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Overview

Tackle and manage your contracting processes with ease. If you’re just dipping your toes into contracting or want to improve...

SpringCM is a secure, cloud-based platform that manages and automates any document-centric business process including contracts.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

72

5

4

3

2

1

35

29

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.4

63

5

4

3

2

1

31

23

9

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The support team is amazing and the ability to use where ever you have an internet connection is very helpful.
At the time it was only average but I know they've come a long way and have made great progress since then. I would recommend them alone for the great customer service I had.
Sony is very pleased with the support and service we have received from Novatus and very pleased with the tool.

Pros

Our experience with support and customer service has been great. Our sales contact has been extremely helpful with custom items we want created and also helping to solve issues.
We are new to the SpringCM platform. Working with the team on implementation has been fantastic, and our team is excited about how the added transparency and system will help us grow our organization.
After some training by the great SpringCM team I really love having a real contract management tool that integrates with SalesForce.

Cons

The lack of support with implementation, the length of time to correct new errors caused by system updates, the amount of time required to customize templates and workflows.
Whenever I need to work on a proposal, I try to do so cautiously out of fear of losing something important. I struggle to trust this tool.
It’s not intuitive, people who don’t use the system daily have a hard time navigating through it.

Cons

Sometimes certain features are difficult to track down, and the configuration can be a bit confusing at time.
Inability to use certain features w/o a Spring license - this comes into place during the review work flow process.
They recently removed a feature that I really enjoyed, other than that, no real complaints.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features48
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Buy Side (Suppliers)
  • CRM
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Publishing Options
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Classification
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • HIPAA Compliant
  • Monitoring
  • Pre-built Templates
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Task Management
  • Team Collaboration
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Workflow Management
  • Total features25
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Buy Side (Suppliers)
  • CRM
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Content Publishing Options
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Classification
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • HIPAA Compliant
  • Monitoring
  • Pre-built Templates
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Sell Side (Customers)
  • Specialty Contracts
  • Status Tracking
  • Task Management
  • Team Collaboration
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Workflow Management

Integrations

  • Total integrations10
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations13
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

VB
AvatarImg

Valerie B.

Financial Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Conga Contracts logo

Conga Contracts

Conga Advocate of Change

Reviewed 3 years ago

Wonderful!!!!!!

Pros

The full CLM software capabilities. The ability to have full transparency into our Contract Data. I also enjoy how we are able to customize almost all of our fields to accommodate the constantly changing regulatory environment.

Cons

The downtime if there is an issue. Support works well on the cases but support can be improved.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Retail, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Conga Contracts logo

Conga Contracts

Contracts made easy

Reviewed 4 years ago

A very good solution out in market to manage contracts.

Pros

The ease with which we can integrate with systems like salesforce, docusign.

Cons

unable to reuse additional fields created in a separate additional form

GM
AvatarImg

Greg M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Conga Contracts logo

Conga Contracts

We are in the process of implementing Apttus CLM

Reviewed 7 years ago

The Apttus CLM product is the first step for our business toward fully connecting the dots between our front-end sales process, our customer on-boarding and ultimately our back end processing of Sales Compensation. We have found our Apttus CLM project team to be highly knowledgeable, adaptable to understand our unique business model and challenges, effectively communicative, and a great value add...

Pros

No pros were added to this review

Cons

No cons were added to this review

VP
AvatarImg

Vince P.

Information Technology and Services, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Conga Contracts logo

Conga Contracts

Apttus Contract Management Review

Reviewed 5 years ago

We have significantly reduced manual processes resulting in time and cost savings. Our sales team really likes it and Legal relies on it. Our Operations team can't live without it. This was one of the smoothest, most successful projects we have implemented and are quite happy with it.

Pros

It has increased productivity to our legal department by integration Agreements and Opportunities. We like the X-Author Plugin to Word. We like the full integration with Salesforce.com. It allows for the seamless update of all objects on the SFDC platform. As primary quotes are updated, so to are the opportunities. We like that it supports integration with Avalara for Sales Tax and DocuSign for E-Signature.

Cons

Generating documents seems to take an eternity. Especially in todays I want it now digital world. The output results make up for the time lost. The Guide could use help with an updated version, which does not currently have enough information on best practices and this should have more detailed information.

LM
AvatarImg

Leslie M.

Management Consulting, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign CLM logo

DocuSign CLM

Drives Much Needed Transparency!

Reviewed 6 years ago

We are new to the SpringCM platform. Working with the team on implementation has been fantastic, and our team is excited about how the added transparency and system will help us grow our organization!

Pros

SpringCM is the single source of truth for all of our contracts in flight. Prior to the platform we had a contracts inbox that was a black hole to our Account Executives. The dashboard is a simple one-stop-shop for them to know where their contracts are in the review and approval process.

Cons

Dashboards and reports are not quite as configurable as I would like, and it would be nice if there was more seamless linking back and forth from contracts to the associated Salesforce objects. The great thing is that I've already been interviewed by the SpringCM product development team, and I feel like a valued customer that gets to weigh in on how these features are integrated into the platform.

TJ
AvatarImg

Tammy J.

Financial Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign CLM logo

DocuSign CLM

SpringCM has been a great solution for contract organization for our company.

Reviewed 6 years ago

SpringCM has been a great tool to hold contracts for our company. We always know where to go for our contracts and easily able to identify the history of those documents.

Pros

SpringCM has been a great tool for multiple teams in our company. We utilize SpringCM as the one place to hold documents and their history.

Cons

The complaint I have of SpringCM is that if I go over of users it disables another user my knowledge of which user has been disabled.

LL
AvatarImg

Larry L.

Telecommunications, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign CLM logo

DocuSign CLM

Customer support was AMAZING. Helped us set up system. Attributes are the greatest feature.

Reviewed 6 years ago

We were previously missing key dates (expiration, renewal, termination, etc.) for contracts. That no longer happens. Plus, we never had a good system for tracking contracts that were in effect or ones that were terminated/expired. We do now thanks to SpringCM.

Pros

We love the attributes feature. It has helped us manage key dates (expiration, termination, renewal, etc.) that we were missing before. It also helped us capture which contracts are in effect and which ones were terminated or not renewed. We had never tracked this before.

Cons

No cons were added to this review

LR
AvatarImg

Laura R.

Information Technology and Services, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DocuSign CLM logo

DocuSign CLM

Great App for Contract Management

Reviewed 6 years ago

Our finance/contract team love it. They are able to better track contracts throughout that process.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks Laura! Happy to hear that things are going well for you and your finance team!

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Individual & Family Services, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign CLM logo

DocuSign CLM

Allows us to put all contracts online for ease of access and monitoring

Reviewed 5 years ago

Ability to store and access agreements in one place with reportable attributes.

Pros

The software works well to store and track contracts and agreements and to allow permitted users to access them.

Cons

The reporting capabilities are a little difficult to design. The upfront structure and onboarding took longer than expected to implement

DH
AvatarImg

Debra H.

Architecture & Planning, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign CLM logo

DocuSign CLM

East to set up and use right away. PDFs are searchable for key words using Chrome

Reviewed 5 years ago

We store all of our fully executed contracts in SpringCM. We can locate what we need extremely quickly and we can share the documents with our many regional offices. By not storing hard copy versions of the contracts, we save money on paper and file drawers.

Pros

Uploading files are fast, learning the software was easy, it's very flexible. We were able to create customized "attributes" to code our documents to make them easy to search and to categorize. The structure of the database is very flexible.

Cons

It times out after inactivity of about 15 minutes. It's not a real big deal but it means I have to log in again.

BB
AvatarImg

Becky B.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign CLM logo

DocuSign CLM

SpringCM has transformed our contract and document management process.

Reviewed 6 years ago

It has provided a seamless way for our staff to manage contracts and documents. It has saved us time and helped us to organize our processes.

Pros

SpringCM provides a seamless way for our staff to process, send, share, and track contracts and other documents in our system. All document management can be done within SpringCM without the hassle of downloading documents, attaching them to emails, etc. With a click of a button contracts can be created and send for signature; documents can be previewed, edited, sent for review, and much more. Our staff is now on the same page with document versions as SpringCM saves the newest version over the last, but allows us to easily access previous versions from the document history. Other features such as Workflows, Smart Rules, Dashboards have helped our staff automate and organize processes.

Cons

We would like to see a way for PDFs to be versioned. Certain file types are also not able to be viewed in Preview mode and it would be nice to have all file types available as a preview rather than having to download.

BP
AvatarImg

Bjorn P.

Media Production, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

DocuSign CLM logo

DocuSign CLM

SpringCM Review - Happy Customer

Reviewed 6 years ago

We have been very happy with our decision to go with SpringCM. Our goals of: centralizing all contracts, applying search capabilities, and expiration notices were all met.

Pros

Quick to launch. Easy to use. Great professional services. Responsive account reps.

Cons

Getting our workforce to remember to always use it.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Software, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DocuSign CLM logo

DocuSign CLM

a few hiccups each month still equal time lost

Reviewed 4 years ago

Although I have confidence this is a clean and efficient platform, I experienced a few false starts that could have adversely impacted contracts that were time-sensitive for our receiving parties.

