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Overview

Category Leaders

NetSuite provides organizations with an integrated system helps them run their business. More than 40,000 organizations around the world use NetSuite to more easily grow and adapt to change.

Lockstep automates the collections process by automatically tracking aging invoices and sending personalized emails, text and calls that guide customers to a payment portal. Our solution accelerates cash flow, lowers costs, focuses staff on high priority task, and makes customers happier.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15000

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1.6K

5

4

3

2

1

699

660

190

35

49

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.2

21

5

4

3

2

1

10

6

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.

Pros

Very quick to respond and always helpful. The software is the best we could find out there to fit our needs and so far, I am happy with it.
I can't say enough about how wonderful their staff is to work with. Needless to say I am very pleased with the product and service.
I love the communications history - when we had to replace our collections person it was great to be able to retain all the history of her work.

Cons

My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.

Cons

I do not we have been charged for some training, which I do not agree with because there have been so many issues with your system.
Setting up automated features requires multiple steps and can be confusing.
Before implementing the software program, talk to the people that are going to be using it. I cannot rate the value of the product because I have no idea what it cost.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review6 years ago

Key features

  • Total features351
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Catalog Management
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Dunning Management
  • Duplicate Payment Alert
  • EDI
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Financial Institutions
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Legal Professionals
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Labeling
  • Labor Forecasting
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payment Reconciliation
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Order Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Visualization
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features45
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Catalog Management
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Dunning Management
  • Duplicate Payment Alert
  • EDI
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Event Management
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Financial Institutions
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Legal Professionals
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Fraud Detection
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Labeling
  • Labor Forecasting
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payment Reconciliation
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Billing
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Order Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Visualization
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations807
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • NetSuite
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations20
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Teams
  • NetSuite
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

DH
AvatarImg

DOANH H.

Oil & Energy, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

NetSuite logo

NetSuite

Netsuite is more suitable for bigger companies and multiple entities

Reviewed a year ago
Pros

Easier to edit some transactions i.e. JE compared to Sage 100. Able to run financial reports for different department vs entities.

Cons

Pages/modules change in different roles instead of staying at the same page for all but limit access for each role. Some modules/buttons are named almost the same but doing the same function.

AvatarImg
AvatarImg

Abe Y.

Individual & Family Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

NetSuite logo

NetSuite

We chose NetSuite

Reviewed 6 years ago

So far so good. We’re happy with the attention and customer service we are receiving.

Pros

In our evaluation of new accounting packages, we reviewed NetSuite, Blackbaud, and Sage. NetSuite gave us the functionality we wanted by far.

Cons

The cost is higher than we’d hoped for as we are s nonprofit, however they do have nonprofit pricing.

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Verified reviewer

Capital Markets, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

NetSuite logo

NetSuite

You must have a plan in place

Reviewed 4 years ago

OWNER AND DEVELOPER Strategy spreading sharing across all network and devices

Pros

We develop for our communities across the globe ONELOVE we spreading all benefits with effortless commit

Cons

It for the world to use for opportunities businesses development

BB
AvatarImg

Brad B.

Marketing and Advertising, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

NetSuite logo

NetSuite

CTO

Reviewed 6 years ago

Excellent.

Pros

How flexible it is, and the ability to add additional fields and screens. It is great the amount of information on the web and help pages.

Cons

Accounts Payable has a lot of steps, and network slow down.

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Verified reviewer

Wholesale, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

NetSuite logo

NetSuite

Highly Configurable Solution

Reviewed 6 years ago
Pros

- Highly Configurable Solution - Web-based platform for easy access - Large network of add-ons/partners

Cons

- Limited free support offered - Relatively expensive support/optimization consulting after go-live

PS
AvatarImg

Prabhdeep S.

Management Consulting, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

NetSuite logo

NetSuite

Review of NetSuite

Reviewed 8 years ago

NetSuite is being used for all of our financial transactions and reporting. In addition, NetSuite serves as our ERP and CRM system. The entire customer life cycle, from lead generation thru opportunities, quotes, sales orders, billing, collection, and customer service provisioning is done utilizing NetSuite as our one tool for all.

