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NetSuite vs Apptivo Comparison

Overview

NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of your...

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$499/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$10/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

284

305

103

16

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

287

188

40

8

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Overall its good as in it does what it needs to do, and then some. It's useful but feel at times we are only touching the capabilities of this software other then really utilizing it.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Netsuite is the best available option at the moment. It's very intuitive when it comes to navigating the software and their customer service is great if you need assistance with something.

Pros

We purchased Apptivo to help with CRM and Project management. Once I get through with the initial set up (which has been no easy feat) I believe it will be a great asset.
Easy to use, flexible, great value for money, great support (very friendly and quick), easy to import/export your data back into Excel.
I just wish that it were more user friendly in the beginning and that the customer service were more helpful when I want to learn something new.

Cons

Since it is so customization it is a little more difficult to learn. It is a bit costly and you pay per seat so if you need to have 1 person have multiple seats then it could get a little more costly.
While this is not about the software, Oracle has been hiking up prices for the past few years, to the point that it's gotten costly. It might be a relevant barrier for smaller companies.
To add insult to injury, NetSuite made us renew the license while the tool was in development (late!) and we were not using it.

Cons

I had a little problem importing some contacts, and made some mistakes that made the problem worse.
Sometimes we get lost in all the features and the setting fields.
Customer documents were attached to the wrong customer.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features65
  • API
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Barcode Scanning
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Capacity Management
  • Cash Flow Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Contract Management
  • Currency Conversion
  • Custom Fields
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Demand Planning
  • Distribution Management
  • Document Storage
  • ERP Integration
  • Electronic Payments
  • Email Integration
  • Email Templates
  • Employee Self Service
  • Estimating
  • Expense Tracking
  • Filtered Views
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Fraud Detection
  • Full Text Search
  • Gantt Charts
  • General Ledger
  • Goal Setting / Tracking
  • Help Desk Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Microsoft Outlook Integration
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Opportunity Management
  • Order Management
  • Order Processing
  • Payroll Integration
  • Payroll Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Procurement Management
  • Product Catalog
  • Product Data Management
  • Project Management
  • Project Time Tracking
  • Promotions Management
  • Proposal Generation
  • Purchase Order Management
  • Quality Assurance
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Returns Management
  • Revenue Recognition
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Shipping Management
  • Supplier Management
  • Supply Chain Planning
  • Territory Management
  • Third Party Integration
  • Timesheets
  • Vacation Tracking
  • Warehouse Management
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features68
  • API
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Barcode Scanning
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Capacity Management
  • Cash Flow Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Contract Management
  • Currency Conversion
  • Custom Fields
  • Customer Accounts
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Demand Planning
  • Distribution Management
  • Document Storage
  • ERP Integration
  • Electronic Payments
  • Email Integration
  • Email Templates
  • Employee Self Service
  • Estimating
  • Expense Tracking
  • Filtered Views
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Fraud Detection
  • Full Text Search
  • Gantt Charts
  • General Ledger
  • Goal Setting / Tracking
  • Help Desk Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Job Management
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Microsoft Outlook Integration
  • Multi-Channel Management
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Opportunity Management
  • Order Management
  • Order Processing
  • Payroll Integration
  • Payroll Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Procurement Management
  • Product Catalog
  • Product Data Management
  • Project Management
  • Project Time Tracking
  • Promotions Management
  • Proposal Generation
  • Purchase Order Management
  • Quality Assurance
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Returns Management
  • Revenue Recognition
  • Role-Based Permissions
  • Rules-Based Workflow
  • SLA Management
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Shipping Management
  • Supplier Management
  • Supply Chain Planning
  • Territory Management
  • Third Party Integration
  • Timesheets
  • Vacation Tracking
  • Warehouse Management
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations377
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations28
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

NetSuite vs. Apptivo

See how NetSuite and Apptivo stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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