NetSuite Order Management Pricing, Features, Reviews & Comparison of Alternatives

NetSuite Order Management

Multi-channel order management tool

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NetSuite Order Management overview

What is NetSuite Order Management?

NetSuite provides a cloud-based, end-to-end multi-channel order management solution that manages all aspects of the order lifecycle and ensures seamless control of customer orders, from order receipt to financial settlement. NetSuite Order Management System (OMS) eliminates the errors and time spent manually transferring orders from the web store to inventory, shipping and accounting and enables a true omnichannel customer experience by helping merchants provide a buy anywhere, get anywhere, exchange anywhere experience.


Pricing options
Value for money
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Business size



United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Traditional), Dutch, French, German and 10 other languages, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai
NetSuite Order Management screenshot: Purchasing / Inventory Manager DashboardNetSuite SuiteCommerce -- Single, Unified Commerce Solution

NetSuite Order Management reviews

There are currently no reviews of NetSuite Order Management.

NetSuite Order Management pricing

Pricing options
View Pricing Plans

Available upon request.

NetSuite Order Management features


Activity Dashboard (551 other apps)
Activity Tracking (323 other apps)
Audit Trail (307 other apps)
Auditing (354 other apps)
Automatic Notifications (508 other apps)
Billing & Invoicing (291 other apps)
Compliance Management (372 other apps)
Customizable Reporting (401 other apps)
Data Import/Export (380 other apps)
Document Management (304 other apps)
Document Storage (307 other apps)
Inventory Management (409 other apps)
Inventory Tracking (323 other apps)
Monitoring (295 other apps)
Real Time Data (333 other apps)
Real Time Reporting (285 other apps)
Reporting & Statistics (500 other apps)
Third Party Integration (410 other apps)
Workflow Management (409 other apps)

Videos and tutorials

Additional information for NetSuite Order Management

Key features of NetSuite Order Management

  • High volume order processing
  • Automated backorder and refund management
  • Distributed order management
  • Advanced pick, pack and ship
  • Comprehensive security certifications
  • Demand planning
  • Multi-location inventory management
  • Drop ship flexibility
  • Continuity and replenishment programs
  • Real-time inventory visibility
View All Features


NetSuite cloud-based order management enables true omnichannel commerce across multiple channels—online, point of sale (POS), kiosk, and call center. It allows you to:

- Eliminate errors and time spent manually transferring orders between inventory, shipping and accounting
- Customize the order management workflow to match your company's businesses processes
- Fulfill orders from the best of multiple inventory locations to achieve optimal operational efficiency and customer satisfaction
- Integrate order fulfillment with inventory and suppliers to improve efficiency
- Get real-time visibility into the entire order management process showing orders, trends and order-conversion
- Improve the returns process with integration between order and refund management to help control losses due to unwarranted refunds and lost inventory
- Grow customer satisfaction by providing self-service access to order and delivery information