Pros

NetSuite's dashboards are so amazing that it is addictive. The ability to customize searches and reports is very simple.

Cons

Speed is always an issue. They really need to optimize their network to get the best results.

AH
AvatarImg

Allen H.

Management Consulting, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

NetSuite logo

NetSuite

Really a good product!

Reviewed 8 years ago

NetSuite has a comprehensive network of partners. Whatever you need to customize or automate, it can be done and there are plenty of partners to help.

Pros

NetSuite is full of features. Once trained, easy to use reports.

Cons

The learning curve to implement new features is daunting.

BR
AvatarImg

Brian R.

Environmental Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

Netsuite should be the industry standard in time entry

Reviewed 7 years ago

Easy project tracking

Pros

-User friendly -Ability to copy project tasks from previous weeks -Ability to code billable projects to other firms in network -Easy to track project costs by pulling project numbers

Cons

-Occasionally NetSuite will not show the summed totals for hours on a given day which makes it troublesome to track daily hours entered

PS
AvatarImg

Pamela S.

Accounting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

Netsuite the better way to Invoice

Reviewed 2 years ago

My overall experience with Netsuite is great. This software makes my job so enjoyable, finding information using a PO lookup is nice and Inventory adjustments are not difficult. Instead it makes my job very enjoyable and so happy to wake up and go to work everyday.

Pros

I loved how it is so user friendly and if you enter any information incorrectly. It is very easy to correct and very quick to do so. I believe it is well worth the money you spend to have such great software. I have since using Netsuite tried to compare so many different software applications and honestly , I have not really found anything as of yet. The closest software so far I think is SAGE.

Cons

I honestly didn't find anything that I disliked about this software.

Vendor response

Thanks for taking the time to leave a review Pamela! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite.

EG
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Efrain G.

Retail, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

Powerful ERP

Reviewed 5 years ago

It is a very powerful ERP, especially its purchasing and inventory management modules and make work much easier and efficient. It allows you to connect in any device in any network. Overall I've had a great experience with NetSuite and I wish more companies used it.

Pros

The most important reason why we switched to NetSuite is that it allows you to access in any computer, anywhere, without having to be connected to the organization's network. This allows you to get work done at home, when needed. It has a lot of logistics modules based on your needs, like financials, human resources, manufacturing management, inventory, management, sales, management and purchasing management, among others. For my particular area of work, inventory management is great and is better than its competitors

Cons

Modules are restricted to different areas within the organization but sometimes you need a function or tool from a module you don't have access to. In this case, you have to contact the administrator and ask for permission, making the process a bit tedious. Reports' designs could be slightly better and allow more customization.

RS
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Ranesh S.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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NetSuite

Netsuite is a great ERP software that's always investing and improving in it's platform development, based on customer feedback for new features and underlying frame work.

Reviewed 7 years ago

Despite the Cons stated above, Netsuite is a software that constantly being improved to resolve such issues. So I'm sure these limitations will be handled by the Netsuite Development team in the near future.

Pros

I really like the ease of use features and administration as aspects of net suite. It give the global visibility and local visibility of your business at a click of a button. It's easy to customize to most of your requirements without too much coding for development.

Cons

The Account receivable features for posting over payments, under payments and income without an invoice is done though manual journal entries and takes many steps compare to Sage. Also it doesn't allow you to consolidate invoice Netsuite Transactions. This means if you want to create a single invoice for more than 1 sales orders, you can't do that at present. When it comes to coding, you can't process more than 200 transactions to automatically using suite scripts, etc.

RB
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Rishi B.

Management Consulting, 501-1,000 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

NS along with add ons is amazing

Reviewed 8 years ago

NetSuite has a comprehensive network of partners. Whatever you need to customize or automate, it can be done and there are plenty of partners to help. NetSuite can enable any one business, and all of it's employees. It has served as an easy way to manage and collect data by allowing limitless secure dashboard possibilities.

Pros

Good transparency across verticals and between the same level. It has a very broad scope of use and high functionality.

Cons

High cost but manageable in a big organization. Great UI

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Andrew M.