Pros

-love the ease of use - the UI is very easy to navigate -when I've used the platform it's responded in a reasonable amount of time

Cons

-main concern has been the login/account issues I've experienced -- not sure if this is an admin concern, but for the first 3 months of having access I needed to create a new account each month. the time lost between getting accounts reactivated/created was more tedious than I would've liked.

Tv
AvatarImg

Thomas v.

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign CLM logo

DocuSign CLM

Best reference tool !

Reviewed 6 years ago

As a Contracts Administrator using SpringCm has become a great reference tool to store sensitive documents, cross-reference, navigate, easy to use methods, creativity, and promoting our brand. Also, great customer support.

Pros

Easy to manage documents, accessibility, secure, and maintenance.

Cons

None to mention at the moment

Vendor response

Thanks Thomas for your review - we are grateful for your support and business and hope to continue our no cons streak for you!

SK
AvatarImg

Salmaan K.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign CLM logo

DocuSign CLM

Necessary

Reviewed a month ago

Makes managing the agreed upon scope of work very fast and efficient. More importantly it makes the last minute additions and adjustments easy to sign off on from both sides.

Pros

Great software for managing contracts and it’s a necessity for us as it make our life and our clients lives much easier that scanning or faxing. Simple and effective especially for last minute changes.

Cons

A bit more expensive but necessary for us. It’s worth the price if you are constantly dealing with clients and adjustments to the scope of work. Makes managing agreements much quicker.

RD
AvatarImg

Robin D.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign CLM logo

DocuSign CLM

SpringCM a Must for Contracts

Reviewed 6 years ago

Our many variations of our contracts warranted a look for a solution that would help ease the pain of creating, editing and sending out contracts. Our old solution wasn't cutting it. After many months of due diligence we decided SpringCM was the best fit. The sales staff was patient with us and our million questions. The implementation team was fantastic. They took the time to learn about our business and needs to help get all elements correct.

Pros

Since nothing baout our contracts are standard we really needed a solution that allowed us to make changes easily. SpringCM's Editor gave us just that ability. The sales team can now make changes without bringing in the legal team. The redlining capabilities makes it easy for legal to see the changes when the contract reaches them. This has allowed for better overall communication between the department, contracts are getting through the workflow faster and sent out the door. We are closing business! SpringCM also integrates perfectly with Salesforce which is a must for us. The application is easy to use and has made for a happier sales staff.

Cons

Implementation did take longer than I anticipated but I'm not sure how much of a con that is. There was a huge learning curve for me on the admin side. Once I filled in the gaps with additional training I felt much more comfortable.

Vendor response

Thank you Robin! Closing more business and a happier sales team - definitely winning all around for Orion and SpringCM!!

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Software, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

DocuSign CLM logo

DocuSign CLM

Great

Reviewed 5 years ago

I got to learn new 3rd party appexchange products available in market.

Pros

It saves cost of storing contract files in Salesforce.We save contract data in Salesforce and generate document/contract using Spring CM.It just needs one Template file format and we can generate contracts using Advance Workflows in Spring CM.It saves the efforts and cost

Cons

Some times Spring CM has some latency issues.It takes sometimes up to 10mins to sync Salesforce with SpringCM.Also documentation of SpringCM should be improved.

AG
AvatarImg

Alyssa Gabrielle S.

Information Technology and Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

DocuSign CLM logo

DocuSign CLM

SpringCM is a very convenient software

Reviewed 6 years ago
Pros

Overall, the features and functionality of SpringCM has been very useful since it provides a centralized location for the storage of contracts. What I like most about the software is that It provides collaboration across users. It allows users to request for document review or creation with just a single push of a button.

Cons

It had drawbacks like browser compatibility. SpringCM seems to work faster in Chrome compared when using IE

DH
AvatarImg

Dana H.

1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DocuSign CLM logo

DocuSign CLM

Streamline contract workflow

Reviewed 6 years ago

We came to SpringCm with no contract management workflow. We worked with Spring to design a custom and complicated workflow that was able to scale both domestically and internationally. This was three years ago and we have just launched a new platform which has been received very well with our sales team.

Pros

The flexibility with the workflow is a plus when utilizing it worldwide across serveral different business units and products. It also integrates with Salesforce allowing streamline reporting across all our objects and and single sign on to one platform. The other benefit is the search feature which allows us to search for specific language through all our pdf contracts with their OCR capability. This feature has saved time across many departments.

Cons

Nothing - however, I would suggest adding the ability to print the history of the audit trail withing the contract worklfow. This is helpful for providing support to auditors.

Vendor response

Thank you Dana for your insight and feedback! Happy to hear that things are going well for your sales team and that you have been able to scale internationally!