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Overview

Tackle and manage your contracting processes with ease. If you’re just dipping your toes into contracting or want to improve...

Category Leaders

DocuSign is changing how business gets done by empowering anyone to transact anytime, anywhere, on any device.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

72

5

4

3

2

1

35

29

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.8

6.8K

5

4

3

2

1

5.4K

1.2K

157

16

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The support team is amazing and the ability to use where ever you have an internet connection is very helpful.
At the time it was only average but I know they've come a long way and have made great progress since then. I would recommend them alone for the great customer service I had.
Sony is very pleased with the support and service we have received from Novatus and very pleased with the tool.

Pros

I have always had a great experience with this software easy and accessible gets what you need to do done quickly and both parties are happy.
And the ease of use with the convenience it provides for all your signing legal documents makes this a great product. Had given me overall a great experience each time that I had used it.
I really like the fact that it is a very secure website to sign important and legal documents and send them safely over the internet.

Cons

The lack of support with implementation, the length of time to correct new errors caused by system updates, the amount of time required to customize templates and workflows.
Whenever I need to work on a proposal, I try to do so cautiously out of fear of losing something important. I struggle to trust this tool.
It’s not intuitive, people who don’t use the system daily have a hard time navigating through it.

Cons

Every contact with customer service was a failure. It's a real shame that such a big company can release such a bad API / SDKs...the worst API integration I have ever made.
At first, I missed one document that I had to go back and sign once I found the correct email. This is probably more user error, but it did make it more confusing.
My business did more for our customers than our contract required - because it's the right thing to do. I was very disappointed in DocuSign that they automatically charged my credit card.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features52
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Disaster Recovery
  • Document Analytics
  • Document Automation
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Reminders
  • File Management
  • File Recovery
  • File Sharing
  • File Storage
  • File Transfer
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Government Contracts
  • HIPAA Compliant
  • Lifecycle Management
  • Mobile Signature Capture
  • Monitoring
  • Multi-Party Signing
  • Pre-built Templates
  • Process/Workflow Automation
  • Progress Tracking
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Rules-Based Workflow
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Templates
  • Third Party Integrations
  • Version Control
  • Workflow Management
  • Total features80
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Buy Side (Suppliers)
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Disaster Recovery
  • Document Analytics
  • Document Automation
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Reminders
  • File Management
  • File Recovery
  • File Sharing
  • File Storage
  • File Transfer
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Government Contracts
  • HIPAA Compliant
  • Lifecycle Management
  • Mobile Signature Capture
  • Monitoring
  • Multi-Party Signing
  • Pre-built Templates
  • Process/Workflow Automation
  • Progress Tracking
  • Proposal Generation
  • Quotes/Estimates
  • RFP Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Rules-Based Workflow
  • Search/Filter
  • Secure Data Storage
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Team Collaboration
  • Template Management
  • Templates
  • Third Party Integrations
  • Version Control
  • Workflow Management

Integrations

  • Total integrations10
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations378
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Retail, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Conga Contracts logo

Conga Contracts

Contracts made easy

Reviewed 4 years ago

A very good solution out in market to manage contracts.

Pros

The ease with which we can integrate with systems like salesforce, docusign.

Cons

unable to reuse additional fields created in a separate additional form

VP
AvatarImg

Vince P.

Information Technology and Services, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Conga Contracts logo

Conga Contracts

Apttus Contract Management Review

Reviewed 5 years ago

We have significantly reduced manual processes resulting in time and cost savings. Our sales team really likes it and Legal relies on it. Our Operations team can't live without it. This was one of the smoothest, most successful projects we have implemented and are quite happy with it.

Pros

It has increased productivity to our legal department by integration Agreements and Opportunities. We like the X-Author Plugin to Word. We like the full integration with Salesforce.com. It allows for the seamless update of all objects on the SFDC platform. As primary quotes are updated, so to are the opportunities. We like that it supports integration with Avalara for Sales Tax and DocuSign for E-Signature.

Cons

Generating documents seems to take an eternity. Especially in todays I want it now digital world. The output results make up for the time lost. The Guide could use help with an updated version, which does not currently have enough information on best practices and this should have more detailed information.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Oil & Energy, 10,001+ employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign logo

DocuSign

agreements and contracts signing made easy

Reviewed 2 years ago
Pros

Digital signature of the contracts soft copy of the contracts safe and secure ease signing contracts with multiple parties effectively and efficiently

Cons

free version has some limitations, paid version has full features

Ks
AvatarImg

Kaitlynn s.

