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NetSuite vs Epicor ERP Comparison

Overview

NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of your...

Epicor ERP delivers industry-specific software tailored to the specific needs & functions of manufacturing organizations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$499/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

284

305

102

16

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

3.9

(85)

5

4

3

2

1

22

40

18

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Overall its good as in it does what it needs to do, and then some. It's useful but feel at times we are only touching the capabilities of this software other then really utilizing it.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Netsuite is the best available option at the moment. It's very intuitive when it comes to navigating the software and their customer service is great if you need assistance with something.

Pros

It's hard to say what I liked most because I didn't really like it that much. One positive is that it's a very robust product probably best suited to a much larger company than ours.
I can drill into data and use sophisticated analytics tools, which have made me more informed and productive. Super flexible: It's been a scalable solution that has supported our growing business.
Since I help administer the software I have a good knowledge of how it works.

Cons

Since it is so customization it is a little more difficult to learn. It is a bit costly and you pay per seat so if you need to have 1 person have multiple seats then it could get a little more costly.
While this is not about the software, Oracle has been hiking up prices for the past few years, to the point that it's gotten costly. It might be a relevant barrier for smaller companies.
To add insult to injury, NetSuite made us renew the license while the tool was in development (late!) and we were not using it.

Cons

NOT user-friendly, the turnaround on tickets is horrible. There is no videos or forums where customers can go and see how other Epicor users are fixing there/workaround problems they are facing.
Does not work as it should. Info is difficult to gut out.
Some restrictions which are costly to customize and work around. Forms are not easily edited.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features65
  • API
  • Absence Management
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Billing
  • Automated Scheduling
  • Bank Reconciliation
  • Barcode Scanning
  • Benefits Management
  • Billing & Invoicing
  • Budgeting
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Capacity Management
  • Case Management
  • Cash Flow Management
  • Cash Management
  • Client Management
  • Collaboration Tools
  • Collections Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contract Management
  • Currency Conversion
  • Dashboard Creation
  • Data Import/Export
  • Data Storage Management
  • Demand Planning
  • Distribution Management
  • ERP Integration
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Email Marketing Management
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Estimating
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Leave Tracking
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Catalog
  • Order Management
  • Order Processing
  • POS
  • Payroll Integration
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Reports
  • Planning Tools
  • Procurement Management
  • Product Catalog
  • Product Data Management
  • Production Control
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • Quality Assurance
  • Quote Management
  • RFID Scanning
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Recruitment Management
  • Reporting & Statistics
  • Resource Allocation
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Orders
  • Sales Tax Management
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Supply Chain Collaboration
  • Supply Chain Planning
  • Traceability
  • Trend Analysis
  • Vacation Tracking
  • Visual Analytics
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features78
  • API
  • Absence Management
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Billing
  • Automated Scheduling
  • Bank Reconciliation
  • Barcode Scanning
  • Benefits Management
  • Billing & Invoicing
  • Budgeting
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Capacity Management
  • Case Management
  • Cash Flow Management
  • Cash Management
  • Client Management
  • Collaboration Tools
  • Collections Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contract Management
  • Currency Conversion
  • Dashboard Creation
  • Data Import/Export
  • Data Storage Management
  • Demand Planning
  • Distribution Management
  • ERP Integration
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Signature Capture
  • Email Marketing Management
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Estimating
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • HR Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Leave Tracking
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Catalog
  • Order Management
  • Order Processing
  • POS
  • Payroll Integration
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Performance Reports
  • Planning Tools
  • Procurement Management
  • Product Catalog
  • Product Data Management
  • Production Control
  • Promotions Management
  • Purchase Order Management
  • Purchasing Management
  • Quality Assurance
  • Quote Management
  • RFID Scanning
  • Real Time Analytics
  • Real Time Data
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Recruitment Management
  • Reporting & Statistics
  • Resource Allocation
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Orders
  • Sales Tax Management
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Supply Chain Collaboration
  • Supply Chain Planning
  • Traceability
  • Trend Analysis
  • Vacation Tracking
  • Visual Analytics
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations377
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations49
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend8/10

Share this review:

Epicor ERP

Preferred ERP System

Reviewed 2 years ago
Pros

I've used SAP, Netsuite, and Epicor ERP systems and when it comes to ease of use this definitely my preference. There are things I love about Netsuite as well but overall I prefer Epicor.

Cons

When I was using Epicor I had issues with their consulting because they were located in Australia so it would take an entire day to get a response back.

Vendor response

Thank you for taking the time to post a review. We appreciate the feedback you have provided. At Epicor, we are committed to providing an ease of use experience. We will share this feedback internally and continue to improve. Thank you.

NetSuite vs. Epicor ERP

See how NetSuite and Epicor ERP stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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