple drag-and-drop scheduling interface
• Real-time reporting: Keep track of all your job and schedule information. Get a high-level view on your business activities for the day, week, or any other time-frame like never before
FIELD TECHNICIAN MANAGEMENT

• Send and receive job updates on the fly: Cut down on office-to-field calls using NetDispatcher. Interruptions go down and customer service goes up!
• Eliminate paperwork: Now sales and service staff can take signatures directly onto their mobile device, pull up the customer’s entire history along with previous jobs and document attachments, and much more.
• Automate time tracking: Keep everyone in the field accountable with NetDispatcher’s automated time tracking solutions. Send expenses, receipts, and payroll information directly into one of 65 accounting programs including Sage, QuickBooks, and many more.
go.netdispatcher.com

Pricing

Starting from
$19/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Europe, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Finnish, Swedish
NetDispatcher screenshot: Drag and Drop DispatchingOverview video of NetDispatcherNetDispatcher screenshot: Custom Form Builder for all Templates in SystemNetDispatcher screenshot: Mobile View for Field TechNetDispatcher screenshot: Tablet ViewNetDispatcher screenshot: SMS & Email Alert Center to update Tech and Customers on Work OrdersNetDispatcher screenshot: Invocing ModulesNetDispatcher screenshot: Sales Quotes in Field Service SoftwareNetDispatcher screenshot: Time Tracking NetDispatcher screenshot: Equipement Assest Management and service historyNetDispatcher screenshot: Parts and Service ListsNetDispatcher screenshot: Service Agreements to Automate recurring task and orders

NetDispatcher reviews

Value for money
Features
Ease of use
Customer support
  3.0
  2.8
  3.8
  4.5
Blake Meahl

Never got off the ground - buggy software full of 'custom service charges'

Used daily for less than 6 months
Reviewed 2016-11-01
Review Source: Software Advice

-The layout of the system is extraordinarily difficult to navigate. There is no central location for customer profiles and job info which makes finding, creating and editing job or billing info for a customer a very convoluted process. -Beware that “Users” on this system is virtually all employees, not just the crew foreman who actually uses and logs into the software. They don’t make that clear until you have already signed up. -DO NOT sign their 12 month contract. After 9 months of bleeding out and doing their job of debugging for them they are sending us to collections over an early contract cancellation. -They promised new development and functionality such as inventory functions that they never released -The reports are practically useless. They make it looks easy to make your own reports but anything more than the simplest report is a major task. During the sales process they told me they could handle my reports no problem but after the fact quoted $$$$ in special programming costs. I could go on and on about the insane amount of limitations and issues with this system. It was like a game of whack-a-mole with all of the issues. Fixing one problem just seemed to lead to another. The guys working in the company are nice enough but they are in over their head, and they overpromise what the system is capable of. Don’t get fooled, this software has a long way to go and will only cost you a ton of money and lost hair.

Pros
if it worked properly the feature set seems nice

Cons
- reports are VERY basic - extra fees - didn't function for us

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Richard Winter

Faster speed

Reviewed 2015-01-23
Review Source: Capterra

The system is hard to learn at first but once you get used to it it gets easier. I hope that the speed gets faster because half my time is waiting for things to load.

Response from NetDispatcher


Thank you Richard for your honest review!

After looking at Richards computer remotely and fixing the problems with his personal computer, Richard agrees that the speed is great and he has not had any problems since. We also optimized some of the procedures he frequently uses and that also made an impact on the overall speed with using NetDispatcher.

Rating breakdown

Ease of use
Customer support

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Yousuf Basheer

Limousineonline transportation

Used daily for less than 6 months
Reviewed 2016-07-01
Review Source: Capterra

Experience with uber same as pick &drop service transportation use this software customer &drivers

Pros
Customer trip requast

Cons
Pick &drop

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aldo MEDINA

NET DISPATCHER

Used daily for less than 6 months
Reviewed 2016-12-08
Review Source: Software Advice

very nice software, easy to use and useful for day to day activities.

Pros
user friendly

Cons
costly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brad Otto

Never met a more flexible software company

Reviewed 2015-01-26
Review Source: Capterra

Most software vendors want you to align with what they think best practices are. Netdispatcher is built to align to whatever your process / needs are. Their solution can adapt to what you need it to do, gather info you need to gather, and store things you want to see. It can be aligned to your processes. That is a big deal in any software product....

Rating breakdown

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Customer support

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NetDispatcher pricing

Starting from
$19/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.

NetDispatcher features

API
Custom Fields
Customizable Reporting
Data Import/Export
Invoice Management
Real Time Data
Real Time Reporting
Third Party Integration

Activity Dashboard (421 other apps)
Activity Tracking (276 other apps)
Audit Trail (255 other apps)
Auditing (311 other apps)
Automatic Notifications (425 other apps)
Compliance Management (287 other apps)
Document Storage (249 other apps)
Inventory Management (307 other apps)
Inventory Tracking (262 other apps)
Monitoring (237 other apps)
Reporting & Statistics (369 other apps)
Workflow Management (309 other apps)

Additional information for NetDispatcher

Key features of NetDispatcher

  • Open API Elimate Double Entry of Data
  • Drag-n-Dispatching Scheduling
  • Sales Qutoe Management
  • Customizable Fields and Forms To Work with Existing Process
  • Invoices
  • Accounts Receivable
  • Quoting Management
  • Workforce Management
  • Mobile Access
  • Field Service Management
  • Time Tracking
  • Report Center
  • Free Customer Portal
  • Sales Pipeline Reporting
  • Mobile, iPad, Smart Phone Capable
  • Service Agreements
  • Quickbooks and Sage Intergration
  • KPI Reporting
  • Spot GPS Tracking
  • Open API
View All Features