Most popular features of all Operations Management apps
24 reviewers had the following to say about Now Commerce's features:
Now Commerce is the software you need to streamline ordering, inventory and sales rep needs.
Customer appreciate the 24/7 access to place orders and check on inventory Reps appreciate seeing real time results and inventory availability
Our customers have the ability to order our products online in a user friendly layout that syncs with our inventory management and accounting system.
We are expanding the customer base access, so far only some customers are using it, but they all appreciate it.
Pros
So far our customers like the option of issuing orders online and checking on previous orders status or invoices.
Cons
Suggested to improve portal personalization.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Our customers enjoy the ease of use and convenience of ordering their product online
Pros
I am not very computer savvy however this program is very user friendly by providing only necessary information needed and not over saturating with useless info.
Cons
My only major complaint is when I access the website through my personal phone (iPhone) it transfers seamlessly However if I access it through my work phone an Android device it is a very clumsy transition.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Offering seamless B2B experience to my clients. That is exactly what this software does, nothing more, nothing less. It does not have it - you do not need it. If you need it - you are doing it wrong:)
Pros
I work with rep - have him on my speed dial and every time I needed help he had a solution.
Cons
One thing that could be better is working with product in some sort of table to make importing and editing of multiple entries possible.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
As a commercial bakery, we have customers ordering in lots of ways: phone, voicemail, email, text so this allows a place to get all orders in one spot. Once the orders are in and we send invoices to Quickbooks we have just eliminated manually making invoices. Also, by getting the customer to order themselves, we eliminate order transcription errors.
Pros
I selected Now Commerce for its integration with Quickbooks Desktop and the ability to create unique order forms for customers to streamline the ordering process for them.
Cons
It can be time consuming to set a new customer up with needing to sync and add in a specific order, but once you get the process it is not that difficult.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
NowCommerce, for the most part, allows the sales team to keep track of all these changes and are able to sell across the range.
Customer service is easy to reach via either email or phone.
Pros
The ease of use is seamless. About 500 orders come in via Now Commerce. They are processed easily and effortless.
Cons
We've had up to 3 at one time, but it's not optimal.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
I like that the platform keeps track of your income, saves information needed for taxes, and helps you manage your business without the need of multiple apps to handle your business
Cons
The cons are that it is a bit hard at first to understand the process in using this platform but in all once you figure out the system you will love it.
Rating breakdown
Time used: Free Trial
Frequency of use: Daily
Likelihood to recommend
Pros
Our sales team is very comfortable with the platform and as operations we love the Quickbooks integration. Customer Service always finds creative solutions to our needs and offers us customized fixes that we wouldn't be able to receive anywhere else.
Cons
When uploading new products or making changes, it would be easier if we could duplicate the forms & make changes in the system.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Everything about this product is amazing, it's like the developers were in my head and designed this software just for us.
Pros
Also there are so many ways to organize Items, Categories, give different Customers access only for specific Items, I truly like it!
Cons
I don't have anything to complaint about. I trust Nowcommerce everyday and really appreciate everything they are doing.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We have been using Now Commerce for just over a year after searching far and wide for something that would allow our customers access to order entry.
Pros
It saved us a ton of time on order entry since customers could enter their own wholesale orders directly into the portal.
Cons
Since QuickBooks Enterprise (desktop version) is a bit limited in how integrated it can be with other software, there are still some limitations to what you can do. But there's almost always a workaround and once it's set up, everything just works.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Pros
My personal favorite aspect of the software is its integration into our logistics system.
Cons
My only complaint is I wish there was a bit more customization, I.E. assigning certain shipping methods and carriers to certain accounts.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
In fact, after the first launch, over half of our customers started using the NowCommerce portal for their orders, freeing up extensive time for sales reps and account managers to attend to new accounts.
Easily integrated with our QuickBooks software and our fulfillment center's software for seamless order processing. So easy to use that our sales team members were able to input orders and navigate the system after less than an hour of training.
Pros
- Easy to set up - Minimal maintenance - it just runs off your Quickbooks file - Fantastic support
Cons
No down side for us. It did take a while for our company file to sync initially (it was 5GB!) but that was more because of the massive file as opposed to anything to do with Now Commerce.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
very happy with this product
