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NetSuite vs iCERP by NEXUSsoft Comparison

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Overview

Category Leaders

NetSuite provides organizations with an integrated system helps them run their business. More than 40,000 organizations around the world use NetSuite to more easily grow and adapt to change.

iCERP by NEXUSsoft is our flagship software suite for medium sized businesses with complex needs. iCERP supports your business' unique strategies and enables you to stand out from the crowd. Embrace your uniqueness, break free from limitations, and unlock new levels of efficiency and productivity.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

5000

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1.6K

5

4

3

2

1

694

656

189

35

49

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.9

10

5

4

3

2

1

9

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.
It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove.

Pros

Not enoughreviews yet

Cons

My advice for those scoping out Netsuite is seriously analyze your business requirements and then advocate the hell for them in the scoping or implementation phases.
Please do your research before you find yourself stuck in a contract with a bunch of misleading employees that won't even respond to your email or try to address your concerns.
I hate the reporting functionality, avoid it if I can. Might be that I don't really understand its uses.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features351
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audio/video file upload
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Automatic Transcription Services
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Catalog Management
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Database
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Estimating
  • Event Management
  • Event Triggered Actions
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Financial Institutions
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Legal Professionals
  • For Manual Transcription
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Historical Reporting
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Costing
  • Job Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Labeling
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Meeting Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Format Support
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payment Reconciliation
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Playback Controls
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Qualification Tracking
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Order Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Synchronous Editing
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • User Management
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Visualization
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features156
  • "What If" Scenarios
  • 1099 Preparation
  • 3PL Management
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Query
  • Ad hoc Reporting
  • Agile Methodologies
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Audio/video file upload
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Automatic Transcription Services
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Bank Reconciliation
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Built-in Accounting
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Capacity Management
  • Capacity Planning
  • Cash Flow Management
  • Cash Management
  • Catalog Management
  • Channel Management
  • Chart of Accounts
  • Check Processing
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Consolidation/Roll-Up
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Contractor Database
  • Core Accounting
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Cross Docking
  • Currency Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Rules
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Delivery Management
  • Demand Forecasting
  • Direct Deposit
  • Discount Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dues Management
  • Duplicate Payment Alert
  • EDI
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Enterprise Asset Management
  • Estimating
  • Event Management
  • Event Triggered Actions
  • Expense Claims
  • Expense Management
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • File Transfer
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For AEC Industry
  • For Accountants
  • For B2B
  • For Financial Institutions
  • For Government
  • For Hospitality Industry
  • For Insurance Industry
  • For Legal Professionals
  • For Manual Transcription
  • For Medical Purposes
  • For Metal Fabrication
  • For Nonprofits
  • For Real Estate
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For Trucking Industry
  • Forecasting
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Fund Accounting
  • Fundraising Management
  • Gantt/Timeline View
  • General Ledger
  • Grant Management
  • HR Management
  • Historical Reporting
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Investment Management
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Costing
  • Job Management
  • Kanban Board
  • Key Performance Indicators
  • Kitting
  • Knowledge Base Management
  • Labeling
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Loyalty Program
  • MES
  • Mail Order
  • Maintenance Management
  • Manufacturing Inventory Management
  • Marketing Automation
  • Material Requirements Planning
  • Materials Management
  • Meeting Management
  • Member Database
  • Membership Management
  • Merchandise Management
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Multi-Store
  • Multiple Format Support
  • Multiple Projects
  • Nonprofits
  • Onboarding
  • Online Invoicing
  • Online Payments
  • Online Time Tracking
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Overpayment Processing
  • Partial Payments
  • Payment Collection
  • Payment Processing
  • Payment Reconciliation
  • Payroll Management
  • Payroll Reporting
  • Percent-Complete Tracking
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Playback Controls
  • Point of Sale (POS)
  • Portfolio Management
  • Predictive Analytics
  • Prescription Processing
  • Prioritization
  • Procurement Management
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Product Management
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Profit/Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Accounting
  • Project Costing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Proposal Generation
  • Publishing/Sharing
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Purchasing & Receiving
  • Qualification Tracking
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Receivables Ledger
  • Receiving
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requisition Management
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Retail Inventory Management
  • Returns Management
  • Revenue Recognition
  • Reviews Management
  • Risk Analysis
  • Risk Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Forecasting
  • Sales Order Management
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scenario Planning
  • Scheduling
  • Scorecards
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Reporting
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Skills Tracking
  • Social Media Integration
  • Sourcing Management
  • Special Order Management
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Supply Management
  • Synchronous Editing
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Compliance
  • Tax Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Text Editing
  • Third-Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • Transaction History
  • Transaction Management
  • Transportation Management
  • Trend/Problem Indicators
  • User Management
  • Utilization Reporting
  • Vendor Managed Inventory
  • Vendor Management
  • Vendor Master Data Management
  • Vendor Payment
  • Version Control
  • Visual Analytics
  • Visualization
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations798
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations13
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

JF
AvatarImg

Jon F.

