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NetSuite vs Oracle CRM On Demand Comparison

Overview

NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of your...

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$499/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

284

305

103

16

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.4

(27)

5

4

3

2

1

14

10

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Overall its good as in it does what it needs to do, and then some. It's useful but feel at times we are only touching the capabilities of this software other then really utilizing it.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Netsuite is the best available option at the moment. It's very intuitive when it comes to navigating the software and their customer service is great if you need assistance with something.

Pros

Very satisfied with software and helpful to satisfy all the customer i very delighted with this one.
Navigation is very intuitive and UI is very nice. The functionalities are quite comprehensive, customization are easy to do.
Compared to any other product in the market this product is much more stable and scale-able and sustainable over other product. Architecturally this product is much more robust than any other product.

Cons

Since it is so customization it is a little more difficult to learn. It is a bit costly and you pay per seat so if you need to have 1 person have multiple seats then it could get a little more costly.
While this is not about the software, Oracle has been hiking up prices for the past few years, to the point that it's gotten costly. It might be a relevant barrier for smaller companies.
To add insult to injury, NetSuite made us renew the license while the tool was in development (late!) and we were not using it.

Cons

The frequent updates can be quite annoying. Sometimes the application doesnt scale right on my different machines.
Confusing, cryptic, slow moving, & not much support.
The software is tough to navigate in. I believe there is a lot more you can do within but since it is difficult to navigate, you have to learn the program by being trained by others.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features65
  • API
  • Accounting Management
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Capacity Management
  • Cash Flow Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract Management
  • Currency Conversion
  • Custom Fields
  • Customizable Branding
  • Data Import/Export
  • Data Visualization
  • Demand Planning
  • Distribution Management
  • ERP Integration
  • Electronic Payments
  • Email Integration
  • Employee Self Service
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • Historical Analysis
  • IVR / Voice Recognition
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Lead Management
  • Lead Nurturing
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Opportunity Management
  • Order Management
  • Order Processing
  • Partner Management
  • Partner Portal
  • Payroll Integration
  • Payroll Management
  • Performance Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Procurement Management
  • Product Data Management
  • Promotions Management
  • Quality Assurance
  • Quote Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Returns Management
  • Revenue Recognition
  • Role Management
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Tax Management
  • Search Functionality
  • Shipping Management
  • Single Sign On
  • Supply Chain Planning
  • Territory Management
  • Trend Analysis
  • Vacation Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features45
  • API
  • Accounting Management
  • Activity Dashboard
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Approval Process Control
  • Asset Lifecycle Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Analysis
  • Campaign Management
  • Capacity Management
  • Cash Flow Management
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract Management
  • Currency Conversion
  • Custom Fields
  • Customizable Branding
  • Data Import/Export
  • Data Visualization
  • Demand Planning
  • Distribution Management
  • ERP Integration
  • Electronic Payments
  • Email Integration
  • Employee Self Service
  • Financial Analysis
  • Financial Management
  • Fixed Asset Management
  • Forecasting
  • Fraud Detection
  • General Ledger
  • Historical Analysis
  • IVR / Voice Recognition
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Tracking
  • Lead Management
  • Lead Nurturing
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Company
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Opportunity Management
  • Order Management
  • Order Processing
  • Partner Management
  • Partner Portal
  • Payroll Integration
  • Payroll Management
  • Performance Management
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Procurement Management
  • Product Data Management
  • Promotions Management
  • Quality Assurance
  • Quote Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Returns Management
  • Revenue Recognition
  • Role Management
  • Role-Based Permissions
  • Sales Forecasting
  • Sales Tax Management
  • Search Functionality
  • Shipping Management
  • Single Sign On
  • Supply Chain Planning
  • Territory Management
  • Trend Analysis
  • Vacation Tracking
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations377
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations61
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

NetSuite vs. Oracle CRM On Demand

See how NetSuite and Oracle CRM On Demand stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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