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Conga Contracts vs Icertis (ICM) Comparison

Overview

Offering a potential ROI of 150% - 200% in the 1st year of implementation. It is an easier way to negotiate business & reduce...

The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(68)

5

4

3

2

1

33

27

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

(38)

5

4

3

2

1

19

16

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Overall, the experience has been amazing. The support and deployment of the product was seamless.
The support team is amazing and the ability to use where ever you have an internet connection is very helpful.
The support you get is amazing. Their teams stand behind every aspect of the product and are continually listening to user feedback to improve it.

Pros

The staff is very supportive and engaging. This helped make a super easy transition, with a great product.
The solution is backed by a strong support team which is key to a successful implementation. The API framework is key to enable us to integrate the solution to our core operational systems.
Icertis has been a great partner and we are excited to continue our relationship well into the future.

Cons

Whenever I need to work on a proposal, I try to do so cautiously out of fear of losing something important. I struggle to trust this tool.
Lack of access to training materials; response time of support when there are system errors.
Conga is unethical and has no culture of customer service.

Cons

Lack of speed, perhaps this is hardware related.
I received no training on how to maximize this system and had to figure it out by myself.
Conversion of contracts are difficult when a business does not have a standard contract type.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features37
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Charting
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Content Repository
  • Contract Drafting
  • Contract Management
  • Contractor Management
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Migration
  • Digital Signature
  • Disaster Recovery
  • Document Templates
  • ERP Integration
  • Employee Portal
  • Full Text Search
  • Graphical Workflow Editor
  • HIPAA Compliance
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Monitoring
  • Project Workflow
  • Proposal Generation
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Risk Analytics
  • Rules-Based Workflow
  • Template Management
  • Third Party Integration
  • Version Control
  • Web Analytics
  • Workflow Management
  • Total features17
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Ad hoc Query
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Audit Trail
  • Auditing
  • Automatic Backup
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Charting
  • Compliance Management
  • Conditional Logic
  • Configurable Workflow
  • Configuration Management
  • Content Repository
  • Contract Drafting
  • Contract Management
  • Contractor Management
  • Dashboard Creation
  • Data Import
  • Data Import/Export
  • Data Migration
  • Digital Signature
  • Disaster Recovery
  • Document Templates
  • ERP Integration
  • Employee Portal
  • Full Text Search
  • Graphical Workflow Editor
  • HIPAA Compliance
  • Lifecycle Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Monitoring
  • Project Workflow
  • Proposal Generation
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Risk Analytics
  • Rules-Based Workflow
  • Template Management
  • Third Party Integration
  • Version Control
  • Web Analytics
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations12
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Conga Contracts vs. Icertis (ICM)

See how Conga Contracts and Icertis (ICM) stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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