Wholesale, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

100% Cloud Based Solution from the start

Reviewed 3 years ago

Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Pros

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Cons

Owned by Oracle now. Cost keeps increasing.

CH
AvatarImg

Cory H.

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

NetSuite logo

NetSuite

NetSuite Review

Reviewed 5 years ago
Pros

Very robust full featured CRM solution.

Cons

Customizing the web store has to be done by a developer.

HM
AvatarImg

Hannah M.

Telecommunications, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

NetSuite logo

NetSuite

Hannah’s JT review

Reviewed 7 months ago
Pros

Level of detail you can configure. By multiple verticals.

Cons

For business users it’s not user friendly and hard to understand initially.

Vendor response

Thanks for taking the time to leave a review, Hannah! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

AvatarImg
AvatarImg

Janice F.

Computer & Network Security, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

NetSuite logo

NetSuite

Easy and User friendly!!

Reviewed 6 years ago

User friendly software that can be use by anyone.!!!

Pros

I was working in different industry and use a lot of softwares. This was the easiest software I have used. It plain and simple even non techy person can use it.

Cons

I hope they add features that will entice the user to use. Color are dull and not so friendly.

CE
AvatarImg

Charles E.

Banking, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

NetSuite logo

NetSuite

Caveat Emptor

Reviewed 5 years ago

From contract negotiation, implementation and after sales support, this has been my worst vendor experience as a 20 year professional.

Pros

Cloud based implementation made acceptance by our IT team easy.

Cons

Difficult to use. Poor reporting capabilities. Customization limited and requires vendor expertise. Service after the sale is a joke. Even when there is an issue on the NetSuite side, response is days in coming and often useless.

BM
AvatarImg

Brenda M.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

NetSuite logo

NetSuite

Netsuite review

Reviewed 5 years ago

We can now easily track revenue and expenses by project.

Pros

I like the consolidation ability for multiple subsidaries. I like the revenue recognition module.

Cons

Very difficult to find a customized script if you do not know what you are looking for and the script isn't named properly or well.

AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

NetSuite CRM

Reviewed 6 years ago

I've been able to track my opportunities and activities pretty well, which allowed me to be reminded of any activities or calls to make.

Pros

It is fairly easy to track your activities by Opportunity and Lead.

Cons

It took a little while to send an email off of a template.

GA
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Gangadhar A.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

NetSuite Application review

Reviewed 3 years ago

Overall the application is quite satisfactory and their support is quite laudable.

Pros

Simplicity and intuitiveness. Self-help and video tutorials. Easy of use by business users and capability to build their own reports, Ability to customize by adding desired custom fields etc. fairly easily. NS support is quite commendable.

Cons

The application is still evolving and hence some of the areas need improvement. Out of all the modules, Fixed Asset Management needs reorganizing for reporting. It is in its own world compared to other transactions.

CG
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Chet G.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

Review for NetSuite Application from an Admin with 2 years experience

Reviewed 6 years ago

We've been able to effectively quote out of NetSuite using the Verenia Bundle. We are able to effectively manage customer contracts via customization.

Pros

It's customization. Our NetSuite environment uses many customization features required by our business.

Cons

The unexpected downtime / scheduled maintenance. Communication needs to be improved to formally notify customers.

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Verified reviewer

Hospitality, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

Can handle all your data

Reviewed 6 years ago
Pros

We use netsuite to keep clients informations safe and reachable by the entire team

Cons

The ux and friendly interface should be more friendly

JD
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Jimmy D.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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NetSuite

A good business accounting tool

Reviewed 14 years ago

Netsuite is a good accounting service if your small business is starting to grow. With all the different roles available you can divide the software between key employees in your company easily.

Pros

The Accounts Receivable section is outstanding. This offers everything you need to manage all your invoices and shipping. It has good help that can answer most accounting questions. All you have to do is login to your account and all the information

Cons

It is confusing to operate because it is text-based, not graphics-based. There is no quick access to sections because they are not broken down by task, but by role. Since features are assigned to roles, you must learn the role for each task.

DV
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Diem V.

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for 6-12 months

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  • Value for money
  • Ease of use
  • Features
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NetSuite

too much info

Reviewed 5 years ago
Pros

you can see what data is changed and by who it has been changed.

Cons

too much info on screen what is irrelevant for me. No customization for my setup what i need to work with no use of tab and arrows, only use of mouse what causes me RSI. If you make a error or change somewhere it's almost impossible to adjust all related data. It's a chain reaction, if somebody in the office don't make a Work Order, I can't make a pick list. It's not so automated as told by sale. we need more people to do the same work then before. making a pick list cost me more time then before. i need a bigger screen to see all data, or i need to scroll like i have to do right now. can't put extra info on a pick list

SJ
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Shams J.

Apparel & Fashion, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NetSuite

User Friendly

Reviewed 2 years ago

Overall it's been pretty good, but there are still some kinks to work out.

Pros

It's easy to use and was introduced to us by one of our customers.

Cons

I still find it challenging to use. Sometimes Can't find things.

