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Conga Contracts vs Agiloft Comparison

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Overview

Category Leaders

Tackle and manage your contracting processes with ease. If you’re just dipping your toes into contracting or want to improve...

5-Time winner of PC Magazine "Editors' Choice Award" and Spend Matters "Value Award", Agiloft is heralded as "the most customizable...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

65

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

34

27

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.9

5

4

3

2

1

29

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Sony is very pleased with the support and service we have received from Novatus and very pleased with the tool.

RT

Ryan T.

The support team is amazing and the ability to use where ever you have an internet connection is very helpful.

AR

Anonymous Reviewer

At the time it was only average but I know they've come a long way and have made great progress since then. I would recommend them alone for the great customer service I had.

LJ

Lis J.

Pros

Lumina has been using Agiloft (and its predecessor SupportWizard) for 7 years, for issue tracking, and customer support. We have found it outstanding in its flexibility, ease of use, and reliability.

MH

Max H.

Agiloft has always been quick to solve the few (if any) problems that have occurred, and they are happy to help customize the product to better align with my organization's needs.

RM

Ryan M.

The customer support team is very reliable and clearly interested in building long-term customer relationships.

RM

Ryan M.

Cons

The lack of support with implementation, the length of time to correct new errors caused by system updates, the amount of time required to customize templates and workflows.

AR

Anonymous Reviewer

Whenever I need to work on a proposal, I try to do so cautiously out of fear of losing something important. I struggle to trust this tool.

CR

Cory R.

It’s not intuitive, people who don’t use the system daily have a hard time navigating through it.

AD

Ana D.

Cons

Some of it can be very confusing to someone who doesn't understand business flow.

JP

James P.

Understanding the relationships between tables when setting up new fields and revising user permissions can be confusing.

SK

SUSAN K.

It is a little bulky and for old school sales, it tends to be a little difficult to maneuver from section to section.

GL

Gina L.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features52
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Availability Management
  • Buy Side (Suppliers)
  • CRM
  • Call Center Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Full Text Search
  • Government Contracts
  • HIPAA Compliant
  • IT Asset Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Lifecycle Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Network Monitoring
  • Pre-built Templates
  • Problem Management
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real-Time Chat
  • Release Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Search/Filter
  • Self Service Portal
  • Sell Side (Customers)
  • Service Level Agreement (SLA) Management
  • Specialty Contracts
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Configuration
  • Workflow Management
  • Total features78
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Availability Management
  • Buy Side (Suppliers)
  • CRM
  • Call Center Management
  • Change Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Full Text Search
  • Government Contracts
  • HIPAA Compliant
  • IT Asset Management
  • Incident Management
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Lifecycle Management
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Network Monitoring
  • Pre-built Templates
  • Problem Management
  • Project Management
  • Real Time Data
  • Real Time Notifications
  • Real-Time Chat
  • Release Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Search/Filter
  • Self Service Portal
  • Sell Side (Customers)
  • Service Level Agreement (SLA) Management
  • Specialty Contracts
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Task Management
  • Team Collaboration
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations10
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations19
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier