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NetSuite vs Full Circle Response Management Comparison

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Overview

Category Leaders

NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More...

Full Circle Response Management provides marketing teams with visibility into their Salesforce Marketing Cloud data to increase...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1000

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

1.1K

5

4

3

2

1

471

501

158

29

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app
ic-pricetag

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.

Pros

Not enoughreviews yet

Cons

My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features317
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Chart of accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Cycle Count
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Accountants
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Labeling
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analytics
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Social Media Management
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features3
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Chart of accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Cycle Count
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Accountants
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Labeling
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analytics
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Social Media Management
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations588
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

J
AvatarImg

Jack

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

NetSuite logo

NetSuite

Pretty good

Reviewed 10 years ago

NetSuite is pretty good overall. It's simpler to integrate. You get what you pay for.

Pros

Simpler to integrate than most services

Cons

Not full featured

GS
AvatarImg

Gargi Singh C.

Computer Software, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

NetSuite logo

NetSuite

Could make some Improvements

Reviewed 6 years ago

The software is easy to understand and work with, the user Interface can be improved to appeal to the overall feel of the software. It sometimes lags a bit, but the overall workflow is good. If the glitch's are removed I would say it is value for money spent.

Pros

The swift and quick response time of the user interface.

Cons

The User Interface can add a few creative design elements to make the software more interactive.

Mk
AvatarImg

Manish k.

Computer & Network Security, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

greatest experience

Reviewed 2 months ago

great

Pros

value for money, best for small businesses, idle for accounting, used in financial managementtool management

Cons

tool management was good and financial management need to be improved

Vendor response

Thanks for taking the time to leave a review, Manish! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AvatarImg
AvatarImg

Chuck N.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

Very useful tracking sales across many product lines.

Reviewed 5 years ago

Used full accounting and sales commission tracking.

Pros

Very flexible, friendly user interface, great reporting options. We use it to track hundres of field sales reps and thousands of customers.

Cons

Customer service can be a bit slow getting back to help. Uploading huge amounts of data can be a bit cumbersome.

LB
AvatarImg

Lisa B.

Computer Software,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

NetSuite logo

NetSuite

Great software but a bit complicated

Reviewed 7 years ago
Pros

They have quick support response and can add custom fields and views.

Cons

Very complicated to create workflows, reports, etc.

CH
AvatarImg

Cory H.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

NetSuite logo

NetSuite

NetSuite Review

Reviewed 4 years ago
Pros

Very robust full featured CRM solution.

Cons

Customizing the web store has to be done by a developer.

AvatarImg
AvatarImg

Katrina R.

Accounting, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

NetSuite logo

NetSuite

A full end to end solution

Reviewed 4 years ago

It works very well. It is a full suite of software so no need for extra add ons. I like that it is web based so it makes it easy to share the info to those who need it.

Pros

This software does everything from accounting and payroll to full inventory builds for complex manufacturing. It also does full stock control for multiple locations.

Cons

It is complex (but needs to be) and can be time consuming to set up.

AR
AvatarImg

Verified reviewer

Wholesale, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

NetSuite logo

NetSuite

Ok software, wasn't great for our business (small biz)

Reviewed 3 years ago
Pros

Looks to hold a lot of information that is useful for larger organizations.

Cons

Training wasn't great and the response time from customer service was sub-par.

SH
AvatarImg

Steve H.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

NetSuite logo

NetSuite

A World Class Solution for a new World

Reviewed 8 years ago

After 25 years of solving our IT problems in-house, we launched Netsuite in May of 2014 and we couldn't be happier. We currently sell more than 100,000 items in our online store, we have eliminated our in-house IT department and we have not suffered a single minute of downtime. Every business should migrate to the cloud and Netsuite is the only provider that really gives the customer a single data core solution.

Pros

Single data core scalability regular updates full e-commerce

Cons

Total solution means you need to pay close attention during pre-launch training!

AR
AvatarImg

Verified reviewer

Consumer Goods, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

NetSuite is a modern cloud based ERP. We use it on several locations.

Reviewed 5 years ago

Value for money, full SAAS solution, built in security

Pros

NetSuite is a modern cloud based system. The system architecture allows flexibility of workflows, processes and system screens.

Cons

Netsuite does not have built in complex solutions for production. The palnning tools for MRP or work orders are limited.

AH
AvatarImg

Allen H.

Management Consulting, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

NetSuite logo

NetSuite

Really a good product!

Reviewed 6 years ago

NetSuite has a comprehensive network of partners. Whatever you need to customize or automate, it can be done and there are plenty of partners to help.

Pros

NetSuite is full of features. Once trained, easy to use reports.

Cons

The learning curve to implement new features is daunting.

AA
AvatarImg

Adam A.

Oil & Energy, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

NetSuite logo

NetSuite

NetSuite has great system but is expensive and locked down by bureaucracy

Reviewed 6 years ago

The system works well. The only issues we've experienced with functionality is slow to load time that can be traced to slow response of NetSuite servers. This means that on occasion it takes 10sec, 30sec, sometimes even 60sec to load a page. Overall, this is not a frequent occurrence but it does happen. Price-wise, the system is very expensive, and other systems will deliver the same functionality...

Pros

UI Workflows Customization Easy to navigate Detailed and robust

Cons

Expensive Poor account management Poor customer service

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

NetSuite logo

NetSuite

Costly Platform With Limited Capabilities

Reviewed 3 years ago

NetSuite has been a blessing and a curse as a whole. Problems are typically solved, but not always easily or quickly.