Computer Software, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

Netsuite is a all in-one ERP/CRM that has a wonderful market place for 3rd party apps

Reviewed 7 years ago

The ability to manage account/financials as well as CRM data, in one convenient location. It also has lots of applications developed to integrate other app data.

Pros

The ability to quickly and easily integrate a payment system, with accounting, as well as the features included from a CRM. This means you get the ability to use quotes, reports, payments, documents, and all the fields (custom or standard). Recently acquired by Oracle which gives Netsuite a greater pool of resources.

Cons

The UI is a bit dated and can be difficult to manage. The system release updates are also constant and sometimes requires assistance from the support teams to allow these upgrades. The oracle support network is vast with the new Oracle take over, which can cause a bit of headache when working with their support teams.

JK
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Jen K.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

Netsuite Early Review

Reviewed 5 years ago

So far I like Netsuite, I don't love it. I'm hoping that after getting to use it more (it's only been 3 months), I will be more acquainted and used to it.

Pros

Going from Quickbooks to Netsuite was long overdue for our company. We have about 25 LLC's that all roll up to a Corporation. Each LLC has 1-7 properties. Netsuite has allowed for consolidated reporting, customized reports, and a convenient dashboard that QB cannot do.

Cons

The version of Netsuite we have did not allow for checks to be cut out of multiple bank accounts. This was a disaster since the sales team told us we were OK and the implementation team (3rd party) did not tell us this was an issue. Netsuite did pull through and wrote a script to get us working, but if you don't buy OneWorld, you will not have this option. I have used Sage Intacct and find Netsuite has a lot more customization, but sometime it is very difficult to figure out. Trying to learn where everything is or how to code is challenging.

DS
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David S.

Wholesale, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

From Sage to Netsuite

Reviewed 6 years ago

Overall everyone at my company is very excited to have finally found a system like netsuite and are overall satisfied with your experience thus far.

Pros

The ease of use as well as the lack of a batch system. We came from Sage 300 which feels very antiquated compared to Netsuite. The UI just felt very dated and it was not user friendly at all. If you found a prior mistake after that day then you might as well have found a work around because getting it reconciled was a nightmare. With Netsuite the system is intuitive enough that it can retro almost any issue that you find today back to whatever date it needs to be adjusted with little to no issue. I also like the openness of the system, there is no need to pay someone hundreds of dollars just to modify a form it is super easy to do on your own.

Cons

I love that there is a suite answers form for quick answers but sometimes they can be more confusing than anything. Maybe add some videos demoing what to do rather than just text based support. Implementation of some aspects were also a little less than stellar.

PG
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Prasad G.

Wholesale, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

NetSuite Oracle- Great Choice

Reviewed 4 years ago

It's a great application in terms of user friendliness as any user can familiarise with features with a little help and paths from one domain to another, say for e.g. from AP/AR to Purchases or Sales are very clear and easy to find on the menu.

Pros

It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help. For SMEs, this means a lot in terms of money that could be saved.

Cons

At times it takes a lot of time to save pages, for e.g. when we want an invoice for pick up customer quickly it takes ages to save the page, I agree that there could be more to this issue, such band width, network traffic etc, but in my experience the wait time has been quite significant at times. Because of this, we sometime forgot to wait for the green colour confirmation bar that says info has been saved and have exited the page without realising data may not have been saved.

ZA
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Zubin A.

Management Consulting, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

Recommended software for multiple operations

Reviewed 8 years ago

Prior to NS we had several systems for tracking customer leads, opportunities, and quotes. Now we have all of that in one system, and with a little bit of scripting we perform margin tests on opportunities that allow for automated approval routing before estimates are sent to customers. Real-time access to virtually any data in the system—via customizable templates and custom reports—combined with the ability to create unlimited what-if scenarios makes NetSuite an exceptionally powerful financial planning tool. There is not always a consistent naming of fields when customizing reports and searches. While this not a problem for a super user, it can be confusing for those not as experienced. Like any cloud solution, speed is always an issue. Companies need to really optimize their network to get the best results. Sending out emails is cumbersome and can be improved.

Pros

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Cons

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