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NetSuite vs Watson Campaign Automation Comparison

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Overview

Category Leaders

NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More...

IBM Watson Campaign Automation is a cloud-based, artificial intelligence (AI) powered marketing automation solution which...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

499

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

888

5

4

3

2

1

365

356

123

20

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.5

4

5

4

3

2

1

3

0

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

Pros

The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.

Pros

Not enoughreviews yet

Cons

My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features314
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Chart of accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Cycle Count
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Labeling
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analytics
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Social Media Management
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management
  • Trend / Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features22
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • AB Testing
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Chart of accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Statements
  • Customizable Fields
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Cycle Count
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For B2B
  • For Government
  • For Hospitality Industry
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Labeling
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Payments
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • PO Reconciliation
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing / Sharing
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving/Putaway Management
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analytics
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Social Media Management
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transportation Management
  • Trend / Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations564
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

Review of NetSuite

Reviewed 6 years ago

NetSuite was used across our entire organization for financials, inventory, order processing, manufacturing, CRM and our e-commerce site. I liked having everything integrated and the real time reporting.

Pros

Automation on the financial side. Billing automation. This is a cloud based solution. Highly configurable.

Cons

The NetSuite in-house support team is weak

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

Netsuite Users Since 2006

Reviewed a year ago

Too many to list. We've built our business around Netsuite and use if for just about everything including but not limited to: Accounting, sales automation, marketing automation, inventory management, warehousing and fulfillment, the list goes on.

Pros

There's no substitute for a cloud based fully integrated system like Netsuite. We went live January 1, 2006 and have been building our company around Netsuite ever since.

Cons

I can't answer this questions because there's nothing I really dislike about Netsuite. The company and the product have been exceptional.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

The Perfect Fit for Our Business

Reviewed 4 years ago

We love it. Its been a wild success. User engagement is high. The data transparency it provides drives better business decisions.

Pros

Centralization of Data and Resources Ability to scale as business grows Customization and Automation ease

Cons

Report and dashboard building could be more intuitive for the common user. Viewing of data is often cumbersome - some users have trouble viewing large searches, for example no ability freeze columns

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

Quite a good tool

Reviewed 3 years ago
Pros

Good level of customization available. NetSuite provides a lot of automation that adapts to different levels of growth of a company

Cons

The price point is a bit high. Also, sometimes is a bit slow in loading pages

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

NetSuite logo

NetSuite

Infinitely Scalable

Reviewed a year ago

I look at most capabilities as a return on investment by not having as many manual processes. There are many shortcuts to relieve friction that we have with less automation available

Pros

Very powerful - can integrate with many other products and can be scaled to ANY size company

Cons

Everyone knows QuickBooks and it is difficult to find available peole already proficient in NS as a bookkeeper/accountant. It is not inexpensive, but if used to its full extent it can be an excellent value

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

Great for project management

Reviewed 4 months ago
Pros

I really enjoy the ease of use. It adapts easily to any changes of the business. Love the automation. It's on a cloud so I can access it from anywhere.

Cons

I'm still new to it so no cons to report at this time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

Oracle NetSuite

Reviewed 3 years ago

We use it for all aspects of running our bvusiness from accounting to inventory to financial services and sales and marketing. We have moved to 100% paperless operations with an extreme amount of automation and automated workflow.

Pros

Comprehensive platform to run almost any business. Open API and highly configurable to personal and business preferences.

Cons

It is expensive but I feel we have gotten our monies worth. You are dealing with a very large company so there is a bit of an institutional feel to engaging with them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

The Configurator was essential for the success of the Sales Order portion of our implementation.

Reviewed 5 years ago

It saves our Sales Team a lot of time when putting in orders and the orders are correct for our Production Team.

Pros

It allows us to create packages for our products with only the approved components in them. Our Sales Team does not have to look through hundreds of sales items to put a campaign together and our Production Team receives a complete/approved product to begin their fulfillment.

Cons

The configuration isn't a quick drop and drag as I expected. It is a little more difficult but can be learned and Sole is very helpful with questions.