Pros

Allows the creation of a full-blown eCommerce website, complete with large inventory, images, etc.

Cons

NetSuite is "clunky". It is big and bloated, in my opinion. And the themes/templates are not sleek or easy to work with. The software is limited in its out-of-the-box configuration. Many things require costly customizations in order to go above and beyond the stock setup.

AR
AvatarImg

Verified reviewer

Consumer Electronics, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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NetSuite

Netsuite is Good If you are Doing Business in Noth America but it not Good If you are Global

Reviewed 4 years ago

Netsuite has many features but overall it is not able to replace the core softwares. If you have business outside North America beware as Netsuite is not ready much for different countries. Example : Germany

Pros

The Netsuite has so many Features like. - Accounting - Payroll - Vendor Management - Warehouse Management - Inventory Management - Sales Management - Customer Supports and many more

Cons

- Netsuite has Accounting but not Friendly like quickbooks - Netsuite has Sales management but not good as Salesforce or Hubspot - Netsuite has Customer Service but not Good as Zendesk

AR
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Verified reviewer

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

ERP is always intense. But NetSuite is industry standard

Reviewed 4 years ago
Pros

Overall feature full, almost too many features. You really need to know your way around an ERP to be successful.

Cons

So many features, I wish it would guide you through best practices. Huge learning curve.

AR
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Verified reviewer

Computer Software, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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NetSuite

Gets the job done

Reviewed 4 years ago
Pros

Cloud-based service is easily accessible. Customization options are great.

Cons

Not the most intuitive interface. Missing some functionality with billing and subscription management.

NN
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Neev N.

Food & Beverages,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

Excellent capabilities

Reviewed 9 years ago
Pros

It's cloud-based, relatively user-friendly, and highly customizable. Everyone works off the same database. It can be very effective when used correctly.

Cons

Some elements need improvement, like inventory management, credit card reconciliation, and automatic bank downloads.

JS
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Jeremy S.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

Everything in one place

Reviewed 6 years ago

Our support team can see what sales, finance, and professional services are doing with a customer. They can see case history for all the users at the customer. Ease of use is a really good, but the sales team struggles (but their focus should be on selling so they don't use the system as often). Using issues module, we can keep customers up to date on enhancement and bug fixes while closing their current case with a workaround. The update on the fix goes automatically to the customer when the issue is resolved. Everyone can see when a customer is marked at risk. And anyone with customer contact can enter the alert to give the account owners more time to resolve.

Pros

Access in the cloud was a big plus for us. But the full view of the customer has been the bigger gain.

Cons

The search constraints don't allow for too many layers in a single search. Case reports cant look into invoice pricing as the invoices are on the customer. A customer search can se that, but if you are starting with case parameters to understand a product profit margin from support, it requires some cross referencing in excel.

AR
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Verified reviewer

Real Estate, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

That owsome app

Reviewed 6 years ago
Pros

This very easy to use & help full for manage a/c. This app use any one very easily & any time & amy where.

Cons

some time is very boring to use like a normal app so kindly updated some features like dashboard & looking attractive.

IK
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Ibrahima K.

Internet, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

NetSuite review

Reviewed 12 days ago

The only tool you need to optimize your business services and its proper management

Pros

The only tool that allows us to automate our business services and do the right management is NetSuite

Cons

We have no problem at the moment the management of my company is working well

Vendor response

Thanks for taking the time to leave a review, Ibrahima! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

SD
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Suman D.

Construction, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

Make it your default order and billing management software

Reviewed 6 years ago

NetSuiteā€™s order and billing management module integrates your sales, finance, and fulfillment operations. The result is improved quote accuracy, reduced billing errors, stronger revenue recognition processes, and more efficient fulfillment flow.

Pros

Flexible Billing Scheduling Integrated Process Workflow Shipping & Fulfillment Financial Planning Payroll Services Incentive Compensation Management Recurring Revenue Management

Cons

Emailing through the software has glitches which should be fixed. The monthly limit for emails should be increased.

CA
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Carlos A.

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

The Future is Now with NetSuite

Reviewed 5 years ago
Pros

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions. NetSuite Financials includes applications for financial accounting, financial reporting and analytics, payment management, order and billing management, supply chain management and inventory management. Financial information through NetSuite can be accessed through a web browser or mobile device. The system undergoes automatic upgrades and comes with various customization options. NetSuite is cloud-based and runs on a range of internet browsers.

Cons

Does not supports data export into xls files. CSV files are limited to only one worksheet for export, not multiple worksheets as xls files

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Adam P.

Telecommunications, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

Lots of features but isn't super use friendly

Reviewed 4 years ago
Pros

There are tons of features that can be used, particularly with price breaks, currency, inventory management, and item management.

Cons

The actual transactions are a little clunky, and the odbc connections aren't as simple or clean cut and other erp connections I have worked with.

AR
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Verified reviewer

Financial Services, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

Excellent CRM Option

Reviewed 5 years ago

Inventory tracking and management.

Pros

The inventory management system has great versatility for handling products with serial numbers which was very useful for an audit tracking project.

Cons

Mobile platform is not great, and this is a pricey software. Make sure your business can utilize the available tools.

JE
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Joseph E.

Construction, 51-200 employees

Used daily for 1-2 years

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