Vendor response

Thanks for taking the time to leave a review, Shams! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

NL
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Niccolo L.

Arts and Crafts, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

My net suite review

Reviewed 2 years ago

Wonderful

Pros

I liked that it helped my adhd brain stay focused by managing my time and clients.

Cons

Nothing to hate about this it’s one I of the best.

Vendor response

Thanks for taking the time to leave a review, Niccolo! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MB
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Mattia B.

Entertainment, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Netsuite review

Reviewed 6 years ago
Pros

Scalable software which provides all CRM functions needed. Easy to customize based on your needs

Cons

You need to add by hand lot of basic information which should be ideally automated; a bit clunky in UI

SS
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Stefanie S.

Wholesale, 11-50 employees

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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NetSuite

Don't Use NetSuite

Reviewed 5 years ago

Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.

Pros

They sold it really well and their sales team was very enthusiastic and engaging.

Cons

It is absolutely a nightmare to implement. It is way too complicated to function well. You need to be a developer to be able to do even the most basic augmentations. You might as well just build your own system from the ground up and save yourself the expensive NetSuite bill. The cost is huge and you can't make adjustments to licenses without long contracts. Despite their claims they don't know anything about integrating with other systems like Shopify via connectors like Celigo or FarApp. The integration team will not help you avoid even common pitfalls. The user interface is, despite their claims, woefully not intuitive or easy to use for average computer savvy individuals. You cannot easily make or adjust print or email templates and their WYSIWYG editor is garbage. The shipping component of it is far less powerful and customizable than many other shipping softwares like ShipStation. Their manufacturing processes are not customizable enough and don't account for realistic manufacturing challenges. You will absolutely end up doing way more steps for not much gain, making it very inefficient to operate. Their "support" is very limited and after you are past your support phase, help is non-existent unless your entire system is down. They are not appropriate at all for small to medium size businesses (despite their claims) and should only be used if you have an entire IT team that could probably just code a custom system for you anyway. Absolutely would not recommend!

Sd
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Stephen d.

Consumer Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NetSuite

Best platform for small and large business

Reviewed 2 years ago

very good, 100% would recommend. It is an asset to our company and we have been told by several potential Venture Capital groups that we are so far ahead of most companies our size by using NetSuite we have added value to our company.

Pros

The ease of integration with several of our very important eCommerce software platforms. Everyone in our office is now operation in the same environment, no need to use different platforms for different jobs. Also, the reports are endless and tremendous, the customization is a godsend!

Cons

Did take a bit longer to migrate data and set up than anticipated but once it was done works like a charm. A small learning curve to operate but it is very forgiving so no need to worry about messing anything up.

Vendor response

Thanks for taking the time to leave a review, Stephen! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

MP
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Mannat P.

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NetSuite

Review of NetSuite

Reviewed 8 years ago

I love how adaptable NetSuite is to many different industries and it is a great solution for any business that has outgrown QuickBooks. This is a cloud based solution that allows for access from anywhere with an internet connection and from a variety of devices.

Pros

Fast track quote-to-quote process. NetSuite is HIGHLY configurable.

Cons

Communication with customers. Order processing could be made simpler by adding a Bill/Print Invoice button on the order fullfillment screen.

CP
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Cyriaque P.

Internet, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Netsuite review easy to use

Reviewed 2 years ago

Easy to use software and is usable by large companies but also medium-sized companies for their development.

Pros

Netsuite is a software that allows our company to efficiently control our activities. What we liked about this software is that it is easy to use with an intuitive interface. It also allows to manage the accounting, the production and especially the inventory management. It is not bad

Cons

Netsuite needs to redesign the interface and price and functionality. With these I think it would be more up to the task

Vendor response

Thanks for taking the time to leave a review, Cyriaque! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

OI
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Olaoluwa I.

Management Consulting, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NetSuite

A do it all platform that rewards those willing to learn.

Reviewed a month ago

Since Netsuite was implemented we have consolidated multiple steps of our process where by we have gained greater insights.

Pros

Netsuite enables us to seamlessly share custom reporting and tasks like bank reconciliations without duplicating efforts.In addition,it helps us speed up our billing and revenue process and we are able to customize the experience to our entity's need.

Cons

The support team is quite slow in responding to queries I think that should be addressed.

AB
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Adam B.

Construction, 51-200 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
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NetSuite

Violated by software

Reviewed 6 months ago

They refuse to help when their referral developers fail. It’s a system build for the empire to take the money leaving the mid-size business with no software and no help. It’s the worst business decision of my life.

Pros

If I could say one thing nice about NetSuites I would… But we have been hurt badly by this company.

Cons

NetSuite gave us a 3rd party to build software and it’s been 2 years, half a million paid out and no software. We are told we have to pay another 240k to continue but developer cannot get us what we paid for. NetSuite a refuses to help hold data while their software company they referred takes their sweet time building a dysfunctional software. We have 2 week to fork out another Quaryer million or we lose all data for the last 2 years. Total blackmail-

Vendor response

Thank you for taking the time to leave a review, Adam. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

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