Machinery, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

GREAT Option for Signing Docs with Ease

Reviewed 3 years ago

I have used it to sign contracts and get signatures on contracts.

Pros

This software is a great tool for getting contracts and other binding documents signed without having to meet up and go over the documents.

Cons

I do not know of any aspects that I would change on this software. I may not be using it to its full capacity though.

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Evan B.

Construction, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign logo

DocuSign

Used for personal use

Reviewed 4 years ago

Great. Would recommend and would use again if necessary.

Pros

Great for signing documents with venues for party contracts, housing contracts, etc.

Cons

Nothing. I thought the convenience, security, and ease of use were all great.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Automotive, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DocuSign logo

DocuSign

Great way to sign contracts

Reviewed 4 years ago

Docusign makes contracting much easier. The ability to have a customer sign the contract on the computer and immediately remit everything to corporate makes working so much easier.

Pros

Makes getting contracts signed so much easier. Ability to send contracts via email

Cons

Can be a little difficult to navigate for the advanced features

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Sarah O.

Verified reviewer

Publishing, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Best tool for easy contract management and signatures

Reviewed a year ago

I'm an editor and use DocuSign to manage contracts with clients. I also occasionally receive things through work to sign with DocuSign, and am always relieved when I see it's that software bc I know it will be easy.

Pros

It's simply the easiest to use of all the tools that do this. I like how it quickly leads the user through a document to sign where needed.

Cons

Nothing! It's always my preference for signing contracts.

PH
AvatarImg

Patricia H.

Design, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

DocuSign Review

Reviewed 3 years ago

Signing contracts.

Pros

Great application. Takes you to the page you need to review, add information and sign. Works like a charm.

Cons

Nothing. This is a great product; easy to use.

EH
AvatarImg

Erika H.

Banking, 10,001+ employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

DocuSign - An excellent software to sign formal contracts!

Reviewed 3 years ago

DocuSign allows you to sign contracts really fast, helping expedite your processes.

Pros

I like this software because it allows you to securely sign contracts online in a secure way. Contracts can be signed even while people are in different countries!

Cons

The only thing I don't like is that contracts experience.

ZZ
AvatarImg

Zsolt Z.

Hospitality, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DocuSign logo

DocuSign

Simple digital signature

Reviewed a year ago
Pros

Easy way to digitally sign any contract with a partner.

Cons

It is still not accepted in many official papers / contracts.

AvatarImg
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Jason C.

Verified reviewer

Marketing and Advertising, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign logo

DocuSign

Great Tool for Contracts

Reviewed 3 years ago

I do like this tool. Not only can you upload documents, but you can set up templates. I do a combo of both, which is also great. So, I can make one DocuSign out of a .ppt and template and get it sent off for a signature.

Pros

I love how easy it is to upload existing docs (.pdf, .doc, .ppt) and turn them into signable contracts. This has made signing contracts and having clients sign contracts incredibly easy.

Cons

I do wish that I could easily take an expired contract that was never signed and reinstate it instead of having to completely duplicate and resend a new version.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Apparel & Fashion, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

DocuSign makes life easier

Reviewed 4 years ago

I've used it over the years to manage client contracts as well for personal agreements

Pros

I love using documents for personal use (contracts, etc.) as well as for business contracts between me and clients

Cons

Not much comes to mind- its always made signing and returning documents super easy

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Jennifer P.

E-Learning, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Wonderful

Reviewed 4 years ago

Signing contracts for instructors.

Pros

This software is so easy to use-both for departments and employees. Things can literally be signed in seconds. Quick, easy, and definitely reliable.

Cons

Nothing, honestly. We use it at our company and it is so easy.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Hospitality, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Useful software

Reviewed 4 years ago

Very helpful for contracts

Pros

We used it in order to sign a contract and the whole procedure went without problems.

Cons

I didn´t find anything bad. It was overall very simple to use.

JS
AvatarImg

Jennifer S.

Consumer Services, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign logo

DocuSign

Robust and Easy to Use

Reviewed 3 years ago

It was great. I was able to decrease my time looking for contracts and made things run more efficiently.

Pros

The ability to organize your files within the software was great. And the workflow design that shows you what stage the contract is in is phenomenal.

Cons

The personal use package only allows 5 contracts per month.

AZ
AvatarImg

Admen Z.

Hospitality, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

DocuFast !

Reviewed 3 years ago

Obtaining legal signatures for contracts, or approval to expedite processes , expense reports, invoices contracts or agreements etc.

Pros

How fast we can get documents legalized and speedup process to turn around projects. Facilitate closure in agreements and contracts.

Cons

A much as I like to find any reason or item that I do not like about this product I am not able to find anything. It is a great Product !

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Troy B.

Verified reviewer

Health, Wellness and Fitness, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign logo

DocuSign

DocuSign is your simple solution for digital signatures

Reviewed 4 months ago

Excellent for basic contracts

Pros

Status tracking is great as you’re updated through email with signed and updated documents. Electronic signature in Docusign was the first of its kind and works very well.

Cons

Document Management is a great feature but could use a little improvement in its design and search feature.

JK
AvatarImg

Jessica K.

Publishing, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DocuSign logo

DocuSign

Great replacement for non-secure PDF/faxing of contracts

Reviewed 5 years ago

Automation, paperless processing

Pros

The functionality is being able to upload already signed contracts to countersign or to upload blank contracts for completion & execution.

Cons

The tagging and fields. Editing their features is very complicated, and I have a hard time grouping fields and making sure they behave the right way.

CG
AvatarImg

Craig G.

Construction, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Invaluable during the COVID pandemic

Reviewed 2 years ago

Overall great product that has greatly expedited the contracting process.

Pros

This software made it easy to execute contracts during the COVID pandemic where in person contracts could not be executed.

Cons

Somewhat difficult to use on mobile devices, contracts are better viewed on a desktop or a mobile device with a larger screen.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Financial Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Docusign makes e-signing easy

Reviewed 3 years ago
Pros

I like that docusign is easy to integrate and use.

Cons

Nothing, docusign is a great product for any business needing contracts.

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William F.

Verified reviewer

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign logo

DocuSign

Online document signing, legally binding with IP tracking, etc.

Reviewed 4 years ago

Online contracts have been signed.

Pros

Quickly and easily allows online signing of existing contract documents. Allows for field filling or selection based completion of forms within a document. Provides email notifications before and after signing as well as a copy of the signed document.

Cons

The subscription is pricey for a company that only needs a few documents signed per month. When you introduce multiple users in to the scenario, the price goes up exponentially.

JR
AvatarImg

Justin R.

Construction, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Estimating

Reviewed a year ago

Very convenient when signing contracts.

Pros

I like that you can sign everything, send back and forth to all parties. No more printing paper work and mailing.

Cons

There is not really anything that I do not like about this product.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Information Technology and Services, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

DocuSign changed contracting for the better

Reviewed a year ago

DocuSign has changed how I do business with many types of vendors from work and in my personal real estate dealings.

Pros

DocuSign makes it easy to view contracts and sign them with multiple parties. My contracts are all stored conveniently by DocuSign.

Cons

Although it is helpful to have the feature that prompts you forward for signature or initials, sometimes I feel that it moves so quickly that I don't have adequate understanding of what I am signing.

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Megan F.

Verified reviewer

Financial Services, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

DocuSign Review

Reviewed 4 years ago
Pros

It's so easy to use and makes signing things like contracts a much more seamless process

Cons

honestly, when using for contracts (which is my experience) it is great

cr
AvatarImg

chris r.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

Great product . Really helps day to day operations!

Reviewed 3 years ago

really adds a professional feel to the company customers like the ease of use

Pros

documents there for homeowners to sign and enter into system immediately

Cons

it is great no complaints. it sure beats old school paper contracts

MG
AvatarImg

Mike G.

Computer Software, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign logo

DocuSign

A Great Contract Tool

Reviewed 3 years ago
Pros

DocuSign has made it easy for us to quickly execute contracts. The time it saves us in completing contracts is worth the cost.

Cons

Not the cheapest option- emailing contracts and signing them is cheaper, but also substantially more tedious.

mm
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melissa m.

Fine Art, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

DocuSign logo

DocuSign

Easy Process

Reviewed a year ago

good

Pros

efficient service to get contracts signed

Cons

when documents disappear after signing and you cannot retrieve them