Vendor response

Thanks for the great review. Customer satisfaction is our #1 priority.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

NetSuite logo

NetSuite

A great tool but not a solution

Reviewed 6 years ago

We have over 100 users and use almost every feature available: webstore, ERP, CRM, Marketing Automation. We provide Engineering Services (maintenance services and design / build / install) and Distribution (Retail / Wholesale). It's a fantastic tool but people should never expect the tool alone to provide the business solution. The solution is clearly defining your business processes end to end from a customer experience perspective. Reporting is easy using Saved Searches.

Pros

Very flexible and adaptable. Cloud based and covers the full range of enterprise needs. Easy to use and good online help resources. Huge range of apps / partners can be used to establish exactly what your business needs.

Cons

You need access to specialist capabilities for a really effective implementation. Don't rely on their professional services unless you have very deep pockets. Customer service support is fine for simple issues and questions; usually good technical understanding but have trouble translating that into operational context. I've developed a fairly deep understanding of the entire suite excluding accounting. Helps me engage directly with the professional services and development people when working up solutions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

It's fast and extremely reliable

Reviewed 3 years ago
Pros

NetSuite ERP can be used for Financial, Order, Production and Supply Chain Management. NetSuite CRM can be used for Salesforce and Marketing Automation. Customer Service and Partner Relationship Management. Suite Commerce – End to end Business to Customer (B2C) and Business to Business (B2B) eCommerce platform. You can integrate with any other application and also it's very fast and reliable. This can be the good solution for EDI also.

Cons

I am not feeling any Cons at this moment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

NetSuite logo

NetSuite

Stay away from Payroll/HRIS

Reviewed 10 months ago

Good for ERP. TERRIBLE for payroll/HRIS. They stick to "gotcha" contracts and don't bend a penny once they have you signed up even if you don't use their system because it is terrible.

Pros

Their ERP is good. Payroll/HRIS is TERRIBLE.

Cons

Payroll/HRIS and customer service. That product is basically vaporware. Payroll/HRIS system is a HUGE downgrade and isn't even truly integrated with the ERP system. It can't handle basic functionality like connecting to health benefits or 401k. It also has absolutely no ability to automate your team's onboarding process. Massive step away from overall automation. They won't even let us out of the contract despite the fact that we never went live and won't ever use the payroll/HRIS product. Total "gotcha" contract for complete vaporware

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

The best multi-functional and customizable ERP system in the cloud

Reviewed 6 months ago

Our use of NetSuite has eliminated the need for a lot of maintenance and support for our systems, as it is available in the cloud, and connects all enterprise networks to it, which helps us to constantly work remotely under all circumstances. Through NetSuite, we have been able to build an integrated system that includes all our data, which helps us to evaluate resources and know the efficiency of operations, as the automation that we obtained through NetSuite contributed to enhancing our ability to make the right decisions.

Pros

My favorite feature of NetSuite is its capacity to report on a wide range of enterprise processes and operations, as well as its ability to be scalable. When it comes to working with NetSuite, team members will find the user interface simple and easy to understand. With NetSuite, we are able to save data and transactions quickly and easily, and it is also very adaptable and scalable to meet our needs....

Cons

NetSuite is one of the best resource planning tools ever, but like the rest of the Oracle tools, the user needs several training sessions to be able to use it in an optimal way, in addition to that, the subscription prices are high, which limits the ability of small groups to benefit from its services.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

NetSuite - Great ERP for mid-size/private companies

Reviewed 4 years ago

NetSuite is great overall. We have reliable numbers and the ability to create a search or report to facilitate data analysis. We have been able to automate a lot of processes (expenses, amortization, sales tax) and the interface is generally user-friendly.

Pros

NetSuite is scalable. I've used NetSuite at a company that was doing $200M+ in revenue and a company that is at $60M in revenue. I also really enjoy that NetSuite can be almost completely customized to your industry and business. NetSuite provides for a lot of automation of processes that Quickbooks cannot handle. It is also a better source of record-keeping as everything is somewhat seamlessly connected. The...

Cons

SuiteAnswers has a terrible algorithm for their search bar. The system is also not as intuitive as others since the actual home screen itself is customized by role. We have also run into the need for an consultant/more technical administrator to provide working scripts for some of our reporting. People with NetSuite should not expect the system to do everything perfectly, sadly the call center is far less helpful than the US-based consultants at NetSuite. However, you can always escalate to your sales rep. Our solution is hosted and at times runs slower than I would prefer. I wonder if there is a way to increase the speed at which we can click through multiple cells or post a large amount of journal entries.