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Conga Contracts vs eFax Corporate Comparison

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Overview

Category Leaders

Offering a potential ROI of 150% - 200% in the 1st year of implementation. It is an easier way to negotiate business & reduce...

eFax Corporate is a online fax service which allows companies to send and receive faxes via email on any device, using existing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

33

27

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

3.9

5

4

3

2

1

21

12

6

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

At the time it was only average but I know they've come a long way and have made great progress since then. I would recommend them alone for the great customer service I had.
It has a great variety of predesigned templates, very efficient and very easy to use. Excellent for controlling contracts with clients,it has a very fast and understandable interface.
The support team is amazing and the ability to use where ever you have an internet connection is very helpful.

Pros

This is a good solution to be able to send an occasional fax as the technology has been largely replaced by email.
Easy to use and convenient. You receive it like a scan and could save it as a PDF.
Excellent, Reliable Solution for Receiving Faxes.

Cons

The lack of support with implementation, the length of time to correct new errors caused by system updates, the amount of time required to customize templates and workflows.
Whenever I need to work on a proposal, I try to do so cautiously out of fear of losing something important. I struggle to trust this tool.
It’s not intuitive, people who don’t use the system daily have a hard time navigating through it.

Cons

I was billed for 3 years of service that I didn't use. I had proof of cancellation but was told no refund because I emailed my request to cancel to the wrong company department.
Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call.
It's 2019 and the way efax does business is completely unacceptable. Once you give this company your credit card, they make it very hard to take it back.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features69
  • API
  • Active Directory Integration
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Backup
  • Buy Side (Suppliers)
  • CRM
  • Calendar Management
  • Charting
  • Client Portal
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Delivery Tracking
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Document Templates
  • ERP
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • Fixed Asset Management
  • FoIP
  • Full Text Search
  • Government Contracts
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Lead Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multiple User Accounts
  • Opportunity Management
  • Performance Metrics
  • Policy Management
  • Pre-built Templates
  • Preview Functionality
  • Project Workflow
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Retention Management
  • Risk Analytics
  • Rules-Based Workflow
  • Sales Forecasting
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sell Side (Customers)
  • Specialty Contracts
  • Supplier Management
  • Tagging
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • Version Control
  • Website Analytics
  • Whitelisting/Blacklisting
  • Workflow Management
  • Total features37
  • API
  • Active Directory Integration
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Backup
  • Buy Side (Suppliers)
  • CRM
  • Calendar Management
  • Charting
  • Client Portal
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Delivery Tracking
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Document Templates
  • ERP
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • Fixed Asset Management
  • FoIP
  • Full Text Search
  • Government Contracts
  • Graphical Workflow Editor
  • HIPAA Compliant
  • Lead Management
  • Microsoft Outlook Integration
  • Monitoring
  • Multiple User Accounts
  • Opportunity Management
  • Performance Metrics
  • Policy Management
  • Pre-built Templates
  • Preview Functionality
  • Project Workflow
  • Proposal Generation
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Retention Management
  • Risk Analytics
  • Rules-Based Workflow
  • Sales Forecasting
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Sell Side (Customers)
  • Specialty Contracts
  • Supplier Management
  • Tagging
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • Version Control
  • Website Analytics
  • Whitelisting/Blacklisting
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations7
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Conga Contracts vs. eFax Corporate

See how Conga Contracts and eFax Corporate stack up against each other by comparing features, pricing, ratings, integrations